Box Software


 

Box is a cloud content management platform for companies of all sizes and industries. It offers security and controls for admins as well as sharing and collaboration capabilities for end users across the globe.

The Box platform allows compliance with HIPAA, FINRA and FedRAMP and offers granular access permissions and advanced security capabilities like watermarking, data governance and device trust.  

Box enables users to collaborate on all types of files, on any device and choose where to store data, to manage encryption keys and set metadata-driven workflows to automate content-based processes.

Box has integrations with Microsoft Office 365, Google Apps for Work, Salesforce, Adobe and many other solutions. Box is a content layer for collaboration offering integration across all digital tools with open APIs. 

 

Box - Metadata
 
  • Box - Metadata
    Metadata
  • Box - Watermarking
    Watermarking
  • Box - Classifications
    Classifications
  • Box - Mobile document preview
    Mobile document preview
  • Box - Group lists
    Group lists
  • Box - Legal holds
    Legal holds
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

1,715 Reviews of Box

 

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Software Advice Reviews (229)
More Reviews (1,486)

Showing 1-20 of 229

Monal from Credico USA
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great Tool for Large Documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Box is a great tool to use for large documents so they don't get lost. You can also share your documents with colleagues.

Cons

At first box is a little hard to navigate but once you play around with it, it's very easy to utilize.

Review Source
 
 

osahon from community research and development centre
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Box, for me is the best cloud content management platform, the experience has been nice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Truthfully speaking, what i like best about box is that it is cheap, compared to other cloud content management platform

Cons

I like everything about the software. But i am looking forward to more improvement in the aspect of security

Review Source
 
 

Arthur from Manufacturing
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Great application to use for files

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great with storing and sharing files. Very easy to use and teach others to use. Simple navigation for anyone even without computer experience.

Cons

Sometimes I would loose connection to server and would need to log back in to account. Files would sometimes would get moved to other folders.

Review Source
 
 

Hannah from Loving & Gentle Care
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great software where all your work and documents can be stored and accessed easily

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There are a lot of great benefits to using this software. You can have all of your work and important documents stored in one general area where the are stored securely in the iCloud. You are able to work offline, which is a plus. You are able to share and review your documents or photos, make comments, collaborate with others, etc.

Cons

Occasionally there are technical issues such as files not being able to load immediately. The issue usually resolved itself.

Review Source
 
 

Loreto from Retail
Specialty: Apparel
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Perfect File Sharing Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I can share files easily using chrome or even android phone.
It is very easy to use. Step by step instruction is provided.

Cons

So far, I do not see any major issues using this software. I like its functionality and its user friendly service !

Review Source
 
 

Francis from LA County Counsel
Specialty: Public Sector
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Review - Box.com for Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Box.com for Business provides business cloud storage and collaboration functionality. The service supports as few as three employees but can be scaled to a custom, enterprise-level plan for companies with hundreds of employees. Box.com (for Business) also provides solid document management (DM) capabilities and security features. The Business plan begins per user per month. It offers unlimited storage with a 5-gigabyte (GB) limit, integration with Microsoft Office 365, and custom branding features. Box also offers another tier of their service called Business Plus. The Business Plus plan offers external collaboration and full user tracking capabilities. It serves as a middle ground for users who want more than what the core Business plan offers but don't want to invest in the more expensive Enterprise version.

Pros

It provides enterprise level security and privacy features.
It is a cloud based solution and a good collaboration software.
It offers document management feature with storage.
It is similar to O365 SharePoint platform.

Cons

Missing online editing functionality for external users.
Because of a web based solution, the uploading or downloading deep folder structures can be painful.

Review Source
 
 

Kathryn from PatientPop
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Provides an easy and fast way to transfer secure documents

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I currently use this to transfer secure information between healthcare companies. I feel comfortable with the safety of the product. Good for companies when they do not use google products

Cons

Unsure if using google products like google docs would be faster or easier...
Not many additional features

Review Source
 
 

Bhavana from Leoforce
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Safe and secure

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Multiple features provided with lot of emphasis on security which is a plus if your business deals with highly sensitive data.

Pros

Box provides very powerful and secure features with unlimited storage(upto 5GB) which is a great plus. We cn also share our files with external users. and also provides integration with Office 365.

Cons

Files can't be edited online. When we share a file with external users, they cannot edit any files.

Review Source
 
 

Ericka from Aflac
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2018

June 2018

Good for basic use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's good that it saves files and I can access them from both outlook and when I go to Fedex office or staples.

Cons

Dropbox is just more user friendly since it connects with more devices, websites, and apps than Box does.

Review Source
 
 

Kyle from Automotive
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great Storage Platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

There are a ton of online/cloud storage platforms out there and box is one of the good ones. The service allows you to integrate with many other tools you may use and makes it easy to share and collaborate on files.

Cons

I'm not really a fan of the cost structure and there are other companies out there that provide a better choice of integrations.

Review Source
 
 

Joel from Advanced Quality Plumbing
Specialty: Construction & Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great for cloud storage at a reasonable price

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Very easy to use with flexible plans that even allow for free use and starting up so you can try it out. Multi user editing that can be tracked.

Cons

While the pricing is fair for one user, since it is per user it can add up quickly and get expensive.

Review Source
 
 

Igor from Modern Solution Realty Inc.
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great for Sharing Files!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Used it to share files with my clients, and co-workers, as well as other Realtors. My photographer as also able to use it, to send me a link to access the photos he had taken for my listings.

Pros

Easy to use, across many different devices. I was able to access it from my Chrome Desktop, as well as my Android Phone, and Android Tablet.

Cons

Not too many cons, would like to see faster upload speeds for the Desktop version, sometimes uploading a large number of files, a very large number of files, tends to slow down the upload.

Review Source
 
 

Manish from HCL
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

Box - file sharing cloud based application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1) Easy to use
2) It provide multiple ways to share the files, documents and information
3) Easy to integrate with other tools

Cons

1) Not granular to control different features
2) Provide limited functionality while using it on desktop
3) Limited management related permissions

Review Source
 
 

Fausto from Caribbean Coast General Contractors
Specialty: Construction & Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Good software but needs to reduce the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is amaizing for colaboration, web based and provides a posibility of mobility. Also works with other sofwares.

Cons

The price i think is too high, taking into account that googl offes a chepper version and is more user friendly.

Review Source
 
 

Ben from International Neighbors
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

I just used for basic functionality and sharing of files - but works like a charm

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Box is extremely easy to learn how to use. Step by step instructions when you sign up and all the help you need via their support and online help.

Cons

Not sure what the differentiator is between other content management and storage platforms. I'd imagine that unless you have hyper specific needs, you can make do with just about any other content storage solution that is cheaper

Review Source
 
 

Neha from AgileApt Solutions
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Best app to store files online, easy to use and smooth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Prices needs to be lower down or take it other way round by increasing the storage space for enterprise and starter plans

Pros

I like box due to many reasons,
1. It's easy to use features
2. Version control
3. Free plans for user and starter plans
4. Multi user editing and tracking the user analytics of editing history
5. Supports a number of large files

Cons

I dislike box due to a few reasons,
1. Prices are bit high, storage space is nit justified with the price
2. A capping of 5GB file on 2TB plan
3. Missing filtering excel column feature
4. Hard to zoom in / zoom out

Review Source
 
 

Jasper from De Flint
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Box

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great software. This program will do whatever you'd want to do with it, and it works just the way it should

Cons

Customer support hasn't always been the fastest to respond to my questions, but they do come through eventually

Review Source
 
 

Molida from Whispering Pines Bed & Breakfast
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great Cloud Storage App

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Its great that they offer a free version that gives you 10 GB, much more spaced offered than Dropbox. Easy to upload files and share to any device.

Cons

i havent really found any cons or drawbacks with this cloud storage system. Its at a fair price if you're needing more than 10 GBs of storage and has basically everything you need.

Review Source
 
 

Colleen from Guaranteed Rate
Specialty: Real Estate
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Good not great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, and a nice idea. I like having all of my documents in one place that I can always come back to. but the problem was coming back to them....

Cons

So, when I left box after school, I was unable to access my documents which was very stressfull and irritating. Not happy with the lack of accessability in that regard.

Review Source
 
 

Hilda from Bryant & Stratton College
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

It works well, but is it worth the money?

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like the ease of use, and I really like the modern look. I appreciate that it can integrate with other platforms as well.

Cons

It does more than similar free services, but is it worth paying for? Pretty much everything I need to accomplish can be done with free Dropbox or Google Drive. There is no "free" mode for box.

Review Source
 
 
 
Showing 1-20 of 1,486


June 2018

June 2018

Box is a great alternative to Dropbox

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how simple it is to manage files and how it is to control how they are shared, plus there are apps for all my devices.

Cons

I wish there was more free space offered like there is with Microsoft OneDrive. That's my only complaint!

Review Source: Capterra
 


June 2018

June 2018

Good integration and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to integrate with other software tools. Interface is clean and doesn't require a long on boarding period for new users.

Cons

Though intuitive, the detailed controls can be cumbersome to manipulate. Wish there was better functionality across multiple platforms.

Review Source: Capterra
 

Zackary from Arrow & Board

June 2018

June 2018

Great way to keep cloud backups and collab with accountants

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use this software with our accountant to quickly share important tax documents and keep a cloud backup of everything. Obviously a favorite about this is that it's no extra cost for us as the client (I'm not sure if our accountant had to pay) and an easy account setup for us.

Cons

There isn't much to complain about to be honest, it would be great if there where even more options for sharing folder/documents as well as making an custom url that Box just hosts on the backend.

Review Source: Capterra
 

Justin from WFT Engineering, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

File transfer for construction projects

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

+Box offers significant amount of storage capacity. For a construction project that lasts 12, 18, 24 months this is a huge benefit. The ability to store construction drawings, submittals, RFI responses, field reports, etc throughout the project comes in handy - when at the end of the project an issue arises. With Box.com storing all your files, it's easy to find supporting documentation to resolve the issue.
+Box.com allows you to see all collaborators using the software on a project. This is helpful when construction teams get large and are across multiple firms.

Cons

-Box.com allows for you to download the app "Box Sync", which is linked to the PC web-based software. You can then drag files from a Windows explorer folder and drop them into the Box.com explorer folder. The sync between Box.com website and the explorer folder is often misaligned, which can be frustrating to not see all of your files.

Review Source: Capterra
 


June 2018

June 2018

Great price for a storage cloud.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Box offers similar features and tools to other storage clouds, but paying a much lower monthly price. You can get limited space for such a unique price.

Cons

The only negative thing is the file size, that is limited to 5 GB. That is the only thing I may dislike about this software.

Review Source: Capterra
 

Geoff from Integra Systems, Inc

June 2018

June 2018

Great online storage platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and just works. Reliable and dependable. Apps available for multiple platforms so data can be accessed from any device.

Cons

Nothing bad to say about it. Reasonable pricing makes it a viable alternative to some of the other options out there.

Review Source: Capterra
 

Tim from Rentals Marketing

June 2018

June 2018

Great solution for people who don't like Dropbox

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cheaper and complete solution for cloud storage compared to Dropbox.

Pros

Very easy to use cloud storage
Great application
Nice and simple design
Lots of features that are helpful for daily use
Cheaper than most competitors

Cons

It doesn't have all collaboration features that for instance Dropbox or other competitors have. I believe they have a max 5GB file upload policy.

Review Source: Capterra
 


June 2018

June 2018

Works, but could be better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

File share and cloud storage. We are looking for alternates to box now.

Pros

Box is a standard software to store your files on the cloud. Great for sharing and great for version control. Its syncing software to the desktop is standard.

Cons

Box creates multiple conflicts when files are open parallel on different machines, syncing often takes time and is not immediate, plus finding the right box sync software along with setting up selective sync is a hassle which is necessary for every user or else box will download the entire repository on your desktop and slow things down considerably.

Review Source: Capterra
 

Sona from US Pharmacopeia
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Perfect for teams working remotely/internationally

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Box was great for version control on documents that have several authors also it's fantastic for team that work out of different offices. Box allows for various levels of "rights" for users which I really like.

Cons

I haven't experienced any cons thus far. I'd like to see a tracked changes feature (if that does not exist already).

Review Source: GetApp
 

Christie from Forte Research Systems, Inc.

June 2018

June 2018

Sufficient Sharing Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My experience with Box has been primarily for the purpose of saving speaker presentations for conferences. As speakers submit their presentation, I save it to Box and it is available from all laptops that have the Box application. This simplifies needing to have the correct presentation on the correct laptop in the correct room. It's accessible throughout the entire meeting space. It's nice that you can give access to specific folders so that not everyone can see all the documents/files saved.

Cons

I have ran into a syncing issue a couple of times now that consisted of uploading a document to Box but there was a delay in syncing so the individual who was looking for the presentation was not able to find it.

Review Source: Capterra
 

Oscar from Spectranet Limited
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Secure way to exchange information.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Box is a very important component of my daily work activity. It has been very helpful in the area of sharing files and documents , reports and team presentations with team members spread across different cities.
It has been reliable for the two year period when we adopted it, and is a very versatile and dynamic tool which has made me work faster at work.

Cons

File upload and download speed can be very slow at times,and this is a major setback of this tool.Also has been difficult to convince traditional clients to take advantage of Box.

Review Source: Capterra
 


June 2018

June 2018

Good file-sharing / collaboration software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I used Box at a recent project as required by the customer, and found it pretty good for its purpose. Box is in a crowded space, with competition from the usual suspects (Dropbox, Google Drive, MS Onedrive and even Mega), but for all intents and purpose. If your organisation has already committed to it, then it is very good as unlike its competitors, it offers unlimited storage which can be boon these days with many companies being attracted to Box solely because of this key feature.

Cons

Box generally works well similar to its competitors, however if there is one negative it is such that the maximum file size is limited to 5GB, which is already quite a large limit which most companies that use Box shouldn't surpass (think typical collaboration documents (Word documents, spreadsheets, presentation/slides).

Review Source: Capterra
 


June 2018

June 2018

cloud based software we used to share documents

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

we used it to share documents with people within our organization and also outside. It was easy to use and store things.

Cons

There aren't really any noticeable cons. It is easy to use and it makes it possible to store quite a bit.

Review Source: Capterra
 


June 2018

June 2018

Good system, easy to use and flexible based on your company's needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Generally quick to upload and allowed me to create my own storage system within their overall application. Our company owned the overall setup but it was great to be able to structure my storage how I saw fit.

Cons

Hard to keep track of all the folders that others share with you. This really isn't a collaboration tool but people tend to use it as such making it very crowded.

Review Source: Capterra
 


June 2018

June 2018

Box is a great enterprise ready cloud share service

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Box is very easy to use, adding and managing users is straightforward and supports a variety of different security options

Cons

May not always appear to be secure given the fact that files can sometimes be accessed via links that are allowed to be forwarded.

Security constraints are sometimes not aptly explained

Review Source: GetApp
 


June 2018

June 2018

Regular file sharing service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Regular file sharing service kind of plain vanilla, user friendly but with some limitations. Good key management and governance.

Cons

It is difficult to see if they are interested in individual or business , soho or corporate. Kind of missing focus in all segments

Review Source: Capterra
 

David from SleepMed Inc.

June 2018

June 2018

Box worked well for a project where we needed to store and share clinical trial studies data.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As a computer savvy user, I had no problems figuring out how to do the basics while using Box. Uploading, downloading, organizing, and sharing files all seems to work very well and intuitively. It's been a while since I've used any other file storage and sharing software so I can't say if it's better or worse than current alternatives. However, for my purposes of uploading and sharing clinical trial study data, Box worked well.

Cons

I did encounter a weird problem when using Box, I was using a laptop plugged into an Ethernet cable and had internet access, but whenever I'd try to upload data, the upload would seem to get stuck and wouldn't finish sending. I was able to upload from my tower PC fine. If I'm remembering the situation correctly, when I replaced the Ethernet cable to the laptop, uploading started working. Strange issue, but I'm docking Box a bit in "Features & Functionality" section for not informing me as a user that there was a problem with my internet connection preventing me from uploading correctly.

Review Source: Capterra
 

Amber from The Pullo Center

June 2018

June 2018

Great for Remote Users

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This was a great addition by our company, since we do have a lot of workers that work from home from time to time or are on other campuses. It makes it easy to access and share tons of documents, photos, etc. It's definitely been a better alternative to the Dropbox. Paid version is worth it if you can afford it!

Cons

Little bit of a learning curve for some of our less tech savvy employees, but nothing that couldn't be resolved relatively quickly!

Review Source: Capterra
 

Wayne from Newport Digital

June 2018

June 2018

The Original and still the Best. Feature rich and secure.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Started using this software many years ago, the ability to be able to edit in the cloud for many file types is a great service. Collaboration ability is just a bonus. This is super secure at its best.

Cons

The only downsize for Box is that it can be expensive, but if you add up the features you can see why.

Review Source: Capterra
 

Jeremy from Northwestern University

June 2018

June 2018

Generally easy to use and share documents. Errors can be maddening.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Syncing - I use both a laptop and desktop at work, and need to share files seamlessly between the two. I have a Box folder set up on both machines - anything that gets saved there is available on both my laptop and desktop.

Box also allows you to create shared documents that are easy to update and edit collaboratively.

Cons

While the Box sync folder is very useful when it works, sometimes it does not. It's often hard to get to the bottom of a syncing issue, and the issue takes many forms - sometimes the folder will not update a file, sometimes the folder cannot find a file that I just saved there, sometimes the folder will save a copy of a file EVERY time I save the file (I have ended up with 15 of the same file before). Troubleshooting these issues is time consuming, so most times it's worth it just to put up with them and move on.

Review Source: Capterra