DocuXplorer Software

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About DocuXplorer

DocuXplorer was created to suit the needs of small and mid-sized businesses, providing an intuitive and user-friendly interface, requiring no technical expertise to operate, and with the robust capabilities enjoyed by large corporations. Whether you’re looking to replace your current document management software, build a new system, or just go paperless, DocuXplorer has you covered. With highly praised support services, you’ll enjoy a quick install, comprehensive onboarding, personalized support, and consistent product development, keeping your system up to date and ready for the changes of the future. ...

DocuXplorer Pricing

Annual pricing is based on concurrent licenses with unlimited users. All features and updates are included with a subscription. Volume, term, government, and NGO discounts are available.

Starting price: 

$1,500.00 per year

Free trial: 

Available

Free version: 

Not Available

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DocuXplorer User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 27 reviews

User Profile

noelis

Arts and Crafts

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed June 2018

Excellent for document management

The product is very intuitive and easy to use.

Pros

It has a friendly interface in Spanish and has a customizable and easy-to-use format. the file printing driver is especially interesting

Cons

What I can say is that technical support is only available in English and Spanish only if you are a primium user.

Shanon

A G Yule & Sons

Verified reviewer

Company size: 2-10 employees

Industry: Arts and Crafts

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2021

Legacy User ... of a great always improving product.

Have been using this system since it started. I have tried others and have always returned due to the ease of use and easy integration into my work day.

Pros

Easy to use, works with any scanner, creates quality pdf documents without Acrobat

Cons

getting older version files into new software required a lot of assistance.

Reasons for choosing DocuXplorer

They did not fit into my workflow or budget as well

Cynthia

Canada Hydraulique Equipement inc.

Verified reviewer

Company size: 11-50 employees

Industry: Industrial Automation

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

3

Value for money

4

Customer support

5

Functionality

3

Reviewed September 2021

Ease use of DocuX

Super great service, but we may not take enough of our time to explore completely the software and add better way of working.

Pros

the service, easy to use and to teach to our employees

Cons

the visual look of the program. It's not look up to date with more bright color.

Response from DocuXplorer Software

Thank you so much for sharing your experience with us! I'm happy to hear you've had a good experience with support and training your employees. The latest version of the software offers a selection of display skins, so you can select a color and design that fits your style. Your Success Coach will be happy to show you how to do this and review your usage and see how you can get even more value from the software. Thank you again for taking the time to share with us!

Replied September 2021

Jolman

Claims Resource Management, Inc.

Verified reviewer

Company size: 11-50 employees

Industry: Insurance

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2021

Document Storage

This software offers a number of features and benefits that can help you and your team members collaborate effectively on projects, communicate easily with one another, and even import and organize files. During this Covid pandemic we haven't had any interruption in our business thanks to DocuXplorer all our employees have remotely access to the files and documents to work from home.

Pros

The program is easy to use / storage and when looking up documents in different folders.

Cons

Document retention / Disk space does not automatically compress after deleting documents you will need to do a claim disk space process.

Reasons for choosing DocuXplorer

First of all, reviewers noted that DocuXplorer is easy to use.

Response from DocuXplorer Software

Thank you so much for sharing your insight on using DocuXplorer. I'm happy you're benefiting from the ability to collaborate effectively, stay organized, and work remotely without interruption. I looked into our process for document deletion and reclaiming unused drive space in the database and learned that this is common practice for databases. When items are deleted, they are not removed from the system but rather are left as space to be overwritten by something else. On a day-to-day basis, this doesn't impact the performance of your system as another file will quickly take the place of the deleted file space, but if you do a mass deletion of files, you may benefit from running disk cleanup to reclaim large amounts of space. If you do experience any issues with the speed, our support team is happy to find a solution; just email support@docuxplorer.com.

Replied September 2021

Matthew

Cannock Chase Council

Verified reviewer

Company size: 501-1,000 employees

Industry: Government Relations

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2021

Docuxplorer

Overall time saved not having to sift through physical documents has really been the key advantage to using Docuxplorer.

Pros

Docuxplorer is a great way to securely organise and manage any type of digital document. It handles the retrieval of these documents in a smart way and allows for a lot of customisation around this too. Overall the software has saved us a lot of time by not having to search through filing cabinets and this has especially been useful with more staff working from home over the last year or so. Workflow inside docuxplorer is also very useful and there are other powerful integration features should you desire to take advantage of them.

Cons

Installation was fairly straight forwards but consideration is needed in order to scope this out correctly for your environment. Workflow is good but does have a steep learning curve and could be tricky for non IT literate users to understand. Perhaps a new more simplified UI / workflow builder could be something to consider in future versions.

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