Box vs ShareFile
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.3 / 5
4.1 / 5
Customer Support
4.2 / 5
4.1 / 5
Functionality
4.4 / 5
4.3 / 5
Last Review Written
October 3, 2024
September 25, 2024
Pros/Cons
Pros
- Really great tool that makes life at the office better. It has a fun interface that is intuitive and works.
- The Box interface is awesome, and i like the simplicity and good speed the software has in order to send files from any device to the box.
- I love Box's reliable and easy to use file sharing service. Box's secure software allows you to share important files with people inside and outside your company.
Cons
- The main disadvantage of this solution is related with the file sharing. It is a bit restricted and provokes some problems when downloading if the files are big (in the order of tens of GB).
- I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
- There is something very weird when I access Box with multiple devices, that it fails to automatically sync between them. It has caused a great deal of trouble for me.
Pros
- Cloud-based and easy to understand web interface is nice. Onboarding and implementation was good and inexpensive.
- I love that you can save a version to your desktop and it works just like a regular file folder. It is also nice to be able to access shared files on the internet wherever you are.
- Great option for businesses that are looking for a secure and reliable file sharing and collaboration platform.
Cons
- There are no items that I have wanted or needed that weren't there, so I have no "least" for this product.
- I think it should be more adaptive so smaller businesses can get what they need without paying for and getting confused with the enterprise settings.
- Often disconnects from Outlook, recipients often find it confusing to use.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
