Dropbox vs OneDrive

Dropbox has 16758 reviews and a rating of 4.51 / 5 vs OneDrive which has 8824 reviews and a rating of 4.44 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.51 / 5 (16,758)

4.44 / 5 (8,824)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 26, 2020

September 25, 2020

Pros/Cons

  • Pros

  • Love it, this is so easy to use, brilliant and can be shared and used by everyone. A total no brainer must be used........Love it download your files and they are safe.

  • This product is amazing. Its very easy to use and never fails you. keeps your things safe and secure.

  • Cons

  • Dropbox's service is amazing. However, interface is difficult to navigate for first time users.

  • The user interface/experience on the site version is a bit dated, but still functions fine.

  • Pros

  • It is so easy to set up and it does everything itself after that, I love it.

  • Easy to install and to use. Love the ability to save and open somewhere else.

  • Cons

  • OneDrive is a great product, but lacks some of the features of Google Drive which is a competing cloud storage service.

  • OneDrive works very well, but I would say that the one con is the fact that it sometimes gives you too much data from the server, and it can take up a lot of your local drive space.

Pricing

Pricing Range

How it's priced

Dropbox users pay either a monthly or annual subscription fee. It is a cloud-based solution.

OneDrive users pay either a monthly or annual subscription fee. It is a cloud-based solution.

Contract Term

Dropbox requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support available during regular U.S. business hours.

24/7 phone support included in subscription fee.

Online Case Submission

Online case submission available to all users.

N/A

Online Support Options

Help website and online community support included in subscription fee.

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Training

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

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