Jira
Jira
About Jira
Jira Pricing
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users
Free trial:
Available
Free version:
Available

Other Top Recommended Content Management Software
Showing 1 - 5 of 11,602 reviews
Jakob
Company size: 11 - 50 employees
Time used: Less than 2 years
Review Source: Capterra
November 2020
Functional and Effective but not Pretty
Hina
Verified reviewer
Company size: 201-500 employees
Industry: Management Consulting
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
January 2023
A Highly Effective Tool for Project Management and Collaboration
I've had a great experience with Jira. It's an incredibly powerful project management tool that allows for real-time collaboration and planning. It's easy to use and intuitive, and I've found it to be an essential tool for staying organized and keeping track of progress. The flexibility of the platform makes it a great fit for any type of project, from small to large scale initiatives.
Pros
I liked that JIRA was very user friendly and could be customized to fit whatever project or workflow I was trying to manage. It was also great that it allowed for collaboration among team members and was able to track progress and tasks with ease. Additionally, I loved the fact that JIRA could be integrated with other tools and services, which allowed me to easily create reports and manage my tasks and projects with more efficiency.
Cons
The least liked thing about JIRA is the complexity of the system and the difficulty of learning how to use it. It can be quite overwhelming for users who are not familiar with the system, and it can take a long time to learn how to use it effectively. Additionally, the cost of the system can be prohibitive for smaller organizations.
Shuo
Company size: 10,000+ employees
Industry: Higher Education
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2023
Overall, Jira is a game-changer
Overall, I'm extremely happy with Jira. It's made a huge difference in how we manage projects and tasks, and I would definitely recommend it to other teams. It's a must-have tool for anyone looking to get organized and streamline their workflow.
Pros
I love how it allows me to easily assign tasks to team members, track progress, and see everything in one place. It also integrates well with other tools which makes it even more convenient. Overall, Jira is a game-changer.
Cons
The only downside I've found is that it can be a bit overwhelming when you first start using it. There are a lot of options and features, and it can take some time to figure out how to use everything. But once you get the hang of it, it's not a big deal.
Reasons for switching to Jira
One thing that sets Jira apart from other project management tools is its flexibility. You can customize it to fit your team's specific needs, and there are tons of add-ons and integrations available. Plus, it has a huge community, so you can find answers to any questions you have. It's also more affordable than some of the other options out there. All in all, Jira is a great tool that offers a lot of bang for your buck.
Anonymous
Company size: 201-500 employees
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
3
FUNCTIONALITY
3
January 2023
No pain no gain
Pros
Since it is the mainstream product in the market and Atlassian has other powerful tools, the integration with first and third parties is guaranteed and are usually pretty good (ex. Confluence, Slack, Gitlab, TeamRetro...)
Cons
After more than 10 years using JIRA for project management I have to say the UX still terrible, the changes and new features took ages to be implemented, and still have too many unresolved issues. If I have to choose a pain point, dashboards are really really painful to craft, and is really easy to face simple limitations that require a paid plugin to allow you to get what you need.
Enrique
Verified reviewer
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
October 2022
There are many programs to manage projects and teams, but they are not Jira
As I already mentioned in the example of use in the Pros section, from the simplest project (a shopping list), to the most complex, the integration of several work teams from different areas and several very diverse projects, You need software that makes work, communication and organization easier.Jira offers us that, simplifying the management, planning and management of issues, without Jira, order becomes chaos.
Pros
I will give an example of how I used it on one occasion and the advantages of having had this software.I was hired by a digital marketing company to improve proprietary applications, internal APIs, creation and migration of landing pages made in WP for our clients, migration of PHP applications to Python, server management, diversity of containers... The DevOps who was doing all that work left the company.An external audit was hired that provided workers spread all over the world, Spain, India, Latam...So we find ourselves with a lot of work, from very different areas, work environments and projects of all kinds and just one person to manage everything.With Jira we all worked under the same environment to organize tasks, but above all incidents and bugs, and with the need to manage the priorities of each new element that entered our work boards.At a glance, I could assign tasks, review code, refactor or modify it, and upload it to the test servers. Review the tickets, with screenshots of the errors or the new results that should be obtained. Keep in touch with everyone from one place and also receive all feedback in Jira.It was months of hard work, without Jira it would have been impossible to manage it.
Cons
Despite having Jira with everything necessary for software development, sometimes it becomes more complex and less visual than if we accompany it with some extras, also from Atlassian. So it is easier for some boards or planning to use Trello, GitHub or Bitbucket for continuous integration, Sourcetree to make the different branches and versions more visual, Composer for team collaboration...
Reasons for choosing Jira
It is more complete for incident management, priorities integrates better with other solutions
Reasons for switching to Jira
It is expensive to maintain and you never get the ease of use and tools of software of this quality.