--- title: "Bitrix24 Software Reviews, Demo & Pricing - 2026" description: "Review of Bitrix24 Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cms/bitrix24-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Bitrix24 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/bitrix24-profile/alternatives/) # Bitrix24 Review From $69-$579/month Free version Free trial 4 plans Wondering if Bitrix24 is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Bitrix24 4.2 [(1008)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) FrontRunner 2026 Pricing Starting at $69.00 flat rate per month ### About Bitrix24 Bitrix24 is a cloud-based or self-hosted workspace that brings a vibe coding platform, CRM, project management, team communication, HR tools, website building, and workflow automation together in one place. It serves organizations of all sizes, from solo operators and small startups to large enterprises with thousands of users, including nonprofits. The software is available as a cloud-based solution accessible via web browser, desktop, and mobile apps, with a self-hosted on-premises edition for organizations requiring local control. Core features include a full CRM with pipelines, sales automation, and an omnichannel contact center that pulls messages from WhatsApp, Instagram, live chat, email, and telephony into one inbox. Task and project management tools include Kanban boards, Gantt charts, and Scrum. Teams can communicate via chat, video conferencing, and shared documents with real-time co-editing. Additional tools cover HR management, email and SMS marketing, a no-code website builder, and workflow automation. An AI assistant helps generate content, transcribe calls, score leads, and guide onboarding. Support is available through a knowledge base, community forums, a... nd online resources. A free plan for unlimited users makes Bitrix24 accessible to teams at any stage. Wondering if Bitrix24 is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Bitrix24 User Interface ## Popular Bitrix24 Alternatives Main Product Bitrix24 4.2 [(1009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.17Value for money - 3.97Customer support - 4.29Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(7010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(745)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5865)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Ratings Breakdown - 4.12Ease of use - 4.14Value for money - 4.19Customer support - 4.34Functionality Pricing Starting at $50.00 per month Get Price ## Bitrix24 Pros and Cons We analyzed 1,008 verified reviews for Bitrix24 to find out what actual users really think. Select to learn more Robust Project Management Suite Bitrix24 combines project management, CRM, and communication tools in one place. Users benefit from features like Kanban boards, Gantt charts, time tracking, and task dependencies, which help organize teams and projects efficiently. The platform supports collaboration, real-time updates, and flexible controls for managers and employees. Comprehensive Business Toolset Bitrix24 offers a broad selection of features covering CRM, project management, time tracking, document management, and team collaboration. Users appreciate having essential business tools in one platform, which streamlines operations and reduces the need for multiple apps. Its versatility and customization options help teams adapt workflows to their needs. Centralized Integrations And Connectivity The platform provides extensive integration options with popular third-party apps like Google Drive, Mailchimp, Dropbox, and Trello. Bitrix24 enables businesses to connect various tools, centralize data, and manage operations from a single portal. Users value its ability to simplify processes and improve efficiency through easy setup and strong connectivity. Slow And Inconsistent Support Customer support is frequently described as slow to respond, unclear, and difficult to access, especially outside standard business hours. Users report long wait times, unresolved issues, and a lack of helpful guidance. Some feel forced to pay extra for adequate support, and communication barriers further complicate problem resolution. Complex And Cluttered Interface The user interface is often seen as overwhelming and cluttered, with too many options and elements on screen. Navigation can be confusing, and finding specific tools or settings is challenging for many users. The abundance of features makes onboarding difficult, and the layout is less intuitive compared to other software. Cost And Plan Limitations Many users find Bitrix24's pricing structure confusing and expensive, especially for small businesses. Essential features are often restricted to paid plans, and price increases or changes in plan conditions cause frustration. The free version is limited, and extra support or integrations can lead to additional costs, making value for money a