Docusign

RATING:

4.8

(8550)

About Docusign

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems Why companies everywhere choose Docusign: * ...

Docusign Pricing

Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

DocuSign Click

Docusign Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Docusign

1 - 5 of 8,532 Reviews

Rilwan

Entertainment, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2024

DocuSign Review: DocuSign Takes the Stress out of Signing Documents

User Profile

Jon

Verified reviewer

Real Estate, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Easily get documents digitally signed with speed.

It's easy for me to set up contracts to sign. It's easy for other people to execute on their desktop or mobile devices. This makes getting contracts completed easy for everyone.

PROS

This product was easy to implement. It features a lot of drag and drop elements for uploading contracts/documents. Drag and drop signature fields make setting up the document for sending for digital signing very easy.

CONS

I don't really have any dislikes. Docusign does everything I want. There's a new "template" feature I need to learn about. I'm sure it's really good but will take a little time to set up.

Reason for choosing Docusign

Excellent customer support, slightly easier to use. Prospect had easier times signing with Docusign. It seems to be more compatible with more devices overall.

Reasons for switching to Docusign

I had Docusign before but did some work with another team that uses Right Signature. I was implementing a signature software and went back to Docusign. Excellent customer support, slightly easier to use. Prospect had easier times signing with Docusign. It seems to be more compatible with more devices overall.

Omi

Hospital & Health Care, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Easy to sign documents.

I really like it and think is helpful that you can go back a review previous documents.

PROS

When received the document, I was able to read and sign each part of the form.

CONS

The cost of this software is in a high range.

Reasons for switching to Docusign

The company decided to switch to Athena One.

Lucien

Information Technology and Services, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed May 2024

Docusign is a product that needs a lot of improvement

Overall a poor experience which ultimately led us to explore using PandaDocs as a replacement.

PROS

Docusign contract open tracking was really powerful for us because it empowered our sales team to follow up and close deals in real-time.

CONS

Docusign is not user friendly UX and extremely restricting when it comes to customisation. We were constantly struggling with clients who couldn't understand how to sign because of the poor UX/UI. In addition, we wanted to add a lot of customisation to our contracts to make them appear like pitch decks but this proved incredibly hard in Docusign. We weren't blown away by customer success and were genuinely surprised Docusign was the market leader at the time.

Anna

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Best signature and contract management

It's been great using this product- and many of the other organizations we contract with use DocuSign as well.

PROS

The ease of use- I am able to send out a document once, no matter how many signers there are. It's quite difficult to make a mistake.

CONS

I don't have anything negative to say about this product.