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Box vs Dropbox Business

Box vs Dropbox Business

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Overall Rating
4.4 (5503)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.2 / 5
4.3 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
October 28, 2024
October 28, 2024
Pros/Cons
  • Pros

  • Ease of use, great for collaboration between staff member, customer service is amazing and great value for money.
  • Overall I think it's a great system. Feels good knowing that all our content is backed up and accessible to the entire team at any point.
  • The app makes really easy to safely store files and access then anytime. To me this is the most important and desirable feature an app like this should have.
  • Cons

  • The main disadvantage of this solution is related with the file sharing. It is a bit restricted and provokes some problems when downloading if the files are big (in the order of tens of GB).
  • I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
  • There is something very weird when I access Box with multiple devices, that it fails to automatically sync between them. It has caused a great deal of trouble for me.
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  • Pros

  • Among all others, dropbox is best known for its user interface and organization of files and folders which is very impressive. Its quite to easy to access and use with user-friendly interface.
  • I am so pleased to use this trust worthy application that has good security policy about the data storage and I always have the idea which of the system is having access to the files.
  • Dropbox is affordable, secure, backs up your files, and is easy to use with a team. I believe that the user interface is also quite pleasant.
  • Cons

  • I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.
  • Horrible, I switched over to Google Drive because of it. It is so incredibly hard to navigate and I think I lost a few files before.
  • We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.
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Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos