Box

Google Drive

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Ratings & Reviews

Overall Rating

4.31 / 5 (3,651)

4.76 / 5 (20,210)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

August 10, 2020

August 12, 2020

Pros/Cons

  • Pros

  • Awesome product super easy to use. Love how I can keep everything everywhere. Well worth the cost. :-)

  • I love how simple the interface is, this product is EASY and user friendly in every way. i have never had an issue with this product.

  • Cons

  • Browsing tends to be slow at times and users that are not in-house are given read-only access to the files library, but Box remains an excellent robust solution for my needs.

  • Some clients have enterprise versions of box which look and feel different so that can be a little confusing at the start. Overall, not much to complain about as the use is pretty simple.

  • Pros

  • The storage space is fantastic and the playback quality is flawless

  • I love this software and will use it for forever! It truly is easy for anyone to use and is very convenient.

  • Cons

  • It can be difficult to find what files are taking up your storage quota. The web UI is pretty but has been much slower in my daily use. It's improving but still laggy from time to time

  • I love it, nothing to add here. The app could be a little better organized

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Box users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

Google Drive users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

Contract Term

N/A

Google Drive requires no contract for cloud-based deployment.

Upfront Costs

N/A

No upfront fees.

Recurring Costs

N/A

Fees apply for additional storage.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support available through purchase of support plan.

24/7, toll-free support included in subscription fee.

Online Case Submission

N/A

Online case submission included in subscription fee.

Online Support Options

N/A

Help website, online community, and customer forum included in subscription fee.

Training

N/A

“Getting started” online catalogue and online training courses included in subscription fee.