DigitalDrawer Software

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About DigitalDrawer

DigitalDrawer is a document management solution that helps businesses of all sizes in legal, healthcare, education, and other industries streamline operations related to document scanning, imaging, backup, capture, and more from within a centralized platform. Administrators can monitor user access, set up permission rights and recover files to ensure user and data security. DigitalDrawer enables staff members to sort documents, conduct keyword and metadata searches, create folder trees and use OCR technology to index files. It lets team leaders compare files, hide specific information, create markups and merge files, among other operations. Additionally, employees can batch import documents and manage scanning, printing and emailing processes, whilst maintaining compli...

DigitalDrawer Pricing

Subscription Pricing Available

Starting price: 

$1,000.00 one time

Free trial: 

Available

Free version: 

Not Available

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DigitalDrawer User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

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Thomas

Spedale's Florist and Wholesale

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

5

Customer support

5

Reviewed November 2015

Outstanding Document Managament Software - Cannot Live Without it!!!!

I have been using DigitalDrawer for many years now. As an owner of a small business I was looking for a document management solution. After much research I found DigitalDrawer and made an inquiry thinking that there was no way a small business could afford such a professional software solution. After a few emails and phone calls I ended up signing with DigitalDrawer and they worked with me to get the encrypted secured version. By far this has been the best decision I have ever made concerning the day to day operations of the office part of my business. I use DigitalDrawer daily, as does my office manager. For example, we scan everything into DigitalDrawer, payables, payroll, time sheets, invoices, reports, receipts, notes from special events, etc... If I want to research something I open up DigitalDrawer, go to the section where i know it is scanned in to, and within seconds I am looking at the document I needed on my computer screen. Of course, some of you reading this will say, right, it's not that easy. Well, I have to say yes, it is. You have to make a decision as a company to invest in a couple of decent scanners. You have to have a person or two that takes the time to scan the documents in. But it is manageable and it is WORTH IT! Once you get used to scanning the documents in on a daily basis, then shredding them, it becomes routine. We have trained other employee's that are not part of the office staff to help scan in the non-confidential information so those employees can help us scan the documents into the system during slow times. I scan in the confidential documents myself that I am the only person that needs to see. You can set up different user accounts and give them access to only certain file cabinets that they can see and scan in to. For what it is worth, my wife who does not work for me on a daily basis, helped us out for a few weeks. She saw us using DigitalDrawer and wanted to learn how to use it. Guess what, I had to purchase a second license for the house and a scanner for her. She was hooked instantly on DigitalDrawer and now keeps all the household bills/files scanned in. Large or Small Business, Personal, it doesn't matter. DigitalDrawer is the best. You can shop around, maybe find one that makes all kinds of promises, throws in pretty pictures. But if you want an Enterprise Level (COMMERCIAL GRADE) document management software that will work, everyday, every time, then don't wait, call the team at DigitalDrawer.

Samantha

Nez Perce Tribe-Dept. of Fisheries and Resources Management

Verified reviewer

Company size: 201-500 employees

Industry: Environmental Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed October 2018

DigitalDrawer-BEST Tech Support

I do not use it daily but work as a server administrator and I have seen how much the staff who do use it enjoy the convenience of the DigitalDrawer software. They are able to quickly search through their documents without needing to sort through drawers of paperwork. MY main experience happened recently, our server that housed DigitalDrawer had a component go out and we lost that server. I contacted DigitalDrawer and setup a time with their support and was surprised at how helpful and informative their support staff are. It took over 3 hours of work to fully restore our files due to an error on my end with backups but everything came back online, nothing was lost, and it has been working great on the new server! I don't usually expect much to happen when a support call lasts that long, it can go either way and in most cases I've had it not be a very productive day. Not with DigitalDrawer's support, they make sure that your services are fully restored before they close out your case.

Pros

This software makes it easy for us to go green and stay efficient. We've got multiple offices with many employees, DigitalDrawer makes handling employee related issues quickly without any use for hard copies to be kept and filed within our office. We're looking forward to digitizing our office library documents as well!

Cons

The cabinets were a little hard to understand at first but once I got more familiar with the software and the user interface I was able to create the cabinets we would need in order to file effectively for easy searching by other users.

Avinash

Avinash&Co.

Verified reviewer

Company size: 2-10 employees

Industry: Oil & Energy

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

3

Customer support

3

Functionality

3

Reviewed June 2021

Secure and easy way to go paperless

I am working at my father's firm which trades supplies for energy industries. I introduced this software to my father to store the paper bills and files in digital format. Storing and retrieval of documents has become easier and lot of space and manpower is saved. Efficiency of the business has improved.

Pros

Took less time and energy to convert my paper files to digital documents. Also, the software is very reliable as it uses AES-128 bit encryption to store the documents.

Cons

Available text editing options are very limited. Extensive options to edit the document in the software will save time.

Katelyn

Wake Young Womens Leadership Academy

Verified reviewer

Company size: 501-1,000 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Reviewed April 2019

Good software for document management

Pros

Easy ti use and extensive app for organization.

Cons

Does not have the best functionality with other software that is used in the workplace.

Reagan

Reagan Academy

Verified reviewer

Industry: Education Management

Time used: Free Trial

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2016

Excellent Digital File Cabinet Solution!

I work at a K-8 school. We did extensive research before purchasing a program for making all of our files digital. Digital Drawer met all of our needs and beyond. It has great features, wonderful customer support, and it is a great value for our money. It has been so great to access our file cabinets while away from the office.