About Click2Mail

Click2Mail is a cloud-based web-to-print solution that helps small to large enterprises manage mailing lists, projects, orders and more. It enables users to upload multiple documents on the platform and retrieve specific files from the database via search functionality.

Click2Mail allows businesses to track order history with details including invoice number, job ID, completion status and order quantity. It comes with an address book, which lets managers add customers' contact details and mailing addresses in the system. Additionally, users can download design templates in PDF format and schedule mailing orders as per individual requirements.

Click2Mail comes with an application programming interface (API), which allows ...


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47 Reviews of Click2Mail

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Showing 1 - 20 of 47 results

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February 2015

Miguel Angel from Palma Financial Services, Inc./ Miguel Angel Palma, CPA/PFS

Verified Reviewer

Company Size: 2-10 employees

Time Used: Free Trial

Review Source: GetApp


February 2015

Excellent Service from Carly @ Click2Mail

After struggling with a number of mailing companies for the last 2 years, we were referred to Click 2 Mail and our experience has been superb. Furthermore, our results have exceeded the industry standard of 1%. Carly, is very knowledgeable, helpful, personable and timely with her responses. She goes well beyond her responsibilities. We are in the process of completing our 3rd mailing for a total of 10K pieces and the whole process has gone without a hitch. Everyone at Click2Mail is wonderful and in effort to contact Carly we spoke to Anita and she was able to answer all of our questions without every working on our account in the past. They have a lifetime client with www.mpalma.com

Pros

Help with design and excellent prices. Amazing customer service.

Cons

They are in the east coast and the difference in hours can be challenging. The automatic emails are annoying

September 2017

Jeremy from EM Global, LLC

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

BEST MAILING SYSTEM EVER!!!!

Use to mail postcards, letters, bills, etc. They are a full-service mailing company. No monthly fees and the prices are very affordable and I would highly recommend.

Pros

I have used this product for almost a year and LOVE IT! I have it setup so when I input a new prospect it connects to click2mail and sends them information about your company. I use Google Sheets and have it connected. The pricing on this is very fair. You can send 3 postcards or 5000 postcards. They send it out the next day. I use Click2Mail for all my certified letters, which is a lot easier than doing it yourself. I would Highly recommend Click2Mail. The best part there is no monthly fees or ridiculous fees.

Cons

I honestly can't think of any cons. I would say since I have to say something. I wish they developed an app for the Ipad. That would be a very nice feature.

Response from Click2Mail

Replied October 2017

Thank you for your kind words Jeremy, we work hard to make mailing easy and it sounds like we've succeeded for you. Regarding the iPad app, we appreciate the advice and wanted to let you know that we've got two iPad apps in the works: an Add-in for mailing from within Microsoft Word for iOS and a fun app for sending photo notecards with just a couple of taps. Stay tuned!

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

2.0

Functionality

2.0

November 2018

Had some major issues

Pros

I couldn't find a cheaper option out there that was as responsive as Click2Mail.

Cons

We did an integration with Click2Mail and their documentation is sorely lacking. It made it difficult because their tech support is not the best. We continued to have issues with them as bugs in their system popped up, which was a bummer because we were mailing letters that needed to be timed correctly.

Response from Click2Mail

Replied December 2018

We sincerely regret any difficulties you've experienced in using Click2Mail and invite you to contact us directly for assistance in resolving the issues you've reported. You can reach us at support@click2mail.com or 1-866-665-2787. We work hard to provide highly responsive technical support and always welcome suggestions or recommendations for improvements in our documentation or systems.

February 2019

Marcy from Detroit District Dental Society

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Exceed my expectations everytime

Overall experience very positive. The production turn around time is amazing. I uploaded a document on a Friday later afternoon and the final product was out in the mail and to my office by Monday afternoon

Pros

I do not have a lot of experience with layout and setting up items for print. The download templates for each product make it much easier to quickly and easily design a project to be uploaded and printed via Quick2 Mail. When the final product arrived I was very happy with the quality of the paper, the printing, quickness of production, and overall experience. Click2Mail exceeds my expectations every time!

Cons

Can not edit a document after uploading word document.

August 2018

David from Zatz LLC

Company Size: 1 employee

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

August 2018

Good service

Click2Mail made a rush job relatively easy and inexpensive.

Pros

The mailing was fast, as promised. The materials were high quality — surprisingly so, really. They did a good job of upscaling one graphic which was not high resolution, to the point where I couldn’t tell from the printed material that it had been upscaled.

Cons

Software is just a little clunky and I can’t recall now if I got an online proof.

August 2018

User Profile Picture

Dale from Savannah LeMark Signature Homes

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

The perfect soultion for every marketer

My experience has been phenomenal. It is the only service I use to send mail. Unless something drastically changes in the negative I can say with confidence that I will be a lifelong customer

Pros

The Price is number 1 and the support they offer whenever I fun into an issue is a close second.

Cons

Can't think of anything I don't like about the software

January 2019

User Profile Picture

Thomas from MyKnobs.com Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

3.0

Functionality

1.0

January 2019

Surprise Surprise!

Overall -- they offer a lot of options and great features. Their support for the most part was great. I had one instance with a chat rep that didn't seem to know all the options during a pre-sales chat - but I called in and the person on the phone was more knowledgeable - although they never mentioned the added expense or the thousands of emails I would surely receive. That said -- at the end of the say -- without too much todo - they credit me the difference so the job could process. I will look for other solutions in the future - but if needed I will use them again -- but I will be aware of what I am getting myself into.

Pros

I used the online tool. I liked that it seemed very flexible and had a lot of options. It was one of the few places that could take a PDF, scrape the addresses from it and break it into pieces.

Cons

To use mail jack you have to pre-buy credits. MailJack itself doesn't offer any tool to estimate the cost of the project. The tool on their site to estimate the cost is only if you upload a mailing list. If you use mailjack you pay per piece. No bulk discounts. AND -- it get's better -- since they break the job up into seperate orders -- you get seperate emails. their solution -- opt out of the email updates for your orders.

August 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2018

Click2Mail works well

Pros

The site works good and the delivery is quick.

Cons

The postcards need to be given more time to dry. Many returned postcard showed smeared ink.

March 2015

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Free Trial

Review Source: GetApp


March 2015

Cannot Say Enough!

We have processed multiple, large scale, highly time sensitive mailings with Click2Mail and really can't express how pleased we have been with the service and with the level of professionalism of this company. The site is easy to use and being able to track the progress of the order is a critical requirement of our business. We will definitely continue to utilize Click2Mail's services in the future and look forward to knowing that our mailing needs will be handled in an exemplary manner, as history has proven, time after time.

March 2015

Michael from Restaurant Catering Systems

Verified Reviewer

Company Size: 2-10 employees

Time Used: Free Trial

Review Source: GetApp


March 2015

Excellent Service

We have come to rely on Click2Mail as a valuable partner in servicing our clients at www.ezCateringSoftware.com. Our clients love the fact letters and postcard campaigns we include in our catering software can be sent out automatically while they sleep. In this world of "too much on my plate" it's nice when a business owner can focus on their business and not on direct mail.

Pros

The customer service and products are incredible. Thanks to their API, our life is easy!

February 2018

Austin from Riddle Property Buyers

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2018

This is a very effective way to send mail from automated systems.

Pros

This service provides a large variety of direct mail templates and even provides a way to create your own. The greatest thing about it is that you can setup a kind of mail merge capability and integrate it with external services to provide an automated mail out. In my company we use it to send specific mail items based on information in our CRM using literally the click of a button.

Cons

Setting up custom templates is not very straightforward or intuitive. However, there is documentation online. The user interface in general for managing mail orders is not the best experience. It doesn't not convey a modern feel and the user has to think too much to figure out what certain options are for.

Response from Click2Mail

Replied April 2018

Thank you for your insightful and candid review of Click2Mail. We've worked very hard to create the most effective mailing automation technology in the market and your comments on that effort are appreciated. Last month we began working with a world class UI/UX design firm with a goal of improving our user interface by making it more modern, straightforward and intuitive. Stay tuned and we'll hope to surprise you with a better user experience later this year.

August 2018

Federico from Alia Musica Pittsburgh

Company Size: 1 employee

Industry: Arts and Crafts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Great service, great value

It's great value for the price. It's professional, up-to-date, and friendly.

Pros

It's flexible and powerful enough to facilitate integration with your own graphic design software. Minor changes can be made on the fly, both on the graphic design front and with the address list management. It doesn't try to do what it couldn't, but allows enough room for perfecting your product.

Cons

You have to know it's tricks. Nothing too bad. But for example if you're a first-time user you might not be clear on how to add the second page (since the first page is a document upload, while the second page is an image upload). Minor stuff like that. Maybe the templates could be a little more clear on the spaces that are reserved for the address, etc.

August 2018

Sherry from The Bufkin Law Firm

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Easy

Pros

I use Click2Mail for service of court filings. It is easy to use, efficient, and cost-saving. The mailings are completed timely and correctly.

Cons

Sometimes when I need to make corrections before final submission for mailing, it has been difficult to figure out how to edit the mailing. But, one phone call to technical assistance and it is fixed.

February 2019

CA from Aleana Research

Company Size: 2-10 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2019

Superb for Sending Snail Mail Online

Pros

It's easy to create, customize and send real letters to recipients in a quick fashion.

Cons

There was nothing disliked about this mailing software.

February 2017

Tracy from Chronicle Books

Company Size: 201-500 employees

Industry: Publishing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2017

Fast, simple, and amazing customer service!

I was pretty clueless about the process and had a lot of questions. My data was not in the right format, so I reached out to customer service. A lot of companies would have just told me it was my problem and to try again once I had fixed the formatting, but Amanda and Antoinette really went the extra mile to figure out why my format didn't work, and then they fixed it for me! I could not have asked for more! Even though it took quite a while, they again went above and beyond to get my mailing out within my original desired time frame! They are awesome! I definitely recommend them, and will use them again!

August 2018

George from Simma Inc Property Solutions LLC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

great service

Great options and customer service is there to walk you through whichever one you want to use in case you get lost along the way

Pros

Lots of options for big jobs or small ones as little as one letter.

Cons

sometimes it adds an extra blank page to the order i have to go back and manually delete. Not sure if its me or just a glitch

February 2019

Pedro from The Birthday Times

Verified Reviewer

Company Size: 2-10 employees

Industry: Animation

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

February 2019

Really bad product

Pros

easy to use API's practical to integrate with your software

Cons

really slow shipping sometimes skewed printing and other printing defects bad customer support

August 2018

Gabe from Surf City Investors, LLC

Company Size: 1 employee

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

Valuable team member

Highly valuable tool

Pros

I like being able to upload 1000 addresses and have the postcards printed and mailed automatically

Cons

Editing docs online isn't very easy and interface is somewhat slow

August 2018

GREG from 702 Premier Properties

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Outstanding Service

Pros

Since day one Click 2 Mail and its postcard services have been easy to use. For the price you are getting great quality products delivered directly to your customer.

Cons

I wish there was an automatic drip feature that sent out postcards monthly to the database. It is probably there but I have not found it so that could be better

January 2017

Bob from On Our Adventure

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Excellent! Makes mailing easy.

We travel extensively. So no printer. We stay in touch with numerous friends around the country who do not use Internet, such as people in nursing homes. Using Click2Mail we create large color postcards with pictures of our travels and comments about our latest adventures. Uploading names and addresses makes it easy to mailmerge. Click2Mail does all the printing and mailing for us. Everyone thinks we're amazing creating such great postcards, but Click2Mail does the tough stuff. It let's us stay in touch quickly, cost effectively, and with better postcards than we could do otherwise. Thank you Click2Mail!