Very very good. The customer service is fantastic and I can say without a doubt that this product has been a great success for us.

This software is a fantastic option if you need a budget Digital Asset Management but still with a very professional look and feel. Some of the best features is the granular access control for users, unlimited users (don't have to pay per seat which is a must for us!), and white label branding control.

The access control for folders and files is not quite granular enough, automatic emails are very limited when it comes to formatting etc, managing users can become complex.

this is the only service that we could find that does what we wanted. they perfectly fit our need. Also, they are a great company. As we were awaiting their upgrade for much longer than originally anticipated, they gave us their service FOR FREE for like 6 or 8 months. Now that is great service.

Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)

I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.

Filecamp makes a great file management system for sharing documents, video, etc, but recent updates have seriously overlooked some of the functionality that made it user-friendly and efficient.

• Ability to store and share files • Uploads are made easily • Customer service is quick to respond • Low cost to our company

• Inability to bulk edit permissions without using an existing profile to mirror (e.g. if you create a new folder you must edit each individual's permission to allow them to view it) • They used to offer user "groups" to categorize and organize your user database. This was great because you could ensure all members of that group had the same permissions. Now that this feature is no longer available, you must rely on each administrator to enable the proper permissions to each individual user. This is time consuming and leaves room for error.

We're in the process of moving our photos into Filecamp, and even though we have only a small number of our collection moved over and tagged, finding images in Filecamp is a dream. We're beginning to see what a huge timesaver it's going to be when all of our images are in and tagged.

The ability to tag files with keywords. As a small, nonprofit land conservation organization that relies on photos and imagery to help tell our stories and explain our work, having our photo collection organized and tagged for easy search-ability is very important.

I wish there was a setting that would allow the info panel to show/be open when viewing a photo without having to click on the dots and select it. I would also love it if you could apply tags and authors (or replicate them) to a folder of files (photos) or that you could select a set of files and apply tags to them as a group, rather than one at a time. For us, many of the tags we apply to photos apply to the whole folder, while a few files need some additional tags. If we could apply the bulk of the tags to all of the files and then go into the few photos that need unique tags, it would be great.