eFileCabinet vs Accellion

eFileCabinet has 860 reviews and a rating of 4.4 / 5 stars vs Accellion which has 25 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 / 5 (860)
4 / 5 (25)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 13, 2021
August 24, 2021
Pros/Cons
  • Pros

  • I like the ease of use about this software. It's easy to understand and navigate throughout the site.
  • It's a great feature that I haven't seen elsewhere, and it's a great help when things need to be sorted quickly during the busy season.
  • Cons

  • I selected a single file, and an entire directory was deleted. No warning, no way to recover.
  • Cost or expense, lack of follow up when I had a problem with questions.
  • Pros

  • When it works, it is easy to securely send files and folders to other people. Interface is easy to use.
  • I was a trial tester for this version. We used Accellion as our Large File FTP, and Kiteworks was really great.
  • Cons

  • There were often bugs where emails got stuck in the outbox or settings were disabled preventing emails from going through due to large file sizes.
  • Kiteworks works well in terms of functionality. The user experience needs work as sometimes I get lost while managing files.
Pricing Range
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

18 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular eFileCabinet Comparisons