--- title: "CloudConvert Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CloudConvert. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CloudConvert is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/cloudconvert-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [CloudConvert](https://www.softwareadvice.com/cms/cloudconvert-profile/) / CloudConvert Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/cloudconvert-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/cloudconvert-profile/alternatives/) # CloudConvert User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 42 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.1/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 26 reviews (62%) - 4 stars: 10 reviews (24%) - 3 stars: 2 reviews (5%) - 2 stars: 2 reviews (5%) - 1 star: 2 reviews (5%) ### Most mentioned pros - CloudConvert provides an intuitive interface, supports numerous file formats, and allows batch processing. - The conversions are fast and accurate, and it integrates well with cloud storage services. - I love how easy and intuitive CloudConvert is, I can easily get files converted through them online! ### Most mentioned cons - didn't work on 75% of files- gives unclear error messages- support just asks if you want your money back - I skipped the free trial - wish I hadn't. As it seems very misleading re advertising in terms of conversion 'minutes' - minutes does not mean 'minutes' and that was highly disappointing. ## CloudConvert customer reviews Showing reviews 1-25 of 42 (page 1). ### If you have a good bandwidth internet connection it works like a charm - Overall rating: 3/5 - Reviewer: Raul D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For me it is very helpful since I save video tutorials on ubuntu using another software that creates webm format only and it converts them to mp4 files. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Free file converting should be all pros we need. but also I'm listing some of the (more relevant) files it can convert: webm to mp4 acc to mp3 pdf to doc doc to pdf Plus: it doesn't show any ads or inconvinient popup. #### Cons - It doesn't allow to convert several files - It allows you to convert only 10 files per day top on guest mode. --- ### i am verry happy - Overall rating: 5/5 - Reviewer: siswanto s. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered i am verry happy use thie product, may be can help me to manage many documeny and files and this product is verry powerfull and simpli #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### works about 20% of the time - Overall rating: 1/5 - Reviewer: Patrick O. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Waste of my time. They don't work most of the time, then support just asks if you want your monty back after they wasted your time. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It was only good with the 1 out of 4 files it worked on #### Cons - didn't work on 75% of files- gives unclear error messages- support just asks if you want your money back --- ### CloudConvert can save you loads of time - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Extremely pleased by how it works and the simplicity of the product. Most of all it saves you time and can convert files into the format you are looking for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This was an amazing tool to use when I discovered it. I was sent a file in Keynote and was about to ask my colleague to resend it in Powerpoint. Luckily Gmail has CloudConvert built in and suggested I use it. Well I can't tell you what a breath of fresh air it was. It works perfectly and hey presto in less than a minute I had a powerpoint version of the file I needed. #### Cons It was not that clear on if it was free or if you had to pay for the product. --- ### Very good file converter - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros They provide an awesome service of converting file formats on the fly. It's web page is simple and easy to use. #### Cons As they exist only on the web it is needed to have always a internet connection. A desktop app will be a very good product. --- ### CloudConvert - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very easy to use, convert any type of data to any type of data #### Cons Can't think of anything lacking, truly useful --- ### easy to use - Overall rating: 4/5 - Reviewer: Henry Mauricio P. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In general my experience with cloudconvert has been satisfactory, with conversion problems in some files, but in most it has worked quite well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Cloud Convert is easy to use, it also accepts a large number of extensions to convert. #### Cons Sometimes you have to restart the site because it does not upload files correctly. --- ### The online conversion tool - Overall rating: 4/5 - Reviewer: Joel Isaac M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It saves me a lot of times, in the office we had some old files that were very critical information and we needed it asap and with this online converter, I was able to solve it. Now it is on my favourites list in case that I need convert a file. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros it is very simple to convert files, very compatible with A LOT of repositories and A LOT of formats. The fact that only with a few clicks you can convert your file with a compatible version for you is very practical. #### Cons The fact that this converter is online limits you to your bandwidth, so it is complicated to convert big files because sometimes it throw timeout error. --- ### Very useful online tool - Overall rating: 5/5 - Reviewer: Naruttam B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a Recommendable quick tool for quick file conversion online. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very useful for converting files online quickly. I have been using this tool for long without any compromise. #### Cons I don't have much complaint but sometimes the server doesn't give good response. It has some limitations as well. --- ### Great Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CloudConvert has such a great support team. Thank you! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is the best converter software. It is very helpful for my productivity. I've been using this software for more 2 years. It is very simple to convert files. #### Cons Not at all, everything is good in this software. It is very useful, helpful, and simple for me. I liked it very much. --- ### Cloud Convert - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Enforcement - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Complessivamente un'esperienza molto più che positiva. Programma intuitivo, veloce, versatile. Un tool incredibile per la conversione dei file in diversi formati. Veramente alla portata di tutti. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros La facilità e la velocità di utilizzo. La versatilità supportando molti formati in fase di conversione. #### Cons Unicamente i limiti sulla dimensione dei file --- ### Great for google drive - Overall rating: 5/5 - Reviewer: Kyle B. - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This has made google drive an absolutely streamlined process to convert documents and open files i dont have applications for. #### Cons It was confusing in the beginning for the interface and knowing which button to press. It still takes me a second to figure out which button to press --- ### Meilleur convertisseur en ligne - Overall rating: 5/5 - Reviewer: Junie G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vraiment le meilleur convertisseur en ligne. En plus de supporter quasiment tous les formats possibles l'UIX est juste top! #### Cons Je n'ai aucuns inconvénients ! Un grand merci à leur équipe! --- ### Best converter of video file - Overall rating: 5/5 - Reviewer: Manishkumar G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its very powerful and fast while uploading and converting your file. #### Cons Its interface require some knowledge of video files and downloads take time some time. --- ### Almost perfect! - Overall rating: 4/5 - Reviewer: Ben G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with CloudConvert was usually great and never really with any flaws. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We liked how easy it was to convert all different types of documents and files online without requiring any downloaded software, into unexpected formats and how quick and easy it was to do such without any labourous work. #### Cons Some files would corrupt or not be recognised, however it was usually an easy fix by contacting the team or making edits to the file before converting it. --- ### Easy to convert files! - Overall rating: 5/5 - Reviewer: Harry D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great for quick converting, easy to download and covers most file types that you'd need. Great for me! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use cloudconvert for converting files when making new creative or for uploading to websites across my job #### Cons Cloudconvert as a website doesn't look the best but functionally it's great! Easy to convert files fast. --- ### Reliable and Versatile File Conversion Tool - Overall rating: 4/5 - Reviewer: Chinna T. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I’ve had a very positive experience using CloudConvert. It’s reliable for file conversions, whether I’m working with images, videos, or documents. The API is particularly helpful for automating tasks, making it an essential tool for my workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros CloudConvert provides an intuitive interface, supports numerous file formats, and allows batch processing. The conversions are fast and accurate, and it integrates well with cloud storage services. #### Cons The free tier has limitations on usage, and for larger files or higher volumes, you may need to upgrade. Some features are a bit hidden and can take time to find. #### Reasons for switching to CloudConvert I switched to CloudConvert because it offers more comprehensive file format support, faster processing times, and better integration options with cloud storage like Google Drive. --- ### All In One & Simple To Use - Overall rating: 5/5 - Reviewer: Robyn H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CloudConvert is a versatile online converter that simplifies the way you handle various file types. Whether you’re looking to tweak audio files, resize videos, or alter document formats, this tool has got your back with custom settings for each conversion task. Handling your digital assets becomes hassle-free thanks to CloudConvert’s integration with popular cloud storage services such as Google Drive and Dropbox. This means you can directly convert files stored in the cloud or save new ones there without ever leaving the browser. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CloudConvert converts my images online with ease. They support JPG, GIF, and so many more, these are the main features I use. You can also use options to control the image resolution, quality and file size. #### Cons I really don't have any complaints at this point. Although I'm a fairly new user I have not had any problems so far. --- ### Perfect services for every convertion tool! - Overall rating: 5/5 - Reviewer: Hugo G. - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, perfect services! Would recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Convert everything with speed and effectiveness, no need to pay or login, easy to use. #### Cons Not much really, the free quota is very large so I don't see any issue at all --- ### CloudConvert - A Great Way To Get Your Files Converted - Overall rating: 5/5 - Reviewer: Dominick G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I started using Cloud Convert about a year ago when I was looking for a way to convert a word doc I received into a PDF, and now I pretty much use it for everything I needed converted! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy and intuitive CloudConvert is, I can easily get files converted through them online! It really helps that they support pretty much all of the major video, audio and document file types. They are my first choice in online file conversion! #### Cons No complaints from me, I love CloudConvert and I think they're doing a great job. --- ### Not the best - Overall rating: 2/5 - Reviewer: Rose H. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Was ok but don’t think I will be taking on after the free trial ends. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros There’s no adds, it’s pretty easy to use but does have its minor downsides. #### Cons I didn’t like how files took forever to move files. Free trial didn’t really work and then made me pay to get to what I needed before the free trial ended! --- ### Reliable and Easy-to-Use File Converter - Overall rating: 5/5 - Reviewer: Ibrahim A. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros easy to use product which allows users to convert data in a wide range of different file formats. It is a simple interface and very user friendly. #### Cons The free version has some limits and there is minimal data loss during compression and extraction so the quality can take a slight hit. --- ### Perfect for when a customer sends you an incompatible file type - Overall rating: 4/5 - Reviewer: Annie L. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ability to convert a file when a customer doesn't send one that is compatible with our software. #### Cons I can't really think of anything that I didn't like about it. --- ### Convert on cloud seamlessly - Overall rating: 4/5 - Reviewer: Jérôme C. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Surprisingly large catalogue of conversions very useful #### Cons No major red flags to tell as the objective of the site is straight forward and is doing what asked --- ### A Business "Must Have" Software! - Overall rating: 5/5 - Reviewer: Margaret L. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I use this product for my business, art and personal files. CloudConvert offers many types of file conversions, optimization such as compression and merging files. I use it often to convert PDF files to Word. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use many files and download files from many sources. However, there are times when I need to change the file type. I always use CloudConvert for this task. It has never failed to make the changes I need with perfect quality for instant download. I can't do business without it. #### Cons The free version has a file use limit. To continue using, a CloudConvert account must be created. If you don't like joining various online sources, this may be a problem. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/cloudconvert-profile/reviews/?page=2) --- CloudConvert Reviews, Pros and Cons - 2026 Software Advice