--- title: "Box Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Box. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Box is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/box-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / [Box](https://www.softwareadvice.com/cms/box-profile/) / Box Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/box-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/box-profile/alternatives/) # Box User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 5,648 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 3,190 reviews (56%) - 4 stars: 1,803 reviews (32%) - 3 stars: 488 reviews (9%) - 2 stars: 108 reviews (2%) - 1 star: 59 reviews (1%) ### Most mentioned pros - Box is an excellent cloud storage and collaboration platform, especially for businesses that prioritize security and document management. While it may have a slight learning curve and some premium-only features, it remains a dependable solution for secure file sharing and teamwork. - Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management. - Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration. ### Most mentioned cons - In addition, loading large video files takes too long. If you forget to enter even one metadata tag, the file disappears completely due to the fact that search is extremely strict/unforgiving. - Box has upload speed and file size limitations that make it very cumbersome to upload large video files. - While Box is great for general file management, its performance and features lag when handling the specific demands of heavy 3D CAD files and complex assemblies. ## Box customer reviews Showing reviews 1-25 of 5,648 (page 1). ### Good for healthcare - Overall rating: 5/5 - Reviewer: Erin F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a healthcare IT perceptive it is a good content and data repository with strong governance features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy of use, intuitive system, organization. Excellent for document management. Good security features #### Cons Expensive, can become disorganized if the end user is not familiar, difficulty with permissions and other features --- ### Content Management With Box! - Overall rating: 5/5 - Reviewer: Eduardo L. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a really positive experience with Box. It makes storing, organizing, and sharing files really easy, and I like being able to access everything from pretty much anywhere. The collaboration features are also super handy when working with a team, especially when multiple people need to review or edit documents. It feels reliable and straightforward without a lot of unnecessary hassle. There are a few features that take some time to learn, but once you get familiar with it, Box makes file management much more convenient. I’d definitely recommend it for teams and businesses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box has been a great tool for keeping files organized and easy to access. I really like how simple it is to store, share, and collaborate on documents without constantly emailing files back and forth. The interface feels clean and straightforward, and it’s easy to access everything from different devices. The sharing and collaboration features are especially useful for working with a team. Overall, Box has made file management much more convenient and streamlined for us. It’s reliable, user-friendly, and definitely something I’d recommend to anyone looking for a solid cloud storage and collaboration platform. #### Cons One downside of Box is that it can take a little time to get used to, especially if you’re new to cloud storage platforms. Some of the more advanced features and settings aren’t always super obvious, so you may need to poke around a bit to find what you’re looking for. The pricing can also feel a little high depending on the plan and how many users you have. That said, once everything is set up, it’s pretty easy to use and works reliably. --- ### Great storage options for person and business life. - Overall rating: 5/5 - Reviewer: Chandler G. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its has had its ups and downs over the years. Recently it has gotten better but I do wish the storgae options were more competitive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it will automatically download my photos and files. This keeps my files secure in the event my phone is missing or destroyed. #### Cons I think the options to buy bigger plans should be more affordable. The limited options dont always fit everyones needs. --- ### Great tool for external file share management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Box is very easy to use and has a CLI interface for automating file shares and backups. Sharing and removing access to files with external parties is also very easy which is our main use case for Box. #### Cons Box is very expensive for what it provides. This was a driver for our migration to an internal solution, even though it did work very well. #### Reasons for choosing Box We needed a simpler tool to get started with very quickly. --- ### Reliable Cloud Storage with Powerful Collaboration Tools, but Lacks Interface Polish - Overall rating: 5/5 - Reviewer: Marquita V. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Box is a highly functional and robust platform for document management that gets the job done efficiently. While it is undeniably powerful and stable for professional use, the user experience feels a bit outdated and lacks the polished, engaging feel of other cloud storage tools. It is a solid, reliable choice for businesses, even if it isn't the most exciting interface to work with daily #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The file syncing in Box is incredibly reliable, and the desktop application works flawlessly without consuming excessive hard drive space. Additionally, I’ve found Box Canvas and Box Notes to be excellent, well-integrated features that make brainstorming and documentation very convenient. Cons: The user interface feels quite clunky and sterile, especially when compared to the more modern, intuitive design of competitors like Google Drive or Dropbox. #### Cons Box is far too rigid and expensive for a small business. The platform is clearly built for large-scale enterprise use, making the initial setup process unnecessarily complex and time-consuming. --- ### Easy to use and great tool for collaboration - Overall rating: 5/5 - Reviewer: Ansuman R. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had a good experience using Box. It's reliable, secure, and makes it easy to share and manage documents without worrying about version control. My team has been able to collaborate more efficiently, and I haven't run into any major issues. Overall, it's a solid platform for businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box has been really easy to use from day one. I like how simple it is to organize files, share folders with teammates, and control who has access to what. We use it to keep project documents in one place, and it's made collaboration much smoother. It also works well with Microsoft Office, which saves time. #### Cons The pricing can be a bit expensive, especially for smaller teams. Also, finding some of the advanced admin settings took a little time, but once everything was set up, it wasn't a problem. --- ### A Proper Tool For Digital Content Management - Secure and With Great AI Features - Overall rating: 4/5 - Reviewer: Francois V. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Having used Box for over 3 years, I can say it is value for money considering the content security, unlimited cloud storage, the level of automation, and the amazing content collaboration capabilities. Most businesses if now all would benefit from this tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Box has been effective in managing our business digital content. From ensuring our content is secure to ensuring easy/fast access, the tool makes all this possible. It makes storing our content on cloud easy and so is managing and content collaboration. The ease of workflow automation including e-signature, summarization and no-code automation makes it ideal for business use. #### Cons With Box, it's most advanced features are available only on its premium subscription and I have also experienced slow syncing when handling large files. --- ### It's decent enough for storage. - Overall rating: 5/5 - Reviewer: Pritam P. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Box does what we need for document storage and basic sharing, but I question whether we're getting our money's worth. For a small team, the cost keeps creeping up and there are cheaper alternatives that honestly do the same job. It works, but I wouldn't say I'm excited about renewing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We mainly use Box to store client contracts and project files that we need to keep around for a while. The folder permissions are good for when we have to share certain docs with clients or freelancers without letting them see everything else. Plus, version history has saved us a few times already whenever someone accidentally overwrote a file. #### Cons The pricing structure doesn't make sense for a small operation like ours. We're paying way more than competitors charge and the storage limits feel arbitrary. Mobile app is clunky and previewing certain file types takes forever or just fails completely. --- ### Secure and Easy-to-Use Cloud File Management - Overall rating: 4/5 - Reviewer: April V. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Box has been very positive. It's a reliable platform for file storage, sharing, and collaboration, with strong security features and easy access across devices. It has made managing documents and working with team members much more efficient and has become an important part of our daily workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Box is how easy it is to securely store, organize, and share files with others. Collaboration is simple, version history is helpful when working on documents, and access permissions make it easy to control who can view or edit files. It integrates well with other business applications, making document management efficient. #### Cons One drawback of Box is that the interface can occasionally feel slower than other cloud storage platforms, especially when working with large folders or files. Some advanced features also require additional configuration, and searching for older files can sometimes take more effort than expected. --- ### Box cloud storage. Safe, secure and simple to use. - Overall rating: 5/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Really pleased I started using Box cloud storage. I use if for all my persoanl and sensitive documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use with drag and drop. The dashboard is intuitive for easy document management. Great value for money. #### Cons Nothong really. There is no steep learning curve at all. There are plenty of video tutoials if you want them. --- ### Secure, Reliable Document Management Built for Enterprise - Overall rating: 5/5 - Reviewer: Radha S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Box was reliable and professional, particularly in environments where security, compliance, and document control are priorities. Box performed very well as a centralized document management and collaboration platform. It provided strong confidence that files were stored securely, with clear version history, access controls, and auditability. Sharing documents—both internally and with external parties—was straightforward, and the ability to manage permissions at a granular level was especially valuable when working with sensitive or confidential information. Collaboration features such as file previews, comments, and real‑time editing worked smoothly and reduced the need to download documents or rely on multiple versions. Integration with Microsoft 365 was a notable strength, allowing documents to be edited and co‑authored efficiently while remaining within Box’s secure environment. That said, the experience sometimes felt heavy for everyday use. The interface can feel busy, especially for users who only need basic file storage and sharing. Performance occasionally slowed when working with large folders or many files, and offline access was less intuitive than native desktop file systems. From an administrative perspective, managing settings and permissions required careful oversight, which added complexity. Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Box was its strong focus on secure, enterprise‑grade file storage and collaboration, combined with ease of use. In particular: Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features, making it especially well‑suited for organizations handling confidential documents. Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and expiration settings. Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files. Excellent Microsoft integration – Seamless integration with tools like Microsoft 365 (Word, Excel, Outlook) made it easy to edit and collaborate on documents without leaving Box. Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage. Overall, what stood out most was Box’s ability to balance security with usability. It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict data protection requirements. #### Cons What I liked least about Box was that, while it’s very strong on security and compliance, it can sometimes feel heavy and less flexible for everyday use. In particular: Interface can feel cluttered – With many enterprise features layered in, the user experience isn’t always as clean or intuitive as some lighter file‑sharing tools. Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow. Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems. Administrative complexity – Managing permissions, policies, and settings requires careful attention, which can be time‑consuming for administrators. Cost for advanced features – Pricing can add up, particularly when advanced security, collaboration, or compliance features are required. Overall, the main drawback was that Box sometimes felt overbuilt for simpler needs. It’s excellent for regulated or security‑focused environments, but for teams looking for speed and simplicity first, it can feel more complex than necessary. --- ### Box is one of those staple apps you keep forever - Overall rating: 5/5 - Reviewer: Kwang Y. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Delighted and a very happy user who will continue to use the service until I die or pass always from age #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box is the best ease of use and compatibility with applications for a seamless and secure file organizing service. the document management feature is very responsive. Customer support is always very prompt and very informative. Box making collaboration very easy. note taking and text editing features are optimal #### Cons The only thing I would have to say is the price and only because I think storage should be free but I know that's not good --- ### Cloud-based File Storage, Sharing and Collaboration Program - Overall rating: 5/5 - Reviewer: Sunday G. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered File sharing, team collaboration, content management and document management are the key benefits that I gain with Box. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box is crucial document management platform that enhances strict security and compliance to restrict leakage. In addition, Box offers collaboration tool that makes it easy to collaboratively access documents from anywhere. #### Cons I have been using Box for over five years now and it accomplish all my needs without posing drawbacks. --- ### Box is a breeze! - Overall rating: 5/5 - Reviewer: Mai M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm thoroughly enjoying the rollout of our use with Box. Thus far, it's proving to be a phenomenal program that all departments are benefitting from! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature to me and my work! #### Cons No cons! I think Box uses strategic AI to help automate workflows and that has proven to be a huge asset to our teams and clients! --- ### Box global review - Overall rating: 4/5 - Reviewer: Céline J. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Box is easy to use and is one of my favorite project management tools; it offers a wide range of highly useful features. It allows me to efficiently share folders with my colleagues and collaborators. Their customer service is also responsive. #### Cons Using Box individually is frustrating because you don't have access to their full potential, unlike in a corporate setting. I also noticed that the interface isn't as smooth as that of other software. --- ### Enterprise management with Box - Overall rating: 4/5 - Reviewer: Sheniga K. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Box offers strong security and governance features, making it well suited for managing sensitive business documents. File sharing is straightforward, with clear permission controls and audit capabilities. It also supports collaboration through comments, versioning, and integrations with other enterprise tools, helping teams work efficiently across different functions. #### Cons The user interface can feel less intuitive compared to some other cloud storage platforms. Navigation and file organisation may require more effort, particularly for new users. Certain features, such as advanced integrations or automation, may depend on additional configuration or licensing. --- ### Medical coordination document sharing. - Overall rating: 5/5 - Reviewer: Hikmet L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Box has enabled me to organize and share sensitive medical records, which is essential when making arrangements with providers, partners, and internal teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I prefer to set strict access controls on folders where I am sure that only the appropriate individuals will be able to see or modify medical reports and case files. #### Cons I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners. --- ### The Goodness Of Box - Overall rating: 5/5 - Reviewer: Fujimory C. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Box is the best for Businesses and enterprises that prioritize security, compliance, and need powerful tools for managing and collaborating on content across teams and with external partners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Box is the best cloud content management and file sharing platform that is secure. Box is fantastic for business collaborations and it has a User-friendly interface. #### Cons On my side i don't have anything that i dislike with this software, i guess for me it's so far so good. --- ### Great document sharing software - Overall rating: 4/5 - Reviewer: alyssa c. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall the experience has been very well, I have outside employees that are able to add to the box from any location. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that you can add to it from anywhere. It works well when working with people outside your company to deliver documents to you. #### Cons There is not really anything I do not like about it. It works very well for my company and sharing documents. --- ### Amazing!! Try Box! - Overall rating: 5/5 - Reviewer: Rebecca S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we love using Box and we plan to continuing using box in the near and dar future because of how much it works for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use with amazing customer support and the value for the money is one you cant beat it’s why we use it #### Cons At fist we had some issues with setting uo but whe we spoke to support they explained to u easily hiw to fix the issue --- ### Facile and Multi-Faceted Document Management Option - Overall rating: 5/5 - Reviewer: Ginger S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Box provides a wide variety of options and services to meet the needs of its clients. From storage capacity, to collaboration, to HIPAA considerations, Box's features effectively streamline file management. I also love Box's versioning. Document recovery or historical review is so easy with Box. #### Cons What I like least about Box is how extensive my "All Files" can get when multiple file or folder owners collaborate with me. --- ### Secure file depot for crew and partners. - Overall rating: 5/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Travel documents remain tidy, versioned, and within reach of boat crew and shore team, which prevents confusion prior to sail-outs. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Folder sharing lets us share itineraries, liability files, and briefings with operators and crews without revealing personal records. #### Cons Desktop syncing is finicky post-updates, and support feels faceless when debugging weird sync problems. --- ### Secure and Scalable File Sharing for Teams - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Reliable file sharing and secure cloud storage make collaboration straightforward. The interface is clean and integrates well with other tools for seamless workflows. #### Cons Pricing can be relatively high compared to alternatives, especially for smaller teams. Some advanced features require higher-tier plans, which can limit accessibility. --- ### Generous 10gb of free cloud storage - Overall rating: 5/5 - Reviewer: Saleem B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Box cloud storage is very easy to use, with file drag and drop and file syncing on multiple devices allowing for collaboration on files by different users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Box cloud storage is a good product which provides a generous 10gb of free storage, convenient for personal use to store photos. #### Cons Uploading large files can take a while. Like many cloud storage products, folders on your laptop takes memory and slows down the device. --- ### Convenient Platform - Overall rating: 5/5 - Reviewer: Robert F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Box across all our systems avoids files links shared or uploading file on slack. Every files are synced all of us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It saves us ton of work stress . Sharings and managings is bos’s most liked part and also support . #### Cons Box is easy to use but I’m sometimes confused by some uses. For example, it is hard for me to manage permissions without an admin. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/box-profile/reviews/?page=2) --- Box Reviews, Pros and Cons - 2026 Software Advice