ELO ECM Suite Software

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Find out more:

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About ELO ECM Suite

ELO ECM Suite is an enterprise content management solution, which helps digitize the workplace with features such as content, billing and invoicing, document, contract, email management, workflow creation, analysis and searches. With its built-in mobility and multi-client architecture, it delivers content anytime or anywhere across multiple devices....
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ELO ECM Suite User Interface

ELO ECM Suite User Reviews

OVERALL RATING

Showing 2 reviews

David

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

April 2020

Powerful content management and workflow software

It's a tool you don't know you need until you use it. My company has shared drives, SharePoint, Teams, and of course e-mail so content (multiple versions too - sound familiar?) is all over the place. As a content management professional, I've advocated to management that the official "system of record" for ANY documents needs to be in ELO so we can all work smarter.

Pros

Several things really stand out with ELO. First, when you put content in ELO - documents, email, invoices, or whatever - you can find it later. Search is great (it uses Elasticsearch under the hood). Second, it's great for archiving. You can set up a filing plan, easily build a workflow and whatever needs archiving based on retention schedules, policies, etc., is done automatically. Finally, it integrates with our ERP system, which is nice because I can see 'just enough' customer information - like, did they pay an invoice - without having to get someone to look it up (I'm not in the accounting department), which can be a pain since I work remotely.

Cons

Although it integrates with Microsoft Office nicely, you can't really edit documents in "real time" with other team members like you can in Microsoft Teams. That said, there is a feature called the 'feed' that is basically a chat window where other team members can add comments in real time when a document is being edited.

Reasons for choosing ELO ECM Suite

SharePoint has it uses, especially as the back-end for Teams and collaboration on projects. But it isn't an easy to use / out of the box document and records management system. Plus search is better in ELO.

Brian

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

ELO

Very satisfied. We integrated ELO with Quickbooks and it made a huge difference in how we managed customers and maintenance contracts. Basically we add customers to ELO, add product and maintenance documents to the customer, and then they’re synced up with Quickbooks for billing. We get a whole picture of what’s coming up like scheduled maintenance, work we did in past, what products they have, have they paid, etc.

Pros

Instead of techs calling in and asking us to email them customer info, service contracts, parts, schematics or whatever, they can now look it up on the road really easily. Service techs can get to any customer or product we service at a customer site since ELO works in a browser and there’s a mobile app. It’s really easy to find stuff.

Cons

We use ELO to store inventory and customer documents since Quickbooks isn’t really good at that. I’m sure we could store other kinds of documents in ELO but we haven’t done it yet.

Response from ELO Digital Office USA

Happy ELO users like you make our day. Thank you, Brian.

Replied June 2021