About Cloudinary

Cloudinary is cloud-based digital asset management (DAM) solution that allows businesses to manage the entire lifecycle of digital assets. Users can manipulate, organize, upload and track digital assets across multiple channels with image and video management. Cloudinary offers customizable APIs and integrations with popular third-party software for a customizable content management experience.

With a centralized hub, Cloudinary enables businesses to eliminate the content silos and configure their content management system from one single source of truth. Role-based access privileges and an embedded feedback tool allows users to streamline collaboration and securely manage assets that are only assigned to the team or to themselves. Utilizing machine learning ...


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Supported Operating System(s):

Web browser (OS agnostic)

31 Reviews of Cloudinary

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(19)

19

4 stars

(9)

9

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

December 2017

Richard from FACT0RY

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2017

Great service, does exactly what it advertises

We need to do image storing, optimizing, resizing & manipulation. Rather than do that ourselves, this service does it all for us. It's saved us a lot of time and money.

Pros

They have lots of clients for use in any language. Their api is intuitive and easy to use. I've had to contact their customer support a handful of times, they've always been super quick to respond and are able to fix my problem. Their service is top notch - sometimes it's a little slow, but that can be fixed with optimizations.

Cons

It can be a little overwhelming because it does SO MUCH. And their docs could be laid out a little neater.

December 2019

Graham from Positive

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2019

The DAM which grows with your requirements

Our clients often need a centralised DAM which can store large quantities of assets. One client wished to run a competition which required them to upload a video from a website, Cloudinary proved the perfect service to integrate with. The development team quickly integrated with the platform and issues during testing were ironed out with the help of the Cloudinary support team. Based on this experience we have rolled out the platform to several other clients over the past 18 months.

Pros

- Great support from the Cloudinary development team - Willingness to enhance the product based on your requirements - Good features which can be deployed when required - Good API and widgets available for developers - Competitive pricing

Cons

- Some features can be confusing to activate such as automatically transcoding videos - Annual pricing offer was not clear in sign-up process - Web interface needed some experimentation to learn

Reasons for Choosing Cloudinary

Support level, integration and generally a great experience with the Cloudinary team.

May 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

1.0

Functionality

5.0

May 2018

Very easy to implement, too costly for what it is and unfortunately a terrible support.

Pros

Very easy and quick to implement. Great technical solutions which covers all kind of image delivery aspects. Simple but effective user interface. A lot of online resources and best practice cases.

Cons

I am using their service with two different projects for a couple of years now. To be fair I have to fully differentiate between the use cases and the expectations one might have as a user. - We have implemented Cloudinary in an application with millions of images and I must say the value for money is not great compared to some of their competitors, especially if you do not use all their features. Though that is something one knows in advance and can very well factor in. But what is not acceptable to us is the fact that e-mails go unanswered for a couple of days and the support on the business side is very weak. Be prepared paying thousands of dollars without any support. - For one project we are still on the free plan and their is actually nothing to complain about as it technically works perfect and it is superbe value for money. To my point Cloudinary is great for very small and small projects but if your intention is to integrate Cloudinary in a business solution which might need support once a year think again.

May 2020

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Access the image from cloud instead of local.

Overall best experience.Helps me in my project page speed improvement.

Pros

Using the cloudinary images and fonts in my web development projects for accessing the image and fonts from server instead of my local static images.As it will load the image and font much faster and also store in the cache.It helps in page speed improvement for the website.Much recommended

Cons

Everything is perfect only.Using this regularly and not facing any issues.

April 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2019

Best alternative cloud storage you can use

Pros

When I starte using appybuilder software to make application I only know about firebase console of Google for cloud storage but later appybuilder updated more options for cloud storage then one day I saw about cloudinary storage and I started search for this software and when I saw the features and functions of this software I really amazed because they are very simple and easy.just create folders whatever you want name the folder and upload your videos or photos.It will give you a url link for your videos or photos that's it share them where ever you want.Great option for cloud storage I ever used

Cons

It comes in free version and paid version i used free version and the storage comes 25gb per month on free version.it is some a little less for who needs more storage because i created a whatsapp status videos app but i uploaded videos up to my free storage and i waited for next month for my quota.when someone uses free version if it's good then he will definitely go for paid version.I think some more storage need to give under free version