Powerful content management and workflow software

It's a tool you don't know you need until you use it. My company has shared drives, SharePoint, Teams, and of course e-mail so content (multiple versions too - sound familiar?) is all over the place. As a content management professional, I've advocated to management that the official "system of record" for ANY documents needs to be in ELO so we can all work smarter.

Pros

Several things really stand out with ELO. First, when you put content in ELO - documents, email, invoices, or whatever - you can find it later. Search is great (it uses Elasticsearch under the hood). Second, it's great for archiving. You can set up a filing plan, easily build a workflow and whatever needs archiving based on retention schedules, policies, etc., is done automatically. Finally, it integrates with our ERP system, which is nice because I can see 'just enough' customer information - like, did they pay an invoice - without having to get someone to look it up (I'm not in the accounting department), which can be a pain since I work remotely.

Cons

Although it integrates with Microsoft Office nicely, you can't really edit documents in "real time" with other team members like you can in Microsoft Teams. That said, there is a feature called the 'feed' that is basically a chat window where other team members can add comments in real time when a document is being edited.