--- title: "Cloudinary Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Cloudinary. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cloudinary is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/cloudinary-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Content Management Software](https://www.softwareadvice.com/cms/) / [Cloudinary](https://www.softwareadvice.com/cms/cloudinary-profile/) / Cloudinary Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/cloudinary-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/cloudinary-profile/alternatives/) # Cloudinary User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 85 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 61 reviews (72%) - 4 stars: 20 reviews (24%) - 3 stars: 4 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Good things about Cloudinary is with its ability to mass manage larger volume of multimedia files like photo, video and audio without issue like quality decrease or corrupted file. - Features like automatic optimization, responsive image delivery, on-the-fly transformations, and a CDN-backed delivery system made a huge difference in performance and workflow. - It’s outstanding features that’s allows users to store and share images and videos across different devices while retaining its quality. ### Most mentioned cons - I have to upload it to the cloud storage manually and it can takes time for it to finish, and some interruption issue that require me to reupload the same files again. - But it starts getting pricey as you scale beyond the free tier, and I’ve found the documentation to be a little daunting trying to work out advanced transforms myself. - I wasn't able to figure out how to upload my own media and photos, as well as my logo. ## Cloudinary customer reviews Showing reviews 1-25 of 85 (page 1). ### Cloud review - Overall rating: 5/5 - Reviewer: Andrea C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been all right. It’s not the best, but it’s not the worst and I would like to find a better cloud software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud Ineri is very good for keeping me up-to-date on where I need to be and keeping all my stuff saved. #### Cons I would say what I at least like about this software is that it glitches a lot and sometimes I worry that I’m gonna lose my data. #### Reasons for choosing Cloudinary We liked the sales pitch better from clounidary and they’ve been great to deal with. --- ### Cloudinary or No? - Overall rating: 5/5 - Reviewer: Kasandra C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. While using the Free version, I was able to see plenty of options that I could utilize for our companies advertising. The only concern would be training others how to use it for our marketing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The opportunity to work with the program for Free while deciding if it is right for your company or not. #### Cons I wasn't able to figure out how to upload my own media and photos, as well as my logo. #### Reasons for choosing Cloudinary Trying one free trial at a time. It is difficult trying out to many at a time. --- ### Very easy to implement, too costly for what it is and unfortunately a terrible support. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Environmental Services - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Very easy and quick to implement. Great technical solutions which covers all kind of image delivery aspects. Simple but effective user interface. A lot of online resources and best practice cases. #### Cons I am using their service with two different projects for a couple of years now. To be fair I have to fully differentiate between the use cases and the expectations one might have as a user. - We have implemented Cloudinary in an application with millions of images and I must say the value for money is not great compared to some of their competitors, especially if you do not use all their features. Though that is something one knows in advance and can very well factor in. But what is not acceptable to us is the fact that e-mails go unanswered for a couple of days and the support on the business side is very weak. Be prepared paying thousands of dollars without any support. - For one project we are still on the free plan and their is actually nothing to complain about as it technically works perfect and it is superbe value for money. To my point Cloudinary is great for very small and small projects but if your intention is to integrate Cloudinary in a business solution which might need support once a year think again. --- ### Loaded features, but complicated and unorganized documentation - Overall rating: 4/5 - Reviewer: Nick M. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Been using it in production for about 1-2 years now, but have since moved on to another image service for ease of use (Imagekit.io). #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easily able to transform images and generate various versions of it for content creation. A decent form is available for support questions, but turnaround time can be long. #### Cons Cloudinary's documentation is loaded with content, but not well organized and can be difficult to find what you are looking for. It's similar to the disorganization like AWS documentation. The search tool is not easy to use and does not find the relevant information you are searching for. There is no discord server available where one could get instant feedback or help with issues. Not easy to use with modern SSR platforms like Nuxt/NextJS. #### Reasons for choosing Cloudinary I ended up going with Imagekit.io because the imagekit docs were much cleaner and better to use, as well as the user interface. The product features and performance are about the same with Imagekit.io and cheaper, too! --- ### Best media resizing, Transformation, Storage and sharing platform - Overall rating: 5/5 - Reviewer: Prem P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best cloud storage and management with immense capabilities with easy in URL sharing and transformation features with easy to understand documentation, Super fast customer responses #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy upload and in URL transformation feature #### Cons Less in built fonts, Template creation is not available #### Reasons for choosing Cloudinary For my use case cloudinary plan with 25000 free transformations per month is best --- ### It is a powerful tool for media management - Overall rating: 5/5 - Reviewer: Eleandro G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered All in all, though, Cloudinary’s a great solution for anyone managing lots of media assets; it’s saved me a ton of time on manual edits, but I would suggest budgeting carefully as your usage scales. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy Cloudinary makes it to upload and display images and videos on a website with a few API calls — the optimization features alone blew my website’s load times in half, with lightning-fast delivery over a CDN. #### Cons But it starts getting pricey as you scale beyond the free tier, and I’ve found the documentation to be a little daunting trying to work out advanced transforms myself. --- ### Go-To Media Management - Overall rating: 5/5 - Reviewer: Eunice O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, It’s a reliable tool that saves time and improves performance. Once you get the hang of it, Cloudinary becomes an essential part of any content workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloudinary makes media management super easy. I like how it handles image and video optimization automatically, and the transformation features are powerful yet simple to use. #### Cons Live stream media management is still yet to get there, also, the pricing can scale up quickly if you're handling lot of assets. --- ### Great great great - Overall rating: 5/5 - Reviewer: Will M. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The resizing and overlaying for the aspect ratio is amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is an amazingly good media management system. #### Cons I have not found anything in Cloudinary that isn't working for me --- ### It's most remarkable features is its ability to help you keep collaborations, edits, and adjustments in mind. - Overall rating: 5/5 - Reviewer: Syed F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Cloudinary changed the way I handle the media assets. There, I used it to tweak images used in a marketing campaign, and the CDN guaranteed rapid delivery to anyone on any device. It has now become an essential tool to keep your website interesting and in good shape. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing is Image and Video Optimization. For example, I used it to resize and compress images for my site that resulted in a 30% improvement in page load times. The AI-assisted features (automatic cropping, background removal, etc.) are very helpful. #### Cons Pricing may catch up businesses with big media libraries, and there is a steep learning curve for advanced features such as transformations and API integrations. --- ### Amazing cloud storage service - Overall rating: 5/5 - Reviewer: Sebastien C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent and straightforward in managing digital assets like photo, marketing material and business document. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to register my account and start using it as my secondary cloud repository to store promotion campaign, legal document and least agreement. #### Cons Small storage limit for basic account. I need to upgrade the storage size as my needs grow and it is not cheap. --- ### My Cloudinary Review - Overall rating: 5/5 - Reviewer: Badru R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent experience is what I had with cloudinary. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It’s outstanding features that’s allows users to store and share images and videos across different devices while retaining its quality. #### Cons For me, there is Nothing to dislike about it. It’s very easy to use and has a lot of useful features. --- ### Utilising a powerful media management solution - Overall rating: 5/5 - Reviewer: Jessica M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It has allowed me to optimize my media files and improve the performance of my site by reducing load times. It has streamlined the management and delivery of media assets tremendously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The image and video management made easy with features like automatic optimization, transformations, and CDN delivery. It’s an essential tool for operating on media in scale. #### Cons High-volume usage can be pricey, and there’s a steep learning curve to more advanced capabilities like AI-based transformations. --- ### Easy to integrate! - Overall rating: 5/5 - Reviewer: Ferhat E. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to integrate & get start with. They just have a very basic documentation #### Cons They have some upload limit. But you need to scale it as business grows --- ### Highly effective for buidling image heavy applications - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cloudinary helps in our developers focussing on our core problems by taking care of the image manipulation work which saved in a lot of time & head-ache for the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1) The software completely outsourcing the process of image manipulation work for developers to make the applications work seamlessly across multiple touch-points. 2) Makes it easy to manage the digital assets of a company/application for non-developers that developers can easily use in the development process. #### Cons 1) The software right now misses key features to manage audio assets in its platform to help voice experience designers work with speech/audio data. 2) The software still doesn't provide an app for sharing image assets easily like how cloudApp/jumpshare does. #### Reasons for choosing Cloudinary Cloudinary was the first product we used based on the existing reviews in the market. --- ### Cloudinary review - Overall rating: 5/5 - Reviewer: Ryan b. - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Very easy to use and pretty self intuitive, would recommend to anyone looking for a digital asset management platform #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ability to set 'quality' parameters across images to compress the file size along with the height and width. Essential for SEO image optimisation and page speed (Core Web Vitals) #### Cons As an SEO setting up quality parameters is relatively simple but for other users who focus more on content or uploading content it can be quite difficult for them verify how big the image file is. Would be good if Cloudinary could surface the image file size on the parameter URL or even file size savings --- ### Access the image from cloud instead of local. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Overall best experience.Helps me in my project page speed improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using the cloudinary images and fonts in my web development projects for accessing the image and fonts from server instead of my local static images.As it will load the image and font much faster and also store in the cache.It helps in page speed improvement for the website.Much recommended 😊 #### Cons Everything is perfect only.Using this regularly and not facing any issues. --- ### Amazing software to store images and apply transformations - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Cloudinay allowed us to easily store all the images that we have in our application. Currently, all our profile images from our application are stored on Cloudinay. #### Cons Honestly, we did not find anything that we can not do with this application based on the purposes of the application, that is to store and apply transformations to images. --- ### Great API Image and Video Editor and Store - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: Self-Employed - Product usage: Used other for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a blogger I'm free to store my images and work on them in a place unbound to my website. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros I use Cloudinary to edit and store images I use for my blog. It has many features, more than I use. It provides me an API code (I use html usually), I copy on my blog. Cloudinary gives me reports, so I can see how my images work. The Free Classic Plan is enough for what I need. If I share it with my friends, I get extras for free. The dashboard is friendly and easy to use. #### Cons I don't see any cons with it. The Plus and Advances Plans are expensive for my pockets, but I don't need them for my work. --- ### Great features but the admin console gets stuck often - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Nice solution for transformation but I suggest you to host your files with other service. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros The transformation options for images, I managed to reduce bandwidth in 50% which is very drastic. #### Cons The admin console isn't very friendly, and I will give a few examples: 1) Breadcrumbs in media library - I don't understand why not showing the full breadcrumbs, there is a space for it, so if I need library no.2 I have to click on the parent library and then look for it there. 2) The drag and drop/upload tool isn't good, I tried to upload a few files and it got stuck, they have a lot to catch up with google drive UX/UI. 3) It isn't possible to select all folders like assets from some reason. --- ### Image Manager for Websites - Overall rating: 5/5 - Reviewer: Aaron B. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to serve my images off server and through a CDN. Makes it easy to group my images into custom folders for easy locating and gives an easy way to get the link to serve the image on your website. #### Cons The help documentation is a little hard to understand and for first-time users it doesn't give a good tutorial on the advanced features, they become more learn over time features on our own. --- ### my #1 media assets management platform - Overall rating: 5/5 - Reviewer: Kabiru A. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Superb page load speed performance for my web app that reference media assets from Cloudinary #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros when I used cloudinary to host my images and videos and reference them to my web app, I noticed increase in page load performance of my app. Really happy about that #### Cons though free plan is provided, but premium plans seems to be some expensive especially if someone i to host alot of media assets --- ### Best image tool I've used for web development - Overall rating: 5/5 - Reviewer: James W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I LOVE using Cloudinary! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love the image API and image manipulation tools. Allows me, a non-designer web developer, the ability to correct problems on images or crop, create headshots from, ect. I love that there is an API for me to programatically upload, manipulate, and serve images/videos. #### Cons I wish there was like 1 less click step, honestly, no complaints here. --- ### My go to image hosting - Overall rating: 5/5 - Reviewer: Jerico S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The interface is easy to understand. Uploading an image is easy by drag and drop and linking to our site is no hassle. #### Cons Nothing so far. It's versatility specially now that they are improving by giving tips to better use there hosting is impressive. --- ### Very good but can be expensive. - Overall rating: 5/5 - Reviewer: Christopher S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very simple to resize and manipulate images but it really is just too costly in the long run for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros This is a great piece of kit if you're looking to outsource image manipulation completely and really does do everything you'd probably ever need. #### Cons It can very expensive if you have a lot of image manipulation to do. Especially when you can do everything they offer without outsourcing for free. --- ### Feature rich photo and video storage! - Overall rating: 5/5 - Reviewer: Orlando M. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I really love the variety of features. There are many different API implementations and different rules, such as cropping, storage location, etc. that can be applied to incoming files. #### Cons The interface was a bit confusing at first, but after reading through a little documentation I was able to figure it out and within a couple of hours I had a fully functioning API setup allowing users of my website to easily add and update photos. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/cloudinary-profile/reviews/?page=2) --- Cloudinary Reviews, Pros and Cons - 2026 Software Advice