# Box Software Overview 2026 - Features & Pricing > Review of Box Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cms/box-profile --- [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / Box Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cms/box-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/) # Box 2026: Benefits, Features & Pricing Updated June 14, 2026 Written by [David Jani](https://www.softwareadvice.com/resources/author/david-jani/) Content Analyst Edited by [Parul Sharma](https://www.softwareadvice.com/resources/author/parul-sharma/) Editor Wondering if Box is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Box 4.4 [(5637)](https://www.softwareadvice.com/cms/box-profile/reviews/) Pros: - File sharing and collaboration - Cloud storage Cons: - High cost - Slow performance Pricing Starting at $20.00 per month ### What is Box: Box is a digital asset management system that stores, protects, and shares sensitive files and documents. Its cloud-based platform allows internal and external teams to collaborate on shared projects with real-time reviewing, commenting, editing, and more. ### Why we like Box: Box is a 2024 FrontRunner in the [Top Digital Asset Management Software](https://www.softwareadvice.com/cms/digital-asset-management-comparison/) guide. Users highlight its document storage, file-sharing features, and enterprise-grade access controls and permissions. Box has a rating of 4.4 out of 5 stars across more than 5,500 reviews, and users mention its ease of use (4.5 stars) and user-friendly interface. ### Who should use Box: Box is ideal for businesses prioritizing security with online file management, specifically in the financial services, life sciences, government, nonprofit, and professional services sectors. About two-thirds of reviews over the past two years are from users in businesses with fewer than 200 employees. Wondering if Box is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. ## Box User Interface ## Popular Box Alternatives Main Product Box 4.4 [(5637)](https://www.softwareadvice.com/cms/box-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.25Customer support - 4.37Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28520)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17591)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12742)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.37Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/) 4.6 [(14103)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.34Value for money - 4.26Customer support - 4.61Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5440)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price ## Box Overview Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions,... governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA. ## Box Pricing and Plans Starting price: $20.00 per month Free Trial Free Version Business $20.00 per user, per month Plan includes: - Unlimited Storage - Upload Files up to 5GB - Box AI Q&A: single doc/image - Box AI: content generation - Secure sharing, unlimited Notes, whiteboarding and e-signatures - Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - Standard support available Business Plus $33.00 per user, per month Plan includes: - Unlimited storage - Upload files up to 15GB - Box AI Q&A: single doc/image - Box AI: content generation - Secure sharing, unlimited Notes, whiteboarding and e-signatures - Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 50K API calls per month - Unlimited external collaborators - Standard support available Enterprise $47.00 per user, per month Plan includes: - Unlimited storage - Upload files up to 50GB - Box AI Q&A: single doc/image - Box AI: content generation - Content portals with Box Hubs - Secure sharing, unlimited Notes, whiteboarding and e-signatures - More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 100K API calls per month - Advanced workflow capabilities Read More Enterprise Plus $50.00 per user, per month Plan includes: - Unlimited storage - Upload files up to 150GB - Unlimited Box AI Q&A: multiple docs/images, using advanced models - AI-powered content portals with intelligent Hubs - Secure sharing, unlimited Notes, whiteboarding and e-signatures - More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 100K API calls per month - Advanced workflow capabilities - Automated controls protecting against threats and data leaks Read More Enterprise Advanced Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Box's Pricing Plans Choosing the right pricing plan is critical when selecting a cloud content management platform like Box. To help guide your choice, we've analyzed Box's various pricing tiers and highlighted each option's key advantages and limitations. Box provides a range of plans tailored to different organization sizes and requirements, from individual users to large enterprises. The main plans include Individual, Personal Pro, and several business- and... enterprise-level plans. By understanding each plan’s unique features and trade-offs, you can confidently select the one that aligns best with your specific needs and budget. \_\_Individual plan\_\_ The Individual plan is perfect for users who need a basic, no-cost solution for personal file storage and sharing. With 10 GB of storage and a 250 MB file upload limit, it provides ample space for everyday needs. Users can access one version of each file and e-sign up to five documents per month with real-time audit trails via Box Sign. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* As a complimentary plan, it offers the user essential file storage and sharing capabilities at no cost. - \*\*Straightforward pricing:\*\* No surprise fees or hidden charges are associated with this plan. - \*\*Foundational features:\*\* Suitable for individuals with basic file management and e-signature requirements. \*\*Cons:\*\* - \*\*Storage limitations:\*\* The 10 GB storage cap and 250 MB file upload limit may be insufficient for users with larger files or extensive storage needs. - \*\*File version restrictions:\*\* With access to only one version of each file, tracking changes and collaborating on documents may be challenging. - \*\*Limited e-signature functionality:\*\* The five-document monthly limit and standard features may not accommodate more advanced e-signature needs. \_\_Personal Pro plan\_\_ The Personal Pro plan is designed for individuals who require more robust file management and e-signature capabilities. At $10 per month for a single user (when billed annually), it offers 100 GB of storage, a 5 GB file upload limit, and access to 10 versions of each file. Users can e-sign up to 15 documents per month, create unlimited templates, and take advantage of advanced features like signer verification and password protection. \*\*Pros:\*\* - \*\*Enhanced storage and file management:\*\* With increased storage, higher file upload limits, and access to multiple file versions, users can manage and collaborate on files more effectively. - \*\*Expanded e-signature capabilities:\*\* The higher monthly document limit and advanced features enable users to streamline their e-signature workflows. - \*\*Affordable pricing:\*\* At $10 per month (billed annually), the plan provides a cost-effective solution for individuals with more advanced needs. \*\*Cons:\*\* - \*\*Single-user limitation:\*\* The plan is designed for one user only, which may not be suitable for those who need to collaborate with others. - \*\*Potential for outgrowing the plan:\*\* Users may find the storage and file upload limits restrictive as their needs evolve. - \*\*Lack of business-oriented features:\*\* The Personal Pro plan may not offer the full range of features and integrations businesses or teams require. \_\_Business plans\_\_ Box offers a range of Business plans tailored to the needs of different organizations. All plans require a three-user minimum, and pricing reflects annual billing (month-to-month billing is about 25% higher). Plans include Business Starter ($5 per user/month), Business ($15 per user/month), Business Plus ($25 per user/month), Enterprise ($35 per user/month), and Enterprise Plus ($50 per user/month). Key features across these plans include increased storage, higher file upload limits, advanced collaboration tools, robust security and compliance measures, and integration with popular business apps. \*\*Pros:\*\* - \*\*Scalability:\*\* With various plans and per-user pricing, organizations can select the plan that best fits their current needs and scale as they grow. - \*\*Advanced features:\*\* Business plans offer a wide range of features to support secure collaboration, workflow automation, and content management. - \*\*Robust security and compliance:\*\* Box provides built-in security features and compliance certifications to help organizations protect their data and meet regulatory requirements. \*\*Cons:\*\* - \*\*Higher costs:\*\* As organizations add more users and require advanced features, Business plan costs can increase quickly. - \*\*Complexity:\*\* With a wide range of features and customization options, Box Business plans may be complex for some organizations to set up and manage. - \*\*Learning curve:\*\* Adopting new collaboration and content management tools may require time for employees to learn and adapt to the new system. \_\_Enterprise Advanced plan\_\_ For organizations with the most demanding content management and collaboration needs, Box offers the Enterprise Advanced plan. Potential customers must contact the provider for pricing. The plan includes unlimited intelligent no-code apps with custom dashboards, connected forms for business processes, automated document generation, customized AI agents, AI-powered metadata extraction, higher API allowances, file uploads up to 500 GB, and compliant long-term data preservation. This plan builds upon the capabilities of Enterprise Plus and offers additional volume for purchase. \*\*Pros:\*\* - \*\*Cutting-edge features:\*\* The plan provides access to the latest AI-powered tools and automation capabilities to streamline content management and business processes. - \*\*Customization and flexibility:\*\* With no-code apps, custom dashboards, and AI agents, the platform can be tailored to specific organizational needs. - \*\*Unparalleled scalability:\*\* Higher API allowances, large file upload limits, and additional volume purchases enable organizations to scale their content management infrastructure as needed. \*\*Cons:\*\* - \*\*Cost:\*\* As the most comprehensive plan, the Enterprise Advanced plan may come with a significant price tag, making it suitable only for organizations with substantial budgets. - \*\*Complexity:\*\* Implementing and managing the advanced features of this plan may require dedicated IT resources and expertise. - \*\*Box ecosystem dependence:\*\* Organizations heavily invested in the Enterprise Advanced plan may find it challenging to migrate to other content management platforms in the future. \_\_Conclusion\_\_ After analyzing the various pricing plans offered by Box, it's evident that the company provides a wide range of options for businesses of different sizes and with varying needs. \*\*For freelancers and small teams:\*\* The Individual and Personal Pro plans are ideal solutions. The free Individual plan offers a solid foundation with essential features, but users may quickly outgrow its limitations. The Personal Pro plan, at $10 per month, provides expanded storage and enhanced e-signature capabilities, making it a smart choice for those needing more flexibility without breaking the bank. \*\*For growing businesses and established enterprises:\*\* The Business and Enterprise plans offer scalability and a range of features. Starting at $5 per user/month, the Business Starter plan is a cost-effective entry point for small businesses, while the Business and Business Plus plans (at $15 and $25 per user/month, respectively) unlock unlimited storage and advanced security features. The Enterprise ($35 per user/month) and Enterprise Plus ($50 per user/month) plans provide unparalleled customization, compliance, and support for organizations with complex needs. The Enterprise Advanced plan, with its intelligent no-code apps and AI-powered features, is tailored for businesses with the most demanding requirements. When selecting a plan, companies should consider team size, storage requirements, collaboration needs, security and compliance standards, budget, and other factors. By aligning these elements with the appropriate Box pricing plan, businesses can optimize their content management workflows, foster seamless collaboration, and achieve their goals while maximizing value. As organizations grow and evolve, Box's flexible plans ensure a smooth path for scaling and adapting to future challenges. ### Compare Pricing Compare pricing across our most frequently recommended File Sharing products. Software options Starting price\* User rating [Revver](https://www.softwareadvice.com/cms/revver-profile/) $25.00 per month 4.39[(967 reviews)](https://www.softwareadvice.com/cms/revver-profile/reviews/) **12** recommendations [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) $40.00 per month 4.11[(19 reviews)](https://www.softwareadvice.com/cms/contentverse-profile/reviews/) **7** recommendations [Mango Practice Management](https://www.softwareadvice.com/bpm/mangobilling-profile/) $35.00 per month 3.82[(60 reviews)](https://www.softwareadvice.com/bpm/mangobilling-profile/reviews/) **1** recommendations \*Defined as the price above any available free plan ## Box Features Drawn from insights across 5637 verified reviews, we've outlined Box's best and worst rated features and how they stack up against the average rating. Box's score Category average Box's Best Rated Features HIPAA Compliant 5.0 3.12 category average Audio File Management 4.83 3.53 category average Single Sign On 4.83 3.94 category average Box's Worst Rated Features Brainstorming 3.70 4.02 category average Offline Access 3.98 3.62 category average SEO Management 4.0 4.30 category average - Popular features found in File Sharing Access Controls/Permissions Alerts/Notifications Content Management Document Storage Drag & Drop Encryption Mobile Access Real Time Synchronization Search/Filter User Management Version Control - More features of Box Activity Dashboard Activity Tracking Annotations API Approval Process Control Archiving & Retention Asset Categorization Asset Library Asset Lifecycle Management Asset Sharing Assignment Management Audio File Management Audit Management Audit Trail Authentication Automatic Backup Backup and Recovery Brainstorming Campaign Management CMS Integration Collaboration Tools Commenting/Notes Communication Management Compliance Management Compliance Tracking Configurable Workflow Contact Management Content Library Content Publishing Options Cost Estimating Customizable Branding Customizable Forms Customizable Templates Dashboard Dashboard Creation Data Import/Export Data Migration Data Recovery Data Security Data Storage Management Data Synchronization Deadline Management Digital Asset Management Discussions/Forums Document Automation Document Capture Document Classification Document Editing Document Generation Document Management Document Review Document Templates Electronic Forms Electronic Signature Employee Activity Monitoring Engagement Tracking File Conversion File Management File Sharing File Transfer Filtering Forms Management For Nonprofits Full Text Search HIPAA Compliant Historical Reporting Image Library Information Governance Meeting Management @mentions Messaging Metadata Extraction Metadata Management Mobile App Mobile Capture Monitoring Multimedia Support Multiple Projects Offline Access Password Management Prioritization Progress Tracking Projections Project Management Project Planning Project Planning/Scheduling Project Templates Project Tracking Q&A Management Real-Time Data Real Time Editing Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Remote Access/Control Remote Support Reporting/Analytics Reporting/Project Tracking Reporting & Statistics Role-Based Permissions Secure Data Storage Secure File Viewer Secure Login SEO Management Single Sign On SSL Security Status Tracking Subcontractor Monitoring Tagging Task Editing Task Management Task Planning Task Progress Tracking Task Scheduling Task Tagging Team Collaboration Template Management Templates Text Editing Third-Party Integrations To-Do List Two-Factor Authentication Video Management Video Support Watermarking Workflow Management ## Box Integrations Based on 5637 verified reviews, we've identified products most frequently integrated withBox. Docusign Integration rated 4.8 from 19 reviews Salesforce Sales Cloud Integration rated 4.5 from 15 reviews Okta Integration rated 4.6 from 13 reviews Microsoft Excel Integration rated 4.8 from 13 reviews Google Drive Integration rated 4.8 from 9 reviews Microsoft Outlook Integration rated 4.8 from 8 reviews See all 110 integrations ## Box Key Sentiments We analyzed 5637 verified reviews for Box to find out what actual users really think. Most Positive Sentiments File sharing 74% Positive 21% Neutral 5% Negative Users appreciate Box for its seamless file sharing and collaboration features, which enhance productivity and ease of use. They find it particularly useful for securely storing and sharing large files, making it an ideal tool for remote work and team collaboration. Additionally, users highlight the ability to share files with both internal and external parties, ensuring smooth communication and project management. Cloud storage 65% Positive 27% Neutral 9% Negative Users value Box for its generous free storage options and robust data security features, which provide peace of mind for personal and business use. They find the platform cost-effective, especially for small businesses needing scalable storage solutions. Additionally, users appreciate the large storage capacity, making it suitable for securely storing extensive amounts of data. Document editing 49% Positive 35% Neutral 16% Negative Users benefit from Box's document editing capabilities, including real-time collaboration and e-signature features. They find it convenient to edit Microsoft Office documents directly within the platform, enhancing workflow efficiency. Additionally, users appreciate the centralized management of documents, which facilitates smooth project collaboration and document tracking. Least Positive Sentiments File syncing 44% Positive 26% Neutral 30% Negative Users find Box's file syncing features reliable for ensuring that files are up to date across multiple devices, which is crucial for remote work. They appreciate the desktop app allowing seamless synchronization of local files with the cloud. However, some users encounter sync delays and performance issues, leading to occasional frustrations with file updates. File management 33% Positive 44% Neutral 23% Negative Users find Box helpful for organizing and managing files, with features that allow easy creation of folders and sub-folders. They appreciate the intuitive drag-and-drop functionality, which simplifies file organization. However, some users experience difficulties with file access and organization, including issues with file previews and the need for more robust organizational tools. File upload 49% Positive 29% Neutral 22% Negative Users find Box efficient for uploading large files, with a simple drag-and-drop feature that saves time. They appreciate the platform's ability to handle various file types and the speed of uploads. However, some users experience upload errors and performance issues, including failed uploads and the need to restart the process. ## Box User Reviews Overall Rating 4.4 Ratings Breakdown 5 56% 4 32% 3 9% 2 2% 1 1% Secondary Ratings Ease of Use 4.5 Value for money 4.3 Customer support 4.3 Functionality 4.4 LW Lela W. Verified reviewer Legal Services 2-10 employees Used monthly for more than 2 years Review source Reviewed April 2026 Easy program to use for doc sharing 5 Great experience being able to receive documents shared by another party and can download as needed to file. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's nice to have easy access to documents shared to your file. Easy to download and save to your file as needed. Cons: That if you don't log in for a while it's like you have to get a reset password to log back in. Time consuming when need documents quickly. Read More DN David N. Verified reviewer Computer Software 201-500 employees Used weekly for less than 2 years Review source Reviewed April 2026 Very good file storage & collaboration platform 5 Box overall is a very good file storage and collaboration platform. Web interface is easy to use and navigate and the desktop app syncs and works well within File Explorer or Finder. Its great when collaborating with external users because you can either give them access to a folder with granular permissions or you can generate a link for them to upload files to only. Reporting is good as well as you can report on all user and file/folder activity (for both internal and external users). It can be on the pricier side especially if you want some of the more advanced features such as a Shield or Goverance or Retention Policies. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The ability to send an "upload" only link to someone is a great feature when working with external people. It allows them to upload their files without being able to view or access the original folder or see what other people may have uploaded. The folder structuring is pretty standard compared to other platforms but Box does a really good job with granular collaboration permissions from the parent folder and down. Configuring organization wide settings is easy to setup as well. UI is modern, clean, and easy to navigate. Cons: Box is a little on the pricier side when compared to other platforms and some of the more advanced features are hidden behind an additional license/add-on. There is no native "team/shared folder" feature. If you need to create a team/shared folder, it has to be created within someone's individual account. You essentially need to start off with creating a service account user and then creating all your team/shared folders within that service account. Reasons for choosing Box Box was a good mix of cost and function and overall liked the UI and company reputation for security Reasons for switching to Box OneDrive and SharePoint were not great solutions for sharing content and collaborating with external clients/customers. Read More MS Muhammad S. Verified reviewer Airlines/ Aviation 501-1000 employees Used daily for less than 2 years Review source Reviewed March 2026 Easy Access on important docs on move 5 Previously 4 Perfect in general usage and can be recommended for all platforms users. Windows OS and IOS and Android Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Storage on the go and access from every device easily and securely. Can setup multiple devices simultaneously Cons: So far nothing i can describe which can count as Cons. But prices for high capacity storage may effect aomw users Read More VR Verified Reviewer Food Production 201-500 employees Used daily for more than 2 years Review source Reviewed April 2026 Best Document Management Solution. 5 Overall, Box has provided me with solutions in more than one case, that have made me look good. Box integration into Salesforce is one of the best features. With the ability to auto create folders based on record creation, it simplifies so many processes. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Box is hands down the most robust document management solution in existence! It integrates with some of the most powerful tools out there like Salesforce. The ability to have collaboration similar to Microsoft or Google, is crucial. Especially when integrated with other tools. It is very intuitive and easy to use. Support is top tier and always has a solution. Cons: Honestly, nothing. This application has yet to show me any signs of faults. While it can be cumbersome to setup with integrations, it still is superior. Reasons for switching to Box We required a very in depth integration into our Salesforce environment. Read More RS Radha S. Verified reviewer Legal Services 51-200 employees Used weekly for less than 6 months Review source Reviewed April 2026 Secure, Reliable Document Management Built for Enterprise 5 My overall experience with Box was reliable and professional, particularly in environments where security, compliance, and document control are priorities. Box performed very well as a centralized document management and collaboration platform. It provided strong confidence that files were stored securely, with clear version history, access controls, and auditability. Sharing documents—both internally and with external parties—was straightforward, and the ability to manage permissions at a granular level was especially valuable when working with sensitive or confidential information. Collaboration features such as file previews, comments, and real‑time editing worked smoothly and reduced the need to download documents or rely on multiple versions. Integration with Microsoft 365 was a notable strength, allowing documents to be edited and co‑authored efficiently while remaining within Box’s secure environment. That said, the experience sometimes felt heavy for everyday use. The interface can feel busy, especially for users who only need basic file storage and sharing. Performance occasionally slowed when working with large folders or many files, and offline access was less intuitive than native desktop file systems. From an administrative perspective, managing settings and permissions required careful oversight, which added complexity. Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about Box was its strong focus on secure, enterprise‑grade file storage and collaboration, combined with ease of use. In particular: Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features, making it especially well‑suited for organizations handling confidential documents. Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and expiration settings. Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files. Excellent Microsoft integration – Seamless integration with tools like Microsoft 365 (Word, Excel, Outlook) made it easy to edit and collaborate on documents without leaving Box. Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage. Overall, what stood out most was Box’s ability to balance security with usability. It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict data protection requirements. Cons: What I liked least about Box was that, while it’s very strong on security and compliance, it can sometimes feel heavy and less flexible for everyday use. In particular: Interface can feel cluttered – With many enterprise features layered in, the user experience isn’t always as clean or intuitive as some lighter file‑sharing tools. Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow. Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems. Administrative complexity – Managing permissions, policies, and settings requires careful attention, which can be time‑consuming for administrators. Cost for advanced features – Pricing can add up, particularly when advanced security, collaboration, or compliance features are required. Overall, the main drawback was that Box sometimes felt overbuilt for simpler needs. It’s excellent for regulated or security‑focused environments, but for teams looking for speed and simplicity first, it can feel more complex than necessary. Read More Kwang Y. Verified reviewer Computer & Network Security Self-Employed Used daily for less than 2 years Review source Reviewed May 2026 Box is one of those staple apps you keep forever 5 Delighted and a very happy user who will continue to use the service until I die or pass always from age Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Box is the best ease of use and compatibility with applications for a seamless and secure file organizing service. the document management feature is very responsive. Customer support is always very prompt and very informative. Box making collaboration very easy. note taking and text editing features are optimal Cons: The only thing I would have to say is the price and only because I think storage should be free but I know that's not good Read More NK NASSORO K. Verified reviewer Renewables & Environment 11-50 employees Used daily for more than 2 years Review source Reviewed June 2026 Highly innovative and contemporary UX design. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Our agency team has been using Box for many years and is particularly impressed by how much the software has evolved. New features and extensions are regularly introduced and they are truly compelling. I had all my contacts, leads, clients and employees there. I could not only track projects but also manage independent calendars and conversations within the tool. Cons: The complexity is both a blessing and a curse. The learning curve is comparatively long. The user interface has limited customizability. Upgrading to the premium version results in too many different versions making it confusing. Read More JG Jesus G. Verified reviewer Mental Health Care 11-50 employees Used weekly for less than 2 years Review source Reviewed May 2026 Sharing made easy 5 It is a great tool to use, it helps with sharing files, and have your colleagues collaborate from any part of the world. Ratings Breakdown 5 Ease of use 4 Value for money 4 Functionality Pros: It is very easy to use, has very little setup to move around. The app allows you to store and share files with ease, this makes collaborating with your team easy across whatever platforms you use. I used the free version, it does offer more storage for different pricing, but it is very accessible. Cons: It can be confusing to use on the first try, it does have a learning curve, but once you get it, it is very useful. Read More ac alyssa c. Verified reviewer Health, Wellness and Fitness 2-10 employees Used weekly for less than 12 months Review source Reviewed April 2026 Great document sharing software 4 Overall the experience has been very well, I have outside employees that are able to add to the box from any location. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: I like that you can add to it from anywhere. It works well when working with people outside your company to deliver documents to you. Cons: There is not really anything I do not like about it. It works very well for my company and sharing documents. Read More VR Verified Reviewer Computer Software 501-1000 employees Used monthly for less than 2 years Review source Reviewed May 2026 Secure and Scalable File Sharing for Teams 4 Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: Reliable file sharing and secure cloud storage make collaboration straightforward. The interface is clean and integrates well with other tools for seamless workflows. Cons: Pricing can be relatively high compared to alternatives, especially for smaller teams. Some advanced features require higher-tier plans, which can limit accessibility. Read More Showing 1 - 10 of 5637 Reviews [See All Reviews](https://www.softwareadvice.com/cms/box-profile/reviews/) ## Box FAQs - Is Box a digital asset management system? Yes, Box is a digital asset management system with file sharing, document storage and backup, editing tools, document scanning, and collaboration tools like task assignments and live comments. Teams can utilize the mobile and desktop app to create, iterate, edit, and share files with anyone. - What type of system is Box? Box is a digital asset management system with advanced levels of security and data protection features. Box offers visibility into how content is accessed, shared, and used from the Box Admin Console, and real-time activity logs monitor threats and unusual behavior. Box also has user access controls and permissioning features, so businesses can limit the ability to edit, view, and manage documents. - Is box.com a CMS? Yes, box.com is a cloud-based content management system (CMS) that allows you to work anytime and anywhere. It securely stores and shares files, and offers tools like co-editing, whiteboarding, file synchronization, annotating, e-signatures, note-taking, and shared workspaces, all secured by extensive data protection tools. - How much does Box software cost? Box business plans start at $15 per user per month with a minimum of three users (billed annually; month-to-month billing is higher). For large businesses, monthly plan prices reach $50 per user. Teams and individuals have three options: a free account, a $10 per month option for one user, and a $5 per user per month plan for small teams of at least three. ## Box Popular Comparisons [Google Drive vs Box](https://www.softwareadvice.com/cms/box-profile/vs/google-drive/)[Google Workspace vs Box](https://www.softwareadvice.com/cms/box-profile/vs/google-workspace/)[OneDrive vs Box](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-onedrive/)[Microsoft 365 vs Box](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-365/)[Microsoft SharePoint vs Box](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-sharepoint/)[Dropbox Business vs Box](https://www.softwareadvice.com/cms/box-profile/vs/dropbox/)[Adobe Acrobat vs Box](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/vs/box/)[Confluence vs Box](https://www.softwareadvice.com/cms/box-profile/vs/confluence/)[monday.com vs Box](https://www.softwareadvice.com/cms/box-profile/vs/monday-com/)[Notion vs Box](https://www.softwareadvice.com/cms/box-profile/vs/notion/)[iCloud vs Box](https://www.softwareadvice.com/cms/box-profile/vs/icloud/)[Microsoft OneNote vs Box](https://www.softwareadvice.com/cms/box-profile/vs/onenote/)[Smartsheet vs Box](https://www.softwareadvice.com/cms/box-profile/vs/smartsheet/) [Compare All Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/) Stuck Between Options? Our experts can help you compare Box with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice