--- title: "Box Software Overview 2026 - Features & Pricing" description: "Review of Box Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cms/box-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / Box Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cms/box-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/) # Box Review From $20-$50/month Free trial 5 plans Updated September 15, 2026 Written by [David Jani](https://www.softwareadvice.com/resources/author/david-jani/) Content Analyst Edited by [Parul Sharma](https://www.softwareadvice.com/resources/author/parul-sharma/) Editor Wondering if Box is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Box 4.4 [(5648)](https://www.softwareadvice.com/cms/box-profile/reviews/) Pros: - File sharing and collaboration - Cloud storage Cons: - High cost - Slow performance Pricing Starting at $20.00 per user per month ### What is Box: Box is a digital asset management system that stores, protects, and shares sensitive files and documents. Its cloud-based platform allows internal and external teams to collaborate on shared projects with real-time reviewing, commenting, editing, and more. ### Why we like Box: Box is a 2024 FrontRunner in the [Top Digital Asset Management Software](https://www.softwareadvice.com/cms/digital-asset-management-comparison/) guide. Users highlight its document storage, file-sharing features, and enterprise-grade access controls and permissions. Box has a rating of 4.4 out of 5 stars across more than 5,500 reviews, and users mention its ease of use (4.5 stars) and user-friendly interface. ### Who should use Box: Box is ideal for businesses prioritizing security with online file management, specifically in the financial services, life sciences, government, nonprofit, and professional services sectors. About two-thirds of reviews over the past two years are from users in businesses with fewer than 200 employees. Do you work for Box? [Manage this product listing](https://www.g2.com/products/box/claim_requests/new?auto=true) Wondering if Box is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. ## Box User Interface ## Popular Box Alternatives Main Product Box 4.4 [(5648)](https://www.softwareadvice.com/cms/box-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.25Customer support - 4.37Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28619)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17708)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12871)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.37Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/) 4.6 [(14162)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.33Value for money - 4.26Customer support - 4.61Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5469)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price ## Box Overview Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions,... governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA. ## Box Pricing and Plans Starting price: $20.00 per month Free Trial Free Version Business $20.00 per user, per month Plan includes: - Unlimited Storage - Upload Files up to 5GB - Box AI Q&A: single doc/image - Box AI: content generation - Secure sharing, unlimited Notes, whiteboarding and e-signatures - Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - Standard support available Business Plus $33.00 per user, per month Plan includes: - Unlimited storage - Upload files up to 15GB - Box AI Q&A: single doc/image - Box AI: content generation - Secure sharing, unlimited Notes, whiteboarding and e-signatures - Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 50K API calls per month - Unlimited external collaborators - Standard support available Enterprise $47.00 per user, per month Plan includes: - Unlimited storage - Upload files up to 50GB - Box AI Q&A: single doc/image - Box AI: content generation - Content portals with Box Hubs - Secure sharing, unlimited Notes, whiteboarding and e-signatures - More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 100K API calls per month - Advanced workflow capabilities Read More Enterprise Plus $50.00 per user, per month Plan includes: - Unlimited storage - Upload files up to 150GB - Unlimited Box AI Q&A: multiple docs/images, using advanced models - AI-powered content portals with intelligent Hubs - Secure sharing, unlimited Notes, whiteboarding and e-signatures - More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 100K API calls per month - Advanced workflow capabilities - Automated controls protecting against threats and data leaks Read More Enterprise Advanced Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Box's Pricing Plans Choosing the right pricing plan is critical when selecting a cloud content management platform like Box. To help guide your choice, we've analyzed Box's various pricing tiers and highlighted each option's key advantages and limitations. Box provides a range of plans tailored to different organization sizes and requirements, from individual users to large enterprises. The main plans include Individual, Personal Pro, and several business- and... enterprise-level plans. By understanding each plan’s unique features and trade-offs, you can confidently select the one that aligns best with your specific needs and budget. \_\_Individual plan\_\_ The Individual plan is perfect for users who need a basic, no-cost solution for personal file storage and sharing. With 10 GB of storage and a 250 MB file upload limit, it provides ample space for everyday needs. Users can access one version of each file and e-sign up to five documents per month with real-time audit trails via Box Sign. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* As a complimentary plan, it offers the user essential file storage and sharing capabilities at no cost. - \*\*Straightforward pricing:\*\* No surprise fees or hidden charges are associated with this plan. - \*\*Foundational features:\*\* Suitable for individuals with basic file management and e-signature requirements. \*\*Cons:\*\* - \*\*Storage limitations:\*\* The 10 GB storage cap and 250 MB file upload limit may be insufficient for users with larger files or extensive storage needs. - \*\*File version restrictions:\*\* With access to only one version of each file, tracking changes and collaborating on documents may be challenging. - \*\*Limited e-signature functionality:\*\* The five-document monthly limit and standard features may not accommodate more advanced e-signature needs. \_\_Personal Pro plan\_\_ The Personal Pro plan is designed for individuals who require more robust file management and e-signature capabilities. At $10 per month for a single user (when billed annually), it offers 100 GB of storage, a 5 GB file upload limit, and access to 10 versions of each file. Users can e-sign up to 15 documents per month, create unlimited templates, and take advantage of advanced features like signer verification and password protection. \*\*Pros:\*\* - \*\*Enhanced storage and file management:\*\* With increased storage, higher file upload limits, and access to multiple file versions, users can manage and collaborate on files more effectively. - \*\*Expanded e-signature capabilities:\*\* The higher monthly document limit and advanced features enable users to streamline their e-signature workflows. - \*\*Affordable pricing:\*\* At $10 per month (billed annually), the plan provides a cost-effective solution for individuals with more advanced needs. \*\*Cons:\*\* - \*\*Single-user limitation:\*\* The plan is designed for one user only, which may not be suitable for those who need to collaborate with others. - \*\*Potential for outgrowing the plan:\*\* Users may find the storage and file upload limits restrictive as their needs evolve. - \*\*Lack of business-oriented features:\*\* The Personal Pro plan may not offer the full range of features and integrations businesses or teams require. \_\_Business plans\_\_ Box offers a range of Business plans tailored to the needs of different organizations. All plans require a three-user minimum, and pricing reflects annual billing (month-to-month billing is about 25% higher). Plans include Business Starter ($5 per user/month), Business ($15 per user/month), Business Plus ($25 per user/month), Enterprise ($35 per user/month), and Enterprise Plus ($50 per user/month). Key features across these plans include increased storage, higher file upload limits, advanced collaboration tools, robust security and compliance measures, and integration with popular business apps. \*\*Pros:\*\* - \*\*Scalability:\*\* With various plans and per-user pricing, organizations can select the plan that best fits their current needs and scale as they grow. - \*\*Advanced features:\*\* Business plans offer a wide range of features to support secure collaboration, workflow automation, and content management. - \*\*Robust security and compliance:\*\* Box provides built-in security features and compliance certifications to help organizations protect their data and meet regulatory requirements. \*\*Cons:\*\* - \*\*Higher costs:\*\* As organizations add more users and require advanced features, Business plan costs can increase quickly. - \*\*Complexity:\*\* With a wide range of features and customization options, Box Business plans may be complex for some organizations to set up and manage. - \*\*Learning curve:\*\* Adopting new collaboration and content management tools may require time for employees to learn and adapt to the new system. \_\_Enterprise Advanced plan\_\_ For organizations with the most demanding content management and collaboration needs, Box offers the Enterprise Advanced plan. Potential customers must contact the provider for pricing. The plan includes unlimited intelligent no-code apps with custom dashboards, connected forms for business processes, automated document generation, customized AI agents, AI-powered metadata extraction, higher API allowances, file uploads up to 500 GB, and compliant long-term data preservation. This plan builds upon the capabilities of Enterprise Plus and offers additional volume for purchase. \*\*Pros:\*\* - \*\*Cutting-edge features:\*\* The plan provides access to the latest AI-powered tools and automation capabilities to streamline content management and business processes. - \*\*Customization and flexibility:\*\* With no-code apps, custom dashboards, and AI agents, the platform can be tailored to specific organizational needs. - \*\*Unparalleled scalability:\*\* Higher API allowances, large file upload limits, and additional volume purchases enable organizations to scale their content management infrastructure as needed. \*\*Cons:\*\* - \*\*Cost:\*\* As the most comprehensive plan, the Enterprise Advanced plan may come with a significant price tag, making it suitable only for organizations with substantial budgets. - \*\*Complexity:\*\* Implementing and managing the advanced features of this plan may require dedicated IT resources and expertise. - \*\*Box ecosystem dependence:\*\* Organizations heavily invested in the Enterprise Advanced plan may find it challenging to migrate to other content management platforms in the future. \_\_Conclusion\_\_ After analyzing the various pricing plans offered by Box, it's evident that the company provides a wide range of options for businesses of different sizes and with varying needs. \*\*For freelancers and small teams:\*\* The Individual and Personal Pro plans are ideal solutions. The free Individual plan offers a solid foundation with essential features, but users may quickly outgrow its limitations. The Personal Pro plan, at $10 per month, provides expanded storage and enhanced e-signature capabilities, making it a smart choice for those needing more flexibility without breaking the bank. \*\*For growing businesses and established enterprises:\*\* The Business and Enterprise plans offer scalability and a range of features. Starting at $5 per user/month, the Business Starter plan is a cost-effective entry point for small businesses, while the Business and Business Plus plans (at $15 and $25 per user/month, respectively) unlock unlimited storage and advanced security features. The Enterprise ($35 per user/month) and Enterprise Plus ($50 per user/month) plans provide unparalleled customization, compliance, and support for organizations with complex needs. The Enterprise Advanced plan, with its intelligent no-code apps and AI-powered features, is tailored for businesses with the most demanding requirements. When selecting a plan, companies should consider team size, storage requirements, collaboration needs, security and compliance standards, budget, and other factors. By aligning these elements with the appropriate Box pricing plan, businesses can optimize their content management workflows, foster seamless collaboration, and achieve their goals while maximizing value. As organizations grow and evolve, Box's flexible plans ensure a smooth path for scaling and adapting to future challenges. ### Compare Pricing Compare pricing across our most frequently recommended File Sharing products. Software options Starting price\* User rating [Revver](https://www.softwareadvice.com/cms/revver-profile/) $25.00 per month 4.39[(1022 reviews)](https://www.softwareadvice.com/cms/revver-profile/reviews/) **9** recommendations [Mango Practice Management](https://www.softwareadvice.com/bpm/mangobilling-profile/) $35.00 per month 3.84[(61 reviews)](https://www.softwareadvice.com/bpm/mangobilling-profile/reviews/) **3** recommendations [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) $40.00 per month 4.11[(19 reviews)](https://www.softwareadvice.com/cms/contentverse-profile/reviews/) **3** recommendations [iLovePDF](https://www.softwareadvice.com/cms/ilovepdf-profile/) $9.00 per month 4.74[(1798 reviews)](https://www.softwareadvice.com/cms/ilovepdf-profile/reviews/) **2** recommendations \*Defined as the price above any available free plan ## Box Features Drawn from insights across 5648 verified reviews, we've outlined Box's best and worst rated features and how they stack up against the average rating. Box's score Category average Box's Best Rated Features HIPAA Compliant 5.0 2.86 category average Audio File Management 4.83 3.53 category average Single Sign On 4.81 3.98 category average Box's Worst Rated Features Brainstorming 3.70 4.03 category average Offline Access 3.98 3.63 category average SEO Management 4.0 4.30 category average - Popular features found in File Sharing Access Controls/Permissions Alerts/Notifications Content Management Document Storage Drag & Drop Encryption Mobile Access Real Time Synchronization Search/Filter User Management Version Control - More features of Box Activity Dashboard Activity Tracking Annotations API Approval Process Control Archiving & Retention Asset Categorization Asset Library Asset Lifecycle Management Asset Sharing Assignment Management Audio File Management Audit Management Audit Trail Authentication Automatic Backup Backup and Recovery Brainstorming Campaign Management CMS Integration Collaboration Tools Commenting/Notes Communication Management Compliance Management Compliance Tracking Configurable Workflow Contact Management Content Library Content Publishing Options Cost Estimating Customizable Branding Customizable Forms Customizable Templates Dashboard Dashboard Creation Data Import/Export Data Migration Data Recovery Data Security Data Storage Management Data Synchronization Deadline Management Digital Asset Management Discussions/Forums Document Automation Document Capture Document Classification Document Editing Document Generation Document Management Document Review Document Templates Electronic Forms Electronic Signature Employee Activity Monitoring Engagement Tracking File Conversion File Management File Sharing File Transfer Filtering Forms Management For Nonprofits Full Text Search HIPAA Compliant Historical Reporting Image Library Information Governance Meeting Management @mentions Messaging Metadata Extraction Metadata Management Mobile App Mobile Capture Monitoring Multimedia Support Multiple Projects Offline Access Password Management Prioritization Progress Tracking Projections Project Management Project Planning Project Planning/Scheduling Project Templates Project Tracking Q&A Management Real-Time Data Real Time Editing Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Remote Access/Control Remote Support Reporting/Analytics Reporting/Project Tracking Reporting & Statistics Role-Based Permissions Secure Data Storage Secure File Viewer Secure Login SEO Management Single Sign On SSL Security Status Tracking Subcontractor Monitoring Tagging Task Editing Task Management Task Planning Task Progress Tracking Task Scheduling Task Tagging Team Collaboration Template Management Templates Text Editing Third-Party Integrations To-Do List Two-Factor Authentication Video Management Video Support Watermarking Workflow Management ## Box Integrations Based on 5648 verified reviews, we've identified products most frequently integrated withBox. Docusign Integration rated 4.8 from 19 reviews Salesforce Sales Cloud Integration rated 4.5 from 15 reviews Okta Integration rated 4.6 from 13 reviews Microsoft Excel Integration rated 4.8 from 13 reviews Google Drive Integration rated 4.8 from 9 reviews Microsoft Outlook Integration rated 4.8 from 8 reviews See all 107 integrations ## Box Key Sentiments We analyzed 5648 verified reviews for Box to find out what actual users really think. Most Positive Sentiments File sharing 74% Positive 21% Neutral 5% Negative Users appreciate Box for its seamless file sharing and collaboration features, which enhance productivity and ease of use. They find it particularly useful for securely storing and sharing large files, making it an ideal tool for remote work and team collaboration. Additionally, users highlight the ability to share files with both internal and external parties, ensuring smooth communication and project management. Cloud storage 65% Positive 27% Neutral 9% Negative Users value Box for its generous free storage options and robust data security features, which provide peace of mind for personal and business use. They find the platform cost-effective, especially for small businesses needing scalable storage solutions. Additionally, users appreciate the large storage capacity, making it suitable for securely storing extensive amounts of data. Document editing 49% Positive 35% Neutral 16% Negative Users benefit from Box's document editing capabilities, including real-time collaboration and e-signature features. They find it convenient to edit Microsoft Office documents directly within the platform, enhancing workflow efficiency. Additionally, users appreciate the centralized management of documents, which facilitates smooth project collaboration and document tracking. Least Positive Sentiments File syncing 44% Positive 26% Neutral 30% Negative Users find Box's file syncing features reliable for ensuring that files are up to date across multiple devices, which is crucial for remote work. They appreciate the desktop app allowing seamless synchronization of local files with the cloud. However, some users encounter sync delays and performance issues, leading to occasional frustrations with file updates. File management 33% Positive 44% Neutral 23% Negative Users find Box helpful for organizing and managing files, with features that allow easy creation of folders and sub-folders. They appreciate the intuitive drag-and-drop functionality, which simplifies file organization. However, some users experience difficulties with file access and organization, including issues with file previews and the need for more robust organizational tools. File upload 49% Positive 29% Neutral 22% Negative Users find Box efficient for uploading large files, with a simple drag-and-drop feature that saves time. They appreciate the platform's ability to handle various file types and the speed of uploads. However, some users experience upload errors and performance issues, including failed uploads and the need to restart the process. ## Box User Reviews ## Box customer ratings - Overall rating: 4.4/5 - Total reviews: 5,648 ### Rating distribution - 5 stars: 3,190 reviews (56%) - 4 stars: 1,803 reviews (32%) - 3 stars: 488 reviews (9%) - 2 stars: 108 reviews (2%) - 1 star: 59 reviews (1%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.4/5 --- ### Good for healthcare - Overall rating: 5/5 - Reviewer: Erin F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a healthcare IT perceptive it is a good content and data repository with strong governance features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy of use, intuitive system, organization. Excellent for document management. Good security features #### Cons Expensive, can become disorganized if the end user is not familiar, difficulty with permissions and other features --- ### Content Management With Box! - Overall rating: 5/5 - Reviewer: Eduardo L. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a really positive experience with Box. It makes storing, organizing, and sharing files really easy, and I like being able to access everything from pretty much anywhere. The collaboration features are also super handy when working with a team, especially when multiple people need to review or edit documents. It feels reliable and straightforward without a lot of unnecessary hassle. There are a few features that take some time to learn, but once you get familiar with it, Box makes file management much more convenient. I’d definitely recommend it for teams and businesses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box has been a great tool for keeping files organized and easy to access. I really like how simple it is to store, share, and collaborate on documents without constantly emailing files back and forth. The interface feels clean and straightforward, and it’s easy to access everything from different devices. The sharing and collaboration features are especially useful for working with a team. Overall, Box has made file management much more convenient and streamlined for us. It’s reliable, user-friendly, and definitely something I’d recommend to anyone looking for a solid cloud storage and collaboration platform. #### Cons One downside of Box is that it can take a little time to get used to, especially if you’re new to cloud storage platforms. Some of the more advanced features and settings aren’t always super obvious, so you may need to poke around a bit to find what you’re looking for. The pricing can also feel a little high depending on the plan and how many users you have. That said, once everything is set up, it’s pretty easy to use and works reliably. --- ### Great storage options for person and business life. - Overall rating: 5/5 - Reviewer: Chandler G. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its has had its ups and downs over the years. Recently it has gotten better but I do wish the storgae options were more competitive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it will automatically download my photos and files. This keeps my files secure in the event my phone is missing or destroyed. #### Cons I think the options to buy bigger plans should be more affordable. The limited options dont always fit everyones needs. --- ### Great tool for external file share management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Box is very easy to use and has a CLI interface for automating file shares and backups. Sharing and removing access to files with external parties is also very easy which is our main use case for Box. #### Cons Box is very expensive for what it provides. This was a driver for our migration to an internal solution, even though it did work very well. #### Reasons for choosing Box We needed a simpler tool to get started with very quickly. --- ### Reliable Cloud Storage with Powerful Collaboration Tools, but Lacks Interface Polish - Overall rating: 5/5 - Reviewer: Marquita V. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Box is a highly functional and robust platform for document management that gets the job done efficiently. While it is undeniably powerful and stable for professional use, the user experience feels a bit outdated and lacks the polished, engaging feel of other cloud storage tools. It is a solid, reliable choice for businesses, even if it isn't the most exciting interface to work with daily #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The file syncing in Box is incredibly reliable, and the desktop application works flawlessly without consuming excessive hard drive space. Additionally, I’ve found Box Canvas and Box Notes to be excellent, well-integrated features that make brainstorming and documentation very convenient. Cons: The user interface feels quite clunky and sterile, especially when compared to the more modern, intuitive design of competitors like Google Drive or Dropbox. #### Cons Box is far too rigid and expensive for a small business. The platform is clearly built for large-scale enterprise use, making the initial setup process unnecessarily complex and time-consuming. --- ### Easy to use and great tool for collaboration - Overall rating: 5/5 - Reviewer: Ansuman R. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had a good experience using Box. It's reliable, secure, and makes it easy to share and manage documents without worrying about version control. My team has been able to collaborate more efficiently, and I haven't run into any major issues. Overall, it's a solid platform for businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box has been really easy to use from day one. I like how simple it is to organize files, share folders with teammates, and control who has access to what. We use it to keep project documents in one place, and it's made collaboration much smoother. It also works well with Microsoft Office, which saves time. #### Cons The pricing can be a bit expensive, especially for smaller teams. Also, finding some of the advanced admin settings took a little time, but once everything was set up, it wasn't a problem. --- ### A Proper Tool For Digital Content Management - Secure and With Great AI Features - Overall rating: 4/5 - Reviewer: Francois V. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Having used Box for over 3 years, I can say it is value for money considering the content security, unlimited cloud storage, the level of automation, and the amazing content collaboration capabilities. Most businesses if now all would benefit from this tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Box has been effective in managing our business digital content. From ensuring our content is secure to ensuring easy/fast access, the tool makes all this possible. It makes storing our content on cloud easy and so is managing and content collaboration. The ease of workflow automation including e-signature, summarization and no-code automation makes it ideal for business use. #### Cons With Box, it's most advanced features are available only on its premium subscription and I have also experienced slow syncing when handling large files. --- ### It's decent enough for storage. - Overall rating: 5/5 - Reviewer: Pritam P. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Box does what we need for document storage and basic sharing, but I question whether we're getting our money's worth. For a small team, the cost keeps creeping up and there are cheaper alternatives that honestly do the same job. It works, but I wouldn't say I'm excited about renewing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We mainly use Box to store client contracts and project files that we need to keep around for a while. The folder permissions are good for when we have to share certain docs with clients or freelancers without letting them see everything else. Plus, version history has saved us a few times already whenever someone accidentally overwrote a file. #### Cons The pricing structure doesn't make sense for a small operation like ours. We're paying way more than competitors charge and the storage limits feel arbitrary. Mobile app is clunky and previewing certain file types takes forever or just fails completely. --- ### Secure and Easy-to-Use Cloud File Management - Overall rating: 4/5 - Reviewer: April V. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Box has been very positive. It's a reliable platform for file storage, sharing, and collaboration, with strong security features and easy access across devices. It has made managing documents and working with team members much more efficient and has become an important part of our daily workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Box is how easy it is to securely store, organize, and share files with others. Collaboration is simple, version history is helpful when working on documents, and access permissions make it easy to control who can view or edit files. It integrates well with other business applications, making document management efficient. #### Cons One drawback of Box is that the interface can occasionally feel slower than other cloud storage platforms, especially when working with large folders or files. Some advanced features also require additional configuration, and searching for older files can sometimes take more effort than expected. --- ### Box cloud storage. Safe, secure and simple to use. - Overall rating: 5/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Really pleased I started using Box cloud storage. I use if for all my persoanl and sensitive documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use with drag and drop. The dashboard is intuitive for easy document management. Great value for money. #### Cons Nothong really. There is no steep learning curve at all. There are plenty of video tutoials if you want them. --- Showing 1 - 10 of 5648 Reviews [See All Reviews](https://www.softwareadvice.com/cms/box-profile/reviews/) ## Box FAQs - Is Box a digital asset management system? Yes, Box is a digital asset management system with file sharing, document storage and backup, editing tools, document scanning, and collaboration tools like task assignments and live comments. Teams can utilize the mobile and desktop app to create, iterate, edit, and share files with anyone. - What type of system is Box? Box is a digital asset management system with advanced levels of security and data protection features. Box offers visibility into how content is accessed, shared, and used from the Box Admin Console, and real-time activity logs monitor threats and unusual behavior. Box also has user access controls and permissioning features, so businesses can limit the ability to edit, view, and manage documents. - Is box.com a CMS? Yes, box.com is a cloud-based content management system (CMS) that allows you to work anytime and anywhere. It securely stores and shares files, and offers tools like co-editing, whiteboarding, file synchronization, annotating, e-signatures, note-taking, and shared workspaces, all secured by extensive data protection tools. - How much does Box software cost? Box business plans start at $15 per user per month with a minimum of three users (billed annually; month-to-month billing is higher). For large businesses, monthly plan prices reach $50 per user. Teams and individuals have three options: a free account, a $10 per month option for one user, and a $5 per user per month plan for small teams of at least three. ## Box Popular Comparisons [Google Drive vs Box](https://www.softwareadvice.com/cms/box-profile/vs/google-drive/)[Google Workspace vs Box](https://www.softwareadvice.com/cms/box-profile/vs/google-workspace/)[OneDrive vs Box](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-onedrive/)[Microsoft 365 vs Box](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-365/)[Microsoft SharePoint vs Box](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-sharepoint/)[Dropbox vs Box](https://www.softwareadvice.com/cms/box-profile/vs/dropbox/)[Adobe Acrobat vs Box](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/vs/box/)[Confluence vs Box](https://www.softwareadvice.com/cms/box-profile/vs/confluence/)[monday.com AI Work Platform vs Box](https://www.softwareadvice.com/cms/box-profile/vs/monday-com/)[Notion vs Box](https://www.softwareadvice.com/cms/box-profile/vs/notion/)[iCloud vs Box](https://www.softwareadvice.com/cms/box-profile/vs/icloud/)[Microsoft OneNote vs Box](https://www.softwareadvice.com/cms/box-profile/vs/onenote/)[Smartsheet vs Box](https://www.softwareadvice.com/cms/box-profile/vs/smartsheet/) [Compare All Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/) Stuck Between Options? Our experts can help you compare Box with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice