FileCloud Software

FileCloud Software

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FrontRunners 2021

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About FileCloud

FileCloud is a hyper-secure content collaboration platform (CCP) supporting millions of users around the world, including Global 1000 enterprises, educational institutions, government organizations, and managed service providers. FileCloud’s innovative solutions for compliance, granular sharing control, governance and retention, data leak protection, and digital rights management are fully integrated within public, private, or hybrid cloud models. For more information, visit www.filecloud.com....

FileCloud Pricing

FileCloud Server - self-host/on-premise: Standard: $4.20/user/month or billed yearly at $50/user/year (minimum 20 users) Enterprise: Contact FileCloud for pricing information FileCloud Online - hosted by FileCloud Standard: $10/user/month or billed yearly at $120/user/year (minimum 5 users) Enterprise: $15/user/month or billed yearly at $180/user/year (minimum 5 users)

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

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FileCloud User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 176 reviews

User Profile

Brian

Verified reviewer

Company size: 201-500 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2020

On-prem choice for file sharing and remote file access

We have a number of project managers, drafters, engineers, contract administrators, and estimators that need to share large files easily via email links. We prefer to host our own content and keep it under our control, so we used a popular self-hosted product for quite some time. The instability of the product and the politics and marketing of the sponsor company made finding an alternative compelling, as the concept of hosting our own content really worked well for us. After a number of trials of competing products, FileCloud stood out as the best Active Directory integrated file sharing platform available. It's worked out VERY well for the last year, and we renewed for another year. Performance of the VM is great, and with as much storage as we feel like allocating is available at NO additional cost. Adding a user to FileCloud is a matter of adding the AD account to the FileCloud security group, what could be simpler? Outlook integration and the mobile apps work well, and the Windows client allows a drive letter assignment - no muss, no fuss. I needed a little help from support sorting out the SSL certificate, they were SUPER great to work with.

Pros

All of the content is hosted by us, controlled by us, backed up by us, and secured by us. We don't have to train users on five different platforms, either - it's FileCloud, start to finish.

Cons

Well, you know how PHP likes to throw off goofy error log entries, that aren't really errors? That's kind of annoying.

Reasons for choosing FileCloud

Synaman Enterprise didn't do AD integration as expected, really surprised. NextCloud seemed really nice for home use. I trialed FileCloud and bought it after a week, super pleased - getting our wildcard SSL installed was the only support I needed and it went well.

Reasons for switching to FileCloud

Annoying sales pitches, a weird political split in the company leadership, change in licensing, weird stability problems on Ubuntu LTS (which is ROCK solid for all other purposes), just basically was giving me a bad taste in my mouth. For the money it should be better.

Dustin

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

FileCloud a great alternative for SharePoint for clients that can't or won't move

The sales team and support team (when needed) have been professional and incredibly quick.

Pros

Integration with Office 365 applications and the ability to inherit the current NTFS permissions implemented with Active Directory integration makes this much easier to transition

Cons

The only con I have is also a pro; but its that some of our clients still have or need on-premises servers. FileCloud allows for these clients to benefit from the features that SharePoint brings though, without the on-premises licensing costs and management overhead.

Reasons for choosing FileCloud

On-premises requirements and Active Directory and NTFS integration

Sergio

Company size: 2-10 employees

Industry: Architecture & Planning

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2021

It has great potentials but it's not perfect

I would say just ok. We don't have an alternative nor the time to look for one. Dropbox was a much better system until it stopped working (and their customer service is totally unreliable)

Pros

I like the complexity of permissions and the possibility to seprate users and privileges

Cons

It takes too long to sync. Dropbox or Onedrive sync almost instantly, Filecloud takes several minutes and sometimes half hour. When working in a team these times are impossible. You start working on a file that has already been modified by someone else. This alone makes the software useless for certain types of work. It is so slow that we dropped it altogether and went back to vpn If you delete a file, sometimes the same one comes back with the same name (zero kb). This issue has been reported several times but never really fixed. It is much better with the latest versions but the problem is still there

Reasons for choosing FileCloud

It was the easiest to implement and was very promising

Reasons for switching to FileCloud

It was no longer supported on our system. We didn't even get a warning, it just stopped working overnight

Jose

Company size: 501-1,000 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Filecloud is the storage you need

The file sharing and storing between users is much improved thanks to Filecloud.

Pros

The thing i like the most about file cloud is the ease of use of it. Including the interface, which is just like a regular file explorer on my windows PC.

Cons

To be quite honest there's not much that can be done to improve the ease of use this product brings.

Anonymous

Company size: 11-50 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

Good product - as long as your file type is supported

Pros

The online tools make this so much more powerful than what we were using before (DropBox). Loved all the reporting and ability to really tighten all the permissions to a very granular level.

Cons

We ended up having issue when we updated our accounting software to the current version. They assured us that in the future it would be updated but it would take a few months. They gave us a complete and full refund and were super helpful as we had to transition back to our prior service.

Reasons for choosing FileCloud

Cost.

Reasons for switching to FileCloud

DropBox is awful and has issues with a company our size.

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