Centralpoint Software

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About Centralpoint

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based Knowledge Management solution. It is in use by over 350 organizations worldwide, and is typically used as an enterprise grade Intranet, and/or for private, log in solutions for partners and clients. Centralpoint aggregates disparate data (structured and unstructured) automatically, via it’s scheduled Data Transfer routines. Centralpoint also provides data mining, and metadata enrichment in which to maximize federate search for all users based on their roles. Centralpoint easily integrates with back office technologies such as SharePoint, Peop...
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Centralpoint User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

5

Showing 7 reviews

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

One Central Point

Pros

Centralpoint has a ton of pre-built features and is able to source data from many different locations. The search is quick and can be used to filter data sets.

Cons

It can be overwhelming since there are so many different modules.

Frank

Company size: 1,001-5,000 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Easy to use robust website solution that scales.

We have several self-hosted web sites that run on CentralPoint and are very happy with them. The Audience role is a powerful tool once we learned how to use it. They helped us set up the synchronization from development => user acceptance => production even though they are on different machines.

Pros

Pros: We have been using Central Point for several years. It works very well out of the box, but it can be customized to meet your needs. There is excellent support from the vendor. They are constantly helping us get maximum benefit from the system. We connect to both DB2 and MS/SQL databases with no problem. Their code is well maintained - they push updates on a regular basis that increases functionality.

Cons

You have to be organized in order to use the system to its fullest potential. It took us a while to figure that out.

Greg

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

January 2018

CentralPoint has pretty much every feature you could want for a website.

We have both our public site and our intranet on CentralPoint, and the consistency between them and the ability to carve out individual audiences and roles is great.

Pros

A lot of pre-established modules for specific functions that can be customized as needed. It's nice to be able to take advantage of upgrades or programming that benefit numerous clients and that the options and programming evolve with the industry trends.

Cons

While I find CentralPoint pretty user-friendly, I can see how some individuals without much experience in managing web content could struggle some with making their own customizations or building certain types of content.

User Profile

Mas Adiana

Verified reviewer

Company size: 10,000+ employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

Centralized data on one point

Pros

It has an easy and simple solution to channel all the data from various outside offices that we have into one data warehouse. All our data and document can be distributed easily and securely with it.

Cons

It is a complex software that need an expert to manage and setting it up.

Peter

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Excellent Platform for Multi-Hospital System

We are very happy with the CentralPoint product and investigating moving our intranet from SharePoint to the platform.

Pros

CentralPoint is a very solid product with extensive features and modules. The system allows us to handle multiple affiliates or audiences on a single platform and as a result we require fewer resources to support our websites. Although CentralPoint has many options for basic department end users it is very easy to create logins and train how to update their specific pages. Support is excellent and Oxcyon provides an issue tracking system. We are a large healthcare system with many requests. All are answered and resolved quickly. I can think of nothing we have asked for that has not been accommodated.

Cons

There are many features which can be overwhelming. Certain modules need to be modernized and made easier for the user.

Tina

Company size: 201-500 employees

Industry: Primary/Secondary Education

Time used: Less than 6 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2017

Complete office solution

Pros

Centralpoint incorporates everything electronically: our website, our documents, workflow, etc. We are still in the design/setup phase, but everyone there has been so accommodating with everything that we ask.

Joseph

Company size: 51-200 employees

Industry: Chemicals

Time used: Less than 6 months

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

January 2017

Joe P. - Pressure sensitive tape manufacturing

We have been working with Centralpoint for several years. We find the ease of use in presenting hundreds of products with comparative technical details and supporting publications places our company as one of the most responsive in our industry. The system enables engineers and purchasing clients to select Adchem over its much larger competitors.

Pros

Ability to add and link technical documentation to products, applications, markets, technical support information maintaining continuity

Cons

Periodic system updates