Box Software

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FrontRunners 2021

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About Box

Clinical research data, loan applications, blueprints, and videos: It’s all content. And it’s your organization’s most valuable asset, no matter your industry. Box gives you a a single, secure platform for managing the entire content lifecycle. We’re talking everything from file creation to sharing, co-editing to signature, classification to retention. Every step of the way, the Box Content Cloud is there to help.  Trusted by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide, Box has been named a Leader by all major industry analyst firms. To read those reports and find out how Box customers achieve a 332% ROI, visit box.com/resources. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States,...

Box Pricing

Starter: $5 per user/month Business: $15 per user/month Business Plus: $25 per user/month Enterprise: Contact Box for detailed pricing information. Box Personal is always free for one user. Offers a 2 week free trial.

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Available

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In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.

Box User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4

Functionality

4.5

Showing 1 - 5 of 4,161 reviews

Anne

Company size: 5,001 - 10,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2021

Easy to use document storage

User Profile

Neisha

Verified reviewer

Company size: 501-1,000 employees

Industry: Higher Education

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Functionality

out of 5

April 2022

Box.com, software that I just can't live without. Its key to my success as a document consultant!

As I have mentioned I am doing consulting work with a globally recognized organization that revise and create tests for a multitude of different sectors. My job is to format the documents after they have been revised. I need to be able to access Box.com at any time and I am thankful that I have not had any issues with the site being down, especially in those emergency situations. Thank you!

Pros

I like the dashboard, it is easy to navigate and there are little tutorials that pop up showing you how to use the site more efficiently. It also holds large amounts of data. The download speeds are fast which is always good. I like that it has options to collaborate with others who are in my group. I haven't had to use this feature yet but I am looking forward to using it in the future.

Cons

Even though I like Box.com, when I first logged on to the site I had issues downloading the files correctly. Since then I have figured it out. Also, the company that I consult for had to purchase additional storage space. There was only a few files and I was disappointed that I would have to switch out files after I am finished with them, but they remedied that and now we have plenty of storage.

Reasons for switching to Box

Dropbox was always so frustrating for me to use. It took forever to download anything. You could get faster service but they want you to signup for an upgrade that is ridiculously expensive. Additionally they don't give you very much storage for what you pay for.

Rakshit

Company size: 5,001-10,000 employees

Industry: International Trade and Development

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

One of the best applications for professionals

I have already shared my experience in detail in the Pros section. All in all its one of the most efficient and effective softwares. Wishing all the best to the team of Box.

Pros

Box has been a part of my professional life from past 3-4 years now. It was actually suggested by on of my colleagues and I just loved the utility of Box. I can use Box anywhere and on the go. When I'm out for meetings with my clients I can very easily share the relevant information even when I'm not carrying my laptop. Some of my overseas counterparts based in UK even use Box. So I would say it's a must have for industry professionals.

Cons

As of now I don't have anything specific related to Box that I dislike.

Reasons for switching to Box

Because I found Box much better in terms of daily usage, file sharing and cloud storage.

User Profile

Tiffany

Verified reviewer

Company size: 11-50 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Functionality

out of 5

April 2022

Okay, but Prefer Dropbox

Box was sufficient for a first time use, but we eventually transitioned to Dropbox which everyone preferred.

Pros

Nice user-friendly and aesthetically pleasing layout for file management.

Cons

File sharing was very difficult. We constantly had people who had issues with file links that wouldn't work. Also, it was more expensive.

Kavya

Company size: 1,001-5,000 employees

Industry: Research

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Probably my most used file management software

I've used this while working with a team at a startup and in graduate school now. Highly recommend for both collaboration as well as backing up document and cloud storage.

Pros

Box Sync is the first thing I'd recommend if you don't have that already. It sets up a folder on your local computer that you can treat as a folder just like 'Documents' and it syncs automatically when you're connected to wifi. I also like using Box Sync with Mendeley (reference manager) because it syncs all the docs in Mendeley into a single location on Box, which is great. I can make notes in the PDFs and it syncs into Mendeley so that I can see my comments there as well. The version control has saved my many times because every time you create a new version or save a document, it holds onto old versions. This way if you accidentally overwrite something, you can usually go back into Box online, look at previous versions, and restore the right one. It's also easy to use and isn't finicky like many software.

Cons

Unlike most of my software reviews, I don't have much to say for cons.

Reasons for choosing Box

Box seems to have better version control and seems safer to use. You can create custom share links and get notified when your collaborator has accepted the request to collaborate.

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