Diligent Boards is a content management solution for creating, distributing and collaborating on board meeting materials. Designed for small and large businesses, Diligent Boards aids in creating digital materials to support any organization with a board. Cloud-based and on-premise deployment options are available.

Users that are attending board meetings on Diligent Boards can view current and past meeting archives, manage annotations, view shared resource repositories and access contacts and calendars. Board members can access information online and offline with the option to store materials locally.

Administrators in charge of running meetings can maintain an agenda archive, update resource repositories, create custom questionnaires, count board votes and signatures and manage access to offline materials for board members.

Diligent Boards offers support via email or phone and periodic webinar tutorials for training on new materials. Diligent Boards is available for purchase on a per user per year basis.

Agendas
Agendas
Agendas
Annotate materials
Annotate materials
File import
File import

Supported Operating System(s):

Windows 7, Windows Vista, Web browser (OS agnostic), Windows 8



25 Reviews of Diligent Boards

Overall rating

4.5 / 5 stars

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Irene from JJ McAteer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Board Meeting Portals easy and efficient

Paperless solution to Board Meetings. We have converted 8 Boards to Diligent with a seemless transition. Training is excellent and new products are always offered and existing features are updated. Diligent listens to end users for suggestions and better solutions and incorporates what they can.

Pros

Easy to load documents, user friendly for all Boards, great storage for secure historical meeting material and governance documents.

Cons

Cannot load short videos for viewing at Board Meetings. Cannot move items from board meetings to resource centre.

Lynne from Shaftesbury PLC

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

October 2018

Diligent Suite Review

Pros

Very easy to use. Very good customer support and updates.

Cons

A little bit slow when loading documents.

Patrice from Robert Half Legal

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Diligent is Best Board Portal Available

As a consultant working for various companies, it is awesome to have Diligent in my handful of tools that can provide services to my client and make me look like a magician. It has simplified my life and that of my clients and I can't imagine being without Diligent.

Pros

It is easy and intuitive both from an administrator perspective and a user perspective

Cons

The Resource Center - though I understand that improvements are coming and I am looking forward to that.

Kelly from International Pacific Halibut Commission

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

Big Time Saver

Diligent Boards has saved time and paper.

Pros

Building the board book is easy, and a big time saver. It makes preparing, and organizing the meeting documents simple and stream-lined. Love being able to export my book to PDF.

Cons

I wish some of the features and options had an explanation for use. Sometimes its not self explanatory what a feature is used for.

Keith from IPHC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Branch Manager

secure communication and collaboration with board members.

Pros

security, portability, the ability to link within board books and to export the book.

Cons

timeout. Running an eight hour meeting with multiple applications for content it becomes frustrating to have to re-enter your password throughout the day.

Noqxie from Chaucer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Diligent Boards

Support team excellent, I feel they listen to what ever concerns we have and ensure changes are made communicated to the development team and suggestions implemented fairly quickly.

Pros

You do not have to convert documents to PDF prior uploading them into a pack.

A pack (in theory) can be generated and built quite quickly.

Cons

Performance is slow, the pauses whilst waiting time for system to do an action are long and could be improved. This ends up making the builing a book process fairly long.

There are also too many clicks to approve a book or tabs - could be improved by allowing documents and agenda tabs to be approved by right clicking the tab/paper that require approval and approving at that level.

Lisa from GSAM

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Diligent - Board admin

Pros

Great customer service and support - the system generally works well.

Cons

Innovations and enhancements to the current portal offerings can take time to implement and the system can be slow at times.

Nathalie from POCLAIN

Number of employees:  1,001-5,000 employees

Ease-of-use

Customer support

Functionality

September 2018

Diligent assessment

We have a secured library well organized

Pros

Support for the evolutions requested.
Very good customer service

Cons

Sometimes lost between windows opened and by mistake we close the wrong window and have to re connect again.
Not that easy when we want to download some documents (the path is quite long)
Size of documents too much limited (necessity to upload in PDF format.

Niqui from The Comfort Group

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Best Platform Ever!

exceptional, highly recommend the platform to anyone I can. Its changed my life regarding board packs, signing docs and filing

Pros

intuitive, effective, accessible, reliable, wonderful service the list goes on

Cons

we have used the voting option as a document signing application but it would be great to have two signatures the same on one page

Mary from GEO Group, Inc.

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Eileen Roth's Review

I like Diligent. I like uploading the books. I think the part of saving the book and having an easier time of choosing the correct people is rough. Also you can not change the email addresses or delete anyone on the email to notify the Board that the book has been released.

Pros

I like drag and drop of the documents for our Board of Directors committee meetings. I organized the documents in the correct order so when I put the book together it is a fast and easy process.

Cons

The four actions that I have experienced to create a problem.
1. When the difference sections of the book are uploaded, if you save the book and go back in, you have to save the whole book again or it will not be released.
2. When the book is completed, making sure the right people receive the book. Having to go out of the book to go back into the book to edit and chose who gets it.
3. Making sure that the Board Members have refreshed their iPads so they can see the books. We have had problems with the Board of Directors not being able to open their books. Sometimes it is IS settings that have to be updated. But NO One wants the Board yelling that they can not read their books.
4. We are going to have a test page the day before the Board Meetings to see if anyone is having a problem opening their book or documents.

Matt from Scotiabank

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

A board management software that delivers unparalleled excellence

Outstanding!

Pros

When we switched over to Diligent, we were expecting a bit of a transition period. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. The software has also has gorgeous and elegant aesthetics which makes it very appealing.
It's a fast and secure way to handle sensitive information. Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It also allows us to move away from a paper-based environment which are also a security risk.

Cons

I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.

Deborah from Brotherhood of St Laurence

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I find Diligent staff very professional and helpful

Pros

Ease of putting documents into the system, customer support with any questions always answered and explained.

Cons

Putting notes onto papers - pencil option hard to control. Maybe use of a keypad would assist. I am not sure if this is the case, but was told that I would loose all notes once book went into Achieve.

Queenie from Aviso Wealth

Ease-of-use

Value for money

Customer support

Functionality

July 2018

My company recently started using this software for our Board and we really like it.

Pros

Diligent team is amazing, they are available 24/7 to answer any questions or queries, are always very helpful and resolves any issues immediately. The software is easy to use once you get used to it, has a nice look to the portal and building board packages couldn't be easier by using drag and drop.

Cons

It does take a little but to get familiar with the functions and creating board packages but once you learn the basics, its an amazing portal to use.

Yaroslav from Consorcio OIV Tocoms

Ease-of-use

Value for money

Customer support

Functionality

July 2018

A very safe tool for information management

It favors the security in the handling of information and in the access control of the users

Pros

My experience regarding this program is as follows:
The strength of this program is its security to prevent unauthorized access through TouchID and the safe handling of information, which is currently of vital importance to organizations.
It promotes communication and integration to the work team.

Cons

In my opinion although it is very simple and intuitive, it is very rigid in terms of not being able to move the windows, which can generate waste of time for the users. I think it is necessary to continue improving this program in terms of navigation within it.

Linda from Chicago Commons Association

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

I find the software to be user friendly and very helpful - no more making copies for board members.

Makes my job easier.

Pros

The ease in creating and editing the books. Not about the software but Diligent has excellent customer service with reps who are well versed in their knowledge of the software.

Cons

The inability to move tabs you've created into another placeholder i.e. Tab 4 now needs to become Tab 1, you can't easily bump the tap up or down. I have added tabs above or below to get the results I'm looking for - it that could be done easier it would be great and perhaps a feature to make small edits on docs uploaded. Sometimes at the last minute, the board wants to make small changes. A time saver would be to have the ability to revise the doc without going back to the original one, revising and then reuploading.

Paul from Town and Country Housing Group

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Overall from an administrator viewpoint the product is easy to use and upload.

Pros

Ease of setting up minutes and linking to Reading Rooms where required. Ease of using product in meetings. I think the product will take a little while to bed in but I like the look of it. It is good for board directors to see archived books which was not the case with BoardPad.

Cons

Need to speed up scrolling through papers by allowing scrolling downwards rather than sideways.
Need to allow users to email non-annotated pages.

Madeleyne from Alcaldia de Caracas

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Messenger is a fabulous communication tool easy and safe.

Messenger is an amazing work tool very easy to use. It is reliable, it gives me security when sending messages or information to my team in various work meetings. It is a secure tool that allows me to access it through the login.

Pros

It allows me a safe and transparent communication, it automatically saves me important messages. I can create conversation groups, share documents and files in meetings in a secure way. It's excellent.

Cons

If I had any difficulty in working with this application it would surely be due to mishandling on my part. I really do not see any disadvantage in this software.

Mae from IGM Financial Inc.

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Board books at its best.

There have many benefits reaped with our continued use of Diligent Boards. (1) Timely delivery of materials and any material updates; (2) Accessibility and portability of meeting and information materials; and (3) Cost savings on courier / mail, printing, office supplies, and personnel hours and resources.

Pros

(1) User Friendliness (2) Intuitive (3) Responsive Customer Success Team (4) 24/7 Global Support (5) Reasonable Cost

Cons

Please continue to explore and enhance the possibilities of your technology and no further comment.

Colleen from Invesco Canada & National Boilermakers

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Find Diligent relatively easy to use which is important with large Board packages

Pros

Sharing of information via `sticky notes. We use it to provide comments and questions prior to meetings and this allows Management to be prepared with answers.

Cons

Folder presentation - have to search through to find folder with current date material. This is could be an administration filing issue and not a problem with the program

Georgina from Newcastle Peramanent Building Society

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Exceeded expectations

Pros

Intuitive - easily to use and well designed for the purpose. Simplifies and usually complicated process.

Cons

Slow loading times - this can be frustrating when time is of the essence and deadlines are close. The hyperlink function good be improved.


Displaying 1 - 20 of 25 reviews