Dropbox

Google Drive

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Ratings & Reviews

Overall Rating

4.51 / 5 (16,633)

4.76 / 5 (20,169)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

August 6, 2020

August 6, 2020

Pros/Cons

  • Pros

  • Love it, this is so easy to use, brilliant and can be shared and used by everyone. A total no brainer must be used........Love it download your files and they are safe.

  • This product is amazing. Its very easy to use and never fails you. keeps your things safe and secure.

  • Cons

  • Dropbox's service is amazing. However, interface is difficult to navigate for first time users.

  • The user interface/experience on the site version is a bit dated, but still functions fine.

  • Pros

  • The storage space is fantastic and the playback quality is flawless

  • I love this software and will use it for forever! It truly is easy for anyone to use and is very convenient.

  • Cons

  • It can be difficult to find what files are taking up your storage quota. The web UI is pretty but has been much slower in my daily use. It's improving but still laggy from time to time

  • I love it, nothing to add here. The app could be a little better organized

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Dropbox users pay either a monthly or annual subscription fee. It is a cloud-based solution.

Google Drive users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

Contract Term

Dropbox requires no contract for cloud-based deployment.

Google Drive requires no contract for cloud-based deployment.

Upfront Costs

No upfront fees.

No upfront fees.

Recurring Costs

None, beyond subscription fees.

Fees apply for additional storage.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support available during regular U.S. business hours.

24/7, toll-free support included in subscription fee.

Online Case Submission

Online case submission available to all users.

Online case submission included in subscription fee.

Online Support Options

Help website and online community support included in subscription fee.

Help website, online community, and customer forum included in subscription fee.

Training

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

“Getting started” online catalogue and online training courses included in subscription fee.