concern. ## Bitrix24 Pricing and Plans Bitrix24 has four plans. Basic is $69.00/mo billed monthly. Standard is $144.00/mo billed monthly. Professional is $289.00/mo billed monthly. Enterprise is $579.00/mo billed monthly. Free versionFree trial Basic $69.00 flat rate, per month Up to 5 users Basic plan includes: - Drive - Online Store - Custom Support - 24 GB Storage - 1 Email Inbox per user - 3 Sites- Knowledge Base Software - 5 Pipelines Standard $144.00 flat rate, per month Up to 50 users Standard plan includes: - Marketing tools - Documents - 100 GB File Storage - 5 Email Inboxes per user - 5 Knowledge Bases - 90 Days of Data Retention - Unlimited Projects Professional $289.00 flat rate, per month Up to 100 users Professional plan includes: - Sales Intelligence - Automation - HR - Unlimited Knowledge Bases - Administration - Screen Sharing - Background Blur - Event Planning Enterprise $579.00 usage based, per month Up to 100 TB storage Enterprise plan includes: - Multiple Branches - Scalability - Enterprise Packs - Unlimited Invoices - Website Widgets - IVR - Video conferencing Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Bitrix24 pricing compare to alternatives? Bitrix24's starting price is $69.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Bitrix244.2[(1,008)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) | $69.00 /mo | Available | Available | 4.2 | | [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)4.5[(4,493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) | $20.00 /user/mo | Not available | Available | 4.3 | | [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) | $25.00 /user/mo | Available | Not available | 4.0 | | [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) | $14.00 /user/mo | Available | Available | 4.3 | | [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)4.7[(745)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) | $7.00 /user/yr | Available | Available | 4.7 | Bitrix244.2[(1,008)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) * * * Starting price $69.00 /mo Free trial Available Free version Available Value For Money 4.2 - [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)4.5[(4,493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) * * * Starting price $20.00 /user/mo Free trial Not available Free version Available Value For Money 4.3 - [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.0 - [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) * * * Starting price $14.00 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)4.7[(745)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) * * * Starting price $7.00 /user/yr Free trial Available Free version Available Value For Money 4.7 ## Bitrix24 Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Bitrix24 Access Controls/Permissions Accounting Activity Dashboard Activity/News Feed Activity Tracking Ad hoc Reporting Ad Optimization Agenda Management Agile Methodologies AI Summarization AI Writing Assistant Alerts/Escalation Alerts/Notifications Analytics API Applicant Tracking Appointment Management Appointment Scheduling Approval Process Control Approval Workflow Archiving & Retention Assignment Management Attendance Tracking Attendee Management Audience Targeting Audio Calls Audio/Video Conferencing Audit Trail Authentication Auto-Dialer Automated Attendant Automated Quoting Automated Routing Automated Scheduling Automatic Backup Automatic Call Distribution Autoresponders Auto Update Availability Management Backup and Recovery Bar Chart Batch Communications Batch Processing Benchmarking Benefits Management Billable & Non-Billable Hours Billing & Invoicing Biometric Recognition Blogs Brainstorming Bug Tracking Business Intelligence Business Process Automation Calendar/Reminder System Calendar Sync Call Center Management Call Conferencing Caller ID Caller Profiles Call List Management Call Logging Call Monitoring Call Recording Call Routing Call Scheduling Call Scripting Call Transcription Call Transfer Campaign Analytics Campaign Management Campaign Personalization Canned Responses Capacity Management Case Management Catalog Management Channel Management Chatbot Chat/Messaging Class Scheduling Click Tracking Client Database Client Management Client Portal Client Tracking CMS Integration Collaboration Tools Color Codes/Icons Commenting/Notes Commission Management Committee Management Communication Management Computer Telephony Integration Conferencing Configurable Workflow Confirmations/Reminders Contact Database Contact Management Content Delivery Content Ideas Content Library Content Management Content Marketing Content Publishing Options Contractor Management Conversation Intelligence CRM Custom Domains Customer Complaint Tracking Customer Database Customer Engagement Customer History Customer Portal Customer Segmentation Customer Service Analytics Customer Social Profiles Customer Support Customizable Branding Customizable Dashboard Customizable Fields Customizable Forms Customizable Invoices Customizable Reports Customizable Templates Customization Daily Reports Dashboard Data Connectors Data Extraction Data Import/Export Data Migration Data Storage Management Data Synchronization Data Visualization Deadline Management Deal Management Decision Support Dependency Tracking Design Management Discount Management Discussions/Forums Distribution Management Document Capture Document Editing Document Generation Document Management Document Storage Donation Management Donor Management Drag & Drop Drip Campaigns eCommerce Management Electronic Forms Electronic Signature Email Distribution Email Marketing Email Templates Email-to-Task Conversion Employee Database Employee Directory Employee Engagement Employee Management Employee Photos Employee Portal Employee Profiles Employee Recognition Employee Scheduling Event Calendar Event Management Event Scheduling Event Triggered Actions Exhibit/Vendor Management Expense Tracking Feedback Management File Management File Sharing Financial Management For AEC Industry For Cloud Phone Systems Forecasting For Healthcare For Insurance Industry For iPad Devices For IT Project Management For Mac Devices For Marketing and Advertising Form Builder Forms Creation & Design Forms Management For Nonprofits For Religious Organizations For Sales Teams/Organizations For Salons and Spas For Small Businesses For Startups For Yoga/Pilates Studios Full Text Search Gamification Gantt/Timeline View ## Bitrix24 Integrations Google Calendar Integration rated 4.8 from 19 reviews WhatsApp Integration rated 4.6 from 13 reviews Microsoft Outlook Integration rated undefined from -1 review 3CX Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Jotform Integration rated undefined from -1 review See all 20 integrations ## Bitrix24 User Reviews ## Bitrix24 customer ratings - Overall rating: 4.2/5 - Total reviews: 1,008 ### Rating distribution - 5 stars: 468 reviews (46%) - 4 stars: 361 reviews (36%) - 3 stars: 120 reviews (12%) - 2 stars: 29 reviews (3%) - 1 star: 30 reviews (3%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 4.2/5 - Customer support: 4.0/5 - Functionality: 4.3/5 --- ### Bitrix24 Keeps My Tasks, Clients, and Communication in One Time-Saving Hub - Overall rating: 5/5 - Reviewer: Pooja V. - Industry: Photography - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Bitrix24 is solving my problem of managing multiple clients, bookings and follow-ups. Earlier everything was scattered, now all tasks and client details are in one place, so I don't miss any work and my business runs smoothly. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros I like Bitrix24 because it helps me manage my tasks, clients and communication in one place. It is easy to use and saves a lot of time for my photography work. #### Cons Sometimes Bitrix24 feels a little confusing with too many features. It takes some time to learn, but once you get used to it, it works well. --- ### Generous all-in-one for CRM and team work - Overall rating: 5/5 - Reviewer: Impact 360 M. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: a free trial · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I evaluated Bitrix24 as an all-in-one business platform. For a small team watching costs, the amount included is impressive, and the CRM-plus-projects combination worked well in testing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Bitrix24 combines CRM, tasks, projects, chat and documents in one system, and the free tier is unusually generous. Having client records and the work attached to them in one place is valuable for a small business that does not want five separate subscriptions. #### Cons The interface has a lot in it, so it takes time to find settings and set it up the way you want. Some parts feel less polished than single-purpose tools. #### Vendor response Thank you for your review of Bitrix24, John! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. Replied November 2026 --- ### Great platform, not so visual - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros Easy to set up and lots of useful features. It feels intuitive, especially in comparison to alternatives. #### Cons It wasn't the clearest or prettiest interface. It felt a bit clinical and as a visual thinker, this didn't suit me. #### Vendor response Hi Candida! Thank you for sharing your valuable insights and experiences with Bitrix24. Replied October 2026 --- ### Un gran CRM con diferentes funciones muy útiles - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Me encanta la facilidad de usarse, así como la cantidad de funciones que tiene. Su interfaz también es muy atractiva. #### Cons Que limiten funciones a pequeñas empresas (de hasta 5 usuarios). Por ejemplo, la firma de documentos con RH, es una función importante. #### Vendor response Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Aldo! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. Replied October 2026 --- ### A Feature-Packed Platform with Good Value for Money - Overall rating: 4/5 - Reviewer: Jonathan K. - Industry: Insurance - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Bitrix24 has been good. It offers a lot of useful tools for managing tasks, projects, and team communication in one place. It provides good value for the price, but the interface can be overwhelming at times, and some features take getting used to. Overall, it’s a solid platform with room for improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that Bitrix24 combines task management, communication, and project organization in one place. It helps keep work organized and makes it easier to track tasks and deadlines without switching between multiple tools. #### Cons The interface can feel cluttered, and there are so many features that it takes time to learn where everything is. Some settings aren't very intuitive, and customer support could be more responsive. #### Vendor response Thank you for sharing your valuable feedback on your daily use of Bitrix24, Jonathan! We look forward to continuing to support your business's growth and success. Replied October 2026 --- ### bitrix24den - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I appreciate the CRM, project management, and collaboration tools. However, take note that the platform's extensive functionality comes with added complexity and a learning curve. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros comprehensive all-in-one platform with strong collaboration features with great value compared to buying multiple tools. #### Cons Customer support could be better and customizations and advanced automations require extra effort, also steep learning curve compared to other CRMs. #### Vendor response Hi Denis! Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. We look forward to continuing to support your firm's growth and success. Replied September 2026 --- ### Uma plataforma completa e flexível - Overall rating: 4/5 - Reviewer: Maik A. - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Minha experiência com o Bitrix24 tem sido positiva. A plataforma é completa e permite centralizar o acompanhamento de leads, negociações, atividades, pontos de contato e processos internos. Utilizo recursos como funis personalizados, campos customizados, automações, processos inteligentes, relatórios e integrações por API e webhooks. Essa flexibilidade permite adaptar o CRM à realidade da empresa, inclusive em operações mais complexas. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros O Bitrix24 é uma plataforma bastante completa e flexível. Utilizamos o sistema para acompanhar leads, negociações e diferentes etapas do processo comercial, além de registrar pontos de contato, reuniões, ligações, mensagens e próximos passos. A possibilidade de criar campos personalizados, funis, automações, processos inteligentes e integrações por API e webhooks permite adaptar o CRM à operação da empresa. Também considero positivo reunir CRM, tarefas, comunicação, relatórios e automações em um único ambiente. #### Cons A principal desvantagem é a complexidade da plataforma. Por oferecer muitos recursos, a configuração inicial e a manutenção de automações, campos e processos exigem conhecimento técnico e uma curva de aprendizado considerável. Algumas áreas da interface poderiam ser mais intuitivas. Além disso, as mudanças recentes nos planos, com novos limites para integrações, REST API e aplicativos do Market, dificultam o planejamento e podem aumentar o custo para empresas que já estruturaram sua operação utilizando esses recursos. #### Vendor response Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Maik! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. Replied September 2026 --- ### Una herramienta completa para organizar y optimizar el trabajo - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Mi experiencia general con Bitrix24 ha sido muy positiva. Es una herramienta completa que permite centralizar la comunicación, las tareas, la gestión de clientes y diferentes procesos de trabajo en una sola plataforma. Me ha ayudado a mejorar la organización, el seguimiento de actividades y el control de la información. Si bien al principio requiere un período de adaptación por la cantidad de funcionalidades disponibles, una vez familiarizado con la plataforma resulta muy útil para optimizar procesos y trabajar de manera más ordenada y eficiente. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lo que más me gusta de Bitrix24 es que integra en una sola plataforma herramientas de comunicación, gestión de tareas, seguimiento de actividades, CRM y colaboración. Permite centralizar la información, mejorar el control de los procesos y facilitar el trabajo en equipo. También considero muy útil la posibilidad de automatizar tareas y hacer seguimiento de las actividades, ya que ayuda a ahorrar tiempo y tener una mejor organización. #### Cons Lo que menos me ha gustado es que, al ser una plataforma con muchas funcionalidades, al principio puede resultar un poco compleja de utilizar y requiere tiempo de aprendizaje y adaptación. También considero que algunas opciones podrían ser más intuitivas y fáciles de configurar para usuarios que recién comienzan a utilizar la herramienta. #### Vendor response Thank you for sharing your positive experiences and constructive feedback on Bitrix24! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. Replied September 2026 --- ### A Powerful Platform for Managing Business Operations - Overall rating: 5/5 - Reviewer: Arnel O. - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Bitrix24 has been positive. It helped me manage tasks, track customer interactions, and collaborate more efficiently. While there was a learning curve in the beginning, I found it to be a useful platform once I became familiar with its features. It offers a good balance of CRM, project management, and team collaboration tools in a single system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Bitrix24 was having multiple business tools in one place. The CRM, task management, communication, and project tracking features helped keep everything organized without needing several separate platforms. #### Cons The platform has a lot of features, which is great, but it can feel overwhelming at first. It took me some time to learn where everything was and how to make the most of the available tools. #### Vendor response Hi Arnel! Thank you so much for taking the time to share your detailed feedback on Bitrix24. We're thrilled to hear that you've found our platform to be a powerful ally in customer interactions and collaboration within your company. Replied August 2026 --- ### Provides a good overview of team and responsibilities for tasks. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Finally, we can work on projects simultaneously without having to save the current status and then inform colleagues. The tool is quick and even free to install. By combining it with different colors, drag and drop functionality, and the calendar, all aspects of project management can be covered. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The dashboard with its movable cards is very intuitive and easy to use on all devices. The tool is very clear and well organized, allows for the storage of a wealth of information and are packed with additional features that makes them highly versatile. Automatic reminders for upcoming deadlines complete the product. #### Cons So far, I'm very satisfied. I believe Bitrix24 has many more features that I just don't know about or use. More information, such as simple videos, would be helpful. #### Vendor response Thank you for taking the time to share your thoughts and experiences with Bitrix24, Jennifer. We truly value your feedback, as it helps us continuously improve and better serve your needs. For tutorials, please visit our YouTube channel: youtube.com/bitrix24 Replied August 2026 --- Showing 1 - 10 of 1008 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) ## Bitrix24 Popular Comparisons [HubSpot CRM vs Bitrix24](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/128326-bitrix24/)[Salesforce Sales Cloud vs Bitrix24](https://www.softwareadvice.com/compare/2764-Salesforce/vs/128326-bitrix24/)[Zoho CRM vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/zoho-crm/)[Bigin by Zoho CRM vs Bitrix24](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/bitrix24/)[Dynamics 365 vs Bitrix24](https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/128326-bitrix24/)[Brevo vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/brevo/)[Odoo vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/odoo/)[Pipedrive vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/pipedrive/)[EngageBay CRM vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/engagebay/)[monday CRM vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/monday-crm/)[NetSuite vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/netsuite-financials-accounting-software/)[Kommo vs Bitrix24](https://www.softwareadvice.com/compare/3142-Kommo/vs/128326-bitrix24/)[ClickUp vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/clickup/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/bitrix24-profile/alternatives/) ## Other Top Recommended CRM Software [SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/) **4.6** (81) Recently recommended **66** times [Rolldog](https://www.softwareadvice.com/marketing/rolldog-complete-profile/) **4.9** (33) Recently recommended **64** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **63** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (154) Recently recommended **62** times Stuck Between Options? Our experts can help you compare Bitrix24 with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice