Filecamp

RATING:

4.70

(102)

About Filecamp

Filecamp is a cloud-based Digital Asset Management (DAM) software solution that helps companies organize and share their digital media such as images, videos, and documents. Filecamp comes with unlimited users, each user configured with their own set of user-, admin-, and folder permissions. The built-in online proofing and commenting tools allow you to review and approve creative work. Filecamp's custom branding options will make sure your DAM system match your brand guidelines. And multiple themes allow you to give each folder, brand or customer it’s own separate branding.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Filecamp Pricing

Basic plan : $29 per month Advanced plan : $59 per month Professional : $89 per month Unlimited users, free bandwidth and custom branding are included in all plans. Plan can be upgraded, downgraded or have storage added at any point

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Filecamp - Manage all your digital marketing assets with a sleek, user friendly cloud platform.
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Filecamp Reviews

Overall Rating

4.70

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Filecamp

1 - 5 of 102 Reviews

Michael

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed July 2021

Only File Sharing Service That Does What We Want

Joel

Medical Devices, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Fantastic budget Digital Asset Management platform

Very very good. The customer service is fantastic and I can say without a doubt that this product has been a great success for us.

PROS

This software is a fantastic option if you need a budget Digital Asset Management but still with a very professional look and feel. Some of the best features is the granular access control for users, unlimited users (don't have to pay per seat which is a must for us!), and white label branding control.

CONS

The access control for folders and files is not quite granular enough, automatic emails are very limited when it comes to formatting etc, managing users can become complex.

Reason for choosing Filecamp

Unlimited users, not as complex and quicker to implement, granular access control, cheaper and more suitable payment plans (don't have to pay per user), still included branding features (to a limited extent to alternatives but still sufficient).

Vendor Response

Thanks a lot, Joel

Replied August 2020

michael

Hospital & Health Care, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

Only File Sharing Service That Does What We Want

this is the only service that we could find that does what we wanted. they perfectly fit our need. Also, they are a great company. As we were awaiting their upgrade for much longer than originally anticipated, they gave us their service FOR FREE for like 6 or 8 months. Now that is great service.

PROS

Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)

CONS

I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.

Reason for choosing Filecamp

customization for folders (images for folders). white labeling.

Reasons for switching to Filecamp

more customization with filecamp

Vendor Response

Thanks for sticking with us, Michael :)

Replied June 2020

Amanda

Public Safety, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Was Pleased Until the Latest Update

Filecamp makes a great file management system for sharing documents, video, etc, but recent updates have seriously overlooked some of the functionality that made it user-friendly and efficient.

PROS

• Ability to store and share files • Uploads are made easily • Customer service is quick to respond • Low cost to our company

CONS

• Inability to bulk edit permissions without using an existing profile to mirror (e.g. if you create a new folder you must edit each individual's permission to allow them to view it) • They used to offer user "groups" to categorize and organize your user database. This was great because you could ensure all members of that group had the same permissions. Now that this feature is no longer available, you must rely on each administrator to enable the proper permissions to each individual user. This is time consuming and leaves room for error.

Vendor Response

Hi Amanda With the new bulk permissions update feature, you can do (almost) the same as you could with user groups. But I understand that in your use case it was perhaps easier before. Sorry about that! And we apologize for releasing such a big update in one go. We are looking forward to having a solid and future-proof platform from where we can release super tiny updates more frequently. Best regards, Jesper Faurby Co-founder Filecamp.com

Replied June 2019

Stephanie

Environmental Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2023

Already Seeing the Benefits

We're in the process of moving our photos into Filecamp, and even though we have only a small number of our collection moved over and tagged, finding images in Filecamp is a dream. We're beginning to see what a huge timesaver it's going to be when all of our images are in and tagged.

PROS

The ability to tag files with keywords. As a small, nonprofit land conservation organization that relies on photos and imagery to help tell our stories and explain our work, having our photo collection organized and tagged for easy search-ability is very important.

CONS

I wish there was a setting that would allow the info panel to show/be open when viewing a photo without having to click on the dots and select it. I would also love it if you could apply tags and authors (or replicate them) to a folder of files (photos) or that you could select a set of files and apply tags to them as a group, rather than one at a time. For us, many of the tags we apply to photos apply to the whole folder, while a few files need some additional tags. If we could apply the bulk of the tags to all of the files and then go into the few photos that need unique tags, it would be great.

Reason for choosing Filecamp

The cost and features. It really seemed to fit our needs and budget.