All FileCloud Reviews

1-25 of 223 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Sigurd

Verified reviewer

Accounting, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excellent platform for customer file share and dataroom

PROS

We use it as a virtual dataroom. Very easy to setup access, implement MFA, use custom styling and logos.

CONS

Although FileCloud is not expensive, guest users can be a hidden cost.

Reasons for switching to FileCloud

Pricing

David

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2020

Exactly What I wanted

Overall I'm very happy with the service and I encourage people to use it on a regular basis.

PROS

I setup a lot of software on my OpenMediaVault-based server. I've tried other file hosting applications and they were fine, but hard to setup in a lot of cases. FileCloud was very easy to setup and use from the start. I've had no issues or downtime in my file sharing since I started using FileCloud.

CONS

I don't like that I lost the ability to customize my instance when I paid for a community license. I'm hosting the software on my computer. Why can't I use any of the customization features?

Reason for choosing FileCloud

FileCloud was MUCH easier to setup than Nextcloud was. I also noticed a lot of lag in Nextcloud that I haven't experienced in FileCloud.

Reasons for switching to FileCloud

I like the setup process and overall user experience of FileCloud over the other services I've tried.

reto

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

Responsible for the INtegration of new products and for all system technical issues

In principle, a good product but as mentioned somewhat flawed.

PROS

Easy to use and quickly integrated.

CONS

The many little mistakes that sometimes make life harder for us. Search function which does not work properly. Data which is not properly backed up for whatever reason. New functions which are not really well thought out. Example DesktopEdit, data is locked but then not unlocked, etc.. The collaboration as in Sharepoint or other comparable products is missing here. Is a pity would enhance the product even more.

Reason for choosing FileCloud

Filecloud was the best choice in the area of SPLA and the architecture for several hosting customers

Reasons for switching to FileCloud

Kerio Workspace was unfortunately no longer developed for on premise use

Dustin

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

FileCloud a great alternative for SharePoint for clients that can't or won't move

The sales team and support team (when needed) have been professional and incredibly quick.

PROS

Integration with Office 365 applications and the ability to inherit the current NTFS permissions implemented with Active Directory integration makes this much easier to transition

CONS

The only con I have is also a pro; but its that some of our clients still have or need on-premises servers. FileCloud allows for these clients to benefit from the features that SharePoint brings though, without the on-premises licensing costs and management overhead.

Reason for choosing FileCloud

On-premises requirements and Active Directory and NTFS integration

Peter

Real Estate, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2021

Great cloud solution without giving up control.

PROS

I love that our files stay on our server, yet we are able to get the full functionality of cloud computing in a fairly simple setup. It works great across all the devices and platforms that we have; if I need to, I can pull up any file I want on my phone, tablet, or laptop without having to be on a specific network. And not only can I access the files, I can edit them on the fly and my colleagues see the changes almost instantly.

CONS

I would love to see an integrated way to securely send passwords to shared links.

Reason for choosing FileCloud

FileCloud let's use keep control of our files on our server and host our own cloud...problem solved.

Reasons for switching to FileCloud

With OneDrive we had to give up control of our files and put them in MS's cloud...it was nerve wracking to know our whole business was out there.

Marek

Industrial Automation, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great product a a moderate cost

We did not have to writhe the software ourselves. FileCloud came at just the right cost and set of features.

PROS

It is important to us to run the file exchange on premises. This product checks all the important checkboxes.

CONS

Nothing of significance so far. Frequent updates - I guess this is actually a benefit but it takes administrative resources.

Reason for choosing FileCloud

As mentioned above, we needed a solution that runs on our servers.

Kurt

Civil Engineering, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2022

Easy option for FTP

FileCloud serves all of our FTP needs with ease. Easy to setup, great support to get you started. Haven't had to contact support since.

PROS

Drag and drop works without a hitch, sharing files is easy, accounts and passwords are a snap.

CONS

What I liked least is one of the things I like best. The fact that it's web-based was great for me! Having to explain this to some of our internal users was what I liked least. :D

Reason for choosing FileCloud

FileCloud has an easier option for Terms of Service and was able to keep a nice audit trail.

Reasons for switching to FileCloud

We wanted to get rid of an old physical server that we were using for our FTP needs.

Billy

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

The Best

PROS

I used FileCloud at my previous employer so I decided to bring it to MDT. It's changed the way we collaborate with vendors and clients. I wouldn't pick anything else!

CONS

I honestly cannot think of anything I do not like about FC.

Reason for choosing FileCloud

We wanted our data housed internally within our DMZ and SendSafely was cloud based.

Nick

Security and Investigations, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great Product, Great Customer Service!

Great. There was a hiccup with my first demo, but after that I have been able to get things moving in the right direction. We have been happy with the product so far and we are happy we made the switch to FileCloud.

PROS

I like the ease of use and how easy it is to train employees on how to use the system. We had a very clumsy system before hand, and it was difficult for people to use and understand. This is the opposite.

CONS

Nothing, seems like things are working as expected and everyone in my organization is happy!

Reason for choosing FileCloud

Referral from a former FileCloud user.

Reasons for switching to FileCloud

It was not functioning properly, customer service was terrible and was not helpful.

User Profile

Kristian

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2023

A Great Enterprise File Sharing and Syncing Solution

10/10

PROS

Having used FileCloud for several months now, I can confidently say that it is one of the most robust file sharing and syncing solutions available. The software's interface is intuitive and user-friendly, making it easy to upload, share, and collaborate on files. I also appreciate FileCloud's advanced security features, including two-factor authentication, data encryption, and access controls, which give me peace of mind knowing that my files are secure. Additionally, FileCloud offers a wide range of integrations with other tools such as Microsoft Office, Google Drive, and Outlook, making it easy to sync and access files across platforms.

CONS

One downside of FileCloud is that it can be a bit complicated to set up and configure, especially for users who are not tech-savvy. While the software's interface is user-friendly, the initial setup process can be a bit overwhelming. Additionally, while FileCloud offers a mobile app for iOS and Android devices, it lacks some of the functionality of the desktop version, which may be limiting for users who need to access files on the go. Finally, FileCloud's pricing can be a bit steep for small businesses, especially for those who don't need all of the features that the software offers. Overall, while FileCloud may not be the most straightforward solution, it is an excellent choice for businesses looking for a secure and feature-rich file sharing and syncing solution.

Alexander

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Filecloud

Very fine Normally it is working perfect, Updates make sometimes a few problems but instant solved by filecloud support

PROS

Very good support! Permission dann Sharing options Team Folders

CONS

Ressource consumption (Hardware) and sometimes updating make some problems

Reason for choosing FileCloud

Enterprise Support Possible for Service Providers

David

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Very flexible and capable solution for enterprise file sharing

Overall it is been quite good with no much issues. And when we had, the support team is very responsive and helpful.

PROS

What we like the most of FileCloud software is the multiple customization options it has so we could adapt easily without too much compromises to our use case. Also the clean user experience and the number of features makes a very robust solution.

CONS

Not much but it would be great if FileCloud could enhance the user account setting up and login experience. Sometimes can bee too cumbersome.

Reason for choosing FileCloud

Cost and easy of integration mainly. Features and customization options secondly.

Madalina

Verified reviewer

Transportation/Trucking/Railroad, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2019

All your data in one cloud

This product covers all basic needs for small teams or companies. They can make their data easily accessible for each employee, regardless of their location. As a result, you will get more agonized and dedicated team, as well, as a smooth workflow.

PROS

This platform has different plugins, which provides a decent level of customization. Also, you can integrate this software with different apps, so your work process, which can improve your work process drastically. Big plus is that you can access internal file server data from any place in the world, of course, if you have a high-quality internet connection. We use FileCloud on a daily basis, as it is a cloud based data sharing plus sync system. It allows coworkers to access and sync all essential data from any type of device. This software provides with all necessary features for successful work: file sharing, backup, sync or remote access.

CONS

Tech support is weak and incompetent. They respond non-regularly, with delays and zero useful information. Very often instead of fixing an issue, they blame users. FileCloud has an old school and non-intuitive interface, so you need to invest much energy to learn how the system works. Also, if you are Mac user, be prepared to face some issues, as this app doesn’t work well with iOS. Moreover, this product is actively being updated, with preventing this app from working for several hours, till a new update will be loaded.

William

Defense & Space, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Does the job well

Up and running within minutes of purchasing a license, and fast.

PROS

Easy to deploy and offers an option of ITAR-compliance with GovCloud support

CONS

Pricing is a little steep and the minimum number of users if using GovCloud,

Reason for choosing FileCloud

GovCloud support

Reasons for switching to FileCloud

GovCloud support

Yara

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

It enabled us to save and share data seamlessly in a secure area.

FileCloud helped us secure strong protection for our data, as we ensure that we protect it from tampering and enable us to access it easily at any time.

PROS

FileCloud is one of the most trusted tools, as it enables me to save and share files securely and with ease. I appreciate that FileCloud is easy to set up, and transferring files to it is straightforward and do not take much time. Security and protection standards are solid and practical, and we avoided tampering and hacking. It's also great that FileCloud integrates efficiently with the applications we use and connects with them quickly, enabling us to use it to store files and data directly. Accessibility is guaranteed, as I can use it from any device without any issues.

CONS

As for the operations of saving files and data, they are done smoothly and without any problems, but when sharing a file with colleagues, I may face some issues, as he may make modifications to the file and save it without my knowledge, which makes me lose the original copy. Therefore it is good to have customization Permissions for upcoming updates.

sanu

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

it is a cloud storage and file sharing solution.

FileCloud is a comprehensive and secure cloud storage solution that offers businesses and individuals a reliable and cost-effective way to store, access, and share their data from any device, anywhere, at any time.

PROS

FileCloud is a cost-effective solution for businesses and individuals, offering a reliable and secure way to store, access, and share data without the need for expensive hardware or IT support.Security: FileCloud provides robust security features such as data encryption, multi-factor authentication, and granular user permissions, ensuring that sensitive data is kept safe and secure.

CONS

Limited Storage Space: Depending on the plan chosen, users may have limited storage space, which can be a challenge for businesses with large amounts of data.FileCloud requires an internet connection to access data, which can be problematic in areas with limited or unreliable connectivity.

Gary

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Useful for archive

Useful for allowing access to common files.

PROS

Able to implement user level security on folders. Good viewing access on multiple devices. Easy to admin users. Able to Sync and also able to WebDav.

CONS

Sync software is dreadful, hogs CPU & bandwidth and uses an outdated file - delete - copy mechanism from the 90s. Be aware if you move a set of folders on the server, the replication then deletes the folders on the client then recopies. Really bad if it is a big folder. (you cant do a basic function for example, setup a new laptop for a user, swiftly copy a set of files that will be mirrored, then start the sync. It will either delete all these files and recopy the lot, or, if they are in different locations, it will recopy them back to the server causing frustrating duplication.

Reasons for switching to FileCloud

Others were expensive or limited in functionality. FC has a lot! But some can be difficult to use. I wish someone would invent a faster webdav type solution.

Jim

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

File Cloud

We needed to improve our secure file sharing and upload capabilities with our customers. File Cloud hit the spot. This feature-packed solution is easy to setup, on-ramp and support. Our employees find it easy to use and our customers enjoy being able to securely submit information back to us. When I get stuck, support is on the case with timely responses and very personable support staff.

PROS

Support. Their support team is amazing. I just wish all of my vendors were as easy to communicate with. They will actually call you when needed but they are also adept at support via email. Upgrades are breeze and every time I have come up with a very obscure request they have worked with me to implement a solution or work-a-round. 5 stars.

CONS

Hard to find something I don't like about this software.

Jean

Information Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Amazing organized Solution

PROS

I liked the admin panel and how it is easy to manage teamfolders and personal folders for each team member. It helps everyone to keep organized in the team.

CONS

I'd like to have more collaboration tools integrated

Reasons for switching to FileCloud

Needed more enterprise solution

Jose

Construction, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Filecloud is the storage you need

The file sharing and storing between users is much improved thanks to Filecloud.

PROS

The thing i like the most about file cloud is the ease of use of it. Including the interface, which is just like a regular file explorer on my windows PC.

CONS

To be quite honest there's not much that can be done to improve the ease of use this product brings.

Tibor

Wholesale, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Budaker Review Hungary

Very positive experience, great support team, always ready to solve problems within 24 hours.

PROS

Easy to set up, user friendly system. Easy recovery of deleted files

CONS

Missing local support, and language. FileSync trouble shooting information missing. How to's regarding installation or remove of client sync programs.

Reason for choosing FileCloud

Userfriendly, easily manageable.

Harold

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

File Cloud review

Good

PROS

It was Easy to implement and users had no problems adapting to it.

CONS

I don't have any dislikes. It performed exactly as advertised

Reason for choosing FileCloud

Price

Derek

Printing, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Game Changer!!

We did not want to use a hosted cloud file sharing option to move aware from our outdated and clunky ftp server. Filecloud's on prem option was exactly what we needed to get into an intuitive "cloud" style file sharing and collaboration platform while still retaining full control of our data and keeping it onsite. can't say enough good things about this product, it's very mature, well thought out and executed, and everything just works!

PROS

-on prem option -in depth granular control of EVERYTHING!! incredible! -feels like a very mature and well thought out/executed solution -intuitive and easy to use for end users -awesome support for syncing and sharing across all platforms -incredible and helpful support team that are with you 100% of the way

CONS

-the admin side isn't quite as intuitive as the end user front end. with that said, you just need to work with their support team to get a tutorial and walkthrough to wrap your head around how to configure everything and then you are good to go.

Travis

Farming, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Filecloud Review

Very good experience, very good customer care, we are very happy. About a year after we started using Filecloud our corporate partners were hit with a ransomeware attack which affected the entire franchise network and many of our sister businesses lost all their saved documents. Because we were using Filecloud we were unaffected, nothing was lost. This event demonstrated clearly to us that we had made the right choice.

PROS

Very easy to use, lets us work from home, no more need to worry about backups. We were able to get rid of our large difficult to use server. Our IT help needs went way down and we can do most of it ourselves now.

CONS

There is a slight time delay when we first started using it. We had to upgrade our internet and then it was ok.

Tremayne

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

All good, no filler

I enjoy using this. The new UI and functionality is beautiful. Using SSO with Azure makes adding users a breeze

PROS

I love the file sharing and collaboration option, the advanced security to prevent data leakage is excellent. The price is vert aggressive compared to other cloud file storage. The sync with my on prem servers allow business continuity in case of emergency.

CONS

It can be very technical to get everything you want out of it. Lots of customization through XML can be challenging if not use to it.

Reason for choosing FileCloud

The price beat out all others, but gave same level of functionality and even more.

Showing 1 - 25 of 223 Reviews