Forcura

RATING:

4.5

(15)

About Forcura

Forcura is a cloud-based health care workflow and care coordination solution. Key features include intake and referral management, document management, scan captures, customized reporting and messaging. Users can customize reports and monitor real-time data to process referrals and intake information. With a virtual print driver, referrals can be uploaded directly into the solution. Document tracking helps users to manage information related to clinical care, scheduling, reimbursements and compliance. Forcura features mobile scanning that helps field staff and clinicians to scan clinical documents and images such as consent forms and wound images which can be linked with patient records. Files can be stored in a personal drive or shared folders. In addition, F...
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Forcura Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Forcura

1 - 5 of 15 Reviews

User Profile

Ginger

Verified reviewer

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Forcura Orders Review

Forcura staff from the Administration to support have been very professional and helpful. They follow the customers and tailor your needs to help assist you through the initial process and on going. They have been great with us.

PROS

That we no have an EMR System that attached and labels the documents electronically as we were previously doing this manually. We also use it to seperate, combine, label, and fax out other documents not associated to actual patients.

CONS

As a end user for orders, I really don't have a con for the software, it does exactly what we were told it would do.

Sheila

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Great document workflow software

One of the benefits is that Forcura has cut the time spent in Orders Processing. With a simple click, documents get assigned to the patient, making it super quick and simple to process orders, referrals and faxes.

PROS

Forcura is very user friendly even for employees who are less tech savy. They're customer service is really good, and they set up a meeting time to provide different demos to show you how it all works. The best part is that Forcura links with your EMR system, making tasks like Order Management/Referral attachment and other data entry aspects of the job smooth and easy. They use a barcode system on top of each document that helps connect that document to the appropriate client/patient.

CONS

I've been using Forcura for about 4 years now, and the only negative aspect that I've found so far is that if the bar code is not appropriately place on top of the document, it will send the document to "Inbound" where the user will have to manually grab it from that buck it and archive it into the correct patient.

Reasons for switching to Forcura

Faxage, while being an excellent online fax tool, it doesn't connect with EMR systems.

Vendor Response

Thanks for being a Raving Fan, Sheila! We appreciate your comments and feedback. - Your friends at Forcura

Replied September 2022

Lindsy

Hospital & Health Care, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Forcura-no cure

I think that the sales team pushes new features without fixing the current issues, it is clunky for users and is not organized.

PROS

I like it for tracking and reporting purposes. It has a clear orders outstanding workflow. It would be nice to organize paperwork by clinician name and/or region/location for ease of following up on missing documents.

CONS

I don’t like that I don’t always trust that paperwork is being uploaded correctly and that these is a lot of room for user error both in the mobile app and via computer. I don’t like that because of the clunkiness and room for error, my staff don’t trust sending their documents to process.

Christopher

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Hard Work Pays Off

Forcura is a company that wants to put in the work to be a market leader. They are keen on listening to their customers to keep a pulse on the problems that their technology can help to solve. They are motivated to adapt to the industry by staying abreast of industry trends but most importantly look to their customers to drive the roadmap. Their customer service is fantastic and they stick by their word to support their customers with superior quality.

PROS

In a paper-oriented post acute industry, Forcura is working hard to break down the barriers to paperless technology. From their initial platform to reduce paper-based faxing to their integration with HCHB, Forcura is pushing the boundaries of what it can do. Their new Forcura Connect API should reduce the burdens of platform integrations and enhance the benefits already provided by the product.

CONS

The User Interface. It isn't unbearable, however, with today's front-end platforms, Forcura can leverage a more intuitive UI. This is a goal of theirs based on customer feedback and we are looking forward to the improvements.

Kim

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Forward thinking

As noted above process is streamlined with increased cash flow. My staff is also now communicating HIPPA compliantly- by using the app on smart phones. The staff is forward thinking, solving problems that existed in home care for decades.... Love it....

PROS

The ability to develop processes that track data in real time, decrease man hours, and decrease over head. This product has streamlined our orders, and increased our cash flow. We are able to drop a RAP in 7 days, compared to 21 days previously. Our quality improvement has seen significant changes in order compliance, and we were in the Pre-CLaim Review Process in Illinois with 100% affirmation, thanks to this product.

CONS

I have nothing. This company listens to concerns and makes quick changes when needed.