Box vs eFileCabinet

Box has 3850 reviews and a rating of 4.32 / 5 vs eFileCabinet which has 847 reviews and a rating of 4.4 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.32 / 5 (3,850)

4.40 / 5 (847)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

May 11, 2021

June 21, 2021

Pros/Cons

  • Pros

  • Awesome product super easy to use. Love how I can keep everything everywhere. Well worth the cost. :-)

  • I love how simple the interface is, this product is EASY and user friendly in every way. i have never had an issue with this product.

  • Cons

  • Browsing tends to be slow at times and users that are not in-house are given read-only access to the files library, but Box remains an excellent robust solution for my needs.

  • Some clients have enterprise versions of box which look and feel different so that can be a little confusing at the start. Overall, not much to complain about as the use is pretty simple.

  • Pros

  • We have used this for years, it works great, and is easy to use.

  • It's easy to use and the customer service is superb.

  • Cons

  • A few of the features are a little poorly explained, but the excellent customer service set me straight every time!

  • The interface on the software is a little outdated, and good use a good ux/ui update. The automation of backup when not using the integrated sql server are outdated as well, but still workable.

Pricing

Pricing Range

Have a question about pricing?

Connect with Software Advice to learn about potential unexpected costs, price ranges, pricing for other recommended alternatives, and more!

Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

31 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos