Canto
About Canto
Awards and Recognition
Canto Pricing
With the simplest pricing model on the market, you can start using Canto with no confusion and grow as you go. From day one, you can take advantage of: -A customized content experience -Unlimited portals for internal and external sharing -Easy collaboration with hybrid teams and third-party vendors -Asset approval workflows-Sophisticated search -AI enhancements, like facial recognition -Customizable permissions -Integrations with tools and services you know and love -Video-specific features -Detailed reporting -Implementation support and user training Contact us today for a customized quote.
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Most Helpful Reviews for Canto
1 - 5 of 676 Reviews
Pamela
51 - 200 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed June 2022
Canto is a step ahead and in some ways almost too good to be true!
Joseph
Verified reviewer
Performing Arts, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
User-friendly, Secure, Dynamic
Right from the start, the user-friendly nature of the platform ensures that all users, whether trained in asset management and best-practices or not, will be able to explore our content in a dynamic fashion, with very little training necessary to get their bearings. From a seamless upload/download process to an intuitive tagging and keyword system, Canto allows its Administrators full control during the process, including the option to customize additional metadata facets as needed, offering you and your team a curated experience. Canto has revolutionized the way that we store, tag, organize, and share our digital assets while at the same time securing their future integrity. The customer care has been excellent, and the Canto team is committed and engaged at all times.
PROSCanto's user-friendly interface allows for an easy, intuitive platform to host, organize, and share all of our digital assets. Having something that is so intuitive puts all team members at ease, and increases their implementation of the platform in their day-to-day work.
CONSCanto divides its users between three levels: Admin, Collaborator, and Consumer. There is very little that you can't do in Canto. A fully customizable experience for Administrative and Collaborator level users means a great deal of your DAM needs are met. I do feel that the Consumer-level experience can be expanded further, for example: with regards to facial recognition, a Consumer-level user is more than capable of identifying faces within a photograph, but the current constraints of the consumer level does not allow for this level of data input. Overall, this dynamic spark of the Canto platform is sometimes lost at the Consumer-level.
Vendor Response
Thanks for your review! We appreciate the kind words. We're happy to know that Canto allows your team to be at ease while working with digital assets!
Replied January 2020
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Stay Organized In Style - Great for Multiple Users
Overall the experience has been good - customer service is prompt and helpful and they respond quickly to issues. Overall it serve the purpose of organizing, tagging, filtering, searching, downloading and sharing. The feedback has been positive from other users, so long as they can find what they are looking for (and this is due to whomever is in charge, tagging, and doing the organizing). This is not a product that will take care of itself, you need an administrator that is working in the product on a regular basis to make it work.
PROSWe decided to use Canto because of many features including the design, customizability, customer service, large thumbnails, organizational structure, tagging feature, and portal for outside consumers.
CONSYou really need an organized person to keep this DAM working for everyone in your company/business so that the organizational structure makes sense. The less cooks in the kitchen, the better - one person should really spearhead the overall design, tags and org. Overall it works for High-Ed. Must pay attention to the little things (like expiring links to photos or albums) - can get tedious and redundant where you need to fix links if you don't pay attention to these things in the beginning.
Reason for choosing Canto
price point was great for the features offered
Reasons for switching to Canto
The previous product that we were using was outdated and thumbnails were very small - searching for items was painful! Canto is beautiful and a pleasure to use when it's setup correctly and well thought out.
Vendor Response
Thank you for sharing your experience with using Canto!
Replied July 2020
Briana
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed May 2021
Decent product, but would like something better
Overall, our experience with Canto has been decent. I wish they would add the ability to geotag any photo with location info manually. We'll probably switch to a different provider in the next few years if Canto doesn't update and adapt more quickly.
PROSI like having one space for all our photos and being able to share those photos with partners by inviting them to create an account on our platform. It's significantly easier than needing to communicate with 10+ marketing managers every time they need something.
CONSOur information changes relatively often so needing to reupload documents all the time is time consuming and exhausting. I wish edits in real time were possible in a format similar to Nuclino. Also frustrating that the content of documents can't be searched for. Additionally, the Geotag feature is amazing, but only if you have your location preset into the camera's metadata - you can't add in locations later which is extremely frustrating and wouldn't be a difficult feature for Canto to add since they already have the infrastructure.
Vendor Response
We appreciate this feedback, Briana. I'll send your notes over to our product team!
Replied May 2021
Justin
Health, Wellness and Fitness, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
A Good DAM Solution
We originally used personal hard drives and shared network drives for our asset management. Working with vendors for graphics was done via email. We've been able to transfer most of that over to Canto now. A week after launching Canto, HR came to use looking for photos of colleagues. Previously this would've taken hours to find what they were after. However, the AI Smart Tagging made it very easy to do a search for "people", then we added a couple of filters. Within minutes we had hundreds of photos that we sent to HR.
PROSInterface is very intuitive. There is a really good balance between having a turnkey solution and being able to customize things. Custom tags and multiple ways of tagging assets was my biggest priority. There were a few solutions that provided more customization, but would've required more oversight as well. Our small team didn't have the bandwidth for that. Ability to create portals and upload links has been a gamechanger for us in asset distribution and collection. Just hosted a large community fundraiser. We gave each photographer an upload link with the option of some quick tags. We had thousands of images tagged and uploaded into the platform effortlessly. This used to be very time consuming for us.
CONSFacial recognition is pretty weak. They are the larger customer of AWS facial recognition tool. If Canto switched to Google's tool, I feel it'd be much more reliable and function the way it's intended to. As of now, we just opt not to use it. Support could do a better job at recognizing the shortcomings of their product and recommending product enhancements. I often have to request multiple times for something to be an enhancement. I haven't had any follow-up yet, so not sure if they're going to implement things though.
Reason for choosing Canto
Canto did a great job at balancing a turnkey solution that had options for custom tagging that other products in this price range didn't offer.