Box is a cloud content management platform for companies of all sizes and industries. It offers security and controls for admins as well as sharing and collaboration capabilities for end users across the globe.

The Box platform allows compliance with HIPAA, FINRA and FedRAMP and offers granular access permissions and advanced security capabilities like watermarking, data governance and device trust.  

Box enables users to collaborate on all types of files, on any device and choose where to store data, to manage encryption keys and set metadata-driven workflows to automate content-based processes.

Box has integrations with Microsoft Office 365, Google Apps for Work, Salesforce, Adobe and many other solutions. Box is a content layer for collaboration offering integration across all digital tools with open APIs. 

Metadata
Metadata

Metadata

Watermarking

Watermarking

Classifications

Classifications

Mobile document preview

Mobile document preview

Group lists

Group lists

Legal holds

Legal holds

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



2,464 Reviews of Box

Overall rating

4.0 / 5 stars

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

December 2018

File Sharing Tool - one of the top options

We use box on a daily basis for our records retention and file sharing. We are able to individually control access down to individual folders which is extremely important when it comes to logical access control. Box prides itself on its encryption of files and offers multi-factor authentication.

Pros

The file sharing capabilities. I love the fact that there is a Box sync solution that can be utilized which allows individuals to seamlessly work on documents as they would from their desktop, without having to be within a web browser or something equivalent. Saving the files is simple, and depending on the file size and internet speed, the syncing of files is pretty quick. If multiple people are working on the same file, a duplicate version will be created. If a file is accidentally deleted, there is a window where you can restore the file - no more lost files!

Cons

I have have had issues with syncing certain files which cause me to restart the program, or my computer, or overall spend some time troubleshooting the root cause. When working as it should be, Box sync is an excellent solution. As a side note, many work environments specifically block the use of file sharing software, so Box might need to be whitelisted prior to using.

Review Source: Capterra

Cory from Utah Valley University

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

December 2018

Great software for storage and collaboration

Pros

Very easy to use.
Made it simple to collaborate with other people and to choose who to collaborate with.

Cons

Seems like there's always an update to the software.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

December 2018

Very helpful

Pros

It is so incredibly easy to use and find everything that you need.

Cons

Cost is the only negative when it comes to Box.

Review Source: Capterra

Daniel Mario from SYNCrew

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

December 2018

Good tool for storage

The tools are there, but you need to plan ahead and structure things properly or it can become a nightmare. For example,I helped implement this at a friends company and it's better to do some research on how to do things before implementing and use a very defined structure and groups for permissions.

Pros

It's a good way to have a centralized storage for small companies, in general it has a good interface and functionality.

Cons

Be careful how things are implemented, it can become a labyrinth if you start creating folders left and right and sharing individual folders with individual people. I would like better auditing tools, for example a way to see the whole folder structure and files easily (currently there is an export tool for this but the csv files it spits out are huge hard to look at). Having several users collaborating can create a lot of duplicate files and folders. I would like an easy way to add virtual folders, so I can have one physical folder that can be under several others. I believe you can do this through links, but is not very intuitive.

Review Source: Capterra

Michail from University of the Aegean

Number of employees:  1 employee

Ease-of-use

Functionality

December 2018

Good cloud storage

Pros

Box is good cloud storage with nice UI and many features. I like that it has free plan with 10GB storage.

Cons

I dislike that box dont have linux client.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Great for sharing files!

Love using it and it typically is quick and easy to access needed files.

Pros

Great for using files that need to be in a shared space for professionals.

Cons

Occasionally the software fails to sync with some users computers and causes confusion. We lose time having to resolve this issue with IT.

Review Source: Capterra

Edward from Hong Kong Baptist University

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

December 2018

Unlimited Storage Space

Pros

The business account or above provides unlimited storage which is more generous than other competitors. Lots of enhanced functionalities.

Cons

A bit expensive considering minimum of 3 users are required...

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

December 2018

quick and free on your limited account

Since I am on the free zone, all is great and urge you to get one

Pros

quick and easy with native app for Mac, stable and easy remember name

Cons

Package Plan can be cheaper to gain more subscribing

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Functionality

December 2018

Simple FileSharing Solution

Pros

Collaboration on documents in Box thus saving a lot of effort from consolidation etc.

Cons

It is slow sometimes, Some issues during signup.

