Confluence vs Dropbox Business

Confluence has 1933 reviews and a rating of 4.4 / 5 stars vs Dropbox Business which has 18216 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 / 5 (1933)
4.52 / 5 (18216)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 25, 2021
October 26, 2021
Pros/Cons
  • Pros

  • The plugin is handy and are what makes it really rich although the cost of the plugins can start to add up if they are used they are good value.
  • Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.
  • Cons

  • Confluence is not the most intuitive program and learning to properly navigate it took a while. I also dislike that it is possible for one corrupted page to crash a whole file.
  • I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.
  • Cons

  • We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.
  • It is not smoothly for 2 or more people to work on the same file at the same time because it may generate conflicts and we can't trace for what conflict that is going on.
Pricing Range
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FrontRunners

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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