About dotCMS

dotCMS empowers users to build, deliver, and scale memorable and lasting customer experiences with their cloud-based or on-premise content management system.

Used by Fortune 500 companies and mid sized businesses, dotCMS enables organizations to create, reuse, store and manage content with key features including content authoring, multi-channel deployment, role-based access, REST-APIs, workflows, and analytics.

dotCMS allows marketing teams to take control of their content with a NoCode authoring environment, including drag and drop builders for content, templates, layouts and more. Managers can use the system’s search feature to retrieve documents as well as index content and assets of a website. Additionally, the built-in SEO tool helps teams ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, HP-UX, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

32 Reviews of dotCMS

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(15)

15

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

December 2018

Christopher from Aquent

Verified Reviewer

Company Size: 201-500 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

dotCMS, a great java-based, enterprise-level CMS

I've used dotCMS since their early years (something like 15 years now). They have come a long way and created a great product that I would highly recommend for any team that needs an enterprise-level CMS and is wants a product they can mold and shape into exactly what they need to deliver either just their content or their content and their websites.

Pros

dotCMS is a developer's sandbox with lots of toys in it. It has a lot of built-in features and the custom content types and flexibility. There has been nothing we've wanted to do that we could not do using dotCMS.

Cons

With great flexibility comes great complexity. There are examples of how to do everything, but in the end you have to build out your own stuff. It doesn't theme, it doesn't one-click upgrade. You have to have a competent development wrapped around it.

July 2019

James from Bradley University

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Solid cloud-hosted CMS for the Enterprise

My experience overall has been very good. We use their enterprise cloud-hosted service so we pay one reasonable fee for the annual license, support and hosting. It is advisable to purchase some sort of training package to get started. Otherwise, you may spend extra time figuring out how to ideally work within the system. For instance, you need to become familiar with the Velocity language that is related to Apache/Tomcat/Java.

Pros

This is an ideal CMS for an enterprise environment that needs a product that is flexible, highly customizable and reasonably priced.

Cons

There are bugs at times that are identified and either resolved via a hotfix or held for resolution in the next iteration. I have received emails saying that a bug was identified and proactively already fixed. However, other times I notice an issue that is documented as a feature yet doesn't work and you must wait until the next iteration is released. One example is an automatic sitemap generator tool. While the configuration of the module is in the documentation there are known reports that not all of the features work. Rather than prioritize it as a hotfix, it is idle until the next release. In the meantime, I have to defer to a third-party sitemap tool.

December 2018

Bill from Oberlin College

Company Size: 201-500 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

December 2018

DotCMS (hosted/Enterprise edition) might be perfect for you – but it wasn't for us

I think the biggest problem over the years (we are no longer clients) was the lack of a good, consistent working relationship. As a result, we missed years of updates and then had a very painful period where everything seemed to break while, version by version, we got our system up to date. During this time our stakeholders lost faith in DotCMS, so when it came time for a site redesign, there was no question that we would move to another platform even though the capabilities of the updated software were solid.

Pros

The ability to create widgets and place them in any container on the page allows for a ton of flexibility for pulling in and displaying content. The interface for content editors was generally easy enough for them to use effectively.

Cons

If you're not a developer who already knows the language, there's a long learning curve before you're able to code Velocity to do what you want. Also, some things that require little or no setup in other systems require customization. (Example: generating friendly URLs, which is automatic in something like Wordpress.) We also didn't like the strange URLs auto-generated for file assets. Permissions were buggy, partly because some of our files were so old ("legacy" assets).

Response from dotCMS

Replied January 2019

Hey Bill, We completely understand your frustrations and valued having Oberlin College as a customer This feedback is representative of the why behind our investment in customer experience and customer success. We've built out a customer centric program over the last two years to ensure more optimal customer experiences. Since your departure, we've also built out a much more intuitive and business friendly UI with the launch of the dotCMS 5 series. This release has a cleaner UI, new drag-and-drop features, and an added reporting module. dotCMS 5.0 follows our `NoCode¿ initiative, offering non-technical users, editors, and marketers the autonomy they need. We're happy to walk you through any of the latest enhancements. Please feel free to contact me with any additional suggestions or feedback at kristina.couchon@dotcms.com. We're always striving to move forward with the voice of our customers in mind. Kristina Couchon Director of Customer Success

May 2020

Nadeem from AIT

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Dotcms Benefits

It was a good experience starting from dotcms1.7 to dotcms3.

Pros

A Java base CMS which is compatible with all platforms.

Cons

Newer version of dotcms have issues with plugins.

Reasons for Choosing dotCMS

Java was the core reason.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

3.0

January 2019

dotCMS gave us the freedom we were looking for.

Overall this platform has opened doors to us that were previous closed. I'm generally very happy with the freedom this software has given my team.

Pros

We appreciated that we could make tweaks and changes that we needed to get the platform to do what we need. Thanks to dotCMS, we are able to give our front end users an easy way to edit and add content to their pages no matter what their skill levels are. We also have the freedom to push to production without having to involve the System Administrators which gives us AMAZING turn around time. If there is a problem in production, we can fix it in minuted, which makes our client very happy and lowers their impact to revenue.

Cons

Sometimes it feels like the software falls short in some instances. Some UI bugs that we have encountered frustrate us as they seem to simple that with some UI/UX focus, shouldn't have occurred. Better documentation could also help us in leaps and bounds. When we have issues, it can be so frustrating to find the correct way to do things, or how to fix our problem. It is often found to be out of date or inaccurate.