CapLinked

RATING:

4.48

(119)

About CapLinked

CapLinked is a cloud-based virtual data room for file sharing and document management that helps businesses seeking to exchange confidential documents with third parties. The most common uses of the application include mergers and acquisitions transactions, raising capital, licensing, asset sales and due diligence. CapLinked’s activity dashboard allows users to monitor notifications, view recent activity and manage messages and contacts. Workspace is a secure platform by CapLinked for storing and sharing documents with buyers and sellers. With role-based permissions, users can configure document security and access modes for different user sets. CapLinked's collaboration features allows teammates and external parties to edit and collaborate on a single document withou...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

CapLinked Pricing

Team Plan: Our starter virtual data room plan grants teams access to the secure document sharing and advanced security features they need. Begin with your two week free trial and $149 for the first month following the trial. Each month thereafter is just $299. Enterprise Plan: Our enterprise plan is ideal for companies that conduct due diligence and close deals as part of their core business functions. Enterprise clients receive exclusive access to Concierge Services. Plans can be customized for individual projects, or for multi-workspace use cases. All enterprise clients are assigned a dedicated project manager and you receive free training or setup assistance. All plans include 5GB of data hosting, 10 administrators, and unlimited users.

Starting price: 

$299.00 per month

Free trial: 

Available

Free version: 

Not Available

EZ-Insights Activity Dashboard - Buyer or Investor intent, at-a-glance. Gives Dealmakers Actionable Information. Our new analytics tool empowers dealmakers with critical information about what’s happening in real-time in their virtual data rooms.
Slide 1 of 4

CapLinked Reviews

Overall Rating

4.48

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 119 reviews

User Profile

Penny

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2018

CapLinked is an excellent VDR that is easy to navigate.

This program works perfectly for our needs. The invites sometimes get caught in spam but that's to be expected. Manual invites are simple to send when this happens.

Pros

Reasonably priced, secure and easy to use software. Great customer support! I would definitely recommend this software to anyone looking for a virtual data room.

Response from CapLinked

Hello Penny, We are glad to hear you found our platform cost efficient and straightforward! We hope to work with you again for future projects. Caplinked

Replied December 2019

Anonymous

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2018

Caplinked is powerful and easy to use

Pros

We chose Caplinked for it's easy to use/ fast modern interface, great customer support, powerful features and transparent pricing. They have a lot of features that you won't find in other VDR's (I've tried 3 different competitors). Their customer support really stood out to me as they've been very responsive and personable throughout our entire experience; from on-boarding to day-to-day use. Every member of our team was able to quickly learn the software. I feel very comfortable sharing sensitive and confidential documents through Caplinked.

Response from CapLinked

Hello! We are glad to hear you found our platform user friendly and straightforward! We hope to work with you again for future projects. Caplinked

Replied December 2019

Anonymous

Company size: 10,000+ employees

Time used: Less than 2 years

Review Source: GetApp 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

March 2021

Looking for a new solution

Looking for an alternative and my M&A group agrees.

Pros

Cheap and simplistic. Not a very sophisticated system.

Cons

It's website touts that you have permission control, but you don't, you can NEVER correct, delete, change anyone you have put in your system. The customer service person is snarky and rude. I have used other products at other companies and am very aware of what a quality system can do. This isn't it.

Reasons for choosing CapLinked

I was told because it was cheap.

Response from CapLinked

Hello, Thank you for your review and we appreciate your feedback. We are sorry to hear that you experienced difficulty with navigating user access permissions. CapLinked allows for management of user access with the data room via the Permissions page. Please feel free to reach out our support team resources with any questions for assistance!

Replied March 2021

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

March 2018

It's a good low-cost solution but certainly lacks some of the functionality of a premium service

Was able to conduct file sharing for a sellside M&A process with multiple potential buyers each requiring different permission levels.

Pros

Quickness of uploads, it's a low-cost solution, we also appreciated the amount of data we were to upload and that the pricing was not a variable per page model

Cons

Lack of reporting functions such as well-organized index reports, permission setting, draft mode takes the whole data room offline,

Response from CapLinked

Hello! We are glad to hear you found our platform cost efficient and straightforward! The Activity Tracker provides index reports in several categories. We hope to work with you again for future projects. Caplinked

Replied December 2019

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

4

August 2019

Useful Data Room Service

I advise a lot of early stage companies and turned several clients onto this instead of our home grown solution.

Pros

It is a very robust, lower cost option for companies that need to use a data room for their funding transactions. Especially compared to larger vendors or building an in-house system.

Cons

May not have all the bells and whistles of the larger vendors, but not critical ones. If you don't need every functionality out there, this will work.

Response from CapLinked

Hello! We are glad to hear you experienced ease in using Caplinked security features! We truly appreciate your feedback. We hope to work with you for future projects. Thank you, Caplinked

Replied December 2019

Popular CapLinked Comparisons