DocStar ECM vs Google Drive

RATING:

4.0

(99)

DocStar ECM has 99 reviews and a rating of 3.98 / 5 stars vs Google Drive which has 27415 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (99)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 1, 2023
April 24, 2024
Pros/Cons
  • Pros

  • The Docstar software makes it easy to get my hands on any historical document related to any of our customers very quickly.
  • I love the integration with Epicor and the workflow approvals.
  • Cons

  • No applicable at this time. We only use the data to view.
  • Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
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  • Pros

  • I love that I can store and organize files from all of Google's suite of services. I love that it backs up to my physical computer.
  • The personal data and all the files are safe now because google drive is the best platform. I am very happy to have it.
  • Cons

  • Also, sometimes when I uploaded files from my phone it took forever to upload and it stopped, giving me errors. This was a while ago, but it happened for almost 3 months and it was quite annoying.
  • It can sometimes be a little confusing to organize and the kids I work with have trouble loading documents to it from chrome-books.
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Pricing Range
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$
$
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$
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Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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30 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos