---
title: "Box Software Overview 2026 - Features & Pricing"
description: "Review of Box Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/cms/box-profile/"
page_type: "product"
language: "en"
---

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Box

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/cms/box-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/)

# Box Review

From $20-$50/month Free trial 5 plans

Updated August 8, 2026

Written by [David Jani](https://www.softwareadvice.com/resources/author/david-jani/)

Content Analyst

Edited by [Parul Sharma](https://www.softwareadvice.com/resources/author/parul-sharma/)

Editor

Wondering if Box is right for your organization?

Our File Sharing Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Box

4.4

[(5641)](https://www.softwareadvice.com/cms/box-profile/reviews/)

Pros:

-   File sharing and collaboration
-   Cloud storage

Cons:

-   High cost
-   Slow performance

Pricing

Starting at $20.00 per user per month

### What is Box:

Box is a digital asset management system that stores, protects, and shares sensitive files and documents. Its cloud-based platform allows internal and external teams to collaborate on shared projects with real-time reviewing, commenting, editing, and more.

### Why we like Box:

Box is a 2024 FrontRunner in the [Top Digital Asset Management Software](https://www.softwareadvice.com/cms/digital-asset-management-comparison/) guide. Users highlight its document storage, file-sharing features, and enterprise-grade access controls and permissions. Box has a rating of 4.4 out of 5 stars across more than 5,500 reviews, and users mention its ease of use (4.5 stars) and user-friendly interface.

### Who should use Box:

Box is ideal for businesses prioritizing security with online file management, specifically in the financial services, life sciences, government, nonprofit, and professional services sectors. About two-thirds of reviews over the past two years are from users in businesses with fewer than 200 employees.

Wondering if Box is right for your organization?

Our File Sharing Software selection experts can help you in 15 minutes or less.

## Box User Interface

## Popular Box Alternatives

Main Product

Box

4.4

[(5641)](https://www.softwareadvice.com/cms/box-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.31Value for money
-   4.25Customer support
-   4.37Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/)

4.8

[(28587)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.72Value for money
-   4.39Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17668)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/)

4.5

[(12828)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.37Value for money
-   4.21Customer support
-   4.37Functionality

Pricing

Starting at $1.99 per month

Get Price

Alternative Product

[Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/)

4.6

[(14143)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.34Value for money
-   4.26Customer support
-   4.61Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)

4.4

[(5460)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.23Value for money
-   4.13Customer support
-   4.27Functionality

Pricing

Starting at $5.00 per month

Get Price

## Box Overview

Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files.

Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions,...

governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.

## Box Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Business

$20.00

per user, per month

Plan includes:

-   Unlimited Storage
-   Upload Files up to 5GB
-   Box AI Q&A: single doc/image
-   Box AI: content generation
-   Secure sharing, unlimited Notes, whiteboarding and e-signatures
-   Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance
-   1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more
-   Standard support available

Business Plus

$33.00

per user, per month

Plan includes:

-   Unlimited storage
-   Upload files up to 15GB
-   Box AI Q&A: single doc/image
-   Box AI: content generation
-   Secure sharing, unlimited Notes, whiteboarding and e-signatures
-   Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance
-   1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more
-   50K API calls per month
-   Unlimited external collaborators
-   Standard support available

Enterprise

$47.00

per user, per month

Plan includes:

-   Unlimited storage
-   Upload files up to 50GB
-   Box AI Q&A: single doc/image
-   Box AI: content generation
-   Content portals with Box Hubs
-   Secure sharing, unlimited Notes, whiteboarding and e-signatures
-   More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP
-   1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more
-   100K API calls per month
-   Advanced workflow capabilities

Read More

Enterprise Plus

$50.00

per user, per month

Plan includes:

-   Unlimited storage
-   Upload files up to 150GB
-   Unlimited Box AI Q&A: multiple docs/images, using advanced models
-   AI-powered content portals with intelligent Hubs
-   Secure sharing, unlimited Notes, whiteboarding and e-signatures
-   More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP
-   1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more
-   100K API calls per month
-   Advanced workflow capabilities
-   Automated controls protecting against threats and data leaks

Read More

Enterprise Advanced

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Box's Pricing Plans

Choosing the right pricing plan is critical when selecting a cloud content management platform like Box. To help guide your choice, we've analyzed Box's various pricing tiers and highlighted each option's key advantages and limitations. Box provides a range of plans tailored to different organization sizes and requirements, from individual users to large enterprises. The main plans include Individual, Personal Pro, and several business- and...

enterprise-level plans. By understanding each plan’s unique features and trade-offs, you can confidently select the one that aligns best with your specific needs and budget. \_\_Individual plan\_\_ The Individual plan is perfect for users who need a basic, no-cost solution for personal file storage and sharing. With 10 GB of storage and a 250 MB file upload limit, it provides ample space for everyday needs. Users can access one version of each file and e-sign up to five documents per month with real-time audit trails via Box Sign. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* As a complimentary plan, it offers the user essential file storage and sharing capabilities at no cost. - \*\*Straightforward pricing:\*\* No surprise fees or hidden charges are associated with this plan. - \*\*Foundational features:\*\* Suitable for individuals with basic file management and e-signature requirements. \*\*Cons:\*\* - \*\*Storage limitations:\*\* The 10 GB storage cap and 250 MB file upload limit may be insufficient for users with larger files or extensive storage needs. - \*\*File version restrictions:\*\* With access to only one version of each file, tracking changes and collaborating on documents may be challenging. - \*\*Limited e-signature functionality:\*\* The five-document monthly limit and standard features may not accommodate more advanced e-signature needs. \_\_Personal Pro plan\_\_ The Personal Pro plan is designed for individuals who require more robust file management and e-signature capabilities. At $10 per month for a single user (when billed annually), it offers 100 GB of storage, a 5 GB file upload limit, and access to 10 versions of each file. Users can e-sign up to 15 documents per month, create unlimited templates, and take advantage of advanced features like signer verification and password protection. \*\*Pros:\*\* - \*\*Enhanced storage and file management:\*\* With increased storage, higher file upload limits, and access to multiple file versions, users can manage and collaborate on files more effectively. - \*\*Expanded e-signature capabilities:\*\* The higher monthly document limit and advanced features enable users to streamline their e-signature workflows. - \*\*Affordable pricing:\*\* At $10 per month (billed annually), the plan provides a cost-effective solution for individuals with more advanced needs. \*\*Cons:\*\* - \*\*Single-user limitation:\*\* The plan is designed for one user only, which may not be suitable for those who need to collaborate with others. - \*\*Potential for outgrowing the plan:\*\* Users may find the storage and file upload limits restrictive as their needs evolve. - \*\*Lack of business-oriented features:\*\* The Personal Pro plan may not offer the full range of features and integrations businesses or teams require. \_\_Business plans\_\_ Box offers a range of Business plans tailored to the needs of different organizations. All plans require a three-user minimum, and pricing reflects annual billing (month-to-month billing is about 25% higher). Plans include Business Starter ($5 per user/month), Business ($15 per user/month), Business Plus ($25 per user/month), Enterprise ($35 per user/month), and Enterprise Plus ($50 per user/month). Key features across these plans include increased storage, higher file upload limits, advanced collaboration tools, robust security and compliance measures, and integration with popular business apps. \*\*Pros:\*\* - \*\*Scalability:\*\* With various plans and per-user pricing, organizations can select the plan that best fits their current needs and scale as they grow. - \*\*Advanced features:\*\* Business plans offer a wide range of features to support secure collaboration, workflow automation, and content management. - \*\*Robust security and compliance:\*\* Box provides built-in security features and compliance certifications to help organizations protect their data and meet regulatory requirements. \*\*Cons:\*\* - \*\*Higher costs:\*\* As organizations add more users and require advanced features, Business plan costs can increase quickly. - \*\*Complexity:\*\* With a wide range of features and customization options, Box Business plans may be complex for some organizations to set up and manage. - \*\*Learning curve:\*\* Adopting new collaboration and content management tools may require time for employees to learn and adapt to the new system. \_\_Enterprise Advanced plan\_\_ For organizations with the most demanding content management and collaboration needs, Box offers the Enterprise Advanced plan. Potential customers must contact the provider for pricing. The plan includes unlimited intelligent no-code apps with custom dashboards, connected forms for business processes, automated document generation, customized AI agents, AI-powered metadata extraction, higher API allowances, file uploads up to 500 GB, and compliant long-term data preservation. This plan builds upon the capabilities of Enterprise Plus and offers additional volume for purchase. \*\*Pros:\*\* - \*\*Cutting-edge features:\*\* The plan provides access to the latest AI-powered tools and automation capabilities to streamline content management and business processes. - \*\*Customization and flexibility:\*\* With no-code apps, custom dashboards, and AI agents, the platform can be tailored to specific organizational needs. - \*\*Unparalleled scalability:\*\* Higher API allowances, large file upload limits, and additional volume purchases enable organizations to scale their content management infrastructure as needed. \*\*Cons:\*\* - \*\*Cost:\*\* As the most comprehensive plan, the Enterprise Advanced plan may come with a significant price tag, making it suitable only for organizations with substantial budgets. - \*\*Complexity:\*\* Implementing and managing the advanced features of this plan may require dedicated IT resources and expertise. - \*\*Box ecosystem dependence:\*\* Organizations heavily invested in the Enterprise Advanced plan may find it challenging to migrate to other content management platforms in the future. \_\_Conclusion\_\_ After analyzing the various pricing plans offered by Box, it's evident that the company provides a wide range of options for businesses of different sizes and with varying needs. \*\*For freelancers and small teams:\*\* The Individual and Personal Pro plans are ideal solutions. The free Individual plan offers a solid foundation with essential features, but users may quickly outgrow its limitations. The Personal Pro plan, at $10 per month, provides expanded storage and enhanced e-signature capabilities, making it a smart choice for those needing more flexibility without breaking the bank. \*\*For growing businesses and established enterprises:\*\* The Business and Enterprise plans offer scalability and a range of features. Starting at $5 per user/month, the Business Starter plan is a cost-effective entry point for small businesses, while the Business and Business Plus plans (at $15 and $25 per user/month, respectively) unlock unlimited storage and advanced security features. The Enterprise ($35 per user/month) and Enterprise Plus ($50 per user/month) plans provide unparalleled customization, compliance, and support for organizations with complex needs. The Enterprise Advanced plan, with its intelligent no-code apps and AI-powered features, is tailored for businesses with the most demanding requirements. When selecting a plan, companies should consider team size, storage requirements, collaboration needs, security and compliance standards, budget, and other factors. By aligning these elements with the appropriate Box pricing plan, businesses can optimize their content management workflows, foster seamless collaboration, and achieve their goals while maximizing value. As organizations grow and evolve, Box's flexible plans ensure a smooth path for scaling and adapting to future challenges.

### Compare Pricing

Compare pricing across our most frequently recommended File Sharing products.

Software options

Starting price\*

User rating

[Revver](https://www.softwareadvice.com/cms/revver-profile/)

$25.00 per month

4.39[(1020 reviews)](https://www.softwareadvice.com/cms/revver-profile/reviews/)

**12**

recommendations

[Mango Practice Management](https://www.softwareadvice.com/bpm/mangobilling-profile/)

$35.00 per month

3.84[(61 reviews)](https://www.softwareadvice.com/bpm/mangobilling-profile/reviews/)

**4**

recommendations

[Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/)

$40.00 per month

4.11[(19 reviews)](https://www.softwareadvice.com/cms/contentverse-profile/reviews/)

**3**

recommendations

[iLovePDF](https://www.softwareadvice.com/cms/ilovepdf-profile/)

$9.00 per month

4.74[(1784 reviews)](https://www.softwareadvice.com/cms/ilovepdf-profile/reviews/)

**1**

recommendations

\*Defined as the price above any available free plan

## Box Features

Drawn from insights across 5641 verified reviews, we've outlined Box's best and worst rated features and how they stack up against the average rating.

Box's score

Category average

Box's Best Rated Features

HIPAA Compliant

5.0

2.99 category average

Audio File Management

4.83

3.53 category average

Single Sign On

4.83

3.94 category average

Box's Worst Rated Features

Brainstorming

3.70

4.03 category average

Offline Access

3.98

3.63 category average

SEO Management

4.0

4.30 category average

-   Popular features found in File Sharing
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    Content Management
    
    Document Storage
    
    Drag & Drop
    
    Encryption
    
    Mobile Access
    
    Real Time Synchronization
    
    Search/Filter
    
    User Management
    
    Version Control
    
-   More features of Box
    
    Activity Dashboard
    
    Activity Tracking
    
    Annotations
    
    API
    
    Approval Process Control
    
    Archiving & Retention
    
    Asset Categorization
    
    Asset Library
    
    Asset Lifecycle Management
    
    Asset Sharing
    
    Assignment Management
    
    Audio File Management
    
    Audit Management
    
    Audit Trail
    
    Authentication
    
    Automatic Backup
    
    Backup and Recovery
    
    Brainstorming
    
    Campaign Management
    
    CMS Integration
    
    Collaboration Tools
    
    Commenting/Notes
    
    Communication Management
    
    Compliance Management
    
    Compliance Tracking
    
    Configurable Workflow
    
    Contact Management
    
    Content Library
    
    Content Publishing Options
    
    Cost Estimating
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Templates
    
    Dashboard
    
    Dashboard Creation
    
    Data Import/Export
    
    Data Migration
    
    Data Recovery
    
    Data Security
    
    Data Storage Management
    
    Data Synchronization
    
    Deadline Management
    
    Digital Asset Management
    
    Discussions/Forums
    
    Document Automation
    
    Document Capture
    
    Document Classification
    
    Document Editing
    
    Document Generation
    
    Document Management
    
    Document Review
    
    Document Templates
    
    Electronic Forms
    
    Electronic Signature
    
    Employee Activity Monitoring
    
    Engagement Tracking
    
    File Conversion
    
    File Management
    
    File Sharing
    
    File Transfer
    
    Filtering
    
    Forms Management
    
    For Nonprofits
    
    Full Text Search
    
    HIPAA Compliant
    
    Historical Reporting
    
    Image Library
    
    Information Governance
    
    Meeting Management
    
    @mentions
    
    Messaging
    
    Metadata Extraction
    
    Metadata Management
    
    Mobile App
    
    Mobile Capture
    
    Monitoring
    
    Multimedia Support
    
    Multiple Projects
    
    Offline Access
    
    Password Management
    
    Prioritization
    
    Progress Tracking
    
    Projections
    
    Project Management
    
    Project Planning
    
    Project Planning/Scheduling
    
    Project Templates
    
    Project Tracking
    
    Q&A Management
    
    Real-Time Data
    
    Real Time Editing
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Remote Access/Control
    
    Remote Support
    
    Reporting/Analytics
    
    Reporting/Project Tracking
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Secure Data Storage
    
    Secure File Viewer
    
    Secure Login
    
    SEO Management
    
    Single Sign On
    
    SSL Security
    
    Status Tracking
    
    Subcontractor Monitoring
    
    Tagging
    
    Task Editing
    
    Task Management
    
    Task Planning
    
    Task Progress Tracking
    
    Task Scheduling
    
    Task Tagging
    
    Team Collaboration
    
    Template Management
    
    Templates
    
    Text Editing
    
    Third-Party Integrations
    
    To-Do List
    
    Two-Factor Authentication
    
    Video Management
    
    Video Support
    
    Watermarking
    
    Workflow Management
    

## Box Integrations

Based on 5641 verified reviews, we've identified products most frequently integrated withBox.

Docusign

Integration rated 4.8 from 19 reviews

Salesforce Sales Cloud

Integration rated 4.5 from 15 reviews

Okta

Integration rated 4.6 from 13 reviews

Microsoft Excel

Integration rated 4.8 from 13 reviews

Google Drive

Integration rated 4.8 from 9 reviews

Microsoft Outlook

Integration rated 4.8 from 8 reviews

See all 111 integrations

## Box Key Sentiments

We analyzed 5641 verified reviews for Box to find out what actual users really think.

Most Positive Sentiments

File sharing

74% Positive

21% Neutral

5% Negative

Users appreciate Box for its seamless file sharing and collaboration features, which enhance productivity and ease of use. They find it particularly useful for securely storing and sharing large files, making it an ideal tool for remote work and team collaboration. Additionally, users highlight the ability to share files with both internal and external parties, ensuring smooth communication and project management.

Cloud storage

65% Positive

27% Neutral

9% Negative

Users value Box for its generous free storage options and robust data security features, which provide peace of mind for personal and business use. They find the platform cost-effective, especially for small businesses needing scalable storage solutions. Additionally, users appreciate the large storage capacity, making it suitable for securely storing extensive amounts of data.

Document editing

49% Positive

35% Neutral

16% Negative

Users benefit from Box's document editing capabilities, including real-time collaboration and e-signature features. They find it convenient to edit Microsoft Office documents directly within the platform, enhancing workflow efficiency. Additionally, users appreciate the centralized management of documents, which facilitates smooth project collaboration and document tracking.

Least Positive Sentiments

File syncing

44% Positive

26% Neutral

30% Negative

Users find Box's file syncing features reliable for ensuring that files are up to date across multiple devices, which is crucial for remote work. They appreciate the desktop app allowing seamless synchronization of local files with the cloud. However, some users encounter sync delays and performance issues, leading to occasional frustrations with file updates.

File management

33% Positive

44% Neutral

23% Negative

Users find Box helpful for organizing and managing files, with features that allow easy creation of folders and sub-folders. They appreciate the intuitive drag-and-drop functionality, which simplifies file organization. However, some users experience difficulties with file access and organization, including issues with file previews and the need for more robust organizational tools.

File upload

49% Positive

29% Neutral

22% Negative

Users find Box efficient for uploading large files, with a simple drag-and-drop feature that saves time. They appreciate the platform's ability to handle various file types and the speed of uploads. However, some users experience upload errors and performance issues, including failed uploads and the need to restart the process.

## Box User Reviews

Overall Rating

4.4

Ratings Breakdown

5

56%

4

32%

3

9%

2

2%

1

1%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.3

Functionality

4.4

Bianca S.

Verified reviewer

Events Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2026

Document storage that is great for collaboration

5

Overall, it my prefer method of sharing documents that required collaboration with other members of the university. I enjoy the ease. I enjoy the web excel version or web word doc version for opening documents.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Box has helped me gather the event planning details from various campus partners and department. I create folder and documents i can share with individual department. The comment section of each file allows me and the collaborators to notify each other when something has been added or sonething new has been shared..it has definitely streamlined collaboration regarding events. I also enjoy that there are a saved versions of documents. You can go back and recover past renderings. Box has also been a game changer when it came to remote work. When I was preparing to move to remote work, i transfered my documents to Box. It was the best move I made.

Cons:

The downside of Box is that it can look cluttered. I had to take extra measures to ensure my box dashboard is organized.

Reasons for choosing Box

Better design and better features. The layout and appearance was better.

Reasons for switching to Box

Box was designed better for professionals.

Read More

VR

Verified

Reviewer

Food Production

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Best Document Management Solution.

5

Overall, Box has provided me with solutions in more than one case, that have made me look good. Box integration into Salesforce is one of the best features. With the ability to auto create folders based on record creation, it simplifies so many processes.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Box is hands down the most robust document management solution in existence! It integrates with some of the most powerful tools out there like Salesforce. The ability to have collaboration similar to Microsoft or Google, is crucial. Especially when integrated with other tools. It is very intuitive and easy to use. Support is top tier and always has a solution.

Cons:

Honestly, nothing. This application has yet to show me any signs of faults. While it can be cumbersome to setup with integrations, it still is superior.

Reasons for switching to Box

We required a very in depth integration into our Salesforce environment.

Read More

CG

Chandler G.

Verified reviewer

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2026

Great storage options for person and business life.

5

Its has had its ups and downs over the years. Recently it has gotten better but I do wish the storgae options were more competitive.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like that it will automatically download my photos and files. This keeps my files secure in the event my phone is missing or destroyed.

Cons:

I think the options to buy bigger plans should be more affordable. The limited options dont always fit everyones needs.

Read More

Maria S.

Verified reviewer

Pharmaceuticals

10000+ employees

Used daily for less than 12 months

Review source

Reviewed April 2026

Handy instrument for content collaboration

4

As an editor, I work with articles from multiple authors and collaborate in a box with authors, medical reviewers, and other stakeholders. We collect all the comments for materials and work on them together before we reach an agreement, and the document is accepted. Box helps keep all the history of comments and changes, and it also helps avoid the situation where someone has the wrong or outdated version of the article for review.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

It is easy to collaborate on documents. I can leave comments or propose changes in the text - it is very handy for articles and other documents, because we have a lot of people involved in the content creation and coordination.

Cons:

The interface might be confusing for less technically sophisticated people. I had to create a video tutorial on commenting because some colleagues couldn't figure out how to open the document and leave their notes.

Reasons for choosing Box

It looked like a more secure alternative for our company.

Read More

VR

Verified

Reviewer

Medical Devices

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Reliable Storage Solution

4

This service ranks among the most effective cloud storage solutions currently available. It offers excellent value relative to its price.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

I appreciate the lifetime access included with a single payment. I have maintained flawless file integrity and accessibility, with seamless sharing capabilities.

Cons:

To date, I have encountered no drawbacks with the cloud service. The platform is user-friendly, and I have experienced no technical issues with the application.

Reasons for choosing Box

A lower price point compared to pCloud and other cloud storage applications.

Read More

Vertika W.

Verified reviewer

Medical Devices

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed March 2026

Heavy File go easy

5

Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team members

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It has the feature to upload and keep very heavy files any excel, documents, which is not possible to share and access on outlook

Cons:

Ask for access for logging in, like there are two access window to acknowledge either own company or outside the company, the consent and login to be provided , if outside ethe company, email is required to access the file. This step is mandatory to work every time on same file - box feature

Reasons for switching to Box

Sharing heavy files was very difficult on outlook

Read More

Marquita V.

Verified reviewer

Airlines/ Aviation

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed August 2026

Reliable Cloud Storage with Powerful Collaboration Tools, but Lacks Interface Polish

5

Box is a highly functional and robust platform for document management that gets the job done efficiently. While it is undeniably powerful and stable for professional use, the user experience feels a bit outdated and lacks the polished, engaging feel of other cloud storage tools. It is a solid, reliable choice for businesses, even if it isn't the most exciting interface to work with daily

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

The file syncing in Box is incredibly reliable, and the desktop application works flawlessly without consuming excessive hard drive space. Additionally, I’ve found Box Canvas and Box Notes to be excellent, well-integrated features that make brainstorming and documentation very convenient. Cons: The user interface feels quite clunky and sterile, especially when compared to the more modern, intuitive design of competitors like Google Drive or Dropbox.

Cons:

Box is far too rigid and expensive for a small business. The platform is clearly built for large-scale enterprise use, making the initial setup process unnecessarily complex and time-consuming.

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AR

Ansuman R.

Verified reviewer

Retail

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2026

Easy to use and great tool for collaboration

5

I've had a good experience using Box. It's reliable, secure, and makes it easy to share and manage documents without worrying about version control. My team has been able to collaborate more efficiently, and I haven't run into any major issues. Overall, it's a solid platform for businesses.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Box has been really easy to use from day one. I like how simple it is to organize files, share folders with teammates, and control who has access to what. We use it to keep project documents in one place, and it's made collaboration much smoother. It also works well with Microsoft Office, which saves time.

Cons:

The pricing can be a bit expensive, especially for smaller teams. Also, finding some of the advanced admin settings took a little time, but once everything was set up, it wasn't a problem.

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VC

Viergela C.

Verified reviewer

Child Day Care Services

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed July 2026

Great document management

5

Box is an excellent cloud storage and collaboration platform, especially for businesses that prioritize security and document management. While it may have a slight learning curve and some premium-only features, it remains a dependable solution for secure file sharing and teamwork.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Box is a secure and reliable cloud storage platform that makes it easy to store, organize, and share files. It offers strong collaboration features, version history, and advanced security controls, making it a great choice for businesses and teams working on shared documents.

Cons:

The interface can feel less intuitive than some competitors, and certain advanced features are only available on higher-priced plans. The free storage is also limited compared to other cloud storage services.

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Sahil S.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2026

Box is an amazing product

5

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

It is most widely used in our district for internal communication documents. It includes the notes page where a document can be live and various groups can be created.

Cons:

Sometimes it gets complicated with too many groups. It generally do not allow access outside the district email log in.

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Showing 1 - 10 of 5641 Reviews

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## Box FAQs

-   Is Box a digital asset management system?
    
    Yes, Box is a digital asset management system with file sharing, document storage and backup, editing tools, document scanning, and collaboration tools like task assignments and live comments. Teams can utilize the mobile and desktop app to create, iterate, edit, and share files with anyone.
    
-   What type of system is Box?
    
    Box is a digital asset management system with advanced levels of security and data protection features. Box offers visibility into how content is accessed, shared, and used from the Box Admin Console, and real-time activity logs monitor threats and unusual behavior. Box also has user access controls and permissioning features, so businesses can limit the ability to edit, view, and manage documents.
    
-   Is box.com a CMS?
    
    Yes, box.com is a cloud-based content management system (CMS) that allows you to work anytime and anywhere. It securely stores and shares files, and offers tools like co-editing, whiteboarding, file synchronization, annotating, e-signatures, note-taking, and shared workspaces, all secured by extensive data protection tools.
    
-   How much does Box software cost?
    
    Box business plans start at $15 per user per month with a minimum of three users (billed annually; month-to-month billing is higher). For large businesses, monthly plan prices reach $50 per user. Teams and individuals have three options: a free account, a $10 per month option for one user, and a $5 per user per month plan for small teams of at least three.
    

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