Having been using FotoWare DAM products for almost 14 years its an integral part of our daily workflow. I couldn't recommend it enough and their customer support is second to none.

The ease of yes and how each element is customized to suit our company's workflow.

The price! When assets and how they are captured change it sometimes take a little too long for the software to catch up with elements of the new file types.

I work with Fotostation/Fotoweb since 20 years ago and really like this software. In my last experience, I had to produce a huge book collection from the scratch during the coronavirus pandemic in a brand new company. There wasn't a physical office, staff, or platform. In 3 or 4 weeks we put everybody on board: picture researchers, graphic designers, illustrators, text editors, cartographers and book reviewers. The workflow was efficiently designed thus helping us in reaching our goal.

I really like the possibility of customizing the editors, actions and collections from each client in an independent way, with an easy transition among them. I appreciate the clarity of knowing which IPTC fields we are dealing with and how to manage them. It's also pleasant to know that Fotoware is bringing to Fotoweb all the functionalities from the complete Fotostation.

I dream about a platform that captures the html information (such as an image description) and automatically brings them to the IPTC fields. I imagine it should be an API to do it however I'm not certain. That´s not a trivial feature.

To a significant degree, only positively

I have used the programs from fotoware for more than 15 years. Being able to search and find files in seconds has been amazing.

There has been a somewhat high threshold for making changes or especially upgrades to server software. This has gotten worse after we lost our local dealer network.

Extremely positive, we managed to combine an older database on an outdated operating system with what we had set up already. It meant creating a small bespoke part ffor the software but it does exactly what we need to do.

We utilise only a very small fraction of what is possible from the software. But the development team have helped find bespoke ways to incorporate what we needed the software to do. It's been easy for a variety of experiences to get to grips with and has controls in place to lock certain features down for admins to manage.

There really isn't much I don't like or would say needs improving. Tiny little bits of customization in terms of different columns viewable on different pages/databases, instead of the same ones throughout each would be a nice to have. But other than that the ability to customise the vast majority is excellent.

The governance around image access and audit trails reports of downloaded images. Searchability of patient conditions that is essential in a teaching hospital setting. The addition of the Clinical Uploader App that allows clinicians to take their own images at the point of care 24/7.

More audit functionality for reporting, linked to activity of specialty within a hospital setting.