About Google Drive

Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and control how team members share these files. The platform provides a central admin panel, data-loss prevention and a vault for the drive to ensure compliance and file sharing between users.

Google Drive offers team collaboration tools such as Docs, Sheets and Slides. Teams can create new documents and share them with members. They can also engage in real-time document editing and leave comments to update members of changes. It includes machine-learning technology to help users predict future needs. Google Drive provides features like a natural-language search and optical character recognition (OCR).

Google Drive integrates with thir...


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Supported Operating System(s):

Web browser (OS agnostic)

20,568 Reviews of Google Drive

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(16,116)

16,116

4 stars

(4,008)

4,008

3 stars

(403)

403

2 stars

(35)

35

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20568 results

April 2020

Yadah from The Academy of Spa & Wellness

Verified Reviewer

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2020

Documents Safe-Haven

After losing A LOT of important files a few years ago when my hard drive crashed, I was looking around for software that would be the best 'back up' option. After trialing Drive I was so impressed that I even upgraded my storage option and have loved it since.

Pros

Whether it's music, videos, images or documents they can all be stored Drive. Files can be separated into folders so it's really easy to organise and keep track of everything. Drive syncs across all my devices, so I have access to important information whether using my mobile, tablet or PC.

Cons

When you download multiple things at a time it automatically downloads them into a 'zip' folder, which is an additional cost to use software to 'unzip'. VERY frustrating! You have to double-check when you've uploaded multiple things at a time that it all really did upload - sometimes files are missed. It's better to upload smaller quantities of files at a time, which is annoying and time consuming.

Reasons for Choosing Google Drive

Purely the storage availability, price point and compatibility with other Google apps.

July 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2020

Google Drive is Amazing for Collaboration

Very positive. I would highly recommend using Drive to any graphic designer.

Pros

When working with clients, I love to keep a Google drive going so that we can upload our ideas, inspiration and deliverables. Especially during the Coronavirus Pandemic, this has been especially useful for remotely working.

Cons

I don’t have too many complaints. Sometimes there’s a bit of back and forth to give permissions for people to view the files outside of the company— but honestly not to hard.

Reasons for Choosing Google Drive

The connection to gmail is a huge plus. Also the collaborative properties of google docs hand in hand with google drive is great for my workflow!

January 2018

Kiersten from Debt Buyer Network, LLC.

Verified Reviewer

Industry: Investment Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

January 2018

Uploads, deleting, and transfers are cumbersome.

Daily benefits, it is just that one day to the next I am not sure what I am going to receive and how fast.

Pros

Access and the fact that it is free is wonderful, however like most Google apps it is not a polished product.

Cons

The processes of uploading (automatically), deleting, scrolling, and downloading are tedious as they have to be done by checking each file. Deleting is done by batch but be careful because after you have checked many it takes a while to actually delete and you may get an error and have to redo it over and over. Downloading is ridiculous I have not found any other way to download a file other than one (1) at a time, which would take me literally days. Scrolling is through files is like looking at a dial up page. For those who do not know what a dial up is... imagine a line by line upload..... it is enough to make the most patient person impatient. Finally uploading is sporadic at best no consistency in Drive whatsoever. Like Dropbox there is no add-ons when it comes to sound so what you get is all you get. I am not sure how hard it is to add-on functionable services, but if your able to upload video and or sound files how about thinking just a bit farther and realize that sound is very intricate and different for everyone. Some people have hearing issues some people don't.... It is not rocket science, or maybe it is... In closing, it seems to me that Google is an amazing company that is a MEGA innovator. I don't believe the internet and all of our media and access to everything on the internet would have happened without Google they have kept their promise of no ads to date. I would like to see GOOGLE finish an app, and I mean completely they have the staff and resources.

July 2020

Sebastian from Loyola Marymount University

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Google Drive - Sebastian Van Hemert

My overall experience with Drive is quite pleasent. As expressed earlier, there are much more pros than cons when it comes to this service. All I wish it could improve upon is its speed for viewing photos and if the algorithm could do some sorting on its own instead of just clumping everything togethed. All in all, I am satisfied and I would recommend. I have now recommended Drive to my mother, uncle, and girlfriend and they seem to like it as well.

Pros

I enjoy Google Drive's wide spectrum of file types that can be uploaded to its cloud. I am able to upload files ranging from photos, videos, presentations, songs, and PDF's all the way to entire databases, movies, and other compressed data. Then, I am also a fan of its compatibility with other members of the Google Suite–such as Docs, Slides, and Sheets–that Drive serves as a central hub for. The fact that Drive is free is another bonus, which is particularly helpful to students like me because most of my assignments are stored in Drive with my student email. Whereas, I have personal data on Google Drive through my personal email. I like to keep my data organized so I am glad Drive offers files to be stored in different folders. Lastly, one of Drive's most remarkable features is that it can be accessed anywhere by using its mobile application.

Cons

I sometimes find myself struggling with Drive's speed, especially when accessing my photos. I used to store most of my pictures on iCloud but Apple forces customers to pay after a certain GB limit. Drive, on the other hand, offers more space than Apple does and for free. The only problem is that it can be extremely slow at times no matter how fast your internet is. I once uploaded all the pictures from my PC on to Drive to create space on my hard drive, but now when I want to access these pictures on Drive it will take forever for each individual image to load. This makes it impossible for slideshow viewing. Another feature I dislike is that it will often clump all the data together in the recent feed, no matter the file type. I wish it could automatically separate pictures from videos, and videos from PDF's, and such.

September 2020

Jonathan from JRWDevelopment

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

1.0

Functionality

4.0

September 2020

Probably the easiest to use, full featured, cloud file storage system on the market

I needed a place to store documents that I'd be able to access securely from any device. I also wanted to be able to use this storage system to collaborate with other people on storing and/or delivering documents. This software is perfect for that need.

Pros

Google Drive is probably the easiest software to use for cloud file storage. It has apps for phones, tablets, mac, and pc. I mostly use the web interface for managing my files and permissions because it seems to have the most robust and consistent feature set. It's remarkably easy to upload a file and then share that file with another person or get a public link to that file to post anywhere. I like that you can share entire folders and make collaborating on file storage downright simple. You can upload multiple files at once and it handles it in the background. It's mac and pc apps make it possible to sync a folder (or your entire drive if you want) with a folder on your computer. It has very generous storage allotments and a payment structure for upgrades that's neither complex nor expensive. Another awesome feature is the ability to preview most documents. Most only storage systems just allow you to view a file type thumbnail and download the file. When looking through hundreds of files, it's cumbersome at best. But with Drive, you can easily preview most documents without having to open them in a separate window.

Cons

It is very difficult (possibly impossible) to collaborate with users who don't have a Google account. Also, when trying to implement Google Drive via a custom software product, their API documentation is very complicated. Their examples are almost useless. Finally, it's not a version control system. While Google Docs and Sheets allow users to see the history of their edits, it's not simple (it may not be possible) to recover a document from Google Drive that was changed/deleted in the past. There is a trash system, but it's not for recovering different versions of a file. None of these were deal-breakers for me, so I love the software.

Reasons for Choosing Google Drive

Google Drive was not only cheaper, but had better integrations with other platforms and a simpler overall interface.