About DocuShare

DocuShare is a cloud-based and on-premise content management platform designed to help education, government and healthcare organizations of all sizes capture content from multiple digital or paper-based sources. The platform enables enterprises to securely store, index and manage structured or unstructured content in a centralized repository. DocuShare includes accounts payable functionality, which allows businesses to upload invoices through fax, email, scanners or multifunction printers (MFPs) and streamline payments, approvals, processing, auditing, and other operations. It offers numerous features such as routing, automated workflows, remote data capture, search capabilities, Optical Character Recognition (OCR) capabilities, reporting and more. Additionally, m...
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DocuShare User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 38 reviews

User Profile

Ben

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

January 2018

Cost effective, powerful document management

Pros

DocuShare is a cost effective, yet powerful Document Management System (DMS) which allows large levels of customisation and a large level of scalability. The user interface, although slightly dated, is functional, allowing a high level of ease of use for inexperienced users and power users. The built in workflow is effective, although simple, and can be expanded with enterprise workflow options to allow for far more complex BI solutions.

Cons

Although DocuShare is highly customisable, professional help is best sought to get the most out of it.

User Profile

Neisha

Verified reviewer

Company size: 501-1,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2018

Docushare Your Documents

I like the ease of scanning documents, i wish it had more features.

Pros

I love how I can scan all paper documents into pdfs with ease.

Cons

I think the process of converting documents can be shortened. It would be nice if all the emails it generates didn't look the same, maybe show an image.

Jamison

Company size: 201-500 employees

Industry: Information Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

March 2018

I use docushare on an every day basis as part of my job role. When the system is working it is grea

It is easy to use, just needs to be polished / updated a little bit to be current with the times.

Pros

Pros: The storage and its shared, uploading is not too bad, though does take extra steps. Being able to click on the document and open it, and update the status of items. It is organized based on the catagory.

Cons

Cons: Audit trail is not as easy to use, When an item posts it should list the date posted, not the day you are looking at it as you need to select an additional tool to check posting dates.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Great Dynamic Product for Document Management

Pros

Flexibility, dynamic interface and customization

Cons

I like all the features overall however wished having the support could be less costly.

Joshua

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

January 2018

Good but could be better

Pros

The ability to manage multiple document collections. It is also very useful in that multiple versions of the same document can be housed.

Cons

It often crashes. Additionally, it is only available to view within a browser. Stand-alone software would be useful.

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