--- title: "Xerox DocuShare Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Xerox DocuShare. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Xerox DocuShare is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/docushare-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Enterprise Content Management Software](https://www.softwareadvice.com/cms/enterprise-content-management-system-comparison/) / [Xerox DocuShare](https://www.softwareadvice.com/cms/docushare-profile/) / Xerox DocuShare Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/docushare-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/docushare-profile/alternatives/) # Xerox DocuShare User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 44 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 3.9/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 26 reviews (59%) - 4 stars: 8 reviews (18%) - 3 stars: 9 reviews (20%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Xerox DocuShare is a cloud-based document management system that lets you view, manage, and collaborate securely on business documents and files anytime and anywhere. - What I liked most about Docushare was its well-organized and intuitive design for the end user. ## Xerox DocuShare customer reviews Showing reviews 1-25 of 44 (page 1). ### Great document manager - Overall rating: 4/5 - Reviewer: Margaret C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used other for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It is so simple and easy to implement and use. I like how it’s so easy to access my documents and to share documents to clients. It is an excellent document manager. #### Cons It’s not the easiest to install and it sometimes crashes. --- ### Docushare - Overall rating: 5/5 - Reviewer: Paul M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience has always been positive. They are responsive to our requests. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Docushare creates a well organized system for storing documents. It is very flexible and can be set up for many different uses. #### Cons One small complaint we have is with the search functionality. The search is very sophisticated but sometimes the results are too numerous and hard to sort through. We setup our collections representing the projects we work on and we use the same names from project to project for the sub-collections. So the search results say it is in the "Reports" collection but we have no idea for what project. If they provided a more complete path, we could easily process the search results. #### Reasons for choosing Xerox DocuShare Cost, Support, recommendations #### Vendor response Thank you for taking the time to write a review, Paul. We especially appreciate the feedback regarding the search functionality and will consider your path suggestion while planning for future releases. Replied November 2019 --- ### Old and Slow Technology - Overall rating: 3/5 - Reviewer: Andrew H. - Verified reviewer: Yes - Industry: Military - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great program when it works. But, when it doesn't work, it is really difficult to fix. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It is a great idea, scan and send hard copy documents over the internet from your multi-function printer. And it is very easy to use if you require a few documents at a time. The best feature is that you can password or PIN protect your sensitive documents as you send them. #### Cons Although the idea is great, practice is limited. There are severe page restrictions on what can be sent at a time. It is a lengthy process to scan multi-page documents having to wait for batches before you to send first. And it may be the machine that I used the software from, but, it seemed we needed to call the repair man every other week to fix issues with trying to sending documents. --- ### Docushare, long term view - Overall rating: 5/5 - Reviewer: Edward N. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a reliable way to store and reference documents. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We have used it for almost 20 years now, starting in 2000. We keep many research and techinical documents in it. It has stood the test of time. #### Cons We are still using version 6, so it is old fashioned, but still works. The Windows file explorer integration is slow and not completely reliable. I do not use the windows file explorer integration any more and exclusively use the web browser interface. #### Reasons for choosing Xerox DocuShare Other branches of the company want to move to Sharepoint. --- ### build your own file system and go paperless. - Overall rating: 5/5 - Reviewer: Melanie C. - Industry: Financial Services - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used this system for the last 7 years and I still don't think we are using it to our full potential. This system lets you setup several main categories, sub sections and then we have our setup into years. I feel your own imagination is your limit with this system. I like the fact that once I scan or print into a pdf document. The information is in the system. I don't need to ever print it again. This system has paid for it self with the amount of money we have saved over the last 7 years on paper, toner, staplers, paper clips and binders. You can access the system by ip address and get into any of your documents; attach to an email or usb storage drive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how easy it is to set this up for you own business. #### Cons their are so main options for labeling that it could easily become over whelming to the installation/ setup person. --- ### It has given me the opportunity to share documents, capture images and much more among co-workers. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is very convenient for a company or for a working group, the collaboration between users with documents, images, files of web publications, facilitate the use of paper, save a little time, but above all things help to improve the administration and communication in the workplace. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I worked 2 years with Docushare and I helped me to better take the administrative form of my documents, files and important images of my work. DocuShare has offered me the ability to share documents, capture images, publish on the web, as well as the collaboration management of a work group or a group of people with the same purpose. It is highly recommended for companies, departments, etc. Simple, it is an excellent document management tool. #### Cons the only drawback is to update with the update wizard, since you must inform connected users that the site is out of service, there must be a way to update the application sharing, in which continuing to use the tool would not be a problem for everyone. --- ### Easiest document control software ever used! - Overall rating: 5/5 - Reviewer: Danielle B. - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used this program for the past 5 years and have absolutely become in awe with it. It's the easiest and most self explanatory software I have ever used. Its easy to make corrections in misspellings as well as deleting or moving a document. It is very convenient for correcting mistakes made when indexing the document to the DocuShare server. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Convenient to make corrections when mistakes are found. Easy to navigate. Easy to follow and understand. Easy to use without all the hassle. #### Cons The lag in speed when capacity is almost full. --- ### Easy and Fast Way to Share out Documents - Overall rating: 3/5 - Reviewer: Kay J. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a very lightweight software and it's super easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Docushare makes it easy to send pdfs and keep track of them. .It offers very strong list of features at an affordable price. #### Cons It's a little slow at times and opening a large number of files is very difficult. I wish there was a search hisory train so access files easier. --- ### Easy to implement and maintain. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Docushare is a fantastic product. Documents and files are easy to find and search for. Ability to email to a collection is very useful indeed. #### Cons There are some issues with the search functionality. Many glitches causing system crashes where you have to reboot & resend the documents because it loses some presets. --- ### DocuShare - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the ability to have my documents and files available to me anywhere and not to have to store all those paper files. #### Cons If one person is not the only person adding files, they need to be uniformly entered and sometime that's not always the case. --- ### Molto valido, consigliato - Overall rating: 5/5 - Reviewer: Marco L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Ho apprezzato la facilità d'utilizzo e le molte funzionalità offerte ad un costo ragionevole #### Cons La versione di prova è giustamente limitata ed è difficile rendersi conto di quanto offerto --- ### Works well but expensive - Overall rating: 4/5 - Reviewer: Benjamin P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros The application works well and has some very nice features making collaboration and document sharing easy. #### Cons Seems expensive when compared to other similar applications out. --- ### Review - Overall rating: 1/5 - Reviewer: Mark L. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The product is easy to use. There is file sharing between users. #### Cons The web version is only available. Crashes all the time. Doesn't support personalization. Auditing not good. Doesn't support much functionality in the workflow. --- ### Nice and simple - Overall rating: 4/5 - Reviewer: Beth K. - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used other for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros DocuShare makes it super easy to share files/scans/etc. #### Cons DocuShare has super basic, but useful functions. --- ### Easy to Use! - Overall rating: 5/5 - Reviewer: Brittany A. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, easy to navigate, well worth the money for any business to correct and store documents. I have been a user and a person to recommend this for small business. #### Cons Once the capacity is near the system can slow down a bit, but overall great!! --- ### DocuShre consigue hacer fáciil toda la gestión documental de tu empresa - Overall rating: 5/5 - Reviewer: Almudena C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered DocuShare te ayudara con toda las gestión documental de tu empresa automatizando procesos repetitivos y el acceso en remoto a toda tu documentación. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros DocuShare nos permite acceder a toda nuestra documentación desde cualquier sitio sin necesidad de desplazarnos a la oficina. Su interfaz es super intuitiva y aprender a usarlo es muy sencillo, con una breve formación los usuarios ya pueden comenzar a usarlo. Además se intrega con gran cantidad de herramientas empresariales como ERP's, CRM's, gestión de correos, etc.Personalizable, lo que permite adaptarlo a las necesidades particulares de cada empresa #### Cons No es la solución más económica para la gestión documental, por lo que es posible que pequeñas empresas no puedan adoptarlo. Aunque es posible integrarlo con múltiples sistemas empresariales, en ocasiones estás integraciones son complicadas siendo necesarios recursos, tiempo y en ocasiones nuevos desembolsos económicos. --- ### Enterprise Document Managment. - Overall rating: 4/5 - Reviewer: Armando I. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered With Docushare I was able to make inventories of documents and then digitize them directly from the scanner to place them in their finsl folder. The digitization flow was effective and fast. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros What I liked most about Docushare was its well-organized and intuitive design for the end user. Integrations with other high production tools and scanners. A corporate production software. #### Cons What I didn't like was when it came to customizing the tool, new modules are hard to come by. --- ### Cost effective, powerful document management - Overall rating: 5/5 - Reviewer: Ben L. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros DocuShare is a cost effective, yet powerful Document Management System (DMS) which allows large levels of customisation and a large level of scalability. The user interface, although slightly dated, is functional, allowing a high level of ease of use for inexperienced users and power users. The built in workflow is effective, although simple, and can be expanded with enterprise workflow options to allow for far more complex BI solutions. #### Cons Although DocuShare is highly customisable, professional help is best sought to get the most out of it. --- ### Docushare Your Documents - Overall rating: 5/5 - Reviewer: Neisha P. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the ease of scanning documents, i wish it had more features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how I can scan all paper documents into pdfs with ease. #### Cons I think the process of converting documents can be shortened. It would be nice if all the emails it generates didn't look the same, maybe show an image. --- ### good to use for enterprise content management - Overall rating: 5/5 - Reviewer: Meheza n. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Xerox DocuShare is a cloud-based document management system that lets you view, manage, and collaborate securely on business documents and files anytime and anywhere. From your smartphone, tablet, or computer, it's easy to capture and share documents, get organized, and stay productive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I was surprised and impressed by the search engine of this platform. It is really fast and easy to use. It comes up with all the files and even what you could not imagine. #### Cons I have nothing to reproach to this tool for now --- ### Great Dynamic Product for Document Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility, dynamic interface and customization #### Cons I like all the features overall however wished having the support could be less costly. --- ### I use docushare on an every day basis as part of my job role. When the system is working it is grea - Overall rating: 3/5 - Reviewer: Jamison o. - Verified reviewer: Yes - Industry: Information Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is easy to use, just needs to be polished / updated a little bit to be current with the times. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Pros: The storage and its shared, uploading is not too bad, though does take extra steps. Being able to click on the document and open it, and update the status of items. It is organized based on the catagory. #### Cons Cons: Audit trail is not as easy to use, When an item posts it should list the date posted, not the day you are looking at it as you need to select an additional tool to check posting dates. --- ### DocuShare is great for efficient electronic sharing. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used other for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has helped our business tremendously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is incredibly user-friendly and the fact that you can share so many documents with literally anyone makes this a must own for business purposes. Of course, it is backed by Xerox so you know it is top-notch. #### Cons Xerox provides an incredible product to their users and there is not much to dislike about the product. I would suggest that they do allow users to use read-only mode if they need a trial though. --- ### Enterprise Content Management Made Simple - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros DocuShare has an intuitive and mobile-friendly UI that is easily-customizable. The cloud-sharing platform makes it easy to access files, while ensuring that all of my team members have access to the information they need most and can work collaboratively. #### Cons The subscription process isn't very simple. To purchase a plan, you must contact your Xerox representative or partner, which is an extra step. The plans are also very expensive and usually reserved for enterprises rather than small businesses. --- ### Wondeful tool, especially when traveling, or not near your home office. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, and the capabilities to quickly share anything with any group necessary. Also helpful to access important documents while traveling. #### Cons A little bit expensive compared to some of the things I've seen on the market, but when dealing with larger scale things it is much more valuable. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/docushare-profile/reviews/?page=2) --- Xerox DocuShare Reviews, Pros and Cons - 2026 Software Advice