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Box vs Buildertrend

Box vs Buildertrend

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Overall Rating
4.4 (5513)
4.5 (1636)
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.2 / 5
4.7 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 31, 2024
October 19, 2024
Pros/Cons
  • Pros

  • Ease of use, great for collaboration between staff member, customer service is amazing and great value for money.
  • Overall I think it's a great system. Feels good knowing that all our content is backed up and accessible to the entire team at any point.
  • The app makes really easy to safely store files and access then anytime. To me this is the most important and desirable feature an app like this should have.
  • Cons

  • The main disadvantage of this solution is related with the file sharing. It is a bit restricted and provokes some problems when downloading if the files are big (in the order of tens of GB).
  • I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
  • There is something very weird when I access Box with multiple devices, that it fails to automatically sync between them. It has caused a great deal of trouble for me.
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  • Pros

  • Buildertrend is an amazing tool - it helps us keep track of all of our projects seamlessly. One of my favorite assets about BT is their customer service.
  • It is very easy to access, it is user friendly and i am really enjoying learning new things each week. Tutorials are very good and easy to understand.
  • Buildertrend has been great so far and we are happy we chose to use this product. Hopefully as some of these new fixes / integrations get worked out the tool will become even more useful for us.
  • Cons

  • This went on for months before I realized it was happening. When asked them to refund the missed months before I continued with buildertrend they simply said “they can’t refund any charges.
  • The worst drawback is that there is essentially no function for schedulING.
  • Some of the accounting package link-up can be frustrating and we lost a function recently which was not particularly helpful for us and was driven by other contractors needs who use the software.
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Pricing Range
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$
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$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos