DocuSign

RATING:

4.75

(7422)

About DocuSign

DocuSign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the DocuSign Agreement Cloud to accelerate the process of doing business and simplify people's lives. DocuSign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing busi...

DocuSign Pricing

DocuSign Individual - $10/user per month One seat, five sends/month, basic features DocuSign Pro - $20/user per month Up to 10 seats, unlimited sends, additional features DocuSign Business - $30/user per month Up to 10 seats, unlimited sends, advanced features DocuSign Business Premium - $125/user per month Up to 10 seats, unlimited sends, power features DocuSign Enterprise 11+ seats. Get your customized quote.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

DocuSign eSignature
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DocuSign Reviews

Overall Rating

4.75

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 7,331 reviews

Beth

Company size: 2 - 10 employees

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

Safe and secure way to easily create send and sign important documents

User Profile

Jeremy

Verified reviewer

Company size: 2-10 employees

Industry: Media Production

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2023

A Stellar Industry Standard

I use DocuSign for sending and signing documents. Being able to highlight signing areas for clients is excellent, and I rarely have any issues with confusion. The industry standard for a reason!

Pros

DocuSign helps users break away from messy PDF and email attachments, making online collaboration and signing of documents nearly effortless, even for techno-phobes.

Cons

DocuSign API's can be difficult to integrate with other software, and you may find yourself needing to upgrade to a pricier plan to get needed features.

Reasons for choosing DocuSign

DocuSign is more widely recognized and used.

Pawan

Company size: 51-200 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

January 2023

"The best user friendly Digital signature verifier Software in the industry."

Overall, DocuSign is a widely-used and well-regarded electronic signature and digital transaction management software. It is known for its ease of use, streamlined document signing process, security and compliance, and integrations with other software. These features make it a popular choice for individuals and organisations of all sizes, who need to manage a high volume of documents on a regular basis.Users appreciate the software's ability to automate and streamline the document signing process, saving time and effort compared to traditional methods. DocuSign's security features, such as encryption and authentication, also provide peace of mind for users handling sensitive and confidential documents.

Pros

One of the most highly-regarded features of DocuSign is its ease of use. The software is designed to be intuitive and user-friendly, making it easy for users to navigate and perform tasks. This makes it accessible for individuals and organizations of all sizes and technical abilities.Another feature that users appreciate is DocuSign's ability to streamline the document signing process. With the software, users can easily send documents for signature, track the progress of the signing process, and receive completed documents all within the same platform. This can save a significant amount of time and effort compared to traditional methods of sending, signing, and returning paper documents.DocuSign also offers a high level of security for its users. The software uses encryption and authentication to ensure that only authorised users can access and sign documents. Additionally, DocuSign is compliant with various global and industry-specific regulations, making it a reliable choice for organisations that need to comply with strict data security and privacy laws.Lastly, DocuSign offers a wide range of integrations with other software and systems, such as Salesforce, Microsoft Office, and Google Drive, which allows users to easily access and manage their documents from within their existing workflows. This makes it an efficient solution for businesses and organisations that need to manage a high volume of documents on a regular basis.Overall, DocuSign is widely liked for it

Cons

While DocuSign is a widely-used and well-regarded electronic signature and digital transaction management software, there are a few potential disadvantages to consider.One disadvantage of DocuSign is its cost. The software is a subscription-based service, and the cost can be high for organizations that need to use the software on a regular basis. Additionally, some advanced features and integrations may require additional fees.Another potential disadvantage is that DocuSign is a cloud-based service, which means that it requires an internet connection to function. This can be an issue for organisations that operate in areas with limited or unreliable internet access.Some users also report that DocuSign's user interface can be confusing and difficult to navigate at times, particularly for those who are not familiar with electronic signature software.Lastly, DocuSign may not be suitable for all types of documents and use cases. For example, it may not be able to handle highly-sensitive or confidential documents that require a high level of security.It's worth noting that these disadvantages may vary depending on the specific needs and use cases of an organisation. It's always a good idea to thoroughly evaluate the software and its capabilities before making a decision.

Reasons for choosing DocuSign

It's important to note that the best electronic signature and digital transaction management software will vary depending on the specific needs and use cases of an organisation. It's always a good idea to thoroughly evaluate the software and its capabilities before making a decision. Factors such as cost, ease of use, security, integrations, and customer support should be considered when comparing different software options.It's also important to consider the scalability of the software and if the software is compliant with the regulations and laws of the region the organisation is operating. I have bought this after reading reviews and testimonials from other customers and users to get an idea of their experience with the software and if it meets the requirements of the organisation.

Abhishek

Verified reviewer

Company size: 51-200 employees

Industry: Market Research

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

January 2023

Satisfied with this tool!

Great tool for document and agreement management. Can be easily integrated and files can be shared even while traveling through mobile!

Pros

Easy to access, use and share documents with our clients. Getting a document signed by people is now easy and convenient. Thanks to DocuSign!

Cons

Initial setting up of profiles and users can be a bit excruciating and time consuming.

User Profile

Samuel

Verified reviewer

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

The finest of electronic signatures Without difficulty and paper

Utilizing DocuSign has been amazing in every way. Without having to bother about printing, it's nice to be able to quickly email contracts and agreements. DocuSign's secure signing system also enables electronic signatures. I frequently use it since DocuSign has made it so simple and quick to review and sign the multiple agreements files and contract papers we must give to our clients. It also saves us a ton of time and protects the environment by avoiding the use of a pen and paper. DocuSign is a tool that I absolutely enjoy using.

Pros

I have the ability to communicate legally binding papers to anybody, anywhere. They don't require that I see them in person or access my business computer at the workplace. Anywhere you want! Make adjustments using templates and save them for later use. It's quite practical to utilize some third-party apps with Docusign. The security and ease of usage are excellent for use with legal documentation.

Cons

The commercial version of DocuSign is more expensive than the alternatives, and I didn't utilize it until the business collaborated with them to make it available to all outside salespeople. For the essential functions of electronically signing a document via a touchscreen or smart device, there are less expensive and free apps available. DocuSign can also be difficult to use because of a function for setting up signatures that takes a long time and isn't truly essential, but you don't immediately realize it.

Reasons for switching to DocuSign

DocuSign gave us the best value for our money and our clients.

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