About Google Drive

Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and control how team members share these files. The platform provides a central admin panel, data-loss prevention and a vault for the drive to ensure compliance and file sharing between users.

Google Drive offers team collaboration tools such as Docs, Sheets and Slides. Teams can create new documents and share them with members. They can also engage in real-time document editing and leave comments to update members of changes. It includes machine-learning technology to help users predict future needs. Google Drive provides features like a natural-language search and optical character recognition (OCR).

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Supported Operating System(s):

Web browser (OS agnostic)

23,429 Reviews of Google Drive

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18,994)

18,994

4 stars

(4,594)

4,594

3 stars

(473)

473

2 stars

(43)

43

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23429 results

September 2021

User Profile Picture

SM Iftekhar from India Shopping BD

Verified Reviewer

Company Size: 11-50 employees

Industry: Import and Export

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2021

A great tool with almost unlimited storage

Overall, I love this software as my daily utility. It's a complete solution for data storing of any business company.

Pros

The most convenient tool to store data online. Google drive is the most known software among all other alternatives. We can easily access the software from any platform. This software offers almost unlimited storage which can be used as alternative storage. We use the drive for sharing files among our creative groups, backup credential information. It has a faster data transfer & works perfectly in background.

Cons

I have nothing to dislike about this software but I would suggest to increase the security system of the device.

Reasons for Choosing Google Drive

It provides more storage at an affordable price, scans any files for viruses & can be used more conveniently on cross-platform devices since it's a built-in app for android devices. People are more used to this software.

Reasons for Switching to Google Drive

Better security, affordable & more space for data storing.

May 2021

User Profile Picture

Habibah from Digi Telecommunications

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Save and share eveything from this cloud storage

It has proven to be highly beneficial in a variety of ways. We use it regularly, and we're still discovering for new ways to use it. It keeps a large group of users onboard regardless of where they are, making our job much simpler and more fluid!

Pros

Google Drive has proved to be the best forum for all types of remote collaboration. My organization uses it to save and exchange files, work on files in real-time when anyone in the meeting can access and update the document simultaneously, safely share files with customers, plan group meetings, and much more. It's all in one location, and everyone can get to it using their phones or another mobile computer. This is a fantastic tool that makes workplace flexibility a breeze!

Cons

For people who are new to the cloud storing, learning how to share files and document can be challenging at times. It necessitates security checkpoints (which is a good thing), but they can make it hard to access files and folders before you understand how to grant correct permissions to each one.

Reasons for Switching to Google Drive

Google Drive is free and can be operated on any devices.

October 2019

User Profile Picture

Malinda from Ceylon government Railway

Verified Reviewer

Company Size: 51-200 employees

Industry: Government Relations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

The best cloud storage service

Three years ago I decided to use google drive and so far my experience on this is absolutely perfect. As station masters we are dealing with documents up to a certain extent and the help google drive gives me throughout my career is great. Specially it made my mind peaceful of knowing that I won't forget any document to carry and all my documents are stored in a safe place. I do mobile photography as one of my hobbies and I don't need any additional SD cards for my phone because I can store them in drive. I have never experienced any loss of files that I stored due to software failure. My overall experience of using google drive is really positive and I would like to recommend anyone who is willing to use a cloud storage which works flawlessly almost 100% of the time.

Pros

Google drive is the best advanced cloud storage service which gives us free 15GB storage. As a station master I handle lots of confidential files that cannot be saved in a local machine with the fear of being stolen. Laptops and hard drives can be destroyed or stolen and anyone who has access to it can view and modify files. Also if there is meeting and if I forgot to take my pen-drive which contains the documents, that's a big problem. For all these problems I decided to use a google drive as the cloud storage few years back. When I moved to use it; it made my life really easier and thank god I don't need to worry anymore. I'm using the free feature set provided by google drive and those features are enough for me. For me, the best feature is sharing google docs and slides that are stored in cloud with my team. I can provide edit privilege to do the changes and using logs I can track the changes made to the files. File and folder sharing is really simple. Just a right click and select whatever the option I need. All the people that I involve with are not techy. So by sharing a link make them easier because what they just need to do is click that link and to the editing.They don't need to download documents, do the editing and upload them again. The syncing capability automatically sync my information with the devices that my account logged in and the services that I connected to google drive like google docs, sheets, slides and whatsapp make backups and save daily.

Cons

The uploading and downloading time is bit high for the larger files and it highly depends on the internet speed as well. Sometimes it's bit confusing to figure out which files I have shared publicly and which files not. To be honest that is the only issue that I have experienced with google drive.

Reasons for Switching to Google Drive

The first cloud storage that I used was OneDrive. OneDrive only provides 5GB for the free cloud storage plan and it was not enough for me. Google drive provide 15 GB storage for free plan. I use google sheets daily and google docs and google slides weekly. For these applications google drive sync really well. For those reasons I decided switch from OneDrive to google cloud and I think it'a good decision.

October 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

October 2021

The free version is excellent value for money, but Google cannot keep changing standards

My overall experience is undoubly positive, even though I am considering the switch to a different provider (as I did for my photos some months ago) given Google's tendency to change the rules after the game has started.

Pros

It is easy to use, it covers most user needs, you can easily move to a paid plan if need be.

Cons

Since a few weeks Google abruptly changed the rules of the game (seems like we have to get used to that, since they did the same with Google Photos and Android TV). Now, you can keep a local copy of the drive but, if you want to sync across multiple machines, it must be a virtual disk that is managed by Google's local client (meaning that, if you don't run the client, you cannot see the local disk!), which sometimes gets out of control and starts eating up memory and CPU (so you wish you could stop it without losing access to the local drive). The whole change was poorly explained by Google and users had to figure up possible solutions by themselves.

Reasons for Choosing Google Drive

Actually, I am keeping all three installed and ready on my machine in order to be able to make the switch if I become uncomfortable with one of those services.

Reasons for Switching to Google Drive

Actually, it is not really a switch. I am keeping all three installed and ready on my machine in order to be able to make the switch if I become uncomfortable with one of those services.

July 2021

Dave from G4S

Company Size: 10,000+ employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

July 2021

Google Drive better than you think!

Google is part of my working life 100% of the time. I am originally a Microsoft User, but have converted to Google and have self-taught myself Google Scripts and have exploited this and Google Sheets to the most. I have converted hundreds of Microsoft Users to Google, turning them from extremely negative to positive.

Pros

With Google Drive allows you to create a comprehensive system to meet so many business needs. If used with other areas of Google then the whole package becomes an invaluable tool for any business of any size. With a little imagination you can create very efficient processes that work well and look good. Using Google Sheets, Google Drive, Google Forms and all tied up using Google Scripts you can get some very powerful applications.

Cons

The most important thing to me, and the thing that lets Google down in general is the lack of flexibility over the permissions that can be used. This also includes the lack flexibility with permissions with Shared Drives. There seems to be too much emphasis on the Social Media elements to detriment of the business elements.

Reasons for Switching to Google Drive

My company moved from Microsoft to Google for about 50-70,000 users, my SharePoint Manager role came to an end so I embraced Google as a new challenge and opportunity.