eFileCabinet vs Magnolia

eFileCabinet has 860 reviews and a rating of 4.4 / 5 stars vs Magnolia which has 22 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 / 5 (860)
4.73 / 5 (22)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 13, 2021
July 26, 2021
Pros/Cons
  • Pros

  • I like the ease of use about this software. It's easy to understand and navigate throughout the site.
  • It's a great feature that I haven't seen elsewhere, and it's a great help when things need to be sorted quickly during the busy season.
  • Cons

  • I selected a single file, and an entire directory was deleted. No warning, no way to recover.
  • Cost or expense, lack of follow up when I had a problem with questions.
  • Pros

  • For an enterprise grade system, it's also pretty good from a budget point of view. Our clients respond positively to the intuitive interface and that means a lower support overhead for us.
  • Enterprise integration capabilities are also superb with available pre-built integration modules to popular applications like Salesforce and Google Analytics as well as Ecommerce.
  • Cons

  • At this point I have no negative issues with Magnolia. Very happy with platform.
  • The uninstall of the modules is quite unsystematic. There are no chances to go back if an error occurs during the publication of new versions of a self-made module.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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