Excellent Product

Been a very positive experience. No high pressure sales. No high implementation costs. We were able to try out the software and get it up and running within a couple hours. Uploading large batches of files is efficient in terms of time to complete. Been a great overall experience.

Pros

The price point for the product is spot on. We are using it to manage a library of over 3,000 images, videos and graphic files. It's been easily implemented and adapted within our organization. Setup can be done in an hour. No high pressure sales as with other products.

Cons

Would love to see the ability to enlarge images in the grid view for easier browsing. Would also love to see the ability to check a box to make an image the folder icon instead of having to resize and upload.

Filecamp is our media library

Being able, to brand, control users and share files via link has made things much easier for our sales staff and for uploading content to our distribution channels. Working with larger vendors who need a huge amount of product artwork for their online catalogs, love that I can send them their own library of content.

Pros

We previously used Dropbox but it became a file wasteland with difficult to find files. For Media Files Filecamp and the ability to see thumbnails was a huge improvement.

Cons

I would like to be able to have a navigation that could mimic our current website and/or integrate into Wordpress. I think finding items is tricky for users not familiar with clicking around to find things.

Poor Mobile experience, Mixed browser compatibility, Minimalist UI, Buggy

Not many, it works but not naturally. Lot of work arounds. Constantly educating clients how to use the software.

Pros

Has most of the features I need. Uploading is easy. Has the tagging functions and ability to add users.

Cons

The features don't all work well or are not well implemented. No real search function, poor mobile performance. Been having buggy performance lately. Informing users of new galleries or selects or other changes is nearly non existent, users can be notified when files are added to a folder but it just lists the file names in an email. It should rather show a preview of the images added and send them their login credentials to view it or make logins for clients easier.

Great FTP SITe

Allows a repository for the most current documents to be easily accessible and revisions tracked.

Pros

Our architects and technologists can easily organize projects and make drawings and documents quickly accessible to all stakeholders. From an admin point of view it's easy to manage people, folders and password.

Cons

Nothing comes to mind at this time. The software functions as you would need it to.

I did my research, and this is the best DAM for your money

It's been great - I've had to reach out to customer service with questions a few times, and each time I received a timely response back from the co-founder himself.

Pros

Ease-of-use is a big one - for me, having a capable software with many features is important but also being able to quickly find something / upload new files is just as important, and Filecamp has figured that process out.

Cons

Honestly, I don't have a complaint. I work in a field that is historically not tech-savvy, so the only issue I've had is getting people to utilize the software vs. asking me to do it for them. This has nothing to do with Filecamp, just human nature.