Box vs Encyro
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.8 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.2 / 5
4.9 / 5
Functionality
4.4 / 5
4.7 / 5
Last Review Written
September 30, 2024
January 8, 2024
Pros/Cons
Pros
- Really great tool that makes life at the office better. It has a fun interface that is intuitive and works.
- The Box interface is awesome, and i like the simplicity and good speed the software has in order to send files from any device to the box.
- I love Box's reliable and easy to use file sharing service. Box's secure software allows you to share important files with people inside and outside your company.
Cons
- The main disadvantage of this solution is related with the file sharing. It is a bit restricted and provokes some problems when downloading if the files are big (in the order of tens of GB).
- I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
- There is something very weird when I access Box with multiple devices, that it fails to automatically sync between them. It has caused a great deal of trouble for me.
Pros
- The ability to transfer tax information in a secure environment is priceless; add in the ability to capture IRS approved digital signatures - it's a winner.
- I love the feeling that clients information are secured. They feel the same also.
- They have great customer service when I needed it. The costs are very affordable.
Cons
- If I send a document that needs to be corrected or is in error, I have no access to their account to delete it or do any housekeeping.
- After that experience, I moved my entire company over to Encyro and dumped the other 2 programs I was using that gave me less functionality then Encyro along.
- I really struggle to come up with anything I don't like about the system.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
