--- title: "Firmex Virtual Data Room Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Firmex Virtual Data Room. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Firmex Virtual Data Room is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/firmex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [Firmex Virtual Data Room](https://www.softwareadvice.com/cms/firmex-profile/) / Firmex Virtual Data Room Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/firmex-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/firmex-profile/alternatives/) # Firmex Virtual Data Room User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 359 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 291 reviews (81%) - 4 stars: 63 reviews (18%) - 3 stars: 4 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - I am happy with the data room because it helps keep multiple meetings organized and securely protected. - I had a question and was able to connect with an agent and get my answer in a matter of a few minutes over online chat. - What truly stood out was the exceptional customer support—available 24/7 and proactive in resolving any issues, which ensured our project stayed on track without delays. ### Most mentioned cons - Although I don't have a point for comparison of other data rooms, I've heard that the cost is expensive, much more when storage capacity increase is needed. - It also does not highlight a folder name blue on the left-side panel, if all it contains is subfolders. - Not being able to bulk download seemed like a huge issue but then I learned it was a permissions issue and that was remedied. ## Firmex Virtual Data Room customer reviews Showing reviews 1-25 of 359 (page 1). ### Thank you [sensitive content hidden] Seamless integration - Overall rating: 5/5 - Reviewer: Jeremy B. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall very pleased and appreciate the support from their account management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product itself is great, but the support team is unbelievable. Setting up data rooms can be dull, tedious, and complicated. [sensitive content hidden] from their account management team made this a breeze! #### Cons I don't have any complaints with Firmex data rooms #### Vendor response Thank you so much for your positive feedback! We're thrilled to hear that you find our product great and that our support team made setting up data rooms a breeze for you. We strive to make every aspect of our service as smooth and efficient as possible, and it's wonderful to know we hit the mark. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Replied February 2025 --- ### User friendly and fast responding staff - Overall rating: 4/5 - Reviewer: Pieter P. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am satisfied, especially because of the quickly responding team. Also, performance (uploading) is okay. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Userfriendly interface and fast-responding staff. -Zou je met extra financiering sneller kunnen groeien? #### Cons Dutch language is not supported, for our clients (end users) this would be nice. Maybe an option to add in the future? #### Reasons for choosing Firmex Virtual Data Room Overall score based on functionality, support, security and costs. #### Reasons for switching to Firmex Virtual Data Room End of contract and choosing a new agreement for multiple years. --- ### Great Product, Easy to Use - Overall rating: 5/5 - Reviewer: arjuna w. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Great product with great features and easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bulk uploading, user access control, data room setup, user access reports #### Cons The system is somewhat slow when uploading and editing data --- ### Great budget-friendly VDR - Overall rating: 3/5 - Reviewer: Jad S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer support is great. I had a question and was able to connect with an agent and get my answer in a matter of a few minutes over online chat. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good budget-friendly data room. Relatively easy to use. Almost everyone is used to working with Firmex and hence makes file sharing simple. #### Cons UX/UI could be improved. For example, re document management, if I click on a folder, it does not show me the subfolder that are in it in the center view of the screen so I would think it is empty. It also does not highlight a folder name blue on the left-side panel, if all it contains is subfolders. This leads me to think that the folder is empty which is not the case. #### Reasons for choosing Firmex Virtual Data Room Cheaper, I think. I am not part of the team that chose it as the go-to platform. --- ### Great Experience with Firmex! - Overall rating: 5/5 - Reviewer: Nicole L. - Verified reviewer: Yes - Industry: Investment Banking - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a great experience using Firmex. My client was particularly price-sensitive, and Firmex offered a very fair and competitive rate. I’ve uploaded over 500 documents so far, and the platform makes it incredibly easy to keep everything organized and accessible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate how clean and intuitive the interface is—especially when it comes to moving folders and files around. It makes organizing the VDR everything feel effortless especially when I am in a time crunch. #### Cons The interface could use a bit of improvement, but overall, the platform has everything you need to run a full dataroom for an M&A process. It’s comprehensive and gets the job done efficiently. #### Reasons for choosing Firmex Virtual Data Room Price was more favorable and Firmex offered everything that the alternative products offer #### Reasons for switching to Firmex Virtual Data Room Client was price sensitive and Firmex offered very reasonable rates. #### Vendor response Thank you for your thoughtful feedback! We're so glad to hear that our clean and intuitive interface is helping you stay organized—especially when time is tight. Making file and folder management effortless is exactly what we aim for, and it's great to know it's making a difference in your workflow. If you ever have suggestions for further improvements, we’re all ears! Replied September 2025 --- ### Very positive - Overall rating: 4/5 - Reviewer: Patrick R. - Verified reviewer: Yes - Industry: Investment Banking - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very prompt responses from customer service, overall very easy to use data room and best price offered #### Cons Some of the end users didn't realise that there documents in root folders, which could be more obvious #### Reasons for choosing Firmex Virtual Data Room Better pricing offered by Firmex for this specific deal #### Reasons for switching to Firmex Virtual Data Room Better pricing offered by Firmex for this specific deal --- ### Tremendous - Overall rating: 5/5 - Reviewer: Sean W. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, it is a no frill or gimmicks environment, does the job intuitively and logically without too much clutter. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, the layout and overall look and feel is quite appealing and intuitive, next steps feel logical #### Cons Cannot load or copy a pre-determined folder structure. We should be able to copy folder structures from completed projects etc.? #### Reasons for choosing Firmex Virtual Data Room Ease of use and no clutter overall anywhere on the site. #### Reasons for switching to Firmex Virtual Data Room Value for money and accessibility much better with Firmex #### Vendor response Thanks so much for the kind words as we are always making sure our ease of use and overall intuitiveness of the platform is front and center for our users during their experience with Firmex! We do have the ability to upload full folder structures, either through an excel sheet that our support team can assist with populating or within your documents on your local drive. If there was an issue, it may be because of project or group level permissions that prohibited the user from uploading set information. Our support team is always available 24/7 for every user that has access to the project within Firmex. Replied August 2025 --- ### Firmex_Report - Overall rating: 5/5 - Reviewer: CRISTINA S. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My over all experience with the system is very good but the overall experience with the agents were EXCELLENT. Agents were very nice, friendly and knowledgeable. Today, thanks to [sensitive content hidden] for a job well done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I can organize the folders and files in a the way I wanted them to appear. I like that the dates on each file is shown as it provides information to the administrator if the file is updated. #### Cons I did not like the set-up where I have to create redundant folders for users with read only permission and different folder for users with full access permission. #### Reasons for switching to Firmex Virtual Data Room users experienced difficulty downloading files #### Vendor response Thank you for your feedback! We're glad to hear that you appreciate the ability to organize folders and files to your preference, and that the visible file dates are helpful for tracking updates—especially from an administrative perspective. The ability to apply folder lever permissions allows you the security capabilities of restricting access to certain parties versus giving the same access to everyone. When conducting a diligence matter that is not always the case and one of the core features we provide compared to other providers in the market. Replied June 2025 --- ### All Five Stars - Overall rating: 5/5 - Reviewer: Patrick M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Firmex Virtual Data Room has been quite positive. I do think that your customer service is probably your greatest strength and the people who work in that space should be rewarded for their work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support is always available and helpful. I have never experienced an issue that customer support could not address in one phone call. #### Cons Perhaps the reporting could be a bit more robust. Not a huge complaint, though. There are simply times when a report request comes in from a client and I cannot find a suitable option within Firmex. #### Reasons for choosing Firmex Virtual Data Room Price and document management flexibility were key factors. --- ### Intuitive and effective with good customer support - Overall rating: 5/5 - Reviewer: Dan L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Can't fault it as a tool, it does what it should and without over-engineering itself. Always pleased with the prompt customer support when needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity of the platform and UX, as well as the customer support team's responsiveness when needed #### Cons While sufficient for its purpose and intuitive, the platform and functionality is probably a tad dated in today's AI world --- ### Best Option for Collaboration - Overall rating: 5/5 - Reviewer: Kerstin S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Firmex is always great. It is incredibly user friendly and requires very little assistance from an administration perspective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Firmex is the most user friendly, easily accessed option. It is the most requested share option for our clients. #### Cons I do not love the small scroll bar for the indexing. I find it harder to use than the previous format. #### Reasons for choosing Firmex Virtual Data Room Firmex is more secure for sharing client documents. #### Vendor response Thank you for your fantastic feedback! We're delighted to hear that you find Firmex to be the most user-friendly and easily accessible option. It's great to know that our platform is the top choice for your clients. We appreciate your support and look forward to continuing to meet your needs. As for the indexing comments, we are actively looking at ways to improve this feature among others within the folder format. Replied February 2025 --- ### Great Functionality and Customer Service - Overall rating: 5/5 - Reviewer: Graeme T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Really good - better and cleaner offering than the main VDR competitors in the marketplace #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service and responsiveness is excellent - timely and helpful helpdesk #### Cons The cost is always an answer for this given other platforms that are far cheaper, but this is balanced against the functionality of Firmex #### Reasons for choosing Firmex Virtual Data Room Overall easier to use and solid functionality was what we were looking for in the product offering #### Vendor response Thanks for the feedback, we pride ourselves on having the best support team in the industry and it shows based on the amount of positive feedback we get from our clients. In terms of pricing, we provide a top tier product at a mid-market price point. Of course there are other low cost competitors our there, but with that comes sacrificing ease of use, intuitiveness and overall feature set. Replied March 2024 --- ### Firmex VDR - Overall rating: 5/5 - Reviewer: Mark R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered I am happy when others present their due diligence files to us in Firmex, as I am 100% comfortable with it/ #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i have used Firmex multiple times in my career as a CFO and as the Administrator of the VDR. I have mostly used in in an M&A due diligence VDR model. I find the software to be intuitive and easy to use. I have had very few users come back to me and not understand how they can gain access tot he files they need, so it is first time user intuitive as well. #### Cons On con is to ensure you set up the file structure correctly in the first instance, as it will impact the flexibility you need to create multiple group access restrictions. #### Reasons for choosing Firmex Virtual Data Room We chose Firmex as it was the leader in the market. Other options were not as flexible or had the controls we were looking for. #### Vendor response Thanks for the feedback on how intuitive and easy to use the platform is based on your experience. We do have the ability to drag and drop folder and documents to reorganize them if they are in the incorrect order. Our support team is 24/7 and always available for any questions you may have, I always encourage our clients to speak with our support team for any assistance needed. Feel free to reach out to me with any questions james.lehuquet@firmex.com. - James Le Huquet, Director of Sales Replied April 2022 --- ### Recommend Firmex Virtual Data Room - Overall rating: 5/5 - Reviewer: Edward K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support is world class. Easy to start using once you start getting use to the functions. #### Cons The advanced controls are not as intuitive and relied on the customer support to guide our team. #### Reasons for switching to Firmex Virtual Data Room Security and the reputation of it being the standard for M&A. #### Vendor response Thanks for the feedback and comments about our best-in-class support team, as it is one of our biggest differentiators in the space. As for the advanced controls, I would be interested to better understand what specific controls you are referring to. We strive to have one of the easiest and most intuitive platforms in the VDR space. Feel free to email me so I can better address your feedback. Replied March 2023 --- ### Great VDR Option - Overall rating: 5/5 - Reviewer: Reese P. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Firmex Virtual Data Room is a great VDR alternative and is very easy to use. I recommend to my friends who need to use a VDR. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to create new folders and only add select groups to these folders. Additionally, the VDR is very safe and the watermarking feature is great. #### Cons Sometimes the Q&A tracker is a bit difficult to use, especially when seeing new questions. Maybe being able to see new questions as they arise in a separate tab would be great. #### Vendor response Thank you for your thoughtful feedback! We're glad to hear that you find it easy to create folders and manage group access, and that the security features—especially watermarking—are meeting your expectations. We appreciate the feedback around our Q&A module, as we are actively looking at ways to improve this feature for a smoother user experience. Replied June 2025 --- ### Exceptional customer service experience - Overall rating: 5/5 - Reviewer: Andrea P. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am happy with the data room because it helps keep multiple meetings organized and securely protected. Our other users that we share the files with also find it easy to use. But the customer service makes the difference- when we need assistant it is important that we get the issue resolved properly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very user friendly and style or format is well organized. The customer service has been exceptional. The help team is very knowledgeable, patient, fast response time and is thorough in explaining how to solve a tech issue. #### Cons How to edit or move/reorder files is a bit challenging to figure out if new to the system. It is difficult to figure out on your own without requesting support. --- ### Great customer service - Overall rating: 5/5 - Reviewer: Mike C. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic experience. Easy to use and great customer support. I felt like Firmex was invested in me and wanted me to have good user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use. I had an issue uploading documents at fist. So I called customer support. [sensitive content hidden] set up a zoom call and worked diligently to resolve my issue. She showed me another way to upload documents that worked like a charm. Great personality too. She really took the time to make sure I was satisfied with her answer and could upload documents to the data room. #### Cons Once I figured out how to upload the documents, the process was smooth. [sensitive content hidden] set up a zoom call and worked diligently to resolve my issue. #### Vendor response Thank you for your feedback! We're thrilled to hear that you found the platform easy to use and that our customer support team was able to assist you effectively. We're especially glad that [Name Hidden] was able to resolve your document upload issue with care and dedication. Her commitment to ensuring your satisfaction and her helpful guidance truly reflect the level of service we strive to provide. We'll be sure to pass along your kind words! Replied August 2025 --- ### Recommend Firemex - Overall rating: 5/5 - Reviewer: Albert P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and not as complicated as other VDRs #### Cons Not much cons I found. I had no problem using Firmex VDR. #### Vendor response Thanks for the feedback, always great to hear that you had no complaints when using the platform, along with the overall ease of use of Firmex. Replied March 2025 --- ### Firmex has been an ideal fit for our company! - Overall rating: 5/5 - Reviewer: Felix M. - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Firmex has been a game changer for us! The intuitive platform allowed for a speedy and efficient ramp up and it has been a welcome change for all parties who interface with our projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Firmex is intuitive. With excellent support from our CSM, implementation was quick and relatively straightforward. It has also been easy to use, maintain and to train new users on how to interface with the product. #### Cons We currently use a different platform for real-time document collaboration. If this feature were to be included Firmex, we could manage all of our ongoing document sharing in one platform - which would allow for easier integration and ongoing support. #### Reasons for choosing Firmex Virtual Data Room Based on recommendations from QoE and Legal teams. #### Vendor response Thanks for the positive feedback on your experience with our data room subscription and sounds like your CSM is doing a great job servicing your account. In app document collaboration is something we are investigating and looking into as we look to add new cutting edge features to our VDR product. Happy to connect you with our product team if there is interest to chat with them. Replied June 2023 --- ### Good product - Overall rating: 5/5 - Reviewer: Tracy T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered So far so good for myself and our users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and allows flexibility to expand and rearrange folders as required. #### Cons Perhaps more specific permission settings. For example, I do not need full access but it would be helpful to add the "delete" feature as a stand-alone. #### Reasons for switching to Firmex Virtual Data Room Firmex offered more security for our needs. #### Vendor response Thanks for the feedback on how the experience has been when adjusting folders and the structure of folders as it is all drag and drop functionality. In terms of the ability to customize permissions, we offer a role based system between what users have access to within the project (data room) and the information within meaning the documents. The permission combinations we have made are the industry settings we see most commonly used based on the roles you want to give host users vs guest users. If you require assistance further on how to best set those permissions, our support team is available 24/7. Replied July 2024 --- ### My Review/Opinion - Overall rating: 5/5 - Reviewer: Diana M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really appreciate Firmex being so easy to use. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to share documents with our working group, which comprises of banks, lawyers and their client. #### Cons Honestly, we can do without the "No." column. I tried turning it off, but it would still be present in the dataroom. Our documents are named with numbers in front of them. So the extra No. column can be confusing. #### Vendor response We appreciate the feedback and the 10 out of 10 rating whcih is always great to see. As for the numbering schema, here is an article from our online Knowledge Base to help - https://support.firmex.com/hc/en-us/articles/207255117-Numbering-settings-and-schema Replied November 2024 --- ### Virtual data room with the best price/ performance ratio - Overall rating: 4/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to use and inexpensive relative to comparable solutions. Monitoring and Q&A functions come in handy when working with multiple groups on a project. #### Cons The software lacks a good viewer and is sometimes complicated to use with regard to the automatic numbering function. Moreover, it should support more languages. #### Reasons for choosing Firmex Virtual Data Room Price and functionality. #### Reasons for switching to Firmex Virtual Data Room Netfiles was too expensive in comparison. --- ### Firmex - Great Value for top notch features - Overall rating: 5/5 - Reviewer: Erik E. - Verified reviewer: Yes - Industry: Investment Banking - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Firmex is the perfect solution at a great price point for our virtual data room needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Firmex delivers the same functionality as software solutions that are 10x the price. #### Cons Its not as intuitive as some of the other user interfaces i"ve seen - but it gets the job done. #### Reasons for choosing Firmex Virtual Data Room Cost. #### Reasons for switching to Firmex Virtual Data Room Box had a limited set of features and functionality that we needed. #### Vendor response We appreciate the feedback on the platform and your experience with Firmex. In terms of the intuitiveness of the platform, I would be curious to know which providers you are referring and to learn how we can improve as we do have one of the more user friendly platforms wtihin the industry. Feel free to email me at james.lehuquet@firmex.com. Replied October 2023 --- ### Great Data Room - Overall rating: 5/5 - Reviewer: Adam P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered It's an integral piece of software and works very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use for everyone and it just works. There are no issues with it that confuse people and it's secure. Great program. #### Cons I wish it linked to iManage and created deal books. iManage has just recently released a program that is a competitor that does those things. #### Vendor response Thanks for the feedback and apprecaite the kind words. As for our integration, we currently do not provide a direct integration to iManage and can't comment on what their product offers for the legal space. We do have API's that our clients optimized and these can be built in order to facilitate those potential needs. Replied June 2024 --- ### Firmex Surpasses Our Expectations - Overall rating: 5/5 - Reviewer: Mark T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Firmex makes the management of our M&A process incredibly smooth. Fully customizable permissions and reports, granular viewing data, and a secure, branded room for our company. #### Cons The price point for VDR service providers remains higher than it should be, in my opinion. I anticipate there will be a major price correction in the next few years as cheaper, and more effective options become available. #### Reasons for choosing Firmex Virtual Data Room Price and type of contract. #### Reasons for switching to Firmex Virtual Data Room Price. #### Vendor response Thanks for your feedback on how Firmex makes the M&A process smooth. Our price point is still at a mid-market level compared to the level of service we provide, as well as not pricing by legacy per-page pricing. There are lower-cost alternatives in the market, but with those, you sacrifice the features that allow for an incredibly smooth process. Replied March 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/cms/firmex-profile/reviews/?page=2) --- Firmex Virtual Data Room Reviews, Pros and Cons - 2026 Software Advice