Click2Mail

RATING:

4.4

(50)

About Click2Mail

Click2Mail is a cloud-based web-to-print solution that helps small to large enterprises manage mailing lists, projects, orders and more. It enables users to upload multiple documents on the platform and retrieve specific files from the database via search functionality. Click2Mail allows businesses to track order history with details including invoice number, job ID, completion status and order quantity. It comes with an address book, which lets managers add customers' contact details and mailing addresses in the system. Additionally, users can download design templates in PDF format and schedule mailing orders as per individual requirements. Click2Mail comes with an application programming interface (API), which allows enterprises to modify the system and in...

Click2Mail Pricing

We charge by the mailpiece for printing and production, as well as for postage at a discounted rate. There is no cost to sign up or to use the application. Mail quality enhancement services such as address standardization, presorting and USPS barcode tracing are included in the per piece cost.

Starting price: 

$0.40 one time

Free trial: 

Available

Free version: 

Available

Click2Mail schedule mailing orders
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Click2Mail Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Click2Mail

1 - 5 of 49 Reviews

Tigran

Real Estate, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed August 2021

Cheap but extremely poorly designed

Miguel Angel

Verified reviewer

2-10 employees

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed February 2015

Excellent Service from Carly @ Click2Mail

After struggling with a number of mailing companies for the last 2 years, we were referred to Click 2 Mail and our experience has been superb. Furthermore, our results have exceeded the industry standard of 1%. Carly, is very knowledgeable, helpful, personable and timely with her responses. She goes well beyond her responsibilities. We are in the process of completing our 3rd mailing for a total of 10K pieces and the whole process has gone without a hitch. Everyone at Click2Mail is wonderful and in effort to contact Carly we spoke to Anita and she was able to answer all of our questions without every working on our account in the past. They have a lifetime client with www.mpalma.com

PROS

Help with design and excellent prices. Amazing customer service.

CONS

They are in the east coast and the difference in hours can be challenging. The automatic emails are annoying

Jeremy

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

BEST MAILING SYSTEM EVER!!!!

Use to mail postcards, letters, bills, etc. They are a full-service mailing company. No monthly fees and the prices are very affordable and I would highly recommend.

PROS

I have used this product for almost a year and LOVE IT! I have it setup so when I input a new prospect it connects to click2mail and sends them information about your company. I use Google Sheets and have it connected. The pricing on this is very fair. You can send 3 postcards or 5000 postcards. They send it out the next day. I use Click2Mail for all my certified letters, which is a lot easier than doing it yourself. I would Highly recommend Click2Mail. The best part there is no monthly fees or ridiculous fees.

CONS

I honestly can't think of any cons. I would say since I have to say something. I wish they developed an app for the Ipad. That would be a very nice feature.

Vendor Response

Thank you for your kind words Jeremy, we work hard to make mailing easy and it sounds like we've succeeded for you. Regarding the iPad app, we appreciate the advice and wanted to let you know that we've got two iPad apps in the works: an Add-in for mailing from within Microsoft Word for iOS and a fun app for sending photo notecards with just a couple of taps. Stay tuned!

Replied October 2017

Yolonda

Real Estate, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed April 2022

Poor Customer Service and Tracking

I love their website, they have one of the easier websites to place direct mail orders. However, reliability of mailings, service and tracking are all poor.

PROS

What I really enjoyed about Click2Mail is the ease of ordering. Their website provides the user an easy to follow platform to get mailings ordered, approved and sent.

CONS

Inaccuracies, misinformation and lack of tracking ability. On the website, it gives you a mailing date when you order but that's just a projection, it's not a real date. Also, they make it seem like it's a delivery date to households but its a delivery date to the post office. You then have to wait for post office to drop it to households. Customer service is non-existent. They aren't helpful when issues arise and are hard to reach. For one of the mailings, there were so many issues they comped the entire mailing and applied a credit on our account to use for another mailing. When we attempted to use the credit towards another mailing, their online system wouldn't accept it for the mailing. Customer service always agrees to check into issues but you rarely get resolution. We finally gave up and stopped working with them.

Reason for choosing Click2Mail

I no longer use Click2Mail but I used them for several years prior to switching to another company.

Marcy

Non-Profit Organization Management, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Exceed my expectations everytime

Overall experience very positive. The production turn around time is amazing. I uploaded a document on a Friday later afternoon and the final product was out in the mail and to my office by Monday afternoon

PROS

I do not have a lot of experience with layout and setting up items for print. The download templates for each product make it much easier to quickly and easily design a project to be uploaded and printed via Quick2 Mail. When the final product arrived I was very happy with the quality of the paper, the printing, quickness of production, and overall experience. Click2Mail exceeds my expectations every time!

CONS

Can not edit a document after uploading word document.