--- title: "Drupal Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Drupal. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Drupal is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/drupal-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Content Management Software](https://www.softwareadvice.com/cms/) / [Drupal](https://www.softwareadvice.com/cms/drupal-profile/) / Drupal Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/drupal-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/drupal-profile/alternatives/) # Drupal User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 453 ### Secondary ratings - Ease of use: 3.5/5 - Customer support: 3.9/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 204 reviews (45%) - 4 stars: 171 reviews (38%) - 3 stars: 67 reviews (15%) - 2 stars: 5 reviews (1%) - 1 star: 6 reviews (1%) ### Most mentioned pros - It allows great customization and has a wide offering in terms of add-ons backed by the open source community or some companies. - Top notch CMS, powerful if it is properly implemented and adjusted to fot the purpose. - It is lower cost than other solutions, is not complicated to learn, and meets most needs for a typical site ### Most mentioned cons - Many plugins are abandoned so you need to be careful when using features that are not native. - Limited formatting options, image library significantly slower as the library grew, and updates were cost prohibitive. - Drupal is not as widely used as Wordpress, hence you will not find the same variety of plugins or documentation. ## Drupal customer reviews Showing reviews 1-25 of 453 (page 1). ### Stop using this - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Created a small free website to demo look&feel to people. Not worth the work though. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros It is free and there are templates to choose from. A decent number of people/website were built using Drupal so there are people who you can hire to build a website using it. #### Cons It is very outdated. Runs on PHP which no one who is up to date with the modern world still uses. Javascript is the way to go. --- ### Always Flexible - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I have solved various business use cases with Drupal. I've been able to build standard marketing web sites, real estate sites, work order system, online calendar scheduling, and a multitude of other types of sites. This is all possible via the modules available and the software being open source. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most impactful feature of Drupal is that the software is open source. This means it is full extendable and allows new features to be created to enhance the product by end users. The flexibility this provides to continue growing a web site makes it priceless. The community around the project is amazing and has provided excellent modules to get a site up and running easily. #### Cons The product does not lack features. There is a learning curve to get started, but every new product has a learning curve. The hook system allows integrating to the site, but does have a learning curve to understand the various hooks that are available. #### Reasons for choosing Drupal Drupal provided more features than those that were available with Joomla or WordPress. The user permission system and editing system was much more robust. --- ### Having A Strong Dev Team Is a Must - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 4/5 #### Pros - The customization is endless and your website will stand out from Wordpress, Wix, etc. websites provided you have a strong dev team #### Cons - Over-reliance on our dev team to create custom fields and features that Wordpress would have a plugin for.. --- ### Drupal is difficult but worth it - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very difficult to get started with the product but I find the flexibility more than rewarding as I perceive an unlimited ceiling in developing with the product. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros Drupal's ability to fit every potential need is what originally drew me to the platform and keeps me developing in it's rich environment. #### Cons It's very challenging to get started in Drupal. Naming conventions concerning views, nodes, taxonomy, menu items, panels, modules and tokens can be confusing and particularly overwhelming to a beginner. #### Reasons for choosing Drupal Drupal appeared to have the most professional large-company client base. #### Reasons for switching to Drupal Wordpress's core product was too simple and full of frustrating "gotchas". It seemed that to get anything setup except a basic site would require the purchasing of multiple plugins. --- ### Very well engineered CMS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Drupal has been an excellent CMS and has helped us greatly in implementing and maintaining a data driven website. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros We've been using Drupal for our websites for many years and have found it to be a very well engineered Content Management System (CMS). We have a comprehensive back catalog of sermons and songs and Drupal has the best data storage and organisation system of the open source CMS systems. It has been a pleasure to work with Drupal and how it has been designed from the ground up to handle all manner of complicated scenarios seamlessly. #### Cons With the transition to Drupal 8 and beyond, a lot of contributed modules that we were using on Drupal 7 became unusable and there seems to be no plan to update these modules from the contributors. We've had to look into paying extra for custom module programming to update to Drupal 8. #### Reasons for choosing Drupal The superior data management system of Drupal. #### Reasons for switching to Drupal It was becoming unwieldy to use static HTML. --- ### Drupal will get you there, but it will be painful in the process... - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Somewhat positive. Had I a chance to do it over, I probably would've just rolled a Wordpress site. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It was easy to deliver content to our thousands of resellers, capture leads and form data, roll out branded features in record time and host media blogs and video content. Most of the functionality was either baked in, or was available via 3rd party module install. Permissions and user accounts were managed via oAuth. There were very few things we couldn't accomplish with Drupal. The community around it is astoundingly good. #### Cons Half-baked modules powered our sites; sometimes a module's creator would abandon the effort and it would cost us thousands of dollars in lost revenue. Bugs were everywhere when we tried to do something as simple as backup/migrate. Database issues galore. Multi-language websites (internationalization) were painful and confusing. Very few folks on the team knew enough to explain how to do things, and the Drupal foundation didn't do a great job of answering the phone--they overrcharged us for support through their commercial company, Acquia instead. #### Reasons for switching to Drupal More people said Drupal could handle roles and permissions better, and we could write our own modules around subscriptions for our user community. They won the battle so the company used Drupal. --- ### Drupal is still in the top 10 website platforms - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Setup is kind of ruff if you are not a Drupal website developer. I recommend hiring a pro from the get-go. However, once the setup was complete and I found everything I needed, the website was very secure and also works perfectly every time I use it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The business directory platform on Drupal is one of the easiest and most reliable I have used. I have way fewer issues with the business directory module than I have with my other website platforms overall. #### Cons Setup is very time-consuming and difficult. I ended up hiring an expert to finish the job because I couldn't get everything up and running on my own. #### Reasons for switching to Drupal I was unhappy with Joomla overall and wanted to try a different platform. I was having issues with the Joomla site and instead of investing back into that site, I tried Drupal. Drupal is a little bit better overall. --- ### Better Products Out There... - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Drupal worked well in the past, but it just seems outdated now. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros This product has been around for a long time so we've used it for awhile and it's worked for us. #### Cons As time passed, much better products came out that were easier to use. Drupal became an out-dated product that didn't work very well. It cost us more money to make changes to our website versus changing to something more streamlined. #### Reasons for choosing Drupal We ended up using the other product - Wordpress. --- ### Drupal is a Tough CMS - Overall rating: 3/5 - Reviewer: George Rex A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Drupal is not rosy. I have barely used Drupal for up to 6 months, and the experience has been tough. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Drupal is secured, very secured. This is one thing I love about it. Unlike most CMSes in the market where their core could be easily affected by malware, Drupal ensures that the security of its core is seriously handled without compromise. And that is a big plus for them. #### Cons Drupal is too difficult to use, especially in its deployment. I started loosing interest in the application when the installation was becoming cumbersome and taking longer than normal. #### Reasons for choosing Drupal I read about its security strengths and inbuilt integrations, which are major considerations for me in choosing applications. #### Reasons for switching to Drupal I wanted to try a CMS with less bloats. --- ### Great for users who are more advanced - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the flexibility of the modules and themes. #### Cons There seems to be more a learning curve compared to other CMS. There's also not as big of a developer community. #### Reasons for choosing Drupal At the time, we hired a developer that suggested Drupal because of our needed integrations. --- ### Drupal has Evolved into a Great CMS - Overall rating: 5/5 - Reviewer: Daniel K. - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Peace of mind, in regard to security. With a bit of customization, it makes managing web development projects much simpler and more productive. Releases like Thunder and Lightning hold the potential to become ever-better 'jump starts' toward the ideal CMS for publishing collaboratively. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Open Source GPL v2.0 or later = no license fees, ever. That's hard to beat, but the fact is that it's the better solution (even if it wasn't free). I've used it before, constantly revisiting; hoping it could be what 8.4.x is now. Know that "Enterprise Level Security" doesn't make it bulletproof, but that there are scores of highly skilled folks constantly pouring over every aspect of this software, with each component required to complete stringent testing before it gets a pass -- using experimental modules 'n such can reduce these benefits, soOo... do your homework. Biggest Pro? It isn't Wordpress. If properly installed and maintained, it's one of the best possible solutions. That's why so many government agencies, or even governments themselves, have built upon Drupal. I have 500+ active domains, and have used Drupal 100+ times or more. It's been our best choice, in most cases. #### Cons Documentation is sorta thin, which is often the case with major releases of open source software solutions, but it isn't that difficult to find answers: People often answer others that have encountered similar problems. The 'steep learning curve' isn't such a hard climb, since there are countless videos and tutorials out there... it's easily worth the trouble, even if you have no background in programming of web development. Installation could be made far simpler (e.g. the 'trusted host configuration' should be set up by the installer itself). But, it is hard to complain when -- sorta ashamed that I haven't put in the hours it takes to affect these changes I'd like to see. Manual (and frequent) updates are a bit of a pain, but it sure beats software that isn't being so actively developed as to require updates. Or, worse still, have nobody watching what the others offer as plug-in. Again: It's hard to complain without having put in nearly the time that countless others have (we all oughta give back, when/where we can ~;-) --- ### Rich with features and Highly Secure - Overall rating: 4/5 - Reviewer: Kunal G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best thing is that Drupal is an enterprise level CMS. It provides a lot of security features out of the box and gives it and extra edge over WordPress which generally requires a bunch of extra, paid plugins for such a level of security. #### Cons Customizability is good but it can be better. There is room for improvement when it comes to posting content (posts, embedded media, etc.). Drupal should also provide and support a richer library of themes if it needs to gain more edge over WordPress. #### Reasons for choosing Drupal Enterprise level security is unmatched. --- ### Ideal for collaborative work in corporate media - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Drupal has been good, I prefer it as a manager and portal design before others, the only thing that happened is that the platform fell when a news had many entries at a time. We manage a news page and its content search engine is very effective and reliable. And the roles of the users, to execute changes in the page are very useful, in addition the trace is faithful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is an ideal software to edit a corporate communication medium among several collaborators, the allocation of roles to each user, allows the levels of publication and approval to be faithful and thus errors are avoided, as well as assigning or changing roles in the users. It is very easy to use, and the variety of features it brings allows you to alternate with designs and templates, which are very easy to edit and move, without the need to make new purchases or downloads. The drupal community is very knowledgeable and willing to help solve problems. In addition, security levels are higher than other content managers. #### Cons For those who are starting a web page and do not have programming knowledge, it can be difficult to find a lot of modules, but once you take the rhythm you can have a different page in both look and feel and functionalities. It also tends to hang when there are many entries at once to its database; or the server goes down. --- ### Drupal is a premium enterprise solution - Overall rating: 5/5 - Reviewer: Adam H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using Drupal for over a decade and regularly check it against other products in the field. We still believe this open source project is one of the best on the planet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Drupal provides a huge amount of power in a Content Management System. The latest version Drupal 8 is enterprise level software available as open source so while it is free to download and use, you will need a professional to get it doing everything you need. That said, with the right help - you can pretty much do anything online with Drupal. There is also an amazing community to access who will do what they can to help. #### Cons Drupal does require Drupal experts to get the most out of it - if you are new to software and software development, you would be wise to get a consultant or Drupal development company to help. This doesn't come cheap, but it does give you huge amount of power to design and develop exactly the website or software that you want. --- ### The most complete to create an excellent content portal - Overall rating: 5/5 - Reviewer: Diego Luis M. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Drupal is a great experience, because it allows you to really be in control of what you want to create. It is very stable and if the goal is to have a CMS that really stands out and looks professional to clients, Drupal is ideal. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros *It allows a wide variety of possibilities over all if you are looking to create a robust and attractive CMS*It has integrations with many critical and important modules that allow us to greatly expand the possibilities of our CMS*Personalization is very easy*It has a good community where templates, security reports, support and answers to questions or problems are shared.*It is very scalable. You can use it both if you just want to create a blog, or if you need a portal at a professional level. #### Cons *Can be a bit overwhelming at first with the amount of customization options and settings*It has many blocks and modules, this will take you a bit of time to learn how to navigate between the different sections --- ### Drupal is more for advanced users/developer - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Initially great as I built the site out, I had to utilize more resources than I wanted or intended. If that was not an issue I may have stayed there but as a smaller company that became an overhead beyond the initial scope of just a time investment. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It was super fast (which I loved) it was very advanced lots of tools. Customization was fairly straightforward. I also felt like at the time is was very flexible giving the me the ability to integrate other content modes (images, video's etc.) with little effort. #### Cons The initial learning curve was hard. It's not operate out the box system like other CMS programs. As fast it was initially without constant tweaks as you add to site the load becomes a separate job itself. That fact there forced me to find a pay and developer. Not what I had in mind. #### Reasons for choosing Drupal It was the first CMS product I ever found. I have previously be html only. --- ### Drupal Rocks. for the serious user - Overall rating: 5/5 - Reviewer: Shannon Simone M. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have created multimillion-dollar Enterprise level sites on a platform is Rock Solid reliable fast I'm downright amazing. You can build something as a simple blog can International multi-level site with Drupal. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Drupal fully open-source and will run on just about any server operating system. It has a massive worldwide community community that collaborates on security fixes, module creation. What this means is If You Can Dream It Drupal can do it Loggins & themes won't cost you a penny. This is in stark contrast 2 enterprise-level modules that are pay only when working on the WordPress platform. Some of the biggest Enterprises in the world use Drupal including Conde Nast, Sony and even the White House. #### Cons The one drawback to Drupal is the learning curve is extremely high is not for the faint of heart but for those that are willing to put in the time you can build anything stable fast and secure with Drupal. --- ### More Powerful than WordPress but Only if you have a Developer, not for DIY - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In my previous job, I used Drupal daily for about two years and managed 10 websites in 4 languages. I had admin rights on some and helped build and configure custom blocks as well as launch new sites. However, most admin work was done by developers. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros In many ways more powerful and customizable than Wordpress and of course drag and drop CMS systems. The ability to build page templates and quickly generate new pages and content is great, easier than in WordPress. Works well for professional business sites, especially with 100+ pages but not great for small sites. #### Cons -Hard to do much without a developer -Less user friendly than WordPress -No tree view for your website (like Typ03 or File Explorer) -General User Interface not intuitive and many options hidden or difficult to find -Supports localization, but gets messy with multiple languages and hard to keep an overview -Even experienced marketers or Wordpress users can't install and set it up themselves like WP -Less support and plugins than Wordpress, though more than others like Typ03 --- ### Powerful CMS with enormous flexibility but an uncertain future - Overall rating: 4/5 - Reviewer: Nathan M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used unspecified for less than 2 years - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered I've been using Drupal since version 5, in 2007, and I rely on it for approximately half the sites I manage. It's enormously powerful, can be customized in any conceivable manner, and offers a vast array of modules and themes, most free. This power and flexibility comes at the price of a complex codebase, however, which can be slow to render and subject to database corruption. Drupal also suffers from a fixed release structure with dramatic architectural changes between releases, meaning that updating heavily customized Drupal sites to new major versions is not much less involved than adopting a new CMS framework altogether. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 #### Pros You can do anything with Drupal. Some things are even easy: setting up a basic blog is trivial, plenty of options are available for turnkey themes, and many third-party modules exist to rapidly turn Drupal into a solid framework for everything from e-commerce to social media aggregation to academic collaboration. When it works, it works well, and caching modules exist for every version to defray some of the CPU overhead generated by its large codebase. #### Cons Drupal's development community has opted for a fixed rather than a rolling release structure, which means admins performing major version updates incur a steep upgrade penalty in terms of changes to add-on options, basic code, and theme engines. From version 6 to the new version 8, Drupal has changed virtually everything, and as a result, many deployed users linger on increasingly insecure older versions, while many module developers and third-party integration teams have abandoned Drupal altogether as a result of the ongoing investment necessary to stay abreast of codebase changes. Finally, Drupal's own documentation is fragmentary and often self-contradictory, which can make educating oneself extremely time-consuming. --- ### Easy to manage website with Drupal - Overall rating: 5/5 - Reviewer: Manju P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very helpful tool for website management. After configuration, it is very easy to create and update websites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to manage contents in website. It provides verity of templates, colours and themes. Also we can upload audio and video files to the site. #### Cons Steep learning curve. It is little difficult to configure. We have to take various training sessions to understand the setup and configuration. --- ### Powerful open source alternative to WCMS monoliths - Overall rating: 4/5 - Reviewer: Luke A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There is no task too big or complex for Drupal but hire an expert to guide you in crafting the right system for your business needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Drupal is incredibly flexible and extensible and beats most other WCMS’ hands down for its security credentials. If you’re in the business of building bespoke applications - be them marketing and sales orientated websites, heavy information Rich websites, high volume article-based websites or complex, personalised digital products - Drupal’s ceiling is hard to reach. #### Cons Because it’s so flexible, it requires more specialist expertise and better planning to setup. Also, the admin UI has - until recently - been quite poor. The Gin theme offers a lifeline but it is not yet under Drupal’s security advisory policy. --- ### Solid choice, a little dated - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Libraries - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been pretty happy for the most part with Drupal powering out website. Though it can be finicky at times, it gets the job done for sure. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros With it being open source, it is (out can be) highly configurable #### Cons Some features are a little clunky to administer #### Reasons for choosing Drupal Vast ability to configure, plus open source with no licensing fees. #### Reasons for switching to Drupal We migrated from a home grown, mostly static, solution. --- ### this CMS is very flexible, and the inclusion of modules you can do different things in the portals - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros 1.) It is a very complete CMS since it includes many features by default, so you do not need to install extensions or modules to create any type of web (blog, store, discussion forum, corporate, etc.) in very few Steps. 2.) While other CMS are very oriented to a type of web, for example Magento is a specialist in large online stores, or WordPress is optimized for blogs, Drupal offers the possibility of adapting to many formats in a simple way. 3.) Great capacity of user administration. From the control panel you can edit in a very efficient way the permissions of each user, create user groups and manage all the access points. 4.) Simple graphic editing. Within its multiple functions allows you to make simple graphic editions of the template or the landing without having to leave the editor. 5.) All the content is structured which allows us to re-use it in different landings. #### Cons 1.) Although its functionalities are multiple, its installation requires a little extra knowledge, especially when compared to its competitors WordPress or Joomla !. 2) It is a very modern CMS, so if you are from the old school, it may be difficult for you to adapt a bit to your structure. 3.) It is not prepared for the management of big data. In the event that our website has a lot of content or is a great blog, or an online store with hundreds of Drupal articles will leave us a little thrown, because it generates too many requests to database and does not manage the information in an effective way. 4.) It also does not support much traffic. If your website starts to have many visits be careful, since you can suffer constant drops from the server. --- ### Great CMS - highly customizable - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Drupal is great! It's best-in-class when it comes to an open source web CMS. I'm a huge fan! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super customizable, love the features available, love the development community overall, and I really enjoy the updates in Drupal 8. We recently updated from D7 to D8 and everything about D8 is better, from its mobile-first design to its back-end CMS functionality. #### Cons It's hard to use Drupal if you don't have developers on staff or if you don't have the budget to retain a development shop that specializes in Drupal. Some of their app integrations aren't super friendly either and require a LOT of development time (read: money) to make happen --- ### Amazing Document Management Features - Overall rating: 5/5 - Reviewer: Alexander G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Drupal is effortless to use and offers amazing content ad document management features It is also important to note that Drupal is very secure. #### Cons All is smooth with Drupal. No malfunctioning. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/drupal-profile/reviews/?page=2) --- Drupal Reviews, Pros and Cons - 2026 Software Advice