--- title: "Box Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Box. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Box is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/box-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / [Box](https://www.softwareadvice.com/cms/box-profile/) / Box Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/box-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/) # Box User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 5,655 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 3,193 reviews (56%) - 4 stars: 1,804 reviews (32%) - 3 stars: 490 reviews (9%) - 2 stars: 108 reviews (2%) - 1 star: 60 reviews (1%) ### Most mentioned pros - Box is an excellent cloud storage and collaboration platform, especially for businesses that prioritize security and document management. While it may have a slight learning curve and some premium-only features, it remains a dependable solution for secure file sharing and teamwork. - Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management. - Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration. ### Most mentioned cons - In addition, loading large video files takes too long. If you forget to enter even one metadata tag, the file disappears completely due to the fact that search is extremely strict/unforgiving. - Box has upload speed and file size limitations that make it very cumbersome to upload large video files. - Using Box individually is frustrating because you don't have access to their full potential, unlike in a corporate setting. ## Box customer reviews Showing reviews 1-25 of 5,655 (page 1). ### Box cloud storage. Safe, secure and simple to use. - Overall rating: 5/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Really pleased I started using Box cloud storage. I use if for all my persoanl and sensitive documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use with drag and drop. The dashboard is intuitive for easy document management. Great value for money. #### Cons Nothong really. There is no steep learning curve at all. There are plenty of video tutoials if you want them. --- ### Great tool for external file share management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Box is very easy to use and has a CLI interface for automating file shares and backups. Sharing and removing access to files with external parties is also very easy which is our main use case for Box. #### Cons Box is very expensive for what it provides. This was a driver for our migration to an internal solution, even though it did work very well. #### Reasons for choosing Box We needed a simpler tool to get started with very quickly. --- ### Good for healthcare - Overall rating: 5/5 - Reviewer: Erin F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a healthcare IT perceptive it is a good content and data repository with strong governance features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy of use, intuitive system, organization. Excellent for document management. Good security features #### Cons Expensive, can become disorganized if the end user is not familiar, difficulty with permissions and other features --- ### Document storage that is great for collaboration - Overall rating: 5/5 - Reviewer: Bianca S. - Verified reviewer: Yes - Industry: Events Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it my prefer method of sharing documents that required collaboration with other members of the university. I enjoy the ease. I enjoy the web excel version or web word doc version for opening documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Box has helped me gather the event planning details from various campus partners and department. I create folder and documents i can share with individual department. The comment section of each file allows me and the collaborators to notify each other when something has been added or sonething new has been shared..it has definitely streamlined collaboration regarding events. I also enjoy that there are a saved versions of documents. You can go back and recover past renderings. Box has also been a game changer when it came to remote work. When I was preparing to move to remote work, i transfered my documents to Box. It was the best move I made. #### Cons The downside of Box is that it can look cluttered. I had to take extra measures to ensure my box dashboard is organized. #### Reasons for choosing Box Better design and better features. The layout and appearance was better. #### Reasons for switching to Box Box was designed better for professionals. --- ### Think Inside the Box - Overall rating: 4/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Box is everything you need and would expect. The experience is positive. The Google and Microsoft tools are also really, really helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Box.com is easy to use for secure storage, file sharing among your organization and external parties. Depending on your subscription, it also has features such as sharing documents for signatures. #### Cons The pricing of their tiers, while competitive, are frustrating when you need to consider organizational security concerns and are in need of their top tier. #### Reasons for switching to Box Box allowed more features for users, and greater security and control for the org. --- ### Content Management With Box! - Overall rating: 5/5 - Reviewer: Eduardo L. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a really positive experience with Box. It makes storing, organizing, and sharing files really easy, and I like being able to access everything from pretty much anywhere. The collaboration features are also super handy when working with a team, especially when multiple people need to review or edit documents. It feels reliable and straightforward without a lot of unnecessary hassle. There are a few features that take some time to learn, but once you get familiar with it, Box makes file management much more convenient. I’d definitely recommend it for teams and businesses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box has been a great tool for keeping files organized and easy to access. I really like how simple it is to store, share, and collaborate on documents without constantly emailing files back and forth. The interface feels clean and straightforward, and it’s easy to access everything from different devices. The sharing and collaboration features are especially useful for working with a team. Overall, Box has made file management much more convenient and streamlined for us. It’s reliable, user-friendly, and definitely something I’d recommend to anyone looking for a solid cloud storage and collaboration platform. #### Cons One downside of Box is that it can take a little time to get used to, especially if you’re new to cloud storage platforms. Some of the more advanced features and settings aren’t always super obvious, so you may need to poke around a bit to find what you’re looking for. The pricing can also feel a little high depending on the plan and how many users you have. That said, once everything is set up, it’s pretty easy to use and works reliably. --- ### The perfect tool for a virtual data room - Overall rating: 5/5 - Reviewer: Philip B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Very positive. I work with a large remote team, and Box allows me to keep track of all of our digital assets. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box is easy to use. My company stores all of its working files and digital assets inside the virtual data room. It's secure, and I like that there's two-factor authentication. #### Cons There's not much to dislike. Sometimes I feel that the user interface is a little clunky, and at times I've found the tool for opening documents in the browser to be a little tricky. Other than that, I'm very pleased with it. --- ### Great file storage product. Would recommend! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros What I like most about Box is how easy it is to securely store, organize, and share files. It makes collaborating with others simple and ensures I can access my documents from anywhere. #### Cons What I like least is that some of the more advanced features and settings can be a little confusing to navigate, especially when managing permissions and sharing options. I have had some synching issues too. --- ### A Generic Cloud Storage Option with No Glaring Flaws, and No Shining Achievements - Overall rating: 3/5 - Reviewer: Richard S. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I have used Box both as a personal user and in a business capacity and while the software is definitely implemented better in a business setting, neither iteration is particularly memorable. I just can't recommend this storage option over the alternatives offered by more reputable competitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros My favorite thing about Box is the security features that they offer for business focused cloud storage. With Box it is easy to share documents with colleagues and managers without having to worry about your data being compromised or lost in the process. This is one of the few features that sets it apart from its many competitors. #### Cons My least favorite thing about Box is the fact that there are no standout features to set it apart from the competition. Box is pretty bland and uninteresting when compared to competitors like Google Drive, Microsoft OneDrive, and even DropBox. There are just so many better products from competitors and Box has a hard time standing out. --- ### Secure and Easy-to-Use Cloud File Management - Overall rating: 4/5 - Reviewer: April V. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Box has been very positive. It's a reliable platform for file storage, sharing, and collaboration, with strong security features and easy access across devices. It has made managing documents and working with team members much more efficient and has become an important part of our daily workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Box is how easy it is to securely store, organize, and share files with others. Collaboration is simple, version history is helpful when working on documents, and access permissions make it easy to control who can view or edit files. It integrates well with other business applications, making document management efficient. #### Cons One drawback of Box is that the interface can occasionally feel slower than other cloud storage platforms, especially when working with large folders or files. Some advanced features also require additional configuration, and searching for older files can sometimes take more effort than expected. --- ### Secure, Reliable Document Management Built for Enterprise - Overall rating: 5/5 - Reviewer: Radha S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Box was reliable and professional, particularly in environments where security, compliance, and document control are priorities. Box performed very well as a centralized document management and collaboration platform. It provided strong confidence that files were stored securely, with clear version history, access controls, and auditability. Sharing documents—both internally and with external parties—was straightforward, and the ability to manage permissions at a granular level was especially valuable when working with sensitive or confidential information. Collaboration features such as file previews, comments, and real‑time editing worked smoothly and reduced the need to download documents or rely on multiple versions. Integration with Microsoft 365 was a notable strength, allowing documents to be edited and co‑authored efficiently while remaining within Box’s secure environment. That said, the experience sometimes felt heavy for everyday use. The interface can feel busy, especially for users who only need basic file storage and sharing. Performance occasionally slowed when working with large folders or many files, and offline access was less intuitive than native desktop file systems. From an administrative perspective, managing settings and permissions required careful oversight, which added complexity. Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Box was its strong focus on secure, enterprise‑grade file storage and collaboration, combined with ease of use. In particular: Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features, making it especially well‑suited for organizations handling confidential documents. Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and expiration settings. Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files. Excellent Microsoft integration – Seamless integration with tools like Microsoft 365 (Word, Excel, Outlook) made it easy to edit and collaborate on documents without leaving Box. Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage. Overall, what stood out most was Box’s ability to balance security with usability. It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict data protection requirements. #### Cons What I liked least about Box was that, while it’s very strong on security and compliance, it can sometimes feel heavy and less flexible for everyday use. In particular: Interface can feel cluttered – With many enterprise features layered in, the user experience isn’t always as clean or intuitive as some lighter file‑sharing tools. Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow. Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems. Administrative complexity – Managing permissions, policies, and settings requires careful attention, which can be time‑consuming for administrators. Cost for advanced features – Pricing can add up, particularly when advanced security, collaboration, or compliance features are required. Overall, the main drawback was that Box sometimes felt overbuilt for simpler needs. It’s excellent for regulated or security‑focused environments, but for teams looking for speed and simplicity first, it can feel more complex than necessary. --- ### Great utility for Orgs and advanced users - Overall rating: 5/5 - Reviewer: Mat G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered The use of their Box Drive app on both macOS and PC is pretty great. The CLI performance with RClone is awesome. Their support is pretty responsive, and we're able to deploy across our org with minimal downtime. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to connect/integrate with multiple other services and allows for CLI with RClone that allows you to import entire companies directly via terminal. #### Cons 15GB limit and the need for splitting apart larger files can be difficult at times, but it's easily solved with some minor terminal commands. Box really doesn't have any serious drawbacks and seems to have all the features any other service would --- ### Seamless and Efficient Cloud Collaboration - Overall rating: 5/5 - Reviewer: Jasmin M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Box has been positive. It’s a reliable and secure platform for file storage and collaboration, though the cost and occasional slow syncing can be minor inconveniences #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how easy Box (cloud content management) makes it to store, organize, and securely share files with others. Its simple interface and strong collaboration features make managing documents and working with teams very convenient. #### Cons There isn't too much of a downside for my company personally, but their pricing can be high for smaller teams, and occasionally the upload and syncing speeds feel slower compared to some competitors. --- ### Cloud Content Manager that I Highly Rely On - Overall rating: 5/5 - Reviewer: Felicia S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Collaborating with colleagues and stakeholders on files and projects in real-time has been a positive experience with Box. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The availability of advanced security features is one of the aspects that I like about Box since it makes it a reliable tool for managing and sharing files. #### Cons I slightly dislike that I am not able to access, share and manage files without internet connection mainly when in remote areas. --- ### Excellent collaborative tool - Overall rating: 5/5 - Reviewer: Robert S. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A good tool for storing documents and sharing them with people in the company. Easily integrating with Azure Data Factory for data ingestion, which makes it a good candidate for being part of Data Science - Data Analytics stack. Some potential sync issues, depending on which side you create first a folder - local machine or on Box website - but probably fixed with the latest updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros An optimal choice for cloud storage, the one stop place for collaborating on various documentation (including versioning). While I'm using Box both within the organization, and also for personal usage, I find it suitable and easy to use for document management, for accessing older versions when needed, and for syncing with local Box Drive. Money-wise is a good choice for a company, allowing also easy integration with other tools, e.g. creating pipelines in Azure Data Factory for ingesting data stored in Box automatically. #### Cons For personal usage, I find the free plan a bit restrictive (compared to Google Drive for instance). For the company usage, I find that sync is not always as transparent as it should, or has certain delays --- ### Box is an amazing product - Overall rating: 5/5 - Reviewer: Sahil S. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It is most widely used in our district for internal communication documents. It includes the notes page where a document can be live and various groups can be created. #### Cons Sometimes it gets complicated with too many groups. It generally do not allow access outside the district email log in. --- ### Enterprise management with Box - Overall rating: 4/5 - Reviewer: Sheniga K. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Box offers strong security and governance features, making it well suited for managing sensitive business documents. File sharing is straightforward, with clear permission controls and audit capabilities. It also supports collaboration through comments, versioning, and integrations with other enterprise tools, helping teams work efficiently across different functions. #### Cons The user interface can feel less intuitive compared to some other cloud storage platforms. Navigation and file organisation may require more effort, particularly for new users. Certain features, such as advanced integrations or automation, may depend on additional configuration or licensing. --- ### Easy to use for content sharing and backup - Overall rating: 4/5 - Reviewer: Daniel N. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered The smoothest tool I came across to upload files irrespective of data types. It is syncing quickly and no issue so far with editing documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Allows me to mark specific folders for offline availability, it feels more secure, and data sync is more optimized. #### Cons The web app has room for improvement, the interface isn’t as satisfying but it does the work I need. --- ### Box- Streamline the way you complete e-signatures - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has streamlined the way me and my team collect e-signature for clients all over. It keeps everything in once centralized spot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box sign is integrated into the system I currently use. I can draft and share the document right from the system and it will track when it was views, opened and signed for audit purposes. Price is great for what it does. #### Cons The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need. I would delete and re-send --- ### Very collaborative software - Overall rating: 5/5 - Reviewer: Carol P. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Loved it! It really helped since the different organizations I was working with had different software they were using ( i.e. teams, google, etc.). It made it easy to share documents and files regardless of the size of the document. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like how I could collaborate with different organizations and the security that it provided. I also liked that you can save large sized files and different formatted files in the BOX. It is also easy to setup and start using. #### Cons If can be hard to feel like everything is organized so user has to put in effort to keep documents and folders organized --- ### Amazing!! Try Box! - Overall rating: 5/5 - Reviewer: Rebecca S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we love using Box and we plan to continuing using box in the near and dar future because of how much it works for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use with amazing customer support and the value for the money is one you cant beat it’s why we use it #### Cons At fist we had some issues with setting uo but whe we spoke to support they explained to u easily hiw to fix the issue --- ### Secure and Scalable File Sharing for Teams - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Reliable file sharing and secure cloud storage make collaboration straightforward. The interface is clean and integrates well with other tools for seamless workflows. #### Cons Pricing can be relatively high compared to alternatives, especially for smaller teams. Some advanced features require higher-tier plans, which can limit accessibility. --- ### Box is the online file sharing application of the future! - Overall rating: 5/5 - Reviewer: Colby W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been a positive one due to being able to keep all of my important files in one location that is easily accessible by both myself and my manager, and staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like best is that you can share the files with others, whether they are on the Box platform or not. #### Cons Sometimes the desktop version will not auto update with the online app and you have to open up a help desk ticket in order to resolve. --- ### Facile and Multi-Faceted Document Management Option - Overall rating: 5/5 - Reviewer: Ginger S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Box provides a wide variety of options and services to meet the needs of its clients. From storage capacity, to collaboration, to HIPAA considerations, Box's features effectively streamline file management. I also love Box's versioning. Document recovery or historical review is so easy with Box. #### Cons What I like least about Box is how extensive my "All Files" can get when multiple file or folder owners collaborate with me. --- ### Generous 10gb of free cloud storage - Overall rating: 5/5 - Reviewer: Saleem B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Box cloud storage is very easy to use, with file drag and drop and file syncing on multiple devices allowing for collaboration on files by different users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Box cloud storage is a good product which provides a generous 10gb of free storage, convenient for personal use to store photos. #### Cons Uploading large files can take a while. Like many cloud storage products, folders on your laptop takes memory and slows down the device. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/box-profile/reviews/?page=2) --- Box Reviews, Pros and Cons - 2026 Software Advice