Dropbox Business vs Microsoft SharePoint

Dropbox Business has 18179 reviews and a rating of 4.52 / 5 stars vs Microsoft SharePoint which has 3328 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.52 / 5 (18179)
4.23 / 5 (3328)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 14, 2021
October 13, 2021
Pros/Cons
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.
  • Cons

  • We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.
  • It is not smoothly for 2 or more people to work on the same file at the same time because it may generate conflicts and we can't trace for what conflict that is going on.
  • Pros

  • I like the ability to be to access shared documents and edit them with ease. The learning curve is tuff, but well worth the effort.
  • The simplicity and ease of access makes SharePoint a brilliant tool to collaborate from anywhere around the world.
  • Cons

  • The problem's solutions are usually on the internet. But it can not be detected problems led to the crisis in the company.
  • Flaws: Very slow response time, lags, often freezes. The site is down about once a month which is very frustrating.
Pricing Range
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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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