Brandfolder has solved entirely one of the most difficult part of our business: having an easy to use, quick, beautiful set of assets for our partners and agents to use in their marketing activities; as well as allow a very intuitive way of creating their own marketing materials within our brand thanks to the templating option. It has revolutionized the way we work entirely in the marketing department and the creative studio. Thanks a lot, keep up the great work!

Brandfolder can connect to InDesign to create templates that can be shared with all the members of your organizations. Now we can create flyers, specially formatted images and email assets really quickly without needing to install heavy sized programs or train the teams on using design software. Brandfolder loads very quick, and presents beautifully all assets with their thumbnails in a very visual way. The Brandfolder team is AWESOME. They always have time for you, they respond very quickly and listen to your feedback attentively to make the platform better every time.

Anything that was a little bit less functional or any feedback I ever had was implemented by the Brandfolder production team a short time after flagged, so all the parts that I liked the least about the software are now gone :D

My overall experience with Brandfolder has been good. There are some pros and cons to the database but overall I think it is a good place to house assets for smaller companies. It makes organizing assets easy and convenient. But as our company scales, it has become a little trickier.

I like the overall layout of Brandfolder. It is easy to use and to navigate. I think it is very user friendly and has some great features and integrations like Slack. It was easy for me to organize all of my company's assets and customer service has always been fast and very responsive to any question or concern I have had. The software is always improving and updating and they are always adding new features to Brandfolder. Brandfolder is a great to house all of our company's assets in one centralized location.

I least liked the tagging system in Brandfolder. I am not a fan of automatic tagging because some of the tags that automatically pop up arent useful to how we sort our assets. It is a feature I can do without. Our team also had some concerns and dislikes when it came to Adobe Integration. It wasnt as seemless as we would have liked it to be. I think those are two areas that need improvement.

Overall it has been useful.

I like the layout and visual aspect of Brandfolder. It is nice to view related files when clicking into assets.

Sometimes difficult to search when you do not know where an asset lives or how it is titled.

Brandfolder has fixed the communication gap between marketing and sales. We now no longer have outdated sales sheets floating around. We are able to push out new assets easily and have seen great company adoption. It has made our lives easier in the marketing department.

Brandfolder has changed the way our marketing department runs. We are now able to focus on putting out new materials and not have to spend half of day answering emails and slacks. We now have a single source of truth. It's easy to use and easy to find whatever assets you are looking for. The templating feature is also amazing.

Not as integrated with Google Slides as we'd like, but overall we've found workarounds. However, If we have ever had any issues or things to solve, their support team has been amazing to work with. They will even followup on new features I've requested that end up getting rolled out.

Brandforlder helps the whole organization to look more standardized. coming from every region of the world - everyone uses the resources from one source! that's what we really wanted

The best thing about Brandfolder is convenience! We have a lot of different offices around the world that we service and we have gotten so many compliments because people love using it. I no longer get 20 emails every week asking for the same resources (logos, pictures, colors..) and I don't have to spend hours looking for resources because they all organized neatly and ready to be shared. the other best thing is the Template maker. OMG, I needed this for so long and now that I have it I'm still so excited i get to use it!

I honestly don't have any cons. I guess it took me some time to get used to the non-file system - but that is on me and the system actually works wonderfully.

Previously, we had assets spread across multiple platforms -- hard drives, Google Drive, Dropbox, etc. -- and could spend precious time hunting for the correct asset. With Brandfolder, everyone in the organization will know where to go to download approved, up-to-date assets (in our case logos and photography). The creative department can set up "macros" for asset export in custom sizes that accommodate specific departments' needs -- making the process of pulling assets in exactly the right size and format much easier.

Fast and intuitive. Easy for users to get up to speed, even if they aren't using the platform that often.

If there was one thing to dislike, it would be the process of envisioning how your assets could be organized -- because that will dictate a lot of the initial work. But once we were over the "architecture" hurdle, things went very well. Many of our initial dislikes have already been solved by subsequent updates to Brandfolder.

Setting up Brandfolder was fast and easy, with plenty of support provided from the Brandfolder team. We're based in Australia, so the team at Brandfolder also worked with us to find support times that worked for us and them, which usually meant that the support team stayed at work a little longer to catch us in the mornings. Great service!

Brandfolder has been super easy to use and setup, and has made working with our contractors soooo much easier for our small design team. And as an added bonus, Brandfolder has made it really easy to transfer work between the workplace and home, so working from home has been really easy.

Because we are only a small team, the pricing is a little expensive for what we are using it for. While it works perfectly for teams of any size, it's designed with a larger user-base in mind, and is priced accordingly. I asked the sales team at Brandfolder about this, and because we are a not-for-profit organisation, they were able to give us a good discount.

From day one their customer service has blown me away. They have been so responsive to any question my team and I have had. They answer every email in less than 24 hours, usually in an hour or two. When my team and I have given feedback they have taken all of our suggestions. I was invited to cuszimro feedback group recently where they shared their roadmap and took improvement suggestions from a group. They are always looking to back their customers happy and their product better.

The user interface is quick and easy to use. You can quickly ingest new media and you're users are going to be able to find the assets they are looking for so quickly. Everything about this system is fast. Including their customer service!

There are some small user interface tweaks that they need to work on. Videos don't display runtimes, multipage PDFs don't have a great user interface, etc. Nothing huge but could use improvement. The great thing is these small things are getting fixed! Their customer service is very responsive and they are always making their customers for suggestions and tweaks.

Brandfolder has been a great addition and has allowed us to easily share files but also allows us to have a one-stop-shop for digital assets. Customers can now get what they need.

The thing i liked most about Brandfolder was the simple UI. Its easy to use, easy to look at and just works.

I think most software has this same issue but some of the features i want are not available unless i buy the higher packages. Trouble is i don't always need everything else in those packages.

Wonderful! I can't say enough good things about Brandfolder!

It's such an intuitive program and easy for anyone to understand and use.

It took a while to setup from the ground up, but once you have a base organization structure down pat then it's easy to add to and maintain.

We like using it but the tag/file name limitations has caused issues.

I love that you can actually see the assets. This is a gamechanger when looking at creative and photography.

Everything is case sensitive - which leads to our team members creating lots of duplicate tags. It is also a bit of a mess getting your team aligned with tags/labels/sections. It is not as intuitive as other softwares. You also have to know exactly what tag you are searching for as the search picks up on tags not file names.

As Brand Manager, it's an invaluable tool for me and saves myself and the Marketing team so much time and manual effort. Maintaining brand standards is so much easier now that we have full control over all of our assets. My team loves it and so do our employees, couldn't ask for more!

Brandfolder is exactly what we needed! We absolutely wouldn't be able to function or scale without it. It's incredibly easy to use and implement. Employee training and adoption was a breeze with a 95% approval rating from our last internal employee survey. It has completely revolutionized our digital asset management and has even become an important tool in our employee onboarding process. We looked into 2 other DAMs but Brandfolder won out with better functionality, robust analytics and ease of use - it was a very easy decision for us to go with Brandfolder.

Not really any cons to note besides a couple very minute product features that would make small things a little easier.

I came into the business as Brandfolder was just being introduced so it was my first time ever working with an online asset tool like this. With being both an admin and daily user of Brandfolder I think my experience has been a fairly positive one. I can upload our brand assets (logos, HEX colours) easily, create templates for others to edit and store all our collateral for everyone to access and download. I think the platform is clear and easy to use (both admin & user friendly) and I would definitely recommend it to others.

This software is brilliant for organising and hosting all our collateral. The fact that I can upload a document with editable features and someone else in the business can change it and download it without a fuss is great. I think it's a really good storage tool as it keeps everyone in the business aware of all our collateral and they know that if they need anything it will be available for them on Brandfolder.

That it doesn't work with computer system fonts very well when uploading templates through the extension on Indesign. You need to have it as a separate file and upload it to the extension.

We are solving the problem of sharing assets in an efficient way and making sure everyone is using the same asset and most current asset. This has been helpful in saving time by being easily able to send the requester a link to an asset or login to Brandfolder as well as saving time having to revise a project because it contains an outdated asset.

I like that I am able to upload all of the assets I use so that others are able to access them as well. This allows us all to ensure we are using the same and most current version of an asset.

I dislike the integration of Brandfolder with Adobe CC. It is difficult to search for items in the plug-in, it takes quite a while for the items to load into Adobe, and when I go to export a project out of Adobe into a PDF, the links become broken.

Digital Clutter No More!

The onboarding was a breeze. They had our account setup that day and transition planning and meetings setup asap to get us up and running fast. It took a bit of playing around to get use to the systems (about 60 minutes) and then I felt like a pro. Very intuitive filter based searching. I love their integration with adobe suite for templates, that way my employees do not need access to photoshop or illustrator - it is saving us a lot of time. One aspect we have found that we didn't expect was managing our creative projects. We create a section/folder and invite the contractors to just that folder. They then upload their assets, revisions, documentation and we discuss and manage the project from one single location. I can easily see the various revisions, notes, and file versions. No more searching my emails and cloud drives for variations and notes. Lastly, the search feature works very well. But my one suggestion is setting up a tag hierarchy from the beginning. This will help you manage your sections and search features much better from the start.

Maybe a few more pre-built API integrations but that being said, their support is top notch and they assisted us with the connections we needed. We are not on a top tier plan either but they treat us like an enterprise company.

Brandfolder has allowed us to greatly expand the number of assets we share with our customers and lets us share a wider variety of assets. It has been easy to implement and we've had great support at every stage.

Easy to use Clean Excellent customer service New features added frequently Simple interface

I wish there were "push" features to allow us to send the content directly rather than always have clients have to look for it

The overall process has been really smooth. We had tons of support from brandfolder with the uploading, and getting used to the interface.

Having a one stop place to share images internally as well as vet incoming content from freelancers has been wonderful. This tool has helped us eliminate the duplicate file issues from cross department asset needs, allowing for powerful search as a way of organization. The staff has been great in customizing all of our needs, and being available for any questions.

the tagging process was a bit difficult for us. Some of the automated tags did not line up with our images, and we in-turn had to do a lot of manual tagging for the initial upload.

I appreciate that Brandfolder is constantly improving. Recently they added the ability to customize the page or "brand folder" for the different brands we work on. This is very helpful as a marketing company, since we can offer our clients a tailored assets library that also feels like that brand.

Early on there was some frustration around .eps file types not exporting correctly as a jpeg or png. I believe this issue has since been addressed. I would also appreciate a more seamless drag and drop style editor - like that of a file explorer or a finder on a Mac.

Brandfolder does its job and makes organization easy. The idea of not having to clog inboxes with large files and being able to share information without that concern is great!

Brandfolder is simple to use. It's easy to make changes when you are updating materials and the upload times are fast. The whole process is very manageable to make sure our team has quick access to materials they need.

Sometimes the sorting and resorting when you update files, even with the smallest update, can be confusing for users as they are creatures of habit when looking for files.

Brandfolder has been great for collaboration. It's a great way to share content and resources with our partners and team members in one central location. It's made things very accessible and organized and help makes our teams more self sufficient which in return saves time and makes us more efficient overall.

I like the ease of use. It's incredibly easy to organize things in a way that are easy to find. We are able to tag things that make it incredibly easily searchable which has been a huge time saver.

I have had a few issues with getting things uploaded with videos. When they've been uploaded sometimes they won't upload in the correct MP4 section and I haven't quite been able to figure out what I'm doing incorrectly with that.

This tool is saving me tons of time in distributing assets to partners.

Visual interface! The fact that my partners can see what they are downloading before they download it. I enjoy the Section and Tag sorting because now we are not beholden to one folder structure syntax. Search bar is another huge plus.

I wish that assets with attachments had a way of communicating that better. My partners with low technical acumen are often not sure about what resides in an asset. I also wish the 'Download options' feature was the primary download button. I often upload print files that are overkill for simple presentation decks and fear that my partners are downloading these large print files.

We have a large sales organization spread across multiple offices around the world. We needed a simple way to make finding the right asset or piece of collateral while maintaining brand standards and ensuring the information is up to date. Brandfolder helped with all f this, and their account and support team are great. Always helpful.

Great product support. They have folks available to help you get started with best practices, plus they check in enough to make sure things are going well. If you have a question they can't answer or is afterhours, they'll get back to you quick enough. Might be a day or so, but they always get back to you.

There are some functions I think could be tweaked. I also wish they included "insights" for free as metrics are an important part of DAM. But they charge a fee for the add-on. Minor issues though.

Overall, is a pretty satisfying experience, it does the primary job which is hub an enormous amount of files and the ability to categorize, manage and share them as needed.

It’s a user-friendly collaborative platform that perfectly holds different types of content an format, that the marketing, creative, and e-commerce team uses for different purposes.

I like pretty much all the features of the platform, but it would be nice if you could sync some files with instant messaging work platform like Teams or Slack so that way you don't have to select files and share as a link, just send the file instead.

Brandfolder allows our creative team to provide assets to other departments in a super easy, visually-based interface so that we can streamline our marketing and communicate our brand identity to end users in the fastest way possible.

Ease of use & the incredibly visual platform of Brandfolder makes it easy for creatives like me to quickly find assets so I can get them into my workflow asap.

Nothing to report. If I had to, uploading assets could be a touch easier