Review Source: Capterra

Brendan from BYU

Number of employees:  11-50 employees

Ease-of-use

Functionality

December 2018

Great storage software

Pros

Box is similar to other share drive platforms and options. It is nice to be able to manage content and share files with such ease in a professional workplace.

Cons

My least favorite thing about this software is how often the app needs to update. I realize that staying on top of the platform is important, but I am constantly having to give access for updates, which can be frustrating. I bet there is a way for automatic updates, but I haven't been able to find a way to turn them on if there are.

Review Source: Capterra

Tina L Tragarz from Marvell / Now Chazey Partners

Industry:  High Tech

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

BOX is no SharePoint, but it does the job

It works, but can be challenging to keep from overwriting and to use collaboratively. It doesn't support multiple people working together well.

Pros

I like the add-on BOX synch that allows you to open using file explorer vs. The BOX tool as it is immediate and makes moving files en masse very smooth.

Cons

It doesn't have any strong workflow features, and it doesn't recognize Visio files at all. You cannot view them within BOX. It also overwrites when people download a file to work on it and then re-upload it over someone else's recently uploaded version.

Review Source

Ying from University of Illinois Urbana-Champaign

Industry:  Education

Number of employees:  5,001-10,000 employees

Ease-of-use

Functionality

December 2018

Would prefer dropbox or google drive

Pros

Supported by the employee with unlimited storage. Easy to connects with other software or systems.Has their own features like box note.

Cons

Hard to navigate and search for files. those feature of box notes are not supported offline. Can't open if download to your device. The share and collaboration function is not as good as dropbox of google drive. It's different, I may need more time to figure out.

Review Source

Annie from Active Health Solutions

Number of employees:  1 employee

Ease-of-use

Functionality

December 2018

easy to use, great for offices

Pros

My previous office used Box. It was great in holding our internal files and for continuing education.

Cons

Not sure what the cost was so hard to comment on value. Otherwise, no cons!

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Functionality

December 2018

Cloud storage for personal and business

So far I have used Box to store documents at work, and have been able to retrieve them as needed at home and at other computers.

Pros

It is accessible through a browser, an app, and can be integrated into computer operating system.

Cons

Some documents when opened from Box initially look mis-formatted. This has not been the case once I started working with those documents.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

December 2018

Decent software

I like Box, they do a good job with being a cloud storage service.

Pros

I like that it's cloud storage and does a decent job with synched folders

Cons

Not really excited about how it stores video, sort of clunky trying to access files at times, especially larger files.

Review Source: Capterra

Jeffrey from Genentech

Number of employees:  10,000+ employees

Ease-of-use

Functionality

December 2018

Not very unique

Pros

I feel like Box is very similar to Google Drive, but a more classy version. You can edit docs and sheets within the browser just like Google Drive, but you can also use Microsoft Office tools within the browser as well without downloading.

Cons

No ability to take notes within the browser interface. Also limited file size upload per each file. Would also be nice if there are more 3rd party app extensions.

Review Source: GetApp

Lairs from Church Community Builder

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

It cant do enough

Pros

Honestly there wasn't much. I felt like it was always disconnecting and but I guess it was searchable but so is everything else out there like it. I might not have been using it right though.

Cons

Always disconnecting, only stored files whereas something like google drive or dropbox at least links with other things. Not a fan.

Review Source: Capterra

Lauren from GBR

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Love it!

Pros

I love the search function! Box remembers the folders and items that you search for the most, which makes it always makes it easy to quickly find what you're looking for.

Cons

My ONLY complaint is that you must remember to always tag others when leaving a comment on a file. I wish Box would notify everyone who has previously commented or been tagged in the comments.

Review Source: Capterra

Sebastian from Boston Scientific

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

BOX review

Pros

Its more user friendly than sharepoint. I love to drag and drop files.

Cons

It seems to be a bit heavy, it uses a lot of connection band.

Review Source: Capterra

Florencia from Boston scientific SA

Number of employees:  51-200 employees

Ease-of-use

Functionality

December 2018

Sharing documents

I worked with a lot of people from another countries and in different projects, so we create one folder per project and share with each team. In this way, everyone can access to the files

Pros

it is great to share files with other people. Easy to use. There is no limit of space. When you edit a file, a legend of version “x” appears so everyone is aware that the document has been changed

Cons

The way you share a folder in box with other users. Sometimes it was difficult to find the other users

Review Source: Capterra