About DocuShare

DocuShare is a cloud-based and on-premise content management platform designed to help education, government and healthcare organizations of all sizes capture content from multiple digital or paper-based sources. The platform enables enterprises to securely store, index and manage structured or unstructured content in a centralized repository.

DocuShare includes accounts payable functionality, which allows businesses to upload invoices through fax, email, scanners or multifunction printers (MFPs) and streamline payments, approvals, processing, auditing, and other operations. It offers numerous features such as routing, automated workflows, remote data capture, search capabilities, Optical Character Recognition (OCR) capabilities, reporting and more. Additiona...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

35 Reviews of DocuShare

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(21)

21

4 stars

(6)

6

3 stars

(7)

7

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

January 2018

Ben from Active Documents Ltd

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2018

Cost effective, powerful document management

Pros

DocuShare is a cost effective, yet powerful Document Management System (DMS) which allows large levels of customisation and a large level of scalability. The user interface, although slightly dated, is functional, allowing a high level of ease of use for inexperienced users and power users. The built in workflow is effective, although simple, and can be expanded with enterprise workflow options to allow for far more complex BI solutions.

Cons

Although DocuShare is highly customisable, professional help is best sought to get the most out of it.

November 2019

Edward from Yaskawa America, Inc.

Verified Reviewer

Company Size: 201-500 employees

Industry: Machinery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2019

Docushare, long term view

It has been a reliable way to store and reference documents.

Pros

We have used it for almost 20 years now, starting in 2000. We keep many research and techinical documents in it. It has stood the test of time.

Cons

We are still using version 6, so it is old fashioned, but still works. The Windows file explorer integration is slow and not completely reliable. I do not use the windows file explorer integration any more and exclusively use the web browser interface.

Reasons for Choosing DocuShare

Other branches of the company want to move to Sharepoint.

March 2018

Jamison from quorum

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2018

I use docushare on an every day basis as part of my job role. When the system is working it is grea

It is easy to use, just needs to be polished / updated a little bit to be current with the times.

Pros

Pros: The storage and its shared, uploading is not too bad, though does take extra steps. Being able to click on the document and open it, and update the status of items. It is organized based on the catagory.

Cons

Cons: Audit trail is not as easy to use, When an item posts it should list the date posted, not the day you are looking at it as you need to select an additional tool to check posting dates.

November 2019

Paul from Infotech

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2019

Docushare

Our experience has always been positive. They are responsive to our requests.

Pros

Docushare creates a well organized system for storing documents. It is very flexible and can be set up for many different uses.

Cons

One small complaint we have is with the search functionality. The search is very sophisticated but sometimes the results are too numerous and hard to sort through. We setup our collections representing the projects we work on and we use the same names from project to project for the sub-collections. So the search results say it is in the "Reports" collection but we have no idea for what project. If they provided a more complete path, we could easily process the search results.

Reasons for Choosing DocuShare

Cost, Support, recommendations

Response from Xerox

Replied November 2019

Thank you for taking the time to write a review, Paul. We especially appreciate the feedback regarding the search functionality and will consider your path suggestion while planning for future releases.

November 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Great Dynamic Product for Document Management

Pros

Flexibility, dynamic interface and customization

Cons

I like all the features overall however wished having the support could be less costly.