Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.0 / 5
Functionality
4.5 / 5
Pros
"it manages more than one department workflows can be customized i sub out the data entry to them we use it to run the whole operation"
"Easy access to any file and more importantly, I don't have to deal with the cluster of sorting through papers anymore."
"It was quick and easy to use. I received a list of service providers and they contacted me."
Cons
"Initial setup is little bit time consuming but its not a big deal as it is meant to be. No big cons on this software."
"Time it takes to transition to the new software, but it still was not bad."
"Only the administrator can upload the documents for us, which not all campuses use the same documents, so their are a few that we have to do manually, so I would like more access myself. "
Docufree Reviews
Filter by:
May 2018
Dawn from Matto LLC
Company Size: 11-50 employees
Industry: Construction
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Functionality
5.0
May 2018
Operations
for us the best thing about this software is that integrates with a couple other platforms we're using.
Pros
it manages more than one department workflows can be customized i sub out the data entry to them we use it to run the whole operation
Cons
well.....if i have to say something bad it did take 60 days to get it set up and running...but overall it was we're very happy
August 2017
Heidi from Community Health Care
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
BEST SOFTWARE EVER!!
This software feels like a BRIGHT light at the end of a very DARK tunnel. It has made my life much more organized. It feels great to know everything i need is only a click away.
Pros
For all you beginners. There is no need to worry, this software is so easy to use and navigate. It is such a breath of fresh air. No more lost documents, or of searching through stacks of paperwork . Everything is saved in one place, literally at your finger tips. It saves time and the headache. I would recommend this to anyone who has ever spent more than 5 minutes searching for paperwork, or has lost an important document.
August 2016
suzie from Waitr
Industry: Food & Beverages
Time Used: Less than 6 months
Ease-of-use
3.5
Value for money
3.5
Customer support
2.5
Functionality
3.5
August 2016
new user of this program
Pros
ease of use want a paperless office space and what i have used so far i like
Cons
learning new tool can be difficult as can teaching others
September 2016
Victor from LA Investment
Industry: Real Estate
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
4.0
Functionality
4.0
September 2016
Digital technology has arrived in an easy way for us all!
Pros
Where to begin, where to begin!, my friend and colleague recommended me to try out this fabulous product, as with anything, I was a bit hesitant, but as soon as I was allowed to download a free trial, I was on it, I am surprised to say though, it's so easy to figure this software out, it's almost self-explanatory, and I thought I had to deal with a whole new concept to what we use in our office here, I am heavily impressed by the features included and all the shortcuts that help make daily tasks a breeze.
Cons
To be honest, I had never heard from this company or vendor before, if there's a thing I don't like it's the fact I was not aware this company existed and by looking at their extensive catalog, I know I'll be trying out more software soon, anything to make our digital work easier.
May 2018
Allison from Level Office
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Functionality
5.0
May 2018
Great, easy tool for quick doc signing
Pros
Paperless document signing has made my life so much easier as a remote employee without access to a printer. I love that it takes 2 seconds to sign and finalize a document, which I do probably once a day.
Cons
I can't think of any cons, though I suppose I have some questions about the security of online document signing.
September 2018
michelle from CEHE
Company Size: 501-1,000 employees
Industry: Primary/Secondary Education
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Docufree
Pros
We work at a college so their are lots of documents that need to be completed and filled out. This is great because it make the process super simple for the students to go in and sign where they need to, plus they can do it from the comfort of there home.
Cons
Only the administrator can upload the documents for us, which not all campuses use the same documents, so their are a few that we have to do manually, so I would like more access myself.
October 2016
Brian from Midwest Foods
Company Size: 201-500 employees
Industry: Food & Beverages
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2016
Docufree's Review
The idea behind this software should appeal to anyone who works with a lot of documents and stores them in a filing system. It took some time to get it all organized but if you can set aside a few days to convert all your files onto this system you will not be disappointed.
Pros
Easy access to any file and more importantly, I don't have to deal with the cluster of sorting through papers anymore.
Cons
The initial time that goes into it. But this is usually the case with starting any new system.
April 2017
DEMETRICK from Northeast Home & Energy
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 2 years
Ease-of-use
4.0
Functionality
5.0
April 2017
Awesome product
I highly recommend!
Pros
i love this product, very useful, user-friendly and efficient. if youre looking for a paperless solution this is your place to go.
Cons
nothingThe free plan needs more storage to attract more customers! 5g is nothing nowadays! upgrade it!
November 2016
Melodye from Institute for Life Enrichment
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Ease-of-use
5.0
Functionality
5.0
November 2016
An excellent service
I came across this service while researching for electronic health record providers. I put in my criteria and got the information I was seeking.
Pros
It was quick and easy to use. I received a list of service providers and they contacted me.
Cons
I don't have any cons!
January 2019

Iyanu from Brainslodge
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
January 2019
Insight and helpful
Pros
Document scanning is the reason I so much love this platform and uploading to the cloud has never been disappointing.
Cons
My experience so far, this platform isn't mobile friendly. It has always been tedious using my mobile device
January 2017
Heidi from Community Health Care
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2017
Completely satisfied
I think this is a great and easy way to have your docs everywhere you go and not have to worry about misplacing a storage device.
Pros
I can edit my documents everywhere, as long as I have my laptop and internet connection. I can even use it on my android the cost is reasonable.
Cons
Some people may not like that we only have 5gb of free storage, after that we must choose a plan.
July 2019
Sabari from FCI
Company Size: 51-200 employees
Industry: Warehousing
Review Source
Ease-of-use
4.0
Functionality
5.0
July 2019
Save paper! Save time!
Pros
It is a cloud based document scanning and storage system. Scan and store the pages of data in the cloud storage and retrieve anytime anywhere (internet required). Paperless signing of the document is also possible. Upto 5 GB storage is free. Free trial is also available.
Cons
Initial setup is little bit time consuming but its not a big deal as it is meant to be. No big cons on this software.
August 2016
Victor from F5 Computers
Industry: Management Consulting
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Amazing software, highly guaranteed
Pros
The features and easiness to learn from the ground up are unbelievably great, it is not time consuming and if I can do it, I'm sure anyone out there can too.
Cons
There isn't anything I don't like about this product, maybe the fact that most of this software is not marketed at a bigger infrastructure and thus making it far more easily recognizable.
November 2016
Richard from MCRC
Company Size: 2-10 employees
Industry: Philanthropy
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
4.0
Functionality
5.0
November 2016
Path to Paperless
Our office admin quit and I was assigned the job of storing files and documents that he had let pile up in the file room. I researched paperless storage software and decided on Docufree's path to paperless and I am glad I did. What a blessing!
Pros
Easy to use, even for technophobes
Cons
Time it takes to transition to the new software, but it still was not bad.
February 2017
Meredith from Home Works
Company Size: 2-10 employees
Industry: Philanthropy
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
February 2017
Docufree
For 2 years, I used this product and was pleasantly surprised by it's long term benefits. It is the way to go for a paperless office.
Pros
Very efficient and good customer service. It helps with storage and space.
Cons
Something to keep in mind is the long term savings from using this and not filing away paper documents, which becomes costly.
July 2019
DS from Biobee stores
Company Size: 11-50 employees
Industry: Biotechnology
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Functionality
5.0
July 2019
Tons of works made simple!
Pros
Documentation made simple using this software. Scan, store, retrieve and review the heaps and heaps of documents in electronic format. No need to store the huge bulk of physical papers anymore.
Cons
Nothing has been found as a negative one except the initial set up.
February 2017
Kevin from Vapeco
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
February 2017
Paper is OLDSCHOOL!
We needed an affordable solution that was PCI Compliant for going paperless! My business partner is quite the environmentalist, so it was a no-brainer. Cloud-based too! Our document scanning and organization was out of control and Docufree was a simple solution.
Pros
Cloud-based, easy document scanning/management, easy to access documents anywhere!
Cons
The free plan needs more storage to attract more customers! 5g is nothing nowadays!
November 2016
Michelle from MM Solutions LLC
Company Size: 2-10 employees
Industry: Accounting
Time Used: Less than 6 months
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
November 2016
Not bad
Overall good software for the money. It was not hard to learn and was able to get the job we needed done.
Pros
fast and user friendly
October 2016
Erdem from Midwest Foods Inc.
Company Size: 201-500 employees
Industry: Food & Beverages
Time Used: Less than 6 months
Ease-of-use
5.0
Functionality
4.0
October 2016
Get Orginized!!
We had over 50 boxes of documents waiting in the storage we didin`t want to to throw them out in case we have to go back and check something. We used docufree document scanning they took care of everything. From A to Z. After we got everything in digital format we just started to store everything in PDF format. Now instead of 50 boxed document in storage room we have a hard drive.. Highly recommended