--- title: "Caya Software Reviews, Demo & Pricing - 2026" description: "Review of Caya Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cms/caya-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / Caya Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/cms/caya-profile/alternatives/) # Caya Review From €9.99-€79.99 3 plans Wondering if Caya is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Caya 4.6 [(24)](https://www.softwareadvice.com/cms/caya-profile/#reviews) Pricing Pricing available upon request ### About Caya The Caya Document Automation Suite is an end-to-end platform for intelligent document processing (IDP). Postal mail, email attachments and uploads all arrive in one inbox, where they are read out and passed on according to defined rules. The suite consists of three products: Post Scan: digitisation of physical mail in scan centres in Germany. Document Extractions: extraction of content from documents using AI and deep OCR. Document Automations: rule-based routing of documents and extracted data to people, departments, folders and more than 130 connected systems, including DATEV and SAP. All documents are processed and stored in Germany. Caya is GoBD and GDPR compliant and certified to ISO 27001. Do you work for Caya? [Manage this product listing](https://www.g2.com/products/caya/claim_requests/new?auto=true) Wondering if Caya is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. ## Caya User Interface ## Popular Caya Alternatives Main Product Caya 4.6 [(24)](https://www.softwareadvice.com/cms/caya-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.52Value for money - 4.85Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2924)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Cognito Forms](https://www.softwareadvice.com/form-builder/cognito-forms-profile/) 4.7 [(215)](https://www.softwareadvice.com/form-builder/cognito-forms-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.74Value for money - 4.46Customer support - 4.59Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ASSIST](https://www.softwareadvice.com/product/521985-ASSIST/) 4.9 [(15)](https://www.softwareadvice.com/product/521985-ASSIST/#reviews) Ratings Breakdown - 5.0Ease of use - 4.87Value for money - 4.93Customer support - 4.93Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [AutoEntry](https://www.softwareadvice.com/accounting/autoentry-profile/) 4.4 [(227)](https://www.softwareadvice.com/accounting/autoentry-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.27Value for money - 4.37Customer support - 4.41Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Appen](https://www.softwareadvice.com/translation-management/appen-profile/) 4.1 [(40)](https://www.softwareadvice.com/translation-management/appen-profile/reviews/) Ratings Breakdown - 3.95Ease of use - 4.03Value for money - 3.75Customer support - 3.98Functionality Pricing Available upon request Get Price ## Caya Pricing and Plans Starting price: €9.99 Free Trial Free Version Essentials €9.99 per user No plan information available Standard €24.99 per user No plan information available Professional €79.99 per user No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Caya Features - Popular features found in Document Management Access Controls/Permissions Archiving & Retention Collaboration Tools Compliance Tracking Document Classification Document Editing Document Generation Electronic Signature File Conversion File Sharing Third-Party Integrations Version Control - More features of Caya Activity Dashboard Alerts/Notifications Audit Management Commenting/Notes Configurable Workflow Data Capture and Transfer Data Import/Export Data Retrieval Digital Signature Document Automation Document Capture Document Management Document Storage Drag & Drop Email Management File Management File Recovery Full Text Search Optical Character Recognition Search/Filter Secure Data Storage SSL Security Tagging Workflow Management ## Caya Integrations ContractHero Integration rated undefined from -1 review Zendesk Sell Integration rated undefined from -1 review Accountable Integration rated undefined from -1 review mailparser.io Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Parseur Integration rated undefined from -1 review See all 54 integrations ## Caya User Reviews ## Caya customer ratings - Overall rating: 4.6/5 - Total reviews: 24 ### Rating distribution - 5 stars: 15 reviews (63%) - 4 stars: 9 reviews (38%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- Have you used Caya and would like to share your experience with others? ### Caya User Experience - Overall rating: 4/5 - Reviewer: Christian W. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Scan service for mail. Automated workflows for document processing via Zapier and Make #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Scan service for physical Mail. You can access the scans worldwide #### Cons Not enough workflows, with workflows (and without it's a quite dumb service, so you really need them) rarter expensive --- ### Beste Postapp ever! - Overall rating: 5/5 - Reviewer: Hans Henning G. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Sehr angenehm und komfortable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Einfach keine physische Adresse mehr zu haben, befreit ungemein. Sehr einfach zu bedienen! #### Cons Nichts. Ich bin 100% zufrieden! Keine Einschränkungen #### Reasons for choosing Caya nein --- ### Beste Software nach meinen Tests - Overall rating: 4/5 - Reviewer: Sascha B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Da ich viel im Ausland unterwegs bin, ist für mich die elektronische Zustellung der Post unabdingbar. Mit CAYA kann ich sicherstellen, dass meine Dokumente OCR fähig revisionssicher abgelegt werden und ich selbst entscheiden kann, welche Dokumente ich postalisch benötige und welche nicht. Der Aufwand, die Dokumente, wie bisher, manuell zu scannen und zu verarbeiten ist somit gleich null. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Die Übersichtlichkeit und die Einfachheit der Bedienung. Die Dokumente sind gut aufbereitet und OCR fähig lesbar. Die Zustellung erfolgt (i.d.R.) relativ schnell und zuverlässig. Es ist auch möglich, mehrere Adressen gleichzeitig zu verarbeiten. Alles in allem sind wir sehr zufrieden mit dem System. #### Cons Die Geschwindigkeit der APP lässt manches mal zu Wünschen übrig. Die Automatische Erkennung des Absenders funktioniert nicht immer einwandfrei. Ärgerlich ist die umständliche Zustellung von Warensendungen, was jedoch mit CAYA nichts zu tun hat. Hier werden die Dokumente geöffnet und fotografiert. Im Business Paket sollte eine mehrfache statt nur monatliche Zustellung inklusive sein. Selten erfolgt eine Zustellung in einem größeren, zeitlichen Rahmen. --- ### Great solution for managing your physical mail from anywhere on the world - Overall rating: 5/5 - Reviewer: Stefan B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Caya helps to manage my physical mail and I no longer miss payments, etc. It helps in sorting and categorising the mail and you can decide in advance which documents are really necessary in physical form. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros All mail is digitized and made available to me as a document in my inbox. This allows me to sort and file my physical documents directly in an OCR-optimised way. #### Cons The request for physical documents sometimes takes a long time. Support is only by email, which makes it more difficult for quick solutions. #### Reasons for choosing Caya Together with my wife, we are digital nomads and travel a lot. Therefore, it was important for us to have a solution for a digital mailbox. --- ### Modernes Arbeiten leicht gemacht - Overall rating: 5/5 - Reviewer: Marie C. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In einer Post-Corona-Arbeitswelt ist das Arbeiten von Zuhause für viele eine Selbstverständlichkeit geworden. Auch wir sind 2020 den Schritt gegangen und arbeiten nun "von überall". Aber was passiert mit der Post, die man immer noch bekommt? Dank CAYA ist das für uns kein Problem. Die Post ist direkt digital. Und verschlagwortet! Und wenn man doch mal etwas im Original braucht, lässt man es sich schicken! Toller Service! #### Cons Das einzige, was ich manchmal blöd finde ist, dass die Briefumschläge mit eingescannt werden. Macht die PDFs unnötig groß. Hat aber vielleicht rechtliche Gründe. --- ### Gute Software auf dem Weg zu einem digitalen Unternehmen - Overall rating: 5/5 - Reviewer: Johanna R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Der Gesamteindruck ist sehr gut. Die Post wird direkt ins E-Mail-Postfach gescannt. Dadurch wird ein essentieller Arbeitsschritt im Unternehmensalltag eingespart. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Die Einrichtung zu Beginn hat sehr gut geklappt. Das neue Feature der E-Mail-Weiterleitung unterstützt uns sehr bei der Bearbeitung der Post, da so der Schriftverkehr in ein Postfach geleitet wird. #### Cons Die Abos für die Nachsendeaufträge funktionieren nur für die Deutsche Post. Für andere Anbieter, wie beispielsweise die Citipost muss zusätzlich ein Nachsendeauftrag eingerichtet werden. --- ### Caya makes life easier - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered It is possible to work more stress-free, since the walk to the mailbox is eliminated. In addition, you have all the documents in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We used Caya because we often work remotely. The service is decently priced and the data processing tools are just great. From direct marking and editing of the scanned PDFs to forwarding and good archiving as well as sending the originals, everything works flawlessly. We have often recommended CAYA to our acquaintances! #### Cons Unfortunately, the direct payment function for invoices does not work for us. The connection to the bank breaks. #### Reasons for switching to Caya eScan was not userfriendly --- ### CAYA im Tagesgeschäft - Overall rating: 5/5 - Reviewer: Jürgen S. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Das Programmsystem ist abgerundet, bietet alle notwendigen Funktionen, die wir benötigen und wir sind seit vielen Jahren sehr zufrieden - auch vom Preis-Leistungs-Verhältnis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Das System ist einfach zu bedienen und kann auf dem Desktop und in der APP die anfallende Korrespondenz nachhaltig positiv unterstützen. Dadurch reduzieren sich die traditionellen Papierarbeiten drastisch und man ist örtlich flexibel immer informiert. #### Cons Bisher keine negativen Punkte festgestellt. --- ### Caya ist perfekt für Leute die viel unterwegs sind. - Overall rating: 4/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered GoBD Konforme Dokuemntenanlage, kein festes Büro. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Scan service fast perfekt, OCR, Tagging, Bezahlen von Rechnungen aus der App heraus, rechtskonforme Dokumentenablage. #### Cons Nur der Grundservice beinhaltet monatlichen Dokumenten Versand. Versand ein wenig teuer. Keine 2 Facto Autorisierung. Probleme mit lokalen Behörden und Banken mit dem Postnachsendeauftrag. --- ### I can easily organise my trip and have no loss in the correspondence - Overall rating: 5/5 - Reviewer: Richard K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I can easy manage my travels #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to handle and it is web-/appbased. So I can use it everywhere. #### Cons The delivery outside of Caya is problem for me. 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