Filecamp Software

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FrontRunners 2021

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About Filecamp

Filecamp is a cloud-based Digital Asset Management (DAM) software solution that helps companies organize and share their digital media such as images, videos, and documents. Filecamp comes with unlimited users, each user configured with their own set of user-, admin-, and folder permissions. The built-in online proofing and commenting tools allow you to review and approve creative work. Filecamp's custom branding options will make sure your DAM system match your brand guidelines. And multiple themes allow you to give each folder, brand or customer it’s own separate branding. ...

Filecamp Pricing

Basic plan : $29 per month Advanced plan : $59 per month Professional : $89 per month Unlimited users, free bandwidth and custom branding are included in all plans. Plan can be upgraded, downgraded or have storage added at any point

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

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Filecamp User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 86 reviews

Michael

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

July 2021

Only File Sharing Service That Does What We Want

User Profile

Kamil

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2020

Best tool for media library

It has been great so far. It's an awesome tool with everything you need to manage company assets.

Pros

It's like a Google Drive on steroids. Managing all the company files is hard, with Filecamp it's getting much easier. All files in one place for the whole team. No more lost files or misunderstandings.

Cons

More integrations would be nice. This is the only area where other products, especially from big companies like Google have some advantage.

Reasons for choosing Filecamp

It had all the functions we needed. Other products ware lacking some functionality.

Reasons for switching to Filecamp

More functions, better permission management especially.

Response from Filecamp

Thanks Kamil :)

Replied July 2020

Joanne

Company size: 2-10 employees

Industry: Accounting

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

Brilliant online document sharing and storage option!

We love Filecamp!

Pros

Filecamp is easy to use, keeps documents secure and enables user-friendly sharing and receiving of documents. It has an all important link sharing expiry option, which means that links to documents cannot be abused. You are able to share files and folder with people who do are not registered with your Filecamp storage platform, which is very handy for once off document sharing requirements.

Cons

The moving of documents between folders is a bit slow as there is no drag and drop or cut and paste option.

Reasons for choosing Filecamp

Better pricing and truly online. It does not need to download any software to operate.

Reasons for switching to Filecamp

Greatsoft was not as user friendly - Filecamp beats it hands down.

Response from Filecamp

Hi Joanne. Thanks for the nice words

Replied December 2020

Saad

Company size: 51-200 employees

Industry: Furniture

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

Simple and Budget Friendly file share and DRM system.

Pros

Easy to use solution that is priced competitively.

Cons

The UX is outdated and should be updated.

Reasons for switching to Filecamp

Image relay hiked their price exponentially.

Response from Filecamp

Thanks for your feedback, Saad. We are working on a UX update ... so stay tuned!

Replied May 2022

Amanda

Company size: 501-1,000 employees

Industry: Public Safety

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
2

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2019

Was Pleased Until the Latest Update

Filecamp makes a great file management system for sharing documents, video, etc, but recent updates have seriously overlooked some of the functionality that made it user-friendly and efficient.

Pros

• Ability to store and share files • Uploads are made easily • Customer service is quick to respond • Low cost to our company

Cons

• Inability to bulk edit permissions without using an existing profile to mirror (e.g. if you create a new folder you must edit each individual's permission to allow them to view it) • They used to offer user "groups" to categorize and organize your user database. This was great because you could ensure all members of that group had the same permissions. Now that this feature is no longer available, you must rely on each administrator to enable the proper permissions to each individual user. This is time consuming and leaves room for error.

Response from Filecamp

Hi Amanda With the new bulk permissions update feature, you can do (almost) the same as you could with user groups. But I understand that in your use case it was perhaps easier before. Sorry about that! And we apologize for releasing such a big update in one go. We are looking forward to having a solid and future-proof platform from where we can release super tiny updates more frequently. Best regards, Jesper Faurby Co-founder Filecamp.com

Replied June 2019

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