All FileHold Reviews
1-25 of 45 Reviews
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Becky
Packaging and Containers, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Document Management Program with excellent support!
I'm able to find documents so much easier now! Plus the employees at FileHold have gone above and beyond to help with our implementation and answer any other questions I have.
PROSThe software is very easy to use and customize. We have been able to automate some of our processes, which is very helpful.
CONSActually the most difficult aspect has been getting buy in from the people at my company who resist change.
dickson
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
review of filehold
university requisititions are just too many meaning too many hard copy files, but filehold allows you to scan individual requisitions and creates files that are stored as soft copies meaning creating a paperless office.
PROSliked most the scanning software for scanning files fo e-filling and it can manage thousands and thousands of files. searching for information is just a click of button and its very easy to use.
CONSi am not well versed with the security system and my worry is corruption of files after shredding of hardcopies in the long run.
Tracie
Verified reviewer
Hospital & Health Care, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
First time user
Good customer support. Wide range of features.
CONSAll the software I have used in the past wasn't as pricey as Filehold
Fraser
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
A fantastic document management system
- the search options are extremely useful and save so much time finding documents - FileHold is very well structured and we have made use of a lot of additional functionality such as sign off, review periods and acknowledgement
CONS- it might be good to be able to customise your workflow a bit better, but the standard layout is perfect as is
Chad
Computer Software
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2016
FileHold is a user friendly and powerful system!
Software is user friendly but offers a wide range of features that makes it appropriate for a wide range of organizations. As a re-seller we have had great success in municipalities, health units, employment agencies, etc.. and each organization's requirements have been met. The support team is also very knowledgeable and responsive when needed.
CONSThere are some features that don't work perfectly for some of the processes that our customers try and complete, but that isn't a problem with the product, just a limitation. I don't have any negative opinions at this time.
Rebecca
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Document Control Specialist
Overall I would recommend this product. If you are moving from a network type system to a DMS , this is the way to go. You do not need to be a programmer to get this thing going. All you need is a few hours of IT time and the rest you can do yourself. I implemented our program in 2 months time.
PROSEasy to implement and easy to configure to my company's business requirements The searching capability is wonderful and greatly reduces the time it takes to find a document - we are now getting structure out of mayhem! The library structure makes using FileHold easy even for the most novice of users
CONSNavigating through the workflows is cumbersome and clunky. I have to click here to find one thing...go back to another screen to find others.
John
Management Consulting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Premium ECM solution with multitude of benefits
Not just a document archive, FileHold, also offers a suite of content management modules that have helped us become paperless.
CONSThe workflow routing tools were a bit complex at first, but the documentation and support helped get us where we needed to be.
Omarie
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2019
FREE & USEFUL! Like most Google Softwares :)
This is a nice, simple solution for note-taking. Much better than having a million post-it notes scattered on your desk everywhere! I enjoy using the notes for to-do lists, websites, reminders, you name it. And it's great that it is free to use! I like to use it on my iPad as well with my apple pen because it really works like a sticky note, and you can change colors which is a bonus.
CONSI would like their to be a feature to password protect a note for things like passwords. Other then that it's great!
Eric
Computer Software
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2016
FileHold DM Software - Great Value
The product can be used in a basic configuration or an advanced configuration with many features for complicated environments.
CONSThe only challenge we face with implementation of this product is the shift from the normal PC file system to a DM system which is mostly a user issue
Ramesh
Computer Software
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2016
Synergy Software Systems - FileHold DMS
Easy to use functionality, Connector to add documents & excel files directly from Word/Excel. Content Search, Save Searches, Redaction, Sticky notes, and lots of other useful & effective features. Supports both thick & thin clients.
CONSWorkflow designer in a graphical representation with drag & drop of the fields in the product is not available. Vendor-wise no negative comments.
Miguel Angel
Verified reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Automatizar procesos con FileHold
FileHold ofrece características que son necesarias para llevar una empresa con mas de 25 usuarios, pero su precio y dificultad de aprender a usarlo lo limitan para ser implementado en las empresas.
PROSPermite organizar tus documentos de manera efectiva con la función de indexación y búsqueda, lo que facilita el acceso a los documentos, ofreciendo herramientas para automatizar procesos, como la gestión de versiones, la aprobación de documentos y la notificación de cambios y proporcionando medidas de seguridad avanzadas para proteger tus documentos, como la encriptación, el acceso basado en roles y la auditoría de cambios.
CONSEl costo de FileHold puede ser elevado, además de ser complejo para nuevos usuarios y requiere de un hardware adecuado para trabajar.
Nicole
Computer Software
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2016
Easy Navigation and handful Menu options
The app has easy to use navigation. There are a number of menu items with a few submenus as well. There is a number of features in this app to perform various operations. It’s a kind of app which has features for every other department
CONSGreat app with good functional features. No issue with any of the existing functionality here.
Merv
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed March 2009
We actively recommend FileHold as a Document Management system and as an excellent companion product
We actively recommend FileHold as a Document Management system and as an excellent companion product with the Eloquent KM Suite. Together they manage the entire life cycle of all records from creation to permanent archives or destruction.
PROSEloquent Systems has a Web-based Knowledge Management software suite that does not have a Document Management component. Using the API's provided we were easily able to integrate the two products. Our products could always link to digital content of most types. Now it can link directly to a FileHold folder for a seamless. A search into the Eloquent KM software will find documents stored in FileHold as well as the various Eloquent applications.
CONSWe have limited hand-on experience with the product, but understand the application well and do not find FileHold lacking in any way.
Khalid
Computer Software
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2016
Solution Provider
Ready to run out of the box. Competitive price. Great support.
CONSNothing. I really like the software and it meets all my (and my clients) needs.
Jeff
Computer Software
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed May 2016
Improved Search functionality
The app provides advanced search functionality. With advances search files and content can be searched quickly. Seems the database tables have good indexing configured on tables on main fields. Search too fast.
CONSCollaboration functionality needs some improvement. Sharing with friends works but sometime does not send notifications which can be improved.
charon
Retail
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2016
Professional file management system
Life cycle Management, Advanced Search and used history log
CONSMicrosoft Office Integration and Optical Character Recognition (OCR) and Indexing
Matt
Computer Software
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2016
Easy deployment and Calendar support
The software is very good and have great features. Can be deployed on the cloud with help from support team. It keeps me organized by sending reminders of my events overtime.
CONSUser interface is good but can be changed to have good color combinations. Colors will make good effect and will improve the UX.
Austin
Computer Software
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2016
Documents lifecycle can be streamlined
FileHold has functionality to streamline workflow for documents by creating a few rules. It helps to stay organized and access records as needed. It is quick to access files as needed from servers, File uploading process is smooth as well.
CONSSince it supports calendar. Would it be possible to sync my Gmail calendar events?
George
Management Consulting
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2016