Dropbox Business vs Google Drive

RATING:

4.53

(21032)

Dropbox Business has 21032 reviews and a rating of 4.53 / 5 stars vs Google Drive which has 26432 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.53 / 5 (21032)
4.77 / 5 (26432)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 27, 2023
January 28, 2023
Pros/Cons
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • This product is easy to setup and use which make sit great as far as training goes. It can be used as a cloud data repository, shared and has great logging as to who did what and when.
  • Cons

  • Constantly changing UX - sometimes for the better, sometimes for the worse. Suffers from a bit of UX identity crisis.
  • I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.
  • Pros

  • I love that I can store and organize files from all of Google's suite of services. I love that it backs up to my physical computer.
  • The personal data and all the files are safe now because google drive is the best platform. I am very happy to have it.
  • Cons

  • Also, sometimes when I uploaded files from my phone it took forever to upload and it stopped, giving me errors. This was a while ago, but it happened for almost 3 months and it was quite annoying.
  • It can sometimes be a little confusing to organize and the kids I work with have trouble loading documents to it from chrome-books.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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