All CaptureFast Reviews
1-16 of 16 Reviews
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Sinan
Verified reviewer
Business Supplies and Equipment, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
OCR gate
It can be best option with price and performans for starters.
PROSSAS services are easy to adopt and use.
CONSTheir AI system is not very effective in order to capture the texts
Vendor Response
Thank you very much for your review Sinan! We are glad to see that you liked CaptureFast application and our SAS services. We are improving CaptureFast's capabilities every day and every night in the light of feedbacks from our customers.
Replied October 2018
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Fast! Saved a lot of time
This is the only saas cloud-based data capture solution on the market right now. As a medium size business owner, I couldn't justify paying for an enterprise level solution to eliminate manual data entry. CaptureFast was easy to sign up, their customer support is super helpful. They quickly walked me through how to create templates but their online tutorial is good too. Now my team can import bill of lading PDFs and scan paper docs and export the data in CSV format. We can finally make real BI decisions based on this info.
CONSLooking forward to new features where form with slightly different format can be imported using the same template.
Vendor Response
Thank you very much for your review. We are glad to see wonderful comments like yours from our customers.
Replied October 2018
Anonymous
11-50 employees
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed November 2018
Interesting but needs work
Has some of the features we needed. And the team that’s behind it has been doing it for a while.
CONSLack of features. Over time I think they have what it takes to make it better. But we can’t wait.
Vendor Response
Thank you for your review! We would like to have an opportunity to discuss CaptureFast's features and usage information with you. As much as we see from your review, you didn't experience our software completely. Please contact us for further more details.
Replied November 2018
Aysun
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Perfect document proccesing
It is Easy and self service. I can define my templates after that just scan documents with my phone. Thats all.
CONSI need storage area for my digital documents. After approve my documents on capture fast, i need to keep my papers on it. I can call my documents via search.
Vendor Response
Thank you very much for your review Aysun. We are glad to see wonderful comments like yours from our customers.
Replied October 2018
Blaise
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Great support!
We have had great luck with CaptureFast. The support team is awesome and has changed a lot of the way that the company processes data to help match our invoices and needs. The system itself seems to be functioning all of the time, we haven't had any issues with down time. Overall, it's been a great experience!
PROSThe ability to add in different features to the existing software to help make it better suit your data is my favorite thing about the software.
CONSSometimes on invoices that aren't the basic invoice style (i.e. Quickbooks) it gets hard to create a template that grabs all of the data accurately.
Vendor Response
Thank you very much for your review Blaise! We are glad to see that you liked CaptureFast application and our cool support team!
Replied October 2018
Efe
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Very good Document and Data Capture Service
Before this software, I had to input every data manually, which made me tired and bored. Also, I could not manage to fulfill my duties since data input by hand was very time consuming. After suggesting this service, I saved a lot of time and could concentrate on other duties and did not have to work extra hour that often.
CONSIt took some time to understand how this software works. However, they provided very good assistance and understanding it didn't take too much time.
Vendor Response
Thank you very much for your review Efe. We are glad to see wonderful comments like yours from our customers.
Replied October 2018
Hamish
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Sales are more easier
Great, making the lives of me and my team easier
PROSCapturefast let us streamline our sales process allowing us more time to sell our products and servcies to more people!
CONSNot much to fault, whenever we had an issue or question it was anwsered or corrected
Vendor Response
Thank you very much for your review Hamish! We are glad to see that you liked CaptureFast application and our user-friendly interface.
Replied November 2018
Jean Carlos
Computer Software, 51-200 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Great funcionalities
Selector of fields; format of saved file; fast to process data; great interface.
CONSprice; format to input files; usage of API on basic.
Vendor Response
Thank you very much for your review Jean! We are providing various packages from free to enterprise membership for whom willing to use CaptureFast. New input file formats and API integrations are also scheduled for 2019 roadmap calendar.
Replied November 2018
srikanth
Staffing and Recruiting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Srikanth's review
The platform us user friendly and robust
CONSLow resolution documents can't be processed.
Vendor Response
Thank you very much for your review Srikanth. We have different solutions for low resolution documents like changing format type etc. Our team is always on duty to support our valuable customers.
Replied February 2019
Mayra
Verified reviewer
Internet, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Works after you learn it
It was interesting, it’s not a feature I need at the moment, but I did recommend it to some friends
PROSI lights that you were able to scan documents and create templates to avoid manually entering the data
CONSThe con was having to click on each field and naming it and categorizing it
Vendor Response
Thank you very much for your review Mayra! We are working on auto naming and categorizing feature for CaptureFast that scheduled for 2019 roadmap calendar.
Replied November 2018
Suzan
Human Resources, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Great experience in document processing
Customisable and easy to use for your own business. Email output option is very useful for those who dont have professional IT infrastructures. Fast and helpful customer service.
Vendor Response
Thank you very much for your review Suzan. We are glad to see wonderful comments like yours from our customers.
Replied October 2018
Anonymous
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
We use Capturefast for our application forms. It's super flexible and easily integrated.
Set-up is very intuitive and easy. It only takes a few minutes to create a new template/document. And then once it's set-up, it works very effectively. The mobile app especially is very robust. It works very well in the field.
CONSEven though it has various output formats and integrations on the way, it would be good to have it integrated with some other daily used business applications. However customers support was very helpful in listening to our organization's needs.
Vendor Response
Thank you very much for your review. We are glad to see wonderful comments like yours from our customers.
Replied October 2018
Rudy
Hospital & Health Care, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
great solution if you need something that is not resource intensive
overall it is a good option if you need a DMR solution that doesn't require a lot of computer resources.
PROSthe fact that it is cloud based means that you won't be using up precious IT resources.
CONSI didn't like that you have to upload the document to their server first. We can't always do that due to Hippa regulations.
Vendor Response
Thank you very much for your review Rudy. We are aware of the circumstances about HIPPA regulations. This is why we provide enterprise solutions for the healthcare industry. On the other hand, CaptureFast also planned to use our product with HIPPA regulation in late 2019.
Replied November 2018
Benjamin
Food & Beverages, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Great software
I get exclusive offer and able to submit reviews with ease work great overall great product will use again
PROSIt easy to use great product will use again outstanding job the development did creating this software would give it 5 stars but it lags sometime but overall good product
CONSSometimes lags but overall good works great I'll give it 4 stars because it sometimes lags but overall good product
Vendor Response
Thank you very much for your review Benjamin!
Replied September 2018
Anonymous
11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
We use Capture Fast for our invoice processing needs
It's easy to use and we can export just related data to our own excel sheets. Nice recognition technology.
CONSGenerating templates takes a little time but once it's done, pretty easy to use for everyone in the team.
Vendor Response
Thank you very much for your review. We are glad to see wonderful comments like yours from our customers.
Replied October 2018
Rama
Real Estate, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Smart Application
I’m pleased with the easy of use. It’s very helpful and gets the job done faster.
CONSNo real complaints. It works well and nothing to complain about.
Vendor Response
Thank you very much for your review Rama! We are glad to see that you liked CaptureFast application and our user-friendly interface.
Replied October 2018