DocuXplorer

DocuXplorer

4.37

(30)

About DocuXplorer

Save your team time and frustration while limiting risk and exposure by going paperless and automating redundant data entry tasks. Achieve your business process goals with expert guidance and intuitive, easy-to-use tools, so your team can work smarter with minimal effort. If your office spends more than an hour a day scanning, saving, searching, and sharing documents, you’re in the right place. Free up your storage rooms overrun with paper and automatically file and route documents for approval, all while encrypting and maintaining compliance with business and government regulations. Eliminate the friction between your employees, clients, vendors, and auditors and focus on productive relationships and profitable business....

DocuXplorer Pricing

Annual pricing is based on concurrent licenses with unlimited users. All features and updates are included with a subscription. Volume, term, government, and NGO discounts are available.

Starting price: 

$1,200.00 per year

Free trial: 

Available

Free version: 

Not Available

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DocuXplorer User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 31 reviews

User Profile

noelis

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2018

Excellent for document management

The product is very intuitive and easy to use.

Pros

It has a friendly interface in Spanish and has a customizable and easy-to-use format. the file printing driver is especially interesting

Cons

What I can say is that technical support is only available in English and Spanish only if you are a primium user.

Tom

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Review of Docuxplorer

Archiving and Metadata management are the reasons for client's purchase of the product. Clients that are using the product are satisfied.

Pros

It is a software that I call biggest game changer as far as getting the same quantity and quality of results for desired management information in Archiving and metadata management. The ability to integrate Microsoft Office documents, accept all electronic files, flawless file imports makes it a software that is taking us to paperless office data banking.

Cons

The use of workflow details and SMS alerts is something we are anticipating will happen soon

Reasons for choosing DocuXplorer

Later discovered that those using it wished they had the choice of Docuxplorer at the time of purchase.

Reasons for switching to DocuXplorer

Not good enough

Cynthia

Company size: 11-50 employees

Industry: Industrial Automation

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2021

Ease use of DocuX

Super great service, but we may not take enough of our time to explore completely the software and add better way of working.

Pros

the service, easy to use and to teach to our employees

Cons

the visual look of the program. It's not look up to date with more bright color.

Response from DocuXplorer Software

Thank you so much for sharing your experience with us! I'm happy to hear you've had a good experience with support and training your employees. The latest version of the software offers a selection of display skins, so you can select a color and design that fits your style. Your Success Coach will be happy to show you how to do this and review your usage and see how you can get even more value from the software. Thank you again for taking the time to share with us!

Replied September 2021

Karl

Company size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Content User

Support is great. Any issues we encounter are resolved quickly.

Pros

Easy to interface all of the company documents to the software and the users were able to learn how to use it very quickly.

Cons

Upgrades can be involved if we were to do them ourselves but we have full support to handle our upgrades so there are no problems.

Matthew

Company size: 501-1,000 employees

Industry: Government Relations

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Docuxplorer

Overall time saved not having to sift through physical documents has really been the key advantage to using Docuxplorer.

Pros

Docuxplorer is a great way to securely organise and manage any type of digital document. It handles the retrieval of these documents in a smart way and allows for a lot of customisation around this too. Overall the software has saved us a lot of time by not having to search through filing cabinets and this has especially been useful with more staff working from home over the last year or so. Workflow inside docuxplorer is also very useful and there are other powerful integration features should you desire to take advantage of them.

Cons

Installation was fairly straight forwards but consideration is needed in order to scope this out correctly for your environment. Workflow is good but does have a steep learning curve and could be tricky for non IT literate users to understand. Perhaps a new more simplified UI / workflow builder could be something to consider in future versions.

Response from DocuXplorer Software

Thank you so much for taking the time to share such a thorough review of DocuXplorer! It's great to hear that it's helping your team save time and remain supported even while working remotely. I appreciate your insight on the workflow designer. Workflows can be as simple or complex as you need, and we developed the designer to meet various experience levels. DX comes with a library of pre-built workflows for your most common use cases, like approvals, reminders, and digital signatures. You can also create fully customizable workflows yourself or work with our experts to ensure you have the most streamlined processes. Thanks again for sharing your insight! - Allie

Replied September 2021

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