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Box vs Google Docs

Box vs Google Docs

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Overall Rating
4.4 (5574)
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.3 / 5
4.8 / 5
Customer Support
4.2 / 5
4.3 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
February 12, 2025
February 17, 2025
Pros/Cons
  • Pros

  • Ease of use, great for collaboration between staff member, customer service is amazing and great value for money.
  • Overall I think it's a great system. Feels good knowing that all our content is backed up and accessible to the entire team at any point.
  • The app makes really easy to safely store files and access then anytime. To me this is the most important and desirable feature an app like this should have.
  • Cons

  • The main disadvantage of this solution is related with the file sharing. It is a bit restricted and provokes some problems when downloading if the files are big (in the order of tens of GB).
  • I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
  • There is something very weird when I access Box with multiple devices, that it fails to automatically sync between them. It has caused a great deal of trouble for me.
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  • Pros

  • Its good, works especially good with zapier and I have automated tasks working away in the background which is awesome.
  • Overall I love this program and will definitely be continuing to use. It is easy, reliable, and gives me confidence.
  • What can I say, I love everything about Google Docs, It is super easy to use and the functionality is great. I love the simplicity of converting and creating spreadsheets and files, Brilliant.
  • Cons

  • Sometimes I feel some other party may have access to your files, or restricted access can be breached especially when you see more scary news.
  • What I dislike most is Google product lack focus and are half baked. Google Slides is horrible and cannot believe that this has not been improved.
  • I am concern about security and data breaches. If your data will be leaked or someone else gets access to your document, it will be a disaster.
Read all user reviews
Pricing Range
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$
$
$
$
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$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos