--- title: "Cloudinary Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Cloudinary. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cloudinary is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/cloudinary-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Content Management Software](https://www.softwareadvice.com/cms/) / [Cloudinary](https://www.softwareadvice.com/cms/cloudinary-profile/) / Cloudinary Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/cloudinary-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/cloudinary-profile/alternatives/) # Cloudinary User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 84 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 60 reviews (71%) - 4 stars: 20 reviews (24%) - 3 stars: 4 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Good things about Cloudinary is with its ability to mass manage larger volume of multimedia files like photo, video and audio without issue like quality decrease or corrupted file. - Features like automatic optimization, responsive image delivery, on-the-fly transformations, and a CDN-backed delivery system made a huge difference in performance and workflow. - It’s outstanding features that’s allows users to store and share images and videos across different devices while retaining its quality. ### Most mentioned cons - I have to upload it to the cloud storage manually and it can takes time for it to finish, and some interruption issue that require me to reupload the same files again. - But it starts getting pricey as you scale beyond the free tier, and I’ve found the documentation to be a little daunting trying to work out advanced transforms myself. - I wasn't able to figure out how to upload my own media and photos, as well as my logo. ## Cloudinary customer reviews Showing reviews 1-25 of 84 (page 1). ### Powerful and scalable - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cloudinary is a powerful solution for optimizing media files in digital environments and managing them #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The automation of image and video processing is a real time saver. The tool is powerful for managing content at scale. #### Cons Getting started is more technical and may require specific skills. Some features require technical skills. --- ### Cloudinary facilite la gestion d'une grosse médiathèque - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: 1-3 years · monthly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros La facilité d’organisation et l’accès aux photos stockées sont les aspects les plus importants, et c’est très bien géré ! #### Cons J’aimerais pouvoir visualiser plus facilement, à l’aide du curseur, les détails d’une photo dans la médiathèque. --- ### Cloud review - Overall rating: 5/5 - Reviewer: Andrea C. - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been all right. It’s not the best, but it’s not the worst and I would like to find a better cloud software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud Ineri is very good for keeping me up-to-date on where I need to be and keeping all my stuff saved. #### Cons I would say what I at least like about this software is that it glitches a lot and sometimes I worry that I’m gonna lose my data. --- ### Cloudinary review - Overall rating: 5/5 - Reviewer: Leandro A. - Industry: Computer Software - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great documentation , easy to use , fair pricing , large community . I highly recommend it . Also has UI out of the box to incorporate its features . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use , integrates AI seamlessly . It has great features like the possibility to compress image size , modify aspect ratio , edit images automatically ,etc #### Cons Great platform overall .I don't see any downside honestly .Great alternative to use as a data storage service --- ### Cloudinary or No? - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. While using the Free version, I was able to see plenty of options that I could utilize for our companies advertising. The only concern would be training others how to use it for our marketing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The opportunity to work with the program for Free while deciding if it is right for your company or not. #### Cons I wasn't able to figure out how to upload my own media and photos, as well as my logo. --- ### Very easy to implement, too costly for what it is and unfortunately a terrible support. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Environmental Services - Product usage: 3-5 years · daily - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Very easy and quick to implement. Great technical solutions which covers all kind of image delivery aspects. Simple but effective user interface. A lot of online resources and best practice cases. #### Cons I am using their service with two different projects for a couple of years now. To be fair I have to fully differentiate between the use cases and the expectations one might have as a user. - We have implemented Cloudinary in an application with millions of images and I must say the value for money is not great compared to some of their competitors, especially if you do not use all their features. Though that is something one knows in advance and can very well factor in. But what is not acceptable to us is the fact that e-mails go unanswered for a couple of days and the support on the business side is very weak. Be prepared paying thousands of dollars without any support. - For one project we are still on the free plan and their is actually nothing to complain about as it technically works perfect and it is superbe value for money. To my point Cloudinary is great for very small and small projects but if your intention is to integrate Cloudinary in a business solution which might need support once a year think again. --- ### Loaded features, but complicated and unorganized documentation - Overall rating: 4/5 - Reviewer: Nick M. - Industry: Computer Software - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Been using it in production for about 1-2 years now, but have since moved on to another image service for ease of use (Imagekit.io). #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easily able to transform images and generate various versions of it for content creation. A decent form is available for support questions, but turnaround time can be long. #### Cons Cloudinary's documentation is loaded with content, but not well organized and can be difficult to find what you are looking for. It's similar to the disorganization like AWS documentation. The search tool is not easy to use and does not find the relevant information you are searching for. There is no discord server available where one could get instant feedback or help with issues. Not easy to use with modern SSR platforms like Nuxt/NextJS. --- ### Best media resizing, Transformation, Storage and sharing platform - Overall rating: 5/5 - Reviewer: Prem P. - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best cloud storage and management with immense capabilities with easy in URL sharing and transformation features with easy to understand documentation, Super fast customer responses #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy upload and in URL transformation feature #### Cons Less in built fonts, Template creation is not available --- ### It is a powerful tool for media management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered All in all, though, Cloudinary’s a great solution for anyone managing lots of media assets; it’s saved me a ton of time on manual edits, but I would suggest budgeting carefully as your usage scales. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy Cloudinary makes it to upload and display images and videos on a website with a few API calls — the optimization features alone blew my website’s load times in half, with lightning-fast delivery over a CDN. #### Cons But it starts getting pricey as you scale beyond the free tier, and I’ve found the documentation to be a little daunting trying to work out advanced transforms myself. --- ### Go-To Media Management - Overall rating: 5/5 - Reviewer: Eunice O. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, It’s a reliable tool that saves time and improves performance. Once you get the hang of it, Cloudinary becomes an essential part of any content workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloudinary makes media management super easy. I like how it handles image and video optimization automatically, and the transformation features are powerful yet simple to use. #### Cons Live stream media management is still yet to get there, also, the pricing can scale up quickly if you're handling lot of assets. --- ### Great great great - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Machinery - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The resizing and overlaying for the aspect ratio is amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is an amazingly good media management system. #### Cons I have not found anything in Cloudinary that isn't working for me --- ### Amazing cloud storage service - Overall rating: 5/5 - Reviewer: Sebastien D. - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent and straightforward in managing digital assets like photo, marketing material and business document. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to register my account and start using it as my secondary cloud repository to store promotion campaign, legal document and least agreement. #### Cons Small storage limit for basic account. I need to upgrade the storage size as my needs grow and it is not cheap. --- ### It's most remarkable features is its ability to help you keep collaborations, edits, and adjustments in mind. - Overall rating: 5/5 - Reviewer: Syed F. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Cloudinary changed the way I handle the media assets. There, I used it to tweak images used in a marketing campaign, and the CDN guaranteed rapid delivery to anyone on any device. It has now become an essential tool to keep your website interesting and in good shape. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing is Image and Video Optimization. For example, I used it to resize and compress images for my site that resulted in a 30% improvement in page load times. The AI-assisted features (automatic cropping, background removal, etc.) are very helpful. #### Cons Pricing may catch up businesses with big media libraries, and there is a steep learning curve for advanced features such as transformations and API integrations. --- ### Level next - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. . My overall experience is product meant my expectations and saved us time in dealing with issues and within our corporate #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros At the quality of the product and overall ease of installation and customer support during the process #### Cons Maybe that I didn't get a couple interviews or nothing discount at the beginning or trying or free trial. --- ### Cloudinary is Easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pleased and content. I would recommend to others. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and troubleshoot. Always get emails of usage. #### Cons Not too much to say negatively. They help keep things simple. --- ### Great Media Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Networking - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I have had a great experience with our clients and their media kits #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros This is a great way to incorporate your digital assets #### Cons Does not do a great job of machine learning --- ### Best alternative cloud storage you can use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros When I starte using appybuilder software to make application I only know about firebase console of Google for cloud storage but later appybuilder updated more options for cloud storage then one day I saw about cloudinary storage and I started search for this software and when I saw the features and functions of this software I really amazed because they are very simple and easy.just create folders whatever you want name the folder and upload your videos or photos.It will give you a url link for your videos or photos that's it share them where ever you want.Great option for cloud storage I ever used #### Cons It comes in free version and paid version i used free version and the storage comes 25gb per month on free version.it is some a little less for who needs more storage because i created a whatsapp status videos app but i uploaded videos up to my free storage and i waited for next month for my quota.when someone uses free version if it's good then he will definitely go for paid version.I think some more storage need to give under free version --- ### Exactly what we needed - Overall rating: 5/5 - Reviewer: Paul P. - Industry: Computer Software - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I've been building SaaS products for years and never found a great digital asset management solution that worked for our end clients and wasn't prohibitively expensive. We generally rolled our own solution on top of AWS or something similar. Cloudinary is the the first affordable solution that has both a great API and SDKs as well as a great user interface. And, the available transformations mean that we don't have to do any image processing on our end. This is a great solution for serverless architectures. #### Cons The pricing, while very reasonable, was a little hard to understand at first. That said, they moved to a "credits" system that allows us the flexibility to use the product our way and get the most value for our credits. --- ### Feature-rich, flexible, and just a joy to work with. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros You can get exactly the image size, type, and crop you want, purely by modifying the URL. You can organize your assets into folders, and you can store any file type you need. I use it to store PDFs, ZIP files, and, of course, images. #### Cons The media library admin tool is not the most intuitive to use. The back/forward buttons on my mouse don't go back in state (I have to use the nav links in the UI to navigate back from an image to the folder its contained in, etc). Updating images can also be a pain. I've found that if I delete and re-upload an updated image, I can't click to go into editing it/generating a URL to serve it with unless I open it in a new tab. --- ### Cheaper and Easier - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The initial demo we got blew us away and the product has continued to be just as advertised. We save money using Cloudinary and our site performs better. I'd recommend it to anyone considering Cloudinary #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cloudinary has allowed us to replace our previous asset management software on our site. It is much cheaper and easier to design with. It also integrates much more seamlessly with our order processing tool than the tool we previously used. #### Cons We really didn't have any issues. Switching to Cloudinary was a no brianer and the transition has been very painless. --- ### Innovation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Banking - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloudinary has stayed the most innovative media-based startup during my time using it. They continue to build features to improve the efficiency of their software in the background that's allowing companies like us to reach new speed benchmarks effortlessly. #### Cons It can be difficult to asses the history of requests flowing through Cloudinary, but this is isn't a production issue anyone should be worrying about. --- ### A good service if you need the full package - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Internet - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Fully featured - manipulations, hosting, uploader #### Cons Very expensive for what it is, though does have a good free tier for hobby projects --- ### my #1 media assets management platform - Overall rating: 5/5 - Reviewer: Kabiru A. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Superb page load speed performance for my web app that reference media assets from Cloudinary #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros when I used cloudinary to host my images and videos and reference them to my web app, I noticed increase in page load performance of my app. Really happy about that #### Cons though free plan is provided, but premium plans seems to be some expensive especially if someone i to host alot of media assets --- ### Best image tool I've used for web development - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 201-500 employees - Product usage: 3-5 years · weekly - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I LOVE using Cloudinary! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love the image API and image manipulation tools. Allows me, a non-designer web developer, the ability to correct problems on images or crop, create headshots from, ect. I love that there is an API for me to programatically upload, manipulate, and serve images/videos. #### Cons I wish there was like 1 less click step, honestly, no complaints here. --- ### My go to image hosting - Overall rating: 5/5 - Reviewer: Jerico S. - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The interface is easy to understand. Uploading an image is easy by drag and drop and linking to our site is no hassle. #### Cons Nothing so far. It's versatility specially now that they are improving by giving tips to better use there hosting is impressive. ---