Box Software
Box is a content management platform for companies of all sizes and industries. It offers security and controls for admins as well as sharing and collaboration capabilities for end users across the globe.
The Box platform allows compliance with HIPAA, FINRA and FedRAMP and offers granular access permissions and advanced security capabilities like watermarking, data governance and device trust.
Box enables users to collaborate on all types of files, on any device and choose where to store data, to manage encryption keys and set metadata-driven workflows to automate content-based processes.
Box has integrations with Microsoft Office 365, Google Apps for Work, Salesforce, Adobe and many other solutions. Box is a content layer for collaboration offering integration across all digital tools with open APIs.
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Legal holds
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10
1,008 Reviews of Box
Nancy from Florida Virtual School
Specialty: Education
Employees number: 1,001-5,000 employees
October 2017
October 2017
Box is simple to set up and use as a storage tool. Also easy to share with others.
Pros
Easy to use and store files. Used this with other people to store and share files. It was super easy to use when uploading files foe presentations efc.
Cons
From time to time the system would glitch but not very often. Screen would lock up so I was not able to add files when needed.
Justin from Econ Partners
Specialty: Accounting / CPA
Employees number: 51-200 employees
September 2017
September 2017
Best shared storage for businesses!
Pros
Box makes it very easy to work from your desktop or from the web, whichever is easier for you.
Syncing to the desktop is much faster than Google Drive or Dropbox.
It is easy to share files or folders with people outside of the organization, while still keeping the rest of your team's files secure and private.
The API integrations are very robust and easy (especially using Zapier).
Cons
We occasionally have issues where one very large folder will accidentally be dragged into another large folder. Resyncing all of the files in the correct location causes Box to slow down quite a bit and interrupts our company's workflows. I've talked to Box several times about this, but it still hasn't been fixed. Supposedly it's on the dev road map.
Kevin from UB SDM
Specialty: Education
Employees number: 10,000+ employees
September 2017
September 2017
Box has proven to be very helpful
Pros
Able to share documents that are too big for email in real time
Ability to limit users from seeing only what you want them to see
Great security settings to choose from for each user
Easy to invite additional users
Cons
There really isn't much to list as cons because it works very well for my needs. However, if I have to pick something I will say the initial "homepage" can be little more appealing to the eye.
Tyler from Ryonet corporation
Specialty: Retail
Employees number: 51-200 employees
September 2017
September 2017
Box is great for storage and integration
Great for syncing files from computer to cloud.
Pros
It was easy to set up folders and store pertinent files share with team members. Syncing between the computer and the cloud was relatively simple and helped to keep the most current file up to date.
Cons
Collaboration between files was great but working int he same file very difficult without having to have multiple revision files.
diana from rincon real estate group
Specialty: Architecture
Employees number: 11-50 employees
July 2017
July 2017
easy to use, great interface
Pros
user friendly, easy to use, not much training is needed. Easy to use with large groups of people/workers
Cons
lag time is a con .Time to connect and save lags a little. loading a little slow, but overall good.
Christian from Pandora
Specialty: Advertising & PR
Employees number: 501-1,000 employees
June 2017
June 2017
Dont confuse with dropbox, way better!
While DropBox seems to dominate the cloud storage space, Box is a much cleaner experience and allows you to easily filter by date, something DB for some reason could not.
Pros
Love the ease of use and overall look to the product. You can easily make folders and sub-folders to organize your uploads and make links shareable to those in your company or anyone with the link for ultimate privacy.
Cons
The default to share links is "People in you company" which has made me have to re-send links multiple times to client, but that's on me. Wish there was a way to make "Share with anyone with a link" the default here.
jet from Fonality
Specialty: Telecommunications
Employees number: 51-200 employees
June 2017
June 2017
Box is a good software to use to share files and folders
Pros
Easy to use and use friendly. you can set up the folder on your desktop so it acts as if a regular folder on the pc
Cons
this should have been better if you can simultaneously do updated on the same file. with cloud docs shared such as google and office there is no special use for this
Jan from Fonality
Specialty: Software / Technology
Employees number: 51-200 employees
June 2017
June 2017
BOx is ok not that great but ok
Pros
YOu can easily share files and folders to different people outside the network. it is easy to set up
Cons
Box snycs almost everyday so it takes memory which slows your pc, You also cant edit a file at the same time if someone is opening it,
Kate from Digitas Health
Specialty: Marketing
Employees number: 201-500 employees
June 2017
June 2017
Box - Overall a great file and version control system!
I would recommend using this product. I don't have insight into the cost in order to comment on the value but it is a super easy-to-use tool in an industry where we have a LOT of tools. No extensive training is required for new teammembers to understand how to use it. The version we have is cloud based and there is no storage limit so we do not get error messages for exceeding our storage quota like we always used to on our old platform. Very reliable!
Pros
It's super easy to use, it's quick, there's a decent sized MB limit for files when you upload. Items upload really quickly too! The version history that is automatically created when new versions of documents get uploaded is seamless and the user doesn't need to do anything except ensure that the file name is matches.
Cons
Once you have been granted access to a lot of folders, the list of folders you see when you first log-in can be very long and overwhelming when trying to quickly find a folder. The system dates every file that is uploaded and says which user uploaded it but doesn't readily display the upload time. Sometimes we have multiple files uploaded in a day so saying last modified "today" isn't as helpful as a timestamp would be.
Kelly from Rosetta Stone
Specialty: Software / Technology
Employees number: 201-500 employees
May 2017
May 2017
Box Review
Pros
I believe it has a simple and clean design. File sharing within my department is the best feature! We use this tool to share best practices & templates etc.
Cons
Perhaps offering more custom options. I haven't run into storage issues however it could be an issue for some.
Emeka from Afro
Specialty: Transportation & Logistics
Employees number: 2-10 employees
April 2017
April 2017
Box is one of the good CMS I have ever used
Pros
What makes box superb is because it is suitable for businesses of all sizes and serves customers across almost every industry vertical.
I was able to collaborate in content creation. fortunately it is available on multiple devices.
Cons
Box can costly for small businesses. We struggled paying for box when we were starting out. As a startup, we were price conscious
Neha from Sun softwares
Specialty: Software / Technology
Employees number: 51-200 employees
April 2017
April 2017
review for Box Software
It is suitable for businesses of all sizes and serves customers across almost every industry vertical. With Box, users across the globe can collaborate and create content on multiple devices.
Ivan from Americ Machinery
Specialty: Construction & Engineering
Employees number: 11-50 employees
April 2017
April 2017
Best Integration for a CRM
The system have an integration with my CRM (NetSuite) and the sharing and uploading are easy, we can share the content with customers and have them see only the folders they have access.
Pros
Sharing by date and emails
link direct to folders
direct link to the file
Integration with the CRM
Synchronization with computers and mobiles devices
Cons
The synchronization is slow and I have problems with my internet bandwidth.
Editing files word, excel, etc. need to download another app.
Carl from Baylor University
Specialty: Education
Employees number: 1,001-5,000 employees
March 2017
March 2017
Excellent Enterprise Cloud Storage
Box provides a robust platform for secure cloud-file storage for our academic community. Its rich feature set for file management, its security features and its mobile platform create a productivity platform that works for everyone from our administration to faculty to students. Box works with Net+ to provide higher education competitive pricing options and was great to work with to adapt to our IT security environment.
Pros
I love the options the Box platform provides for previewing, editing and sharing files once they are uploaded to the platform. Using Box has streamlined my workflow and helped to create a more collaborative environment in my organization.
Cons
The feature set for Box is very robust, and growing. They are very responsive to client feedback and quick to innovate based on complaints. There are few things I would critique on the current platform.
Morgan from Pelotonia
Specialty: Non-Profit
Employees number: 11-50 employees
March 2017
March 2017
The learning curve was pretty simple as the program is very intuitive but we had multiple files go missing and customer support was not able to provide assistance or a solution which has been frustrating.
We have been very frustrated with the loss of files but it was an investment of time and money to get our whole team set up with box so we have been sticking it out. We set a timeline internally where if we are still having problems with lackluster customer support we will need to switch systems.
Pros
Very intuitive
Simple to use
Compatible with many other programs and devices
Easy to explain to new team members
Cons
"Syncing" has been unclear and inconsistent
Files go missing at random and are unable to be recovered
Customer service has not been able to provide solutions, support, timely coorespondance and assistance, or able to recover missing files
Samar from Champion Windows
Specialty: Construction & Engineering
Employees number: 1,001-5,000 employees
February 2017
February 2017
Easy but not my style
This is great to use instead of Google Drive-- but in my opinion, there are many other software programs that would do better with organizing and sharing documents with your team/office.
Pros
Very easy to navigate
Cons
Messy Format
Jacob from Rosetta Stone
Specialty: Software / Technology
Employees number: 501-1,000 employees
February 2017
February 2017
Great if you don't have Drive
This is an excellent product, and very user-friendly. This was revolutionary for me at first, as I could store everything "in the cloud" and share documents with my colleagues. Then Google Drive came out and became more widespread. Now that we have that, we have switched much of our collaboration with documents to Google Drive since it integrates so easily with Gmail.
Pros
Easy to use, and nearly anyone can use it.
Cons
Google Drive is free, and much of the sharing of documents that you do on there can be done on Drive.
Advice to Others
I wouldn't spend money on it if you already have Drive.
Grant from Robbins|Reed
Specialty: General contractor
Employees number: 11-50 employees
February 2017
February 2017
Great Document Collaboration Software
This is a simple, safe and easy to use document collaboration tool. We use it for almost all of our projects and it allows our remote teams to trade information with others quickly and easily.
Jenell from Downtown Austin Alliance
Specialty: Consulting/analytics
Employees number: 11-50 employees
January 2017
January 2017
Good Tool
Good tool. easy to use. You can quickly upload and download files that you need. The only challenge that I have noticed is there are a lot of cloud-based document storage tools on the market.
Pros
Easy to use. Shared information with all of your devices.
Cons
Very similar to other collaboration tools.
Stephanie from Trendline Interactive
Specialty: Other
Employees number: 11-50 employees
January 2017
January 2017
Box Review - 1/27
I use this for work purposes and it is where all of our company files are kept.
Pros
I like that you can go back to old versions if you accidentally saved over a version. I also like that you can see how many versions have been saved.
Cons
The syncing is a little bit slow so when I save something on my desktop it takes a little to get to the internet version.
October 2017
October 2017
Features just as good as the competition and better software integration
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Sharing & collaboration is made easy and secure in the corporate/enterprise world
Pros
Box is just as good at just about everything other popular cloud based competitors but where it stands apart for me is it's wide array of integration capabilities with other software solutions I use (like Microsoft Office, Salesforce, and Docusign)
Joe from RevUnit
Employees number: 11-50 employees
October 2017
October 2017
Box is continuing to innovate and roll out some killer functionality. Excited to see where it goes.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
File storage augmented by Box's collaboration, sharing, and other features is huge. It's more than just a place to keep stuff.
Cons
Due to the complex nature of permissions, etc, we've had issues getting people access to the right folders. Be prepared to take some time to fully think through your approach.
October 2017
October 2017
No problems and intuitive interface.
Ease-of-use
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Product Quality
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Value for Money
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This software allows us to easily share files with our creative agency. It makes collaborating on large files a breeze.
Pros
It is very simple to figure out without any sort of guidance or tutorial. I think I prefer it to Dropbox, though they are very similar in what they do.
Mary from CureSearch for Children's Cancer
Employees number: 11-50 employees
October 2017
October 2017
Super intuitive cloud based file storage and sharing.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Super easy collaboration with virtual colleagues or on the days I am working from home. Robust search capabilities makes finding files quick, and uploading/downloading files takes little time no brain power.
Pros
It is very easy to share files with outside parties without risk of losing control of the document or allowing access to other company documents. Allows work from anywhere and from any device.
Cons
Customer service is extremely good in terms of video and live webinars, but it's not very easy to just get a live person's direct help. If you look, though, you'll find an answer to most of your questions.
Jen from Stanford University
October 2017
October 2017
Easy and HIPAA compliant
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Ability to store HIPAA compliant data in a method that is easy to access from anywhere.
Pros
I appreciate the easy-to-use interface that I've begun to like even more than Dropbox (which I'd used for years prior to getting a Box account. The most appealing feature is being able to store PHI in a HIPAA compliant, easy-to-access-from-anywhere account.
Cons
The software takes a little while to boot up when you are accessing from an internet browser. Additionally, because my university has many different versions of Box, you have to specify each time which branch of the university you work with (School of Medicine, general, Children's Hospital, etc.).
Tracy from TRACE Management Ltd
Employees number: 1 employee
October 2017
October 2017
Excellent System
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Central repository for everything. No more searching around, scratching head, wondering where you saved something. At a glance check for latest version number. Sharing facility excellent.
Pros
I use the free version and have individually shared folders for each of my customers. Everything is saved in a dedicated file structure, which I have set up as a folder template. The automatic versioning each time a file is changed and saved is an excellent feature, which allows me to keep track of changes made by the customer. I particularly like Box Sync, which keeps my desktop up to date with all of the latest documentation added.
Cons
Given that I am using the free version, I feel that there are no cons. A great piece of software. I feel that the pricing structure could possibly have a small business type tariff for the one man band like me. If it was cheaper, I would probably upgrade.
October 2017
October 2017
Great collaboration tool which does a good job of handling both work an personal data
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
This is a great tool to store an share data in the cloud as well as to access these files without the need to download eg videos which stream direct from box
Cons
Initially some issues of managing mutiple identities but these seem to be addressed now. Overall very good tool which 'just works'
Jocelyn from SailPoint
October 2017
October 2017
Great spot for group storage!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I like that you can see different versions, and it's simple to use. You can control who has access to what folders, an you can share documents with different levels of control.
SARAH from Biotek Labs
Employees number: 51-200 employees
October 2017
October 2017
Daily tasks made easy!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Quick communication between departments that allow for expedited patient care. The software is easy to use and functions quickly. This software is HIPPA compliant, which allows for a safe environment for us to deal with patient records.
Pros
I love how simple this software is to use. I had to begin using it as a new employee having never seen it before. It only took a few days before I felt like an experienced user. We deal with healthcare patients, and privacy and security are our top priority. This sofware provides a safe networking environment where we can discuss patient information in a HIPPA compliant way. I use Box for everything, and I have never had it crash. The information I need to access is always available.
We frequently use the @ feature to signal when another person is mentioned in a task or comment, this allows for quick communication between departments that are sates away. The task feature allows you to set a "due date" which is extremely helpful when we are dealing with time sensitive issues.
Cons
Some of the document views are difficult to maneuver. For example, when there is a comment you wish to delete from a document, the toggle is not visible until you hover over comment name. I would rather have everything visible than to have to discover them by accident.
T.J. from JLL
September 2017
September 2017
Box is a very reliable tool that sometimes is too stubborn.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Ease of adding/editing files, organizational structure, friendliness for people outside of the network to use it.
Cons
Random downtimes/errors. Sometimes it is not clear when a file is completely downloaded and ready for use.
eric from Emerson
September 2017
September 2017
Box has some good products and some drawbacks
Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
It's great to use as a backup implementation, when it works.
Pros
Box Edit works wonderfully. Being connecting through the web is a flawless venture. The new Box Drive brings users a software to run on their computer rather than the typical web interface. This can put users at ease about large changes
Cons
Box Sync can be a nightmare to work with. From racking up CPU usage to corrupt date it can out and out be a nightmare to administer. Users often find ways to bring the sync functionality.
Chris from iCrossing
September 2017
September 2017
Box is an easy file sharing solution for anyone
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Box is really easy to setup, and has a critical version control feature so people can upload the same document and keep track of previous versions. It's also easy to invite people to specific folders, which is handy for clients.
Cons
For bigger companies, it's easy to get bogged down by all the folders out there. Bookmarking folders can be handy, but not when you have dozens to deal with. Previewing documents within Box doesn't always display the desired results, so it's almost always better to download and view them.
September 2017
September 2017
Easier to Use than Dropbox
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I had a ton of files to upload to dropbox for my boss, the CEO so he had about 10 binders worth of information so he could access it easily on his tablet. I was starting to get very frustrated with dropbox and did a little research and gave box.com a try. It uploaded all of his files seamlessly. I love it and so does he.
Cons
More expensive than competitors and if you share a file or folder then you've upped the user count. I do not like that at all.
September 2017
September 2017
Great to use internally or externally
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Love being able to use a file-sharing platform that allows for sharing between internal customers and vendors alike. It makes it much easier to get along with the end-to-end work day.
Pros
Easy to upload and update files to share between those that need to access files, and doesn't clutter our mailbox.
Advice to Others
Make sure to explain how this platform works as it is not explained up-front.
Andre from JLT Barbados
September 2017
September 2017
Easy to use document application
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros
I love the aspect that I can have an external drive in the internet to backup my files form computer and access them anywhere on my mobile devices
Cons
there is no free version to backup files from the mobile devices to box so I stop using it since but I have never gotten any new information or new releases or updates to my email. Not sure why.
Jason from Wipro Limited
Employees number: 10,000+ employees
September 2017
September 2017
It's a value for money cloud storage tool
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Powerful and fast storage servers.Especially great for business user with large data storage requirements.
Cons
The user interface may not be for everyone as it's clumsy and counter-intuitive at times.
Advice to Others
If you are a business user, you can go ahead with box with confidence.
Jordan from ModOp
September 2017
September 2017
Simple to use solution to collaborate with everyone.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cross office collaboration and data security.
Pros
I really like that I know my data is housed in a secure, encrypted environment. I also like they continually improve their product with new features and capabilities.
Cons
This is really not much of a Con since it is limited by the web. Unlike on prem servers, I cannot prevent access to buried folders due to the waterfall permission model.
August 2017
August 2017
Box review
Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Easy collaboration tool and available to external clients for quick urgent projects requiring content sharing and large data sets. Cost effective for clients.
Pros
Ease of use, collaboration with external parties made easy, cost effective for clients.
Cons
Transfer of large data may impact time
August 2017
August 2017
Box is Awesome
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros
* Gorgeous storage for the free plans
* Unlimited storage for paid plans
* Integration in almost all operating systems (macOS, iOS, Android, Windows, ...)
Cons
* Free plan single file size limit
* Relatively highly priced
* Although with the integration of Microsoft office, the inability to edit files Office files without leaving box
August 2017
August 2017
Collaboration tool
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I love that I can share documents easily with others either to view or have input without needing to send email attachments.
I can access files easily when working from home.
I can check documents on my phone.
Cons
I have found the Box sync option hasn't worked well for me as I share ownership of so many files, it might be better for a solo user.
