Dropbox vs M-Files

Dropbox has 17091 reviews and a rating of 4.51 / 5 vs M-Files which has 170 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.51 / 5 (17,091)

4.24 / 5 (170)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

December 1, 2020

September 30, 2020

Pros/Cons

  • Pros

  • Love it, this is so easy to use, brilliant and can be shared and used by everyone. A total no brainer must be used........Love it download your files and they are safe.

  • This product is amazing. Its very easy to use and never fails you. keeps your things safe and secure.

  • Cons

  • Dropbox's service is amazing. However, interface is difficult to navigate for first time users.

  • The user interface/experience on the site version is a bit dated, but still functions fine.

  • Pros

  • Very easy to use and very fast to find what I search short implementation time. Just great to see happy customers

  • Reliable, easy to use, a good database program.

  • Cons

  • A good quality documentation but sometimes easier to find the necessary documents. Getting a file is difficult if not well defined

  • It was a little pricey and we don't have it fully implemented but we have already seen operational efficiency go up dramatically in our processing department alone.

Pricing

Pricing Range

How it's priced

Dropbox users pay either a monthly or annual subscription fee. It is a cloud-based solution.

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Contract Term

Dropbox requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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2 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support available during regular U.S. business hours.

N/A

Online Case Submission

Online case submission available to all users.

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Online Support Options

Help website and online community support included in subscription fee.

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Training

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

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