Doc.It Suite vs Payload

RATING:

4.0

(24)

Doc.It Suite has 24 reviews and a rating of 4.04 / 5 stars vs Payload which has 41 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (24)
4.8 (41)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 21, 2023
May 3, 2024
Pros/Cons
  • Pros

  • It was very user friendly and easy to navigate. Really easy to organize thoughts and workpapers.
  • The integration with caseware for each of printing and the ease to which PDF documents can be marked up. Works well in the field as well.
  • Cons

  • No instructions, no link or web URL for the client to navigate to and certainly no instructions at all. This might be one of the most poorly designed things in Doc-it.
  • Still confused in the UI why you can access an archive via the archive explorer or binder explorer, and both can be made to have the same layout.
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  • Pros

  • The ability to integrate with other tools and services, such as GraphQL and React, also makes it a great choice for building modern web applications.
  • What sets Payload apart is its flexibility. With robust API and plugins, Payload empowers developers to extend functionality and build sophisticated applications.
  • Cons

  • One downside of using Payload CMS is that it does not yet support SQL databases, which means that some of my existing infrastructure is incompatible with it.
  • At the moment the CMS is only limited to MongoDB databases but we know the team at Payload is hard working on a Postgres adapter that will ceil the deal for us.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos