---
title: "Box vs Confluence - 2026 Comparison - Software Advice"
description: "Box vs Confluence - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/cms/box-profile/vs/confluence/"
page_type: "comparison"
language: "en"
publication_date: "2026-10-26"
---
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Box vs Confluence
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Updated October 26, 2026
# Box vs. Confluence: 2026 Comparison
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Updated October 26, 2026
# Box vs. Confluence: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/cms/box-profile/)
[Box](https://www.softwareadvice.com/cms/box-profile/)
4.4
[(5656)](https://www.softwareadvice.com/cms/box-profile/reviews/)
Starting Price
$20.00per month
Free trial: Available
Free version: Not available
Pros:
- File sharing and collaboration
- Cloud storage
Cons:
- High cost
- Slow performance
Who uses Box
Based on 5656 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (19%), Professional Services (12%) and Education & Learning (8%)
- Top use cases: Document Management (17%), File Sharing (17%) and Cloud Storage (15%)
75% of users recommend this product
[](https://www.softwareadvice.com/project-management/confluence-profile/)
[Confluence](https://www.softwareadvice.com/project-management/confluence-profile/)
4.5
[(3723)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)
Starting Price
$5.42per month
Free trial: Available
Free version: Available
Pros:
- Team collaboration
- Knowledge base creation
Cons:
- Slow performance
- Search functionality issues
Who uses Confluence
Based on 3723 reviews
- Popular among: Small businesses
- Most common industry: IT & Software Development (46%)
- Top use cases: Document Management (28%), Knowledge Management (22%)
75% of users recommend this product
[](https://www.softwareadvice.com/cms/box-profile/)
Box
4.4
[(5656)](https://www.softwareadvice.com/cms/box-profile/reviews/)
[](https://www.softwareadvice.com/project-management/confluence-profile/)
Confluence
4.5
[(3723)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)
+
Add product
Add product
## Box vs Confluence: At a glance
* * *
Product ratings at a glance
| | Box | Confluence |
| --- | --- | --- |
| Overall rating | 4.4
5,656 reviews | 4.5
3,723 reviews |
| Ease of use | 4.5 | 4.3 |
| Value for money | 4.3 | 4.3 |
| Functionality | 4.4 | 4.4 |
| Customer support | 4.3 | 4.3 |
| Ease of deployment | 4.5 | 4.5 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 9,379 reviews from Content Management
* * *
Access Controls/Permissions
4.5
Alerts/Notifications
4.3
Catalog Management
N/A
Collaboration Tools
N/A
Commenting/Notes
N/A
Content Management
4.6
- HIPAA Compliant: 5.0
- Audio File Management: 4.8
- Single Sign On: 4.8
- Task Tagging: 4.8
- Secure Data Storage: 4.7
- Tagging: 4.7
- Password Management: 4.7
- To-Do List: 4.7
- Document Storage: 4.7
- Remote Access/Control: 4.7
- Secure Login: 4.7
- Monitoring: 4.7
- User Management: 4.7
- Assignment Management: 4.7
- Remote Support: 4.7
- File Sharing: 4.6
- Drag & Drop: 4.6
- Data Synchronization: 4.6
- Backup and Recovery: 4.6
- Data Import/Export: 4.6
- File Transfer: 4.6
- Content Management: 4.6
- Project Planning/Scheduling: 4.6
- File Management: 4.6
- Reporting/Analytics: 4.6
- Document Management: 4.6
- Data Security: 4.5
- Asset Library: 4.5
- Automatic Backup: 4.5
- Text Editing: 4.5
- Authentication: 4.5
- Asset Sharing: 4.5
- Task Editing: 4.5
- Workflow Management: 4.5
- Access Controls/Permissions: 4.5
- Content Library: 4.5
- Project Planning: 4.5
- Electronic Forms: 4.5
- For Nonprofits: 4.5
- Data Storage Management: 4.5
- Real-Time Data: 4.5
- Data Recovery: 4.5
- Reporting & Statistics: 4.5
- Project Tracking: 4.5
- Task Progress Tracking: 4.4
- Real-Time Notifications: 4.4
- Data Migration: 4.4
- Document Capture: 4.4
- Activity Dashboard: 4.4
- Metadata Management: 4.4
- Real Time Synchronization: 4.4
- Audit Trail: 4.4
- Collaboration Tools: 4.4
- Document Review: 4.4
- Encryption: 4.4
- Customizable Templates: 4.4
- Task Management: 4.4
- Employee Activity Monitoring: 4.4
- Two-Factor Authentication: 4.4
- Reporting/Project Tracking: 4.4
- Archiving & Retention: 4.4
- Approval Process Control: 4.4
- Activity Tracking: 4.4
- Customizable Branding: 4.4
- SSL Security: 4.4
- API: 4.3
- Mobile Access: 4.3
- Third-Party Integrations: 4.3
- Progress Tracking: 4.3
- Electronic Signature: 4.3
- Search/Filter: 4.3
- Commenting/Notes: 4.3
- Role-Based Permissions: 4.3
- Alerts/Notifications: 4.3
- Prioritization: 4.3
- Task Scheduling: 4.3
- File Conversion: 4.3
- Real-Time Updates: 4.3
- Project Management: 4.3
- Version Control: 4.2
- Document Generation: 4.2
- Compliance Tracking: 4.2
- Document Editing: 4.2
- Discussions/Forums: 4.2
- Document Classification: 4.1
- Messaging: 4.1
- Communication Management: 4.1
- Annotations: 4.1
- Contact Management: 4.1
- Real Time Editing: 4.1
- Full Text Search: 4.0
- SEO Management: 4.0
- Meeting Management: 4.0
- Metadata Extraction: 4.0
- Compliance Management: 4.0
- Offline Access: 4.0
- Brainstorming: 3.7
Access Controls/Permissions
4.4
Alerts/Notifications
N/A
Catalog Management
4.1
Collaboration Tools
4.5
Commenting/Notes
4.5
Content Management
4.5
- Document Review: 4.9
- Documentation Management: 4.8
- Real Time Editing: 4.7
- Traceability: 4.7
- Requirements Management: 4.7
- Knowledge Management: 4.6
- @mentions: 4.6
- Knowledge Base Management: 4.6
- Real-Time Data: 4.6
- Multiple Projects: 4.6
- Document Storage: 4.5
- Content Management: 4.5
- Activity Dashboard: 4.5
- Project Planning/Scheduling: 4.5
- Document Management: 4.5
- Data Security: 4.5
- Collaboration Tools: 4.5
- Status Tracking: 4.5
- Calendar Management: 4.5
- Workflow Management: 4.5
- Project Planning: 4.5
- Commenting/Notes: 4.5
- Prioritization: 4.4
- Activity Tracking: 4.4
- File Sharing: 4.4
- Project Management: 4.4
- Drag & Drop: 4.4
- Tagging: 4.4
- Text Editing: 4.4
- Document Classification: 4.4
- Access Controls/Permissions: 4.4
- Due Date Tracking: 4.4
- Ideation: 4.4
- Task Progress Tracking: 4.4
- Release Planning: 4.4
- Reporting/Project Tracking: 4.4
- Real-Time Notifications: 4.4
- Task Management: 4.3
- Customizable Templates: 4.3
- Template Management: 4.3
- Progress Tracking: 4.3
- Version Control: 4.3
- User Management: 4.3
- Archiving & Retention: 4.3
- Document Capture: 4.3
- Milestone Tracking: 4.3
- Content Publishing Options: 4.3
- Communication Management: 4.3
- Full Text Search: 4.3
- Product Roadmapping: 4.3
- Reporting & Statistics: 4.3
- Document Generation: 4.2
- Resource Management: 4.2
- Visualization: 4.2
- Idea Management: 4.2
- Assignment Management: 4.2
- Alerts/Notifications: 4.2
- Third-Party Integrations: 4.2
- Brainstorming: 4.2
- Reporting/Analytics: 4.2
- Project Tracking: 4.2
- Feedback Management: 4.2
- Self Service Portal: 4.2
- API: 4.2
- Catalog Management: 4.1
- Search/Filter: 4.1
- Mobile Access: 4.1
- Gantt/Timeline View: 4.0
- Customizable Branding: 4.0
- File Management: 4.0
- Rich Text Editor: 3.9
- Discussions/Forums: 3.9
- Email Management: 3.9
- Idea Ranking: 3.9
### Wondering if these products fit your needs?
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LexiAdvisor for 8 years
### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
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## Reviews
* * *
Positive review:
April V.
Loan Originator
Real Estate, 2-10 employees
"It's a reliable platform for file storage, sharing, and collaboration, with strong security features and easy access across devices."
Sep 4, 2026
Negative review:
JS
John S.
Manager
Telecommunications, 11-50 employees
"The pricing of their tiers, while competitive, are frustrating when you need to consider organizational security concerns and are in need of their top tier."
Sep 15, 2026
Positive review:
VC
Viergela C.
Aba
Child Day Care Services, Self-Employed
"Box is an excellent cloud storage and collaboration platform, especially for businesses that prioritize security and document management. While it may have a slight learning curve and some premium-only features, it remains a dependable solution for secure file sharing and teamwork."
Jul 27, 2026
Negative review:
SN
Shawn N.
Chief Executive Officer
Marketing and Advertising, 2-10 employees
"In addition, loading large video files takes too long. If you forget to enter even one metadata tag, the file disappears completely due to the fact that search is extremely strict/unforgiving."
Jun 14, 2026
Positive review:
SK
Sheniga K.
Education consultant
Education Management, 11-50 employees
"Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management."
Jun 10, 2026
Negative review:
VC
Valerie C.
Associate Director Creative and Brand
Entertainment, 51-200 employees
"Box has upload speed and file size limitations that make it very cumbersome to upload large video files."
Apr 27, 2026
[Read all reviews](https://www.softwareadvice.com/cms/box-profile/reviews/)
Positive review:
TD
Tom D.
Support Executive
Computer Software, 11-50 employees
"It helps bring documentation, project information, and service-related work together in a way that makes day-to-day use much easier. While the administration side can sometimes feel less intuitive, and the support documentation does not always seem to keep pace with product changes, the quality of support I have received has been excellent and has made a real difference when resolving issues."
Jun 25, 2026
Negative review:
LM
Lilyana M.
Planning and Sustainability Professional
Human Resources, 201-500 employees
"Pages can become difficult to navigate when there is too much information, creating a good structure requires time, some features take time to learn, and poorly organized spaces can quickly become confusing."
Sep 6, 2026
Positive review:
KB
Katie B.
BA
Oil & Energy, 501-1000 employees
"The Pro's of confluence is it allows you to store content about your products in the one place and it allows you put links on to the one page to have all your documentation for stakeholders to view and read easily. "
May 7, 2026
Negative review:
SM
SAJJAD M.
Logistics Manager
Health, Wellness and Fitness, 51-200 employees
"Also, if you don't establish a strict page hierarchy early on, the file-sharing and space structures can become cluttered quickly."
May 25, 2026
Positive review:
NP
Neha P.
Incident Manager
Telecommunications, 5001-10000 employees
"I’ve used it extensively to create and manage documentation, track processes, and maintain a centralized knowledge base, which has significantly improved team efficiency and transparency."
May 1, 2026
Negative review:
KA
Khyan A.
Senior Business Development Representative
Computer Software, 1001-5000 employees
"The biggest challenge is that Confluence can become cluttered pretty quickly if there isn’t strong ownership around structure and documentation standards internally. While the interface is generally good, larger spaces can become difficult to navigate over time, especially when outdated pages, duplicate documents, or inconsistent naming conventions start building up."
May 24, 2026
[Read all reviews](https://www.softwareadvice.com/project-management/confluence-profile/reviews/)
## Customer support
* * *
Box
Email/Help Desk: Not available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Not available
24/7: Available
Chat: Available
Confluence
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
Box
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
Confluence
In Person: Not available
Live Online: Not available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[Google Drive vs Box](https://www.softwareadvice.com/cms/box-profile/vs/google-drive/)[Google Drive vs Confluence](https://www.softwareadvice.com/project-management/confluence-profile/vs/google-drive/)