All FileCloud Reviews
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Sigurd
Verified reviewer
Accounting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Excellent platform for customer file share and dataroom
We use it as a virtual dataroom. Very easy to setup access, implement MFA, use custom styling and logos.
CONSAlthough FileCloud is not expensive, guest users can be a hidden cost.
Reasons for switching to FileCloud
Pricing
David
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2020
Exactly What I wanted
Overall I'm very happy with the service and I encourage people to use it on a regular basis.
PROSI setup a lot of software on my OpenMediaVault-based server. I've tried other file hosting applications and they were fine, but hard to setup in a lot of cases. FileCloud was very easy to setup and use from the start. I've had no issues or downtime in my file sharing since I started using FileCloud.
CONSI don't like that I lost the ability to customize my instance when I paid for a community license. I'm hosting the software on my computer. Why can't I use any of the customization features?
Reason for choosing FileCloud
FileCloud was MUCH easier to setup than Nextcloud was. I also noticed a lot of lag in Nextcloud that I haven't experienced in FileCloud.
Reasons for switching to FileCloud
I like the setup process and overall user experience of FileCloud over the other services I've tried.
reto
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2021
Responsible for the INtegration of new products and for all system technical issues
In principle, a good product but as mentioned somewhat flawed.
PROSEasy to use and quickly integrated.
CONSThe many little mistakes that sometimes make life harder for us. Search function which does not work properly. Data which is not properly backed up for whatever reason. New functions which are not really well thought out. Example DesktopEdit, data is locked but then not unlocked, etc.. The collaboration as in Sharepoint or other comparable products is missing here. Is a pity would enhance the product even more.
Reason for choosing FileCloud
Filecloud was the best choice in the area of SPLA and the architecture for several hosting customers
Reasons for switching to FileCloud
Kerio Workspace was unfortunately no longer developed for on premise use
Dustin
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
FileCloud a great alternative for SharePoint for clients that can't or won't move
The sales team and support team (when needed) have been professional and incredibly quick.
PROSIntegration with Office 365 applications and the ability to inherit the current NTFS permissions implemented with Active Directory integration makes this much easier to transition
CONSThe only con I have is also a pro; but its that some of our clients still have or need on-premises servers. FileCloud allows for these clients to benefit from the features that SharePoint brings though, without the on-premises licensing costs and management overhead.
Reason for choosing FileCloud
On-premises requirements and Active Directory and NTFS integration
Peter
Real Estate, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2021
Great cloud solution without giving up control.
I love that our files stay on our server, yet we are able to get the full functionality of cloud computing in a fairly simple setup. It works great across all the devices and platforms that we have; if I need to, I can pull up any file I want on my phone, tablet, or laptop without having to be on a specific network. And not only can I access the files, I can edit them on the fly and my colleagues see the changes almost instantly.
CONSI would love to see an integrated way to securely send passwords to shared links.
Reason for choosing FileCloud
FileCloud let's use keep control of our files on our server and host our own cloud...problem solved.
Reasons for switching to FileCloud
With OneDrive we had to give up control of our files and put them in MS's cloud...it was nerve wracking to know our whole business was out there.
Marek
Industrial Automation, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great product a a moderate cost
We did not have to writhe the software ourselves. FileCloud came at just the right cost and set of features.
PROSIt is important to us to run the file exchange on premises. This product checks all the important checkboxes.
CONSNothing of significance so far. Frequent updates - I guess this is actually a benefit but it takes administrative resources.
Reason for choosing FileCloud
As mentioned above, we needed a solution that runs on our servers.
Kurt
Civil Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Easy option for FTP
FileCloud serves all of our FTP needs with ease. Easy to setup, great support to get you started. Haven't had to contact support since.
PROSDrag and drop works without a hitch, sharing files is easy, accounts and passwords are a snap.
CONSWhat I liked least is one of the things I like best. The fact that it's web-based was great for me! Having to explain this to some of our internal users was what I liked least. :D
Reason for choosing FileCloud
FileCloud has an easier option for Terms of Service and was able to keep a nice audit trail.
Reasons for switching to FileCloud
We wanted to get rid of an old physical server that we were using for our FTP needs.
Billy
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
The Best
I used FileCloud at my previous employer so I decided to bring it to MDT. It's changed the way we collaborate with vendors and clients. I wouldn't pick anything else!
CONSI honestly cannot think of anything I do not like about FC.
Reason for choosing FileCloud
We wanted our data housed internally within our DMZ and SendSafely was cloud based.
Nick
Security and Investigations, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Product, Great Customer Service!
Great. There was a hiccup with my first demo, but after that I have been able to get things moving in the right direction. We have been happy with the product so far and we are happy we made the switch to FileCloud.
PROSI like the ease of use and how easy it is to train employees on how to use the system. We had a very clumsy system before hand, and it was difficult for people to use and understand. This is the opposite.
CONSNothing, seems like things are working as expected and everyone in my organization is happy!
Reason for choosing FileCloud
Referral from a former FileCloud user.
Reasons for switching to FileCloud
It was not functioning properly, customer service was terrible and was not helpful.
Kristian
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
A Great Enterprise File Sharing and Syncing Solution
10/10
PROSHaving used FileCloud for several months now, I can confidently say that it is one of the most robust file sharing and syncing solutions available. The software's interface is intuitive and user-friendly, making it easy to upload, share, and collaborate on files. I also appreciate FileCloud's advanced security features, including two-factor authentication, data encryption, and access controls, which give me peace of mind knowing that my files are secure. Additionally, FileCloud offers a wide range of integrations with other tools such as Microsoft Office, Google Drive, and Outlook, making it easy to sync and access files across platforms.
CONSOne downside of FileCloud is that it can be a bit complicated to set up and configure, especially for users who are not tech-savvy. While the software's interface is user-friendly, the initial setup process can be a bit overwhelming. Additionally, while FileCloud offers a mobile app for iOS and Android devices, it lacks some of the functionality of the desktop version, which may be limiting for users who need to access files on the go. Finally, FileCloud's pricing can be a bit steep for small businesses, especially for those who don't need all of the features that the software offers. Overall, while FileCloud may not be the most straightforward solution, it is an excellent choice for businesses looking for a secure and feature-rich file sharing and syncing solution.
Alexander
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Filecloud
Very fine Normally it is working perfect, Updates make sometimes a few problems but instant solved by filecloud support
PROSVery good support! Permission dann Sharing options Team Folders
CONSRessource consumption (Hardware) and sometimes updating make some problems
Reason for choosing FileCloud
Enterprise Support Possible for Service Providers
David
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Very flexible and capable solution for enterprise file sharing
Overall it is been quite good with no much issues. And when we had, the support team is very responsive and helpful.
PROSWhat we like the most of FileCloud software is the multiple customization options it has so we could adapt easily without too much compromises to our use case. Also the clean user experience and the number of features makes a very robust solution.
CONSNot much but it would be great if FileCloud could enhance the user account setting up and login experience. Sometimes can bee too cumbersome.
Reason for choosing FileCloud
Cost and easy of integration mainly. Features and customization options secondly.
Madalina
Verified reviewer
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
All your data in one cloud
This product covers all basic needs for small teams or companies. They can make their data easily accessible for each employee, regardless of their location. As a result, you will get more agonized and dedicated team, as well, as a smooth workflow.
PROSThis platform has different plugins, which provides a decent level of customization. Also, you can integrate this software with different apps, so your work process, which can improve your work process drastically. Big plus is that you can access internal file server data from any place in the world, of course, if you have a high-quality internet connection. We use FileCloud on a daily basis, as it is a cloud based data sharing plus sync system. It allows coworkers to access and sync all essential data from any type of device. This software provides with all necessary features for successful work: file sharing, backup, sync or remote access.
CONSTech support is weak and incompetent. They respond non-regularly, with delays and zero useful information. Very often instead of fixing an issue, they blame users. FileCloud has an old school and non-intuitive interface, so you need to invest much energy to learn how the system works. Also, if you are Mac user, be prepared to face some issues, as this app doesn’t work well with iOS. Moreover, this product is actively being updated, with preventing this app from working for several hours, till a new update will be loaded.
William
Defense & Space, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Does the job well
Up and running within minutes of purchasing a license, and fast.
PROSEasy to deploy and offers an option of ITAR-compliance with GovCloud support
CONSPricing is a little steep and the minimum number of users if using GovCloud,
Reason for choosing FileCloud
GovCloud support
Reasons for switching to FileCloud
GovCloud support
Yara
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
It enabled us to save and share data seamlessly in a secure area.
FileCloud helped us secure strong protection for our data, as we ensure that we protect it from tampering and enable us to access it easily at any time.
PROSFileCloud is one of the most trusted tools, as it enables me to save and share files securely and with ease. I appreciate that FileCloud is easy to set up, and transferring files to it is straightforward and do not take much time. Security and protection standards are solid and practical, and we avoided tampering and hacking. It's also great that FileCloud integrates efficiently with the applications we use and connects with them quickly, enabling us to use it to store files and data directly. Accessibility is guaranteed, as I can use it from any device without any issues.
CONSAs for the operations of saving files and data, they are done smoothly and without any problems, but when sharing a file with colleagues, I may face some issues, as he may make modifications to the file and save it without my knowledge, which makes me lose the original copy. Therefore it is good to have customization Permissions for upcoming updates.
sanu
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
it is a cloud storage and file sharing solution.
FileCloud is a comprehensive and secure cloud storage solution that offers businesses and individuals a reliable and cost-effective way to store, access, and share their data from any device, anywhere, at any time.
PROSFileCloud is a cost-effective solution for businesses and individuals, offering a reliable and secure way to store, access, and share data without the need for expensive hardware or IT support.Security: FileCloud provides robust security features such as data encryption, multi-factor authentication, and granular user permissions, ensuring that sensitive data is kept safe and secure.
CONSLimited Storage Space: Depending on the plan chosen, users may have limited storage space, which can be a challenge for businesses with large amounts of data.FileCloud requires an internet connection to access data, which can be problematic in areas with limited or unreliable connectivity.
Gary
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
Useful for archive
Useful for allowing access to common files.
PROSAble to implement user level security on folders. Good viewing access on multiple devices. Easy to admin users. Able to Sync and also able to WebDav.
CONSSync software is dreadful, hogs CPU & bandwidth and uses an outdated file - delete - copy mechanism from the 90s. Be aware if you move a set of folders on the server, the replication then deletes the folders on the client then recopies. Really bad if it is a big folder. (you cant do a basic function for example, setup a new laptop for a user, swiftly copy a set of files that will be mirrored, then start the sync. It will either delete all these files and recopy the lot, or, if they are in different locations, it will recopy them back to the server causing frustrating duplication.
Reasons for switching to FileCloud
Others were expensive or limited in functionality. FC has a lot! But some can be difficult to use. I wish someone would invent a faster webdav type solution.
Jim
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
File Cloud
We needed to improve our secure file sharing and upload capabilities with our customers. File Cloud hit the spot. This feature-packed solution is easy to setup, on-ramp and support. Our employees find it easy to use and our customers enjoy being able to securely submit information back to us. When I get stuck, support is on the case with timely responses and very personable support staff.
PROSSupport. Their support team is amazing. I just wish all of my vendors were as easy to communicate with. They will actually call you when needed but they are also adept at support via email. Upgrades are breeze and every time I have come up with a very obscure request they have worked with me to implement a solution or work-a-round. 5 stars.
CONSHard to find something I don't like about this software.
Jean
Information Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Amazing organized Solution
I liked the admin panel and how it is easy to manage teamfolders and personal folders for each team member. It helps everyone to keep organized in the team.
CONSI'd like to have more collaboration tools integrated
Reasons for switching to FileCloud
Needed more enterprise solution
Jose
Construction, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Filecloud is the storage you need
The file sharing and storing between users is much improved thanks to Filecloud.
PROSThe thing i like the most about file cloud is the ease of use of it. Including the interface, which is just like a regular file explorer on my windows PC.
CONSTo be quite honest there's not much that can be done to improve the ease of use this product brings.
Tibor
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Budaker Review Hungary
Very positive experience, great support team, always ready to solve problems within 24 hours.
PROSEasy to set up, user friendly system. Easy recovery of deleted files
CONSMissing local support, and language. FileSync trouble shooting information missing. How to's regarding installation or remove of client sync programs.
Reason for choosing FileCloud
Userfriendly, easily manageable.
Harold
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
File Cloud review
Good
PROSIt was Easy to implement and users had no problems adapting to it.
CONSI don't have any dislikes. It performed exactly as advertised
Reason for choosing FileCloud
Price
Derek
Printing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Game Changer!!
We did not want to use a hosted cloud file sharing option to move aware from our outdated and clunky ftp server. Filecloud's on prem option was exactly what we needed to get into an intuitive "cloud" style file sharing and collaboration platform while still retaining full control of our data and keeping it onsite. can't say enough good things about this product, it's very mature, well thought out and executed, and everything just works!
PROS-on prem option -in depth granular control of EVERYTHING!! incredible! -feels like a very mature and well thought out/executed solution -intuitive and easy to use for end users -awesome support for syncing and sharing across all platforms -incredible and helpful support team that are with you 100% of the way
CONS-the admin side isn't quite as intuitive as the end user front end. with that said, you just need to work with their support team to get a tutorial and walkthrough to wrap your head around how to configure everything and then you are good to go.
Travis
Farming, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Filecloud Review
Very good experience, very good customer care, we are very happy. About a year after we started using Filecloud our corporate partners were hit with a ransomeware attack which affected the entire franchise network and many of our sister businesses lost all their saved documents. Because we were using Filecloud we were unaffected, nothing was lost. This event demonstrated clearly to us that we had made the right choice.
PROSVery easy to use, lets us work from home, no more need to worry about backups. We were able to get rid of our large difficult to use server. Our IT help needs went way down and we can do most of it ourselves now.
CONSThere is a slight time delay when we first started using it. We had to upgrade our internet and then it was ok.
Tremayne
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
All good, no filler
I enjoy using this. The new UI and functionality is beautiful. Using SSO with Azure makes adding users a breeze
PROSI love the file sharing and collaboration option, the advanced security to prevent data leakage is excellent. The price is vert aggressive compared to other cloud file storage. The sync with my on prem servers allow business continuity in case of emergency.
CONSIt can be very technical to get everything you want out of it. Lots of customization through XML can be challenging if not use to it.
Reason for choosing FileCloud
The price beat out all others, but gave same level of functionality and even more.