All Citavi Reviews
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Ganjar
Verified reviewer
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Reference Manager and Knowledge Manager in One Pack
Citavi is a reference manager which works well with various word processor software. However, Citavi is more than reference manager. It also provides tools for users to quote important texts, to write summary and to arrange the references according to your article's structure. After you have done those, when you are working with your article, Citavi will detect the current chapter of your article and will show you relevant references and knowledge (those quotations and summaries that you have made before). Very handy! Citavi also provides a free student version which allows users to manage up to 100 references. This is very generous, considering Citavi has excellent features necessary for writing scientific articles.
CONSCitavi does not work on Mac. Users need to install third party software to allow Citavi in a Mac. That's a shame since this limits the user base.
Vendor Response
Dear Ganjar, Thanks so much for your review! I'm very glad to hear that you like Citavi so much. Regarding Mac compatibility, you'll be happy to hear that we are currently working on an online version that will work with Mac and Linux computers. It should be available later this year.
Replied February 2019
Paul
Higher Education, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
The must have Literature program for research and education
By using a literature program you want to collect knowledge and want to share it. Working together in a team can be done now with the cloud version very easily without boundaries. Making comments, notes and using the citations for the resulting article can be done quickly and efficiently.
PROSThe list of features is very long. All in all it is the easyness of using the program at first which makes it possible to use it for beginners and also later on for real research. We can make Citavi as required for our students without making them troubles - it is the opposite. Often students discover that they get more time concentrating on the content and do not have to think about citation rules, e.g.
CONSFor sure there are missing features - this is always the case when you use a software as this is a living process. But the missing points are on a high level. Often it could be discovered that they have been built in already when asking the support people. So, there is no speacial feature which could be presented here.
Reason for choosing Citavi
First of all the easyness. The software is much "lighter" than other products. A very important point also is support: I never have seen any company in the last 30 years which is quicker but also coming to the point than Citavi. And we as university are not combined in any way with this company, we also have other software products for literature out of which I could choose from.
Vendor Response
Thank you very much for your kind review and detailed comments! We're very glad to hear that you think that Citavi is easy for students to learn but can also support more intense research later on. We're also very glad to hear that you've had a good experience with our support team!
Replied June 2021
Anonymous
1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2022
Good software for reference management
The category function, where you can categorize your literature sources, meaning divide your literature sources per topic. You can take notes or extract portion of a document and label it as direct or indirect citation
CONSIt's free of charge until 100 references. This is few for a normal project/manuscript or for a thesis
Miriam
Writing and Editing, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
The best knowledge organisation programme
- It offers everything you need for research (finding texts, analysing texts, formatting the in-text citations and the Works Cited, etc.) - It helps you keep track of your tasks (which texts do I still have to read/scan/borrow, etc.) - The customisable categories and keywords are extremely helpful when you quickly need to find all titles concerned with a specific topic. - Allows you to compile grouped lists of titles (e.g. all titles from a certain time span or all titles within a certain category). - Allows you to search all of your quotes and all OCR’d pdfs in your project at once. - The support is phenomenal! They answer extremely fast and always propose helpful individual solutions. I once had a pretty big bug in my project and the support spend several days solving it – even though I’m only a PhD student. Long story short: I couldn’t write my PhD thesis without Citavi.
CONSIt might be a bit too complex for undergraduate students, but with their 10-25 pages papers and 30 secondary sources max, they don’t need a knowledge management system anyways. I’d say the best time to start using Citavi is in your first M.A. semester.
Vendor Response
Thank you very much for taking the time to write a review. I'm very glad to hear that you've found Citavi to be so helpful for writing your PhD thesis!
Replied June 2021
Jakob
Research, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Extremely powerful tool, withoud which I could not work
I have been using Citavi since my last years of high school all through university and for my PhD thesis. Without citavi, I would not know how to effectively organize my sources. With citavi, it is super easy to keep track of thousands of sources and also retrieve them again after years, even if you didnt know anymore that you have a source.
PROSThe product is incredibly powerful. In my opinion, there are two core functions: on the one hand, you can use Citavi to organize materials (like papers and other files). On the other hand, you can use citavi to facilitate citing those materials when writing papers. But, you do not have to use both. Already, the organizing function is incredibly powerful.
CONSPersonally, I am not missing anything. But you have to keep in mind that it is an incredible powerful tool, so you need time to discover those functions you need most.
Vendor Response
Thank you for taking the time to write a review, and glad to hear that you like Citavi so much.
Replied September 2021
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Great software and solid support
Our experience has been mostly positive, although our few encounters with others besides our sales contact has not been great. The company needs to have a more responsive tech support team willing to talk with customers on the phone. They keep wanting to deflect us to Q&As and email questions. Since we are in North America and Citavi is in Europe, this can mean at least 24 hours before our query is read and responded to.
PROSCan be adaptable to our house style, has gatekeeper functionality, quite easy to learn and use
CONSSupport is not as responsive as we had hoped; The Rep on the sales side has saved us from extreme frustration; support people unwilling to help in any way besides email - which we find inflexible and counter to our reasons for choosing this provider. Citavi is lucky to have that rep on their team!
Vendor Response
Thanks for your review, and please accept my apologies for our support team not living up to your expectations! Since we are a small company, we unfortunately can't provide 24/7 support yet. Our support hours do indeed reflect our European location. However, we aim for a 12-hour maximum response time for questions from anywhere in the world. I am sorry that this was not the case for you, and I will work with my colleagues to ensure that this doesn't happen again. We always begin with email as it allows us to use screenshots, attach guides, share links to FAQs, or send a link to a chapter in our 500+ page manual. We usually can resolve problems quickly, and we currently have a 97% satisfaction rate: www.citavi.com/rating For issues that can't be fixed via email, we set up a live support session, which lets us view the customer's screen. I am very sorry that you had such a bad experience. We will work to ensure that future interactions with our support team will be positive ones!
Replied May 2019
Peter
Education Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
It's perfect!
I am writing papers in social science/education. (you should give the item education without management to your 'industry drop down menu). It's so helpful in gathering sources quickly and not always re-search citations again. I would never miss it.
PROSCITAVI is a SUPER stable, easy to use and useful program. Within years of working with it I collected 1635 sources, many with quotations and some with full text. The most extreme example for its value: I wanted to contribute to a scientific discussion in a journal where the deadline was already over. But since they were also interested in my statement, they gave me 5 days for the article. So I wrote a theoretical statement about sience in a certain context of 22 pages within only 5 days (working day and night ;-}} ). Without CITAVI I would have needed at least 14 days!!!! I really would never miss it!
CONSI am sorry. I worked with Citavi for years (Vers. 2?) and never found a spare wish.
Reasons for switching to Citavi
Because of all the quality mentioned. This was a program, which no other one I found in the internet at that time I switched could comped. AND I WAS RIGHT!
Bryan
Legal Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Citavi 6.0 Review
Citavi is a comprehensive software that can handle reference management, annotation, outlining, organization, citation, and more. I use it daily for my scholarship requirements at my university and to work on my dissertation. I can't imagine managing all of my resources, annotations and ideas without it. It's absolutely essential for me and I would highly recommend it. I've also found the Citavi support team to be outstanding - very knowledgeable and I've always received a response within 24 hours.
CONSVery little. It could be a bit more user friendly, especially with citations, and can be occasionally buggy, but that's because it has so much functionality.
Vendor Response
What a beautiful review. Thank you so much, Bryan! Please note that our support area at https://help.citavi.com/en allows you not only to ask questions and report bugs, but also to share your ideas with us. All the best for the completion of your dissertation with Citavi!
Replied June 2019
Thomas
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Organizing
Citavi allows me to manage a big part of my scientific work at one place
PROSThe possibility to link dozens of scientific sources, to analyse literature digitally, to import literature sources directly from the internet and to manage bibliographies when writig publications is great, because ist is so easy and reliable.
CONSThe export of all the citations and comments out of one single source should become less laborious.
Reasons for switching to Citavi
The Reference Manager was a literature management system, Citavi is in addition to that a knowledge management system.
Vendor Response
Thanks for your kind words and for your feedback regarding the export of quotations and comments from a reference! It's currently possible to do this by creating a selection and then creating an annotated bibliography that includes quotations.
Replied February 2021
Tim
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Absolutely recommended for scientific work
I used Citavi mainly during my studies to write scientific papers.
PROSThe automatic creation of the literature list and the function to load bibliographic information based on the DOI have saved me days of error-prone work. The knowledge management functions are also good, even if I have not used them so intensively.
CONSI often had problems with the Word plugin. In this case, Citavi sometimes crashed completely. There are workarounds for this on the internet, but it's still not ideal.
Vendor Response
Thanks for taking the time to write a review. Regarding the crash when using the Word add-in, feel free to reach out to our Support Team at support@citavi.com as they may be able to assist you further on this matter.
Replied September 2021
Lorenzo
Verified reviewer
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
El mejor gestor de citas bibliográficas y referencias del mercado.
Lo he utilizado desde hace aproximadamente 5 años, desde su versión 5 hasta la más reciente, sumamente útil para crear mis "bibliotecas" digitales y realizar de forma organizada mis lecturas.
PROSPermite gestionar una gran cantidad de material bibliográfico, así como su captura mediante la extensión del explorador web, y su facilidad de manejo mediante el Plug-in de Citavi en Word, haciendo posible añadir citas textuales y sus respectivas referencias de manera sencilla en nuestros escritos, lo cual posibilita que los procesos de lectura y escritura vayan de la mano en todo momento.
CONSEl único aspecto negativo se debe a que no cuenta con un plug-in para software libre de procesamiento de textos, como lo es OpenOffice.
Reason for choosing Citavi
Precio y la posibilidad de poderlo utilizar en diferentes equipos propios de trabajo (computadoras) con una misma licencia.
Reasons for switching to Citavi
Hice el cambio debido a que Citavi me permite exportar citas textuales junto al formato de referencia bibliográfica que deseemos utilizar a Word, así como, su sencilla sincronización con un proyecto que estemos trabajando, lo cual permite actualizar tanto el formato de referencia (APA, Chicago, etc.) como la versión del mismo.
Mohammad
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Allgemeine Erfahrung mit Citavi
Alles in einem ist Citavi ein gut geeignetes Toll, wenn man bereits einige Zeit auf dem Feld der wissenschaftlichen Forschung ist und kein Problem mit einem nicht intuitiv bedienbarem Softwareinterface hat. Besonders geeignet ist die Software für Personen, die Wert auf eine Literaturstrukturierung legen, Citavi wird in diesem Fall auf jeden Fall Abhilfe schaffen!
PROSDer größte Vorteil von Citavi ist wahrscheinlich die Intention der Software, eine umfangreiche Literatur- und Wissensverwaltung zu ermöglichen, weshalb sie hauptsächlich von mir genutzt wird. Konkret gesagt kann man mit ihr gut Ideen strukturieren und Texte analysieren und behält so einen Überblick beim Schreiben einer wissenschaftlichen Arbeit. Lobenswert ist zudem das Recherchetool sowie der Internet - Picker, mit dem Informationen simpel inkludiert werden können. Ferner ist die Teamfunktion ziemlich praktisch, denn durch diese wird eine Zusammenarbeit an den Quellen bzw. der Literatur im Allgemeinen ermöglicht. Bücher können zudem per ISBN importiert werde, was ebenfalls ziemlich sinnvoll ist. Abschließend sind noch die einfache Integration in Microsoft Word sowie die Möglichkeit in der Cloud zu arbeiten positiv erwähnenswert. Alles in einem kommt man auch mit der kostenfreien Variante weit!
CONSNegativ anzumerken sind erfahrungsbasierte Verluste von Daten und das Softwareinterface. Letzteres ist nämlich meiner Meinung nach sehr unübersichtlich und nicht anfängerfreundlich gestaltet, an dieser Stelle ist die Beachtung der UX leider zu kurz gekommen.
Frédéric
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Gestionnaire de connaissances
Pour moi le meilleur, grace à ce gestionnaire de connaissances. Il nécessite un temps d’adaptation pour être bien maîtrisé, mais s’utilise assez facilement si on reste sur les fonctions de base référencement, citation.
PROSEn plus de la gestion bibliographique citavi gère les connaissances, c.-à-d. toutes les notes, surlignages associés à un article qui peuvent être classées et cherchées. La citation dans Word se fait par recherche de la référence ou de la connaissance associée, plus besoin de se souvenir de la publi, juste de ce qu’il y a dedans. Plugin citation, plugin capture, travail collaboratif. Une version gratuite permet de gérer 100 citations par bibliothèque créées. Peu s’utiliser comme une GED pour les plus débrouillards
CONSAssez pratique en mode une bibliothèque = 1 thèse / articles, un peu plus compliqué quand on cherche à n’avoir qu’une bibliothèque pour tout, cours, articles, pour tout organiser correctement (>700 réf). Les références doivent alors être gérées par catégorie plutôt qu’en « chapitre ». Le gestionnaire de connaissances nécessite un temps de prise en mains pour comprendre les différents types de référencement.
Vendor Response
Thanks so much for taking the time to write a review. We're very glad to hear that you find the knowledge management features useful!
Replied June 2021
Ca
Higher Education, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Hilfreiches Instrument zur Literaturverwaltung für Forschung & Publikation - auch für Teams
sehr viele verschiedene Möglichkeiten zur Literaturverwaltung, hohe Anpassungsfähigkeit an individuelle Wünsche und Bedürfnisse; guter Support;
PROSDie systematischen Literaturrecherchen können mit Citavi sehr gut organisiert, strukturiert und verwaltet werden. Ich benötige keine zusätzlichen Excel-Listen o.ä. Sehr hilfreich finde ich die verschiedenen Varianten zur Textannotierung und die unterschiedlichen Verknüpfungsmöglichkeiten mit meinen Texten. z.T. sind verlagsspezifische Zitierstile hinterlegt, das ist sehr komfortabel; Arbeiten im Team mit gemeinsamen Cloud-Projekten ist gut möglich.
CONSBeim Umzug von Citavi 5 (lokales Projekt) auf Citavi 6 (Cloud-Projekt) gingen Anhänge, Verknüpfungen und vereinzelt Titel verloren. Damals umfasste das Projekt ca. 1500 Titel. Die Anleitungen im Handbuch dazu fand ich nicht ausreichend. Der Support war bemüht mir zu helfen, es konnte aber nicht das gesamte Projekt gerettet werden.
Vendor Response
Thanks for your review! I am sorry to hear about the issues you experienced when switching from Citavi 5 to Citavi 6 and that the problem couldn't be resolved. If you ever want us to take another look, please just contact our support team again!
Replied June 2021
Anna
Education Management, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
DAS Tool zur Literaturverwaltung mit ausgezeichnetem Support
Eine sehr gute Software ohne Schnick-schnack, die sich ständig weiterentwickelt mit einem qualitativ sehr hochwertigen Support. Bei richtiger Verwendung spart die Software viel Zeit und Nerven
PROS- Zentrales Management der Metadaten an einer Stelle (Autorenname, Journal etc.) - Zitierstile jeglicher Journals (international) enthalten, immer aktuell und mit einem Klick umstellbar - Citavi-Picker, mit einem Klick Quellen importieren (spart sehr viel Zeit) - Sehr schneller und sehr guter Kundensupport, auch am Wochenende - Arbeit mit mehreren Autoren an einem Projekt möglich - Verschlagwortung der Artikel, Zitate etc. möglich - Export nach Excel, z.B. für Meta-Analysen der verwendeten Literatur
CONS- Je nach Version lädt Word das Citavi Add-in manchmal nicht, kann einfach behoben werden (Optionen - Add-ins)
Reasons for switching to Citavi
Word ist nicht ausreichend für umfangreichere Abschlussarbeiten (Master, Dissertation) und sehr ungeeignet für Veröffentlichungen in unterschiedlichen Journals.
Raúl
Verified reviewer
